Wild Sultan

Approved gaming license ca

At first glance, Wild Sultan looks to be an exciting casino. There is an interesting Middle East theme and a generous welcome bonus. We’ll go over everything else that’s offered in detail and see how it really shapes up!

Wild Sultan

Wild Sultan
83
83
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$500 Bonus Wagering 35x
100 Freespins Wagering 35x
19+ | 18+ in AB, MB, & QC | Play Responsibly | ResponsibleGambling.org | 18+. New Players Only. Claim 500C$ bonus + 100 free spins on your first 3 deposits. 1st deposit:100% up to 150C$ + 20 free spins. 2nd deposit: 50% up to 100C$ + 30 free spins. 3rd deposit: 150% up to 250C$ + 50 free spins. BW: 35x. Bonus expires after 30 days if not wagered. | Rules and conditions applies
83
Rating
Popularity

Wild Sultan is owned by The Luck Factory B.V., a company known for some of its online casinos, making this site rather well known in the industry already.

82/100 Reviewed by CanadaCasino.ca

The wagering requirements are set at 35x, which is pretty good for the Canadian market, especially considering the time allocated to meet them.

87/100 Reviewed by CanadaCasino.ca

The site is very well designed and intriguing, offering a large game selection supplied by multiple big-name providers in Canada.

89/100 Reviewed by CanadaCasino.ca

Customer support is not available 24/7, but players can still reach out via live chat and email.

72/100 Reviewed by CanadaCasino.ca

Summary

Wild Sultan casino online has a unique platform to offer Canadian players. The site is well designed and very user-friendly, and the welcome bonus is very generous with rather decent wagering requirements! However, customer support is not 24/7, and there is a high minimum withdrawal amount players should be aware of.
Well designed and appealing website
Bonus terms are fair
Several ongoing slot tournaments and promotions
Customer support isn’t 24/7
High minimum withdrawal

Details

Name
Wild Sultan
Website
https://www.wildsultan.com/en/
Licenses
Curacao e-gaming License
VIP program
Yes

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

EcoPayz EcoPayz
MasterCard MasterCard
Neosurf Neosurf
Neteller Neteller
PaySafeCard PaySafeCard
Skrill Skrill
VISA VISA

Deposit

Minimum deposit
$20

Withdrawal

Minimum withdrawal
$50

Customer Service

Email

Email support
Yes

Live chat

Live chat support
Yes

Wild Sultan Review

Wild Sultan Casino Licensing, Safety, and Trustworthiness

Wild Sultan Casino is owned and operated by The Luck Factory B.V., which operates several other international casinos.

The company is licensed in Curacao.

Wild Sultan states that personal data is collected for the purpose of offering its casino services. A data protection officer is also in charge of safeguarding all personal information.

Since the games are from known providers, we’re assured of the safety of those too. 

Legal information can be found on the website quickly. The two main pages to look at are the privacy policy and terms and conditions.

Wild Sultan is a safe casino to play at

Our review of the safety of Wild Sultan Casino didn’t show any red flags. We believe the casino is entirely safe to play at and is legitimate.

First, the casino has a valid license in Curacao.

We’re always reassured when casinos offer games from well-known developers, as we know they will be fair and regulated.

Our Verdict: 

You can play at Wild Sultan Casino with peace of mind. 

How I Tested Wild Sultan Casino

There are several vital factors that go into our review process and influence the final score. Below, we give a quick overview of those.

  1. Bonus and offers analysis

The bonus offer is analyzed based on the amount offered, but also how strict the terms and conditions are. 

  1. How easy is it to open a new account

Ideally, opening an account should be no hassle at all. Any casino with a complicated process will lose points.

  1. Things you need to know about their deposit methods

Here we look at the variety of deposit methods, the minimum deposit, and anything else of importance. 

  1. What their game selection looks like

The total number of games and the number in each category are considered. 

  1. The play experience

A casino can have a vast game selection, but it means little if the games aren’t high quality and fun to play. 

  1. How withdrawing works

We give directions on how to withdraw, minimum withdrawals, and other important information. 

  1. What do you do if you run into issues

Finally, we look at the help centre and what contact options are available for the casino. 

Welcome Offers and Promos – Grab a Bonus at Wild Sultan

Wild Sultan has a sizable welcome bonus and several other ongoing promotions. The welcome package is split up into three deposit bonuses and can go as high as $500.

Players will also get a total of 100 free spins

The wagering requirement for the bonus is 35x, which isn’t too bad. These requirements also need to be fulfilled within 30 days.

You can find more information on the terms and conditions page. 

Claiming a bonus is simple. From your account, go to the deposit page. Click on the welcome bonus and make your deposit!

Promotions and Tournaments

One recurring promotion players can take advantage of is an instant cashback on each deposit.

Regular players will receive a 5% cashback, whereas VIP players are eligible for a 10% cashback.

There are a few promotions like game of the week, provider of the year, and developer-specific tournaments occurring.

Each of these has a prize pool, and players have the chance to win simply by playing eligible games.  

VIP Program

While Wild Sultan does have a VIP program, they’re a little tight-lipped on what it entails.

One thing we know is that it’s invitation-only, and the exact requirements are not disclosed by the casino.

Eligible players will be contacted by email to join. As a result, we can’t give much of an assessment of the VIP program’s value. 

Wild Sultan has a great variety of bonuses

Wild Sultan’s bonuses will likely satisfy most players. One thing to note is the welcome bonus is split up over three deposits.

Opinions about this are a little mixed. Some players like to receive the full bonus amount right away.

Others like the fact that it’s more spread out and can last longer. 

There’s a cashback on every deposit you make, though the amount is on the smaller side. The regular tournaments and slot promotions are where you might win the most prize money over time. 

Our Verdict:

Wild Sultan offers good bonuses for players. 

Register a new Account with Wild Sultan

Here, we’ll go over everything on how to make a new account. First, you’ll be asked for your country, email, and to select a password and username. 

registration for wild sultan casino

registration for wild sultan casino

When you’re done with that, you’ll be asked for your phone number. The casino will verify your phone number either with a text or call.

Once that’s confirmed, the final page (seen below) asks for a few more details.

registration for wild sultan casino

You’ll need your full name, birthdate, preferred currency, gender, and address. Afterward, your account is all set!

Opening an account is pretty easy but could be improved 

Overall there’s nothing too difficult about opening an account. Much of the information asked for is standard as well. 

Some players may object to the phone verification section. We also view this as an unnecessary hassle, as many casinos don’t require it. Removing this would make everything almost perfect. 

Our Verdict: 

Account registration is relatively straightforward but could be made even simpler. 

Wild Sultan Payment Methods

Below, you’ll find a summary of the major payment options available at Wild Sultan. The minimum deposit is $20.

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
VisaCredit / Debit CardInstant3-4 days
MastercardCredit / Debit CardInstant3-4 days
NetellerE-WalletInstantInstant
paysafecardPrepaid CardInstant
Visa ProCredit / Debit CardInstant
CASHlibPrepaid voucherInstant
SkrillE-WalletInstantInstant
PapayaE-TransferInstant
Bank TransferBank Transfer1-2 days

There’s a good enough variety of payment methods

The payment selection at Wild Sultan is fairly good, and they offer several E-Wallets as well as prepaid options. The only major category missing here is cryptocurrency. 

The main criticism we have is regarding the minimum deposit of $20. This is much higher than the usual amount at casinos, which is around $10.  

Our Verdict: 

Wild Sultan offers many of the popular deposit methods but has a high minimum deposit. 

Games you can play at Wild Sultan

Now it’s time to look at all the games. You can access slot games from the top of the screen where it says slot machines. Wild Sultan allows you to sort by provider, volatility, new games, and editors’ choice.

There are many popular and familiar titles that most players will be sure to recognize. 

The table games tab is right next to the slots. Most of the essential games appear to be here. You can play roulette, blackjack, casino hold ‘em, and baccarat.

There’s also a separate section for poker games. 

When it comes to the live casino, you’ll find much of what is in the table games section too. For example, you can play games like live blackjack and roulette. 

We didn’t see any game shows, but Wild Sultan does have an “other games” section. Here, you can find games like bingo, darts, scratch games, and other lotto games. 

Game Providers

There are many different slot providers, too many to mention them all here. The great thing is that Wild Sultan Casino has them all listed out, and you can even search for a specific provider’s games.

The notable ones include NetEnt, Play’n GO, Big Time Gaming, Yggdrasil, Red Tiger, and Pragmatic Play. 

The live casino field isn’t quite as varied. Evolution Gaming is the primary provider of the games here. In terms of the scratch/lotto games, those are mainly supplied by Hacksaw Gaming. 

The game selection and quality are one of the best features

The game selection, and more importantly, the game quality, is certainly one of the selling features of Wild Sultan Casino. With providers like NetEnt, Red Tiger, and Big Time Gaming, you can look forward to a great play experience. 

The live casino and table games are also varied enough. These provide a good alternative if you want to try something else.

Of course, many players also prefer these over slots too. There’s not much that could be criticized in this area. 

Time to Collect your Winnings? Here’s What you Need to Know

In this section, we’ll explain everything important about the withdrawal process. First, the minimum withdrawal is $50, which is quite high.

As with many casinos today, a withdrawal option will only become available if you also used it to deposit funds. This policy was brought in largely to combat money laundering. 

Requesting a withdrawal is pretty simple. First, you have to login to your account if you haven’t done so already. From your account, select the withdrawal option.

Then you can choose from the available withdrawal methods and enter how much you wish to withdraw. 

There’s more information about withdrawals on the terms and conditions page. The casino also has a specific page for payment methods. 

Wild Sultan Casino has a fairly high minimum withdrawal

The most noteworthy thing about the whole withdrawal process is the minimum withdrawal. At many casinos, this amount usually isn’t more than $20.

However, at Wild Sultan, it’s $50. 

It essentially means even if you make some small wins, you won’t be able to withdraw them.

You’d have to keep wagering to win a higher amount but could quickly lose it all. 

Customer Support

Contact:Average Answer Time

email
[email protected]24-48h

phone

live chat
Available on their website (10:00 to 22:00 CET)5-10min

Wild Sultan offers only email and live chat as contact options. There’s no phone number, unfortunately. The customer support also isn’t provided 24/7; rather, it’s only from 10:00 to 22:00 CET.

The four available languages are English, French, Finnish, and German. 

In the support centre, you can also access the casino FAQ. The FAQ is decent and answers some basic questions someone might have about the casino. 

If you still have more questions and the FAQ wasn’t helpful, there are other options you can try.

The terms and conditions page also has information on many areas of the casino, including the bonuses.

Wild Sultan Casino offers good support overall

We had a good experience with customer support. For example, with the live chat, our query was answered pretty quickly in a helpful manner.

It’s not available all the time, though, but most issues can probably wait. 

The FAQ is also helpful and, in some cases, might be all you need. The main area for improvement would be to add a phone contact option. 

Our Verdict: 

Wild Sultan’s support staff were quick and helpful.

Responsible Gambling

As usual, you can find the responsible gambling page by scrolling down to the bottom. We found the page to be relatively short overall, though.

Still, it does contain some important information.

Wild Sultan is a little vague in the responsible gambling department

The page contains some basic information you might expect and already know. For example, gambling is only for those 18+ and  Wild Sultan does not disclose your password to anyone.. 

The casino does say you can contact them to impose limits on your account, but they don’t specify what these limits are.

After further inquiry, it seems players can impose self exclusions and deposit limits. The casino doesn’t make this as easy as it could. 

Our Verdict:

Wild Sultan could expand the responsible gambling page and make tools easier to implement. 

Awards and Recognitions

Wild Sultan Casino hasn’t received any awards or recognitions yet. 

Conclusion

Wild Sultan Casino is a good casino overall, but we’d say a few things hold it back from being great. First, the games selection is top-notch, and there’s no shortage of high-quality titles.

The welcome bonus and other promotions are all an excellent addition.

A few things are just a nuisance without being deal-breakers. For example, support isn’t available all the time, players have to contact the casino to implement limits, and the phone verification process could be better.  

The biggest problem with the casino that could make people go elsewhere is the minimum withdrawal of $50.

For lower-budget/casual players, it makes it impossible to withdraw any small winnings, though high-rollers wouldn’t mind. In the end, Wild Sultan gets a score of 85/100. 

Frequently asked questions

The large selection of games and the bonuses are undoubtedly one of the best features.
Yes, Wild Sultan Casino is licensed in Curacao and completely safe.
The main thing players might object to is the minimum withdrawal of $50, which is relatively high.