Zoome

Zoome Review

If you want to know how we rate casinos and what’s happening behind the scenes at Zoome, here’s what’s in this casino review:

1. Zoome licensing, responsible gambling, and security
2. Bonuses and offers in Zoome
3. Payment methods at Zoome
4. Zoome’s game selection
5. User Experience at Zoome
6. Popularity of Zoome

Zoome licensing, responsible gambling, and security

I was happy to find that where safety is concerned, Zoome is taking the right steps.

Zoome’s Licences

• CGCB – OGL/2023/174/0082

Responsible Gambling in Zoome

Zoome’s RG page lists GA, GamCare, and Gambling Therapy as the professional resources you can use. It also focuses on the RG tools you can use at the casino.

There are six RG tools. Deposit, loss and wager limits can be set on a daily, weekly, or monthly basis to control your spending. Session limits are designed to control how long your individual gaming sessions are, and if you hit the limit, you’ll be logged out.

Cooling-off periods can be used to take a break. You can withdraw any remaining funds, but you can’t access the rest of your account. Self-exclusion blocks all access to your account.

What makes Zoome safe

Some other security features I appreciated at Zoome are:

• 256-bit SSL encryption
• KYC procedures are in place
• Zoome works with reputable providers

Our rating of Zoome’s Licensing, responsible gambling & Security

Bonuses and Offers at Zoome

Zoome has a cool welcome bonus, with a highroller option, and a handful of reload bonuses.

Zoome Welcome Bonus

New players at Zoome can claim the 250% welcome bonus up to $2,500 and 250 free spins. The wagering requirement is 40x and the minimum deposit is $20. It’s claimed across three deposits:

• First Deposit Bonus: 100% up to $1,000 + 100 free spins
• Second Deposit Bonus: 50% up to $500 + 50 free spins
• Third Deposit Bonus: 100% up to $1,000 + 100 free spins

The bonuses are valid for three days and free spins are played on Legacy of Dead.

Highroller First Deposit Bonus

Highrollers can claim a 125% casino bonus up to $1,500 on their first deposit. The minimum deposit is $450 and the wagering requirement is 40x.

Zoome Cashback Bonus

Every Thursday, you can claim up to 20% cashback bonus, depending on your loyalty level. The wagering requirement is 5x and you can claim up to $15,000. 

Zoome Reload Bonuses

Zoome has weekly reload bonuses:

• Sunday Reload: 70% up to $1,500
• Tuesday Bonus: 40% up to $150 and 40 free spins
• Friday Windfall: up to 150 free spins
• Highroller Reload: 60% up to $2,625

The wagering requirement for all bonuses is 40x.

Zoome Promotions and Tournaments

Zoome is currently running evoplay’s Big Adventures Tournament, ending on February 27th 2026. You can also take a daily spin on the Wheel of Fortune for cash and free spins bonuses. There’s a 20x wagering requirement on cash and 40x on free spins.

Zoome Loyalty program

Zoome’s VIP program has 10 levels, and all players start on level 1. Reaching a new level means you get a free gift and an increased cashback percentage. New levels are unlocked by playing slot games and accumulating CompPoints.

Our rating of Bonuses available at Zoome

Payment methods in Zoome

Zoome offers a broad selection of widely used Canadian payment options, which is always great to see. All of the options can be used for deposits, except for Bank Transfers and Interac E-Transfer. The withdrawal options are Interac E-Transfer, Bank Transfer, MiFinity, and Ecopayz.

• Interac
• Mastercard
• VISA
• Flexepin
• iDebit
• MuchBetter
• MiFinity
• Neosurf
• Cash2Code
• Giropay
• Ecopayz
• Bank Transfer

Minimum Deposit & Withdrawal Processing Times

The minimum deposit amount is $20 and the minimum withdrawal amount is $75. Withdrawals take around 1-3 days to be processed, however delays can be caused by verification requests or other issues.

Cryptocurrency payment methods at Zoome

There are six cryptocurrencies available at Zoome:

• Bitcoin
• Bitcoin Cash
• Litecoin
• Ethereum
• Dogecoin
• USDT

How to withdraw from Zoome

1. Click on the “Cashier” tab in your profile.
2. Select the “Withdrawal” section.
3. Choose your preferred payment method.
4. Enter how much you want to withdraw and the required information.
5. Review your information and confirm.

Other important information to know when withdrawing

• Verification can be requested at any time.
• If you don’t answer a verification request within two weeks, your account will be locked.
• The maximum daily withdrawal amount is $1,500. For weekly withdrawals it’s $7,500 and for monthly withdrawals it’s $15,000.

Documents and information to share with Zoome

• Photo ID
• A selfie and a special note with the photo ID
• Proof of payment
• Proof of address

Our rating of Zoome’s Payment Methods

Zoome’s Games Selection

Zoome has a stacked game library of 9,396 games! New games are being added all the time, with slots, table games, scratch cards, mini games, live games, and even a few exclusive games. 

Exclusive Games

There are seven exclusive games at Zoome. A few of these are branded games, including: Zoome in Vegas, Book of Zoome, Totem de Zoome, and Zoome in Jungle. The others are exclusive titles: Pillage the Village 10k Ways, Dynamite Trio, and Coins of Christmas Hold and Win.

Recommended slots at Zoome

There are almost 8,000 online slots available at Zoome, which is an impressive choice. There are so many different kinds of slot themes and you’ll also find Megaways slots, Hold and Win games, and bonus buys. These are some of my recommendations:

• Bigger Bass Splash
• Book of Dead
• Ice Princess

Live dealer tables available in Zoome

If you want some live dealer tables, Zoome has options for roulette, blackjack, baccarat, poker, and Sic Bo. You’ll find a few other card games, too.

Game Shows you can play in Zoome

Zoome has 10 game shows available, including games like Mega Wheel, Sweet Bonanza Candyland, and Adventures Beyond Wonderland.

Crash games

We liked how Zoome has prioritized one of the widest choices of Crash Gambling games. It features all the popular titles, includes Aviator and Space XY.

Popular Game Providers at Zoome

Zoome works with 182 game providers, which is definitely one of the largest groups of providers I’ve come across. More providers means more variety, including working with smaller studios and top names like BGaming, Hacksaw Gaming, Relax Gaming, and Pragmatic Play.

Our rating of Zoome’s Games Selection

User Experience at Zoome

In the next section, I’ll be breaking down my experience using Zoome, including its customer support.

Zoome’s Customer Support

There are a few ways you can contact customer support at Zoome. There’s the 24/7 live chat, email support, and the ticketing system. Live chat is operated by a bot that can answer select questions, but you can request an agent if you are a member of the casino. If you prefer email support, the response time is around one hour, and email agents are friendly and helpful. The ticketing system has a similar waiting time.

Zoome has two FAQs pages, one on its site and another in the support portal. These cover questions around bonuses, your account, withdrawals, and verification, and RG. There’s also a Bonus Terms page. Support isn’t available in French.

User Navigation at Zoome

Getting around Zoome is easy because its UX is user friendly. The sidebar menu has all the shortcuts you need and there are lots of filters in the game library to break down the selection as much as possible. The design makes it easy to get around, too. It’s fun and friendly, and everything runs smoothly.

Zoome’s Mobile Experience

Zoome doesn’t have a casino app, but there is a web app you can install for more streamlined access. The casino is optimized for mobile browsers, too, so you can hop on and play uninterrupted.

Our rating of Zoome’s User Experience

Popularity of Zoome

Zoome has mixed reviews on TrustPilot, with an overall score of 2.9 stars. The negative reviews cover issues like difficulties withdrawing, trouble with verification, deposit failures, and poor support. The positive reviews praise the selection of games and casino bonuses, smooth withdrawals, and good support.

Give the crocodile a smile

Zoome ticks off plenty of boxes. Its welcome bonus is great, and so were the reload bonuses. The games are a huge highlight. With 9,396 games, you’ll always have something to play.

I also appreciated was the RG suite. Player wellbeing is definitely a priority for any casino. The payment options are great too, with broad Canadian coverage.

The minimum withdrawal is a little high at $75, but I was more concerned by the TrustPilot feedback. Like with any online casino, always proceed with caution to protect yourself.

Other casinos to play at if you like Zoome:

• JustCasino
• Crocoslots
• Bluffbet

Author

Marcelo de Morais Russo Site Manager & Website Optimization Specialist

Marcelo is an Editorial Specialist specializing in the iGaming sector, with over five years of experience managing and optimizing more than 20 casino and sportsbook websites across global markets. He has worked with leading operators, where he focused on transparent, data-driven content strategies that promote responsible gambling. His expertise spans Web Optimization management, product coordination, and operational efficiency, ensuring consistent performance and compliance.

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