Zoome
🔎 We’re zooming into this one 🔎Aside from its 250% welcome bonus, Zoome casino offers a selection of 9,300+ games from 182 providers, along with regular bonuses. There’s also 24/7 support and a strong RG suite. To see for yourself, read my Zoome casino review.
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Zoome Review
If you want to know how we rate casinos and what’s happening behind the scenes at Zoome, here’s what’s in this casino review:
- Zoome licensing, responsible gambling, and security
- Bonuses and offers in Zoome
- Payment methods at Zoome
- Zoome’s game selection
- User Experience at Zoome
- Popularity of Zoome
Zoome licensing, responsible gambling, and security
I was happy to find that where safety is concerned, Zoome is taking the right steps.
| Legal Gambling Age |
|---|
| Zoome users must be 18+, but in many Canadian provinces, you need to be 19. Your age will be verified at registration. |
Zoome’s Licences
- CGCB – OGL/2023/174/0082
Responsible Gambling in Zoome
Zoome’s RG page lists GA, GamCare, and Gambling Therapy as the professional resources you can use. It also focuses on the RG tools you can use at the casino.
There are six RG tools. Deposit, loss and wager limits can be set on a daily, weekly, or monthly basis to control your spending. Session limits are designed to control how long your individual gaming sessions are, and if you hit the limit, you’ll be logged out.
Cooling-off periods can be used to take a break. You can withdraw any remaining funds, but you can’t access the rest of your account. Self-exclusion blocks all access to your account.
| Addiction risk: play responsibly |
|---|
| Casino games are for entertainment purposes, not for generating income. If you feel your gambling habits are becoming problematic, reach out to ConnexOntario or Gamblers Anonymous Canada. |
What makes Zoome safe
Some other security features I appreciated at Zoome are:
- 256-bit SSL encryption
- KYC procedures are in place
- Zoome works with reputable providers
Our rating of Zoome’s Licensing, responsible gambling & Security
| What we checked | Score | Why this score? |
|---|---|---|
| Licenses | 6/7 | Clickable verification for the CGCB licence, and ownership details. |
| Responsible Gambling | 6/7 | Six RG tools plus links to external resources. |
| Security | 4/6 | SSL and privacy policy are in place, but no references to RNGs or auditing. |
Bonuses and Offers at Zoome
Zoome has a cool welcome bonus, with a highroller option, and a handful of reload bonuses.
| Bonus Risk Warning |
|---|
| Every bonus has wagering requirements that you must meet. This typically means playing the bonus amount 30x or 40x. In reality, 80% of players don’t profit from bonuses. |
Zoome Welcome Bonus
New players at Zoome can claim the 250% welcome bonus up to $2,500 and 250 free spins. The wagering requirement is 40x and the minimum deposit is $20. It’s claimed across three deposits:

- First Deposit Bonus: 100% up to $1,000 + 100 free spins
- Second Deposit Bonus: 50% up to $500 + 50 free spins
- Third Deposit Bonus: 100% up to $1,000 + 100 free spins
The bonuses are valid for three days and free spins are played on Legacy of Dead.
Highroller First Deposit Bonus
Highrollers can claim a 125% casino bonus up to $1,500 on their first deposit. The minimum deposit is $450 and the wagering requirement is 40x.
Zoome Cashback Bonus
Every Thursday, you can claim up to 20% cashback bonus, depending on your loyalty level. The wagering requirement is 5x and you can claim up to $15,000.
Zoome Reload Bonuses
Zoome has weekly reload bonuses:
- Sunday Reload: 70% up to $1,500
- Tuesday Bonus: 40% up to $150 and 40 free spins
- Friday Windfall: up to 150 free spins
- Highroller Reload: 60% up to $2,625
The wagering requirement for all bonuses is 40x.
Zoome Promotions and Tournaments
Zoome is currently running evoplay’s Big Adventures Tournament, ending on February 27th 2026. You can also take a daily spin on the Wheel of Fortune for cash and free spins bonuses. There’s a 20x wagering requirement on cash and 40x on free spins.

Zoome Loyalty program
Zoome’s VIP program has 10 levels, and all players start on level 1. Reaching a new level means you get a free gift and an increased cashback percentage. New levels are unlocked by playing slot games and accumulating CompPoints.
Our rating of Bonuses available at Zoome
| What we checked | Score | Why this score? |
|---|---|---|
| Welcome Bonus | 5/7 | Good value bonus with 40x wagering requirement. |
| Regular Offers | 3/4 | Weekly cashback and reload bonuses. |
| VIP/Loyalty Program | 3/4 | A decent and accessible loyalty program. |
Payment methods in Zoome
Zoome offers a broad selection of widely used Canadian payment options, which is always great to see. All of the options can be used for deposits, except for Bank Transfers and Interac E-Transfer. The withdrawal options are Interac E-Transfer, Bank Transfer, MiFinity, and Ecopayz.
- Interac
- Mastercard
- VISA
- Flexepin
- iDebit
- MuchBetter
- MiFinity
- Neosurf
- Cash2Code
- Giropay
- Ecopayz
- Bank Transfer
| Financial Risk Warning |
|---|
| Real money, real risk. When gambling, the casino always has the house edge, meaning many players lose out over time. Set limits you can stick to. |
Minimum Deposit & Withdrawal Processing Times
The minimum deposit amount is $20 and the minimum withdrawal amount is $75. Withdrawals take around 1-3 days to be processed, however delays can be caused by verification requests or other issues.
Cryptocurrency payment methods at Zoome
There are six cryptocurrencies available at Zoome:
| Cryptocurrency Risk Warning |
|---|
| Cryptocurrency is highly volatile, meaning there’s always a risk of losing money. Manage your spending carefully to avoid losing out. Cryptocurrencies aren’t backed by the Government of Canada or the Bank of Canada. Visit the FCAC for more information. |
How to withdraw from Zoome
- Click on the “Cashier” tab in your profile.
- Select the “Withdrawal” section.
- Choose your preferred payment method.
- Enter how much you want to withdraw and the required information.
- Review your information and confirm.
Other important information to know when withdrawing
- Verification can be requested at any time.
- If you don’t answer a verification request within two weeks, your account will be locked.
- The maximum daily withdrawal amount is $1,500. For weekly withdrawals it’s $7,500 and for monthly withdrawals it’s $15,000.
Documents and information to share with Zoome

- Photo ID
- A selfie and a special note with the photo ID
- Proof of payment
- Proof of address
Our rating of Zoome’s Payment Methods
| What we checked | Score | Why this score? |
|---|---|---|
| Payment Options | 6/7 | Great choice of Canadian payment options, limited withdrawals. |
| Minimum Deposit & Payment Processing Times | 3/4 | $20 minimum deposit with good withdrawal times. |
| Cryptocurrency | 3/4 | Six cryptocurrencies are accepted. |
Zoome’s Games Selection
Zoome has a stacked game library of 9,396 games! New games are being added all the time, with slots, table games, scratch cards, mini games, live games, and even a few exclusive games.
Exclusive Games
There are seven exclusive games at Zoome. A few of these are branded games, including: Zoome in Vegas, Book of Zoome, Totem de Zoome, and Zoome in Jungle. The others are exclusive titles: Pillage the Village 10k Ways, Dynamite Trio, and Coins of Christmas Hold and Win.
Recommended slots at Zoome
There are almost 8,000 online slots available at Zoome, which is an impressive choice. There are so many different kinds of slot themes and you’ll also find Megaways slots, Hold and Win games, and bonus buys. These are some of my recommendations:
- Bigger Bass Splash
- Book of Dead
- Ice Princess

Live dealer tables available in Zoome
If you want some live dealer tables, Zoome has options for roulette, blackjack, baccarat, poker, and Sic Bo. You’ll find a few other card games, too.

Game Shows you can play in Zoome
Zoome has 10 game shows available, including games like Mega Wheel, Sweet Bonanza Candyland, and Adventures Beyond Wonderland.
Crash games
We liked how Zoome has prioritized one of the widest choices of Crash Gambling games. It features all the popular titles, includes Aviator and Space XY.

Popular Game Providers at Zoome
Zoome works with 182 game providers, which is definitely one of the largest groups of providers I’ve come across. More providers means more variety, including working with smaller studios and top names like BGaming, Hacksaw Gaming, Relax Gaming, and Pragmatic Play.
Our rating of Zoome’s Games Selection
| What we checked | Score | Why this score? |
|---|---|---|
| Games Variety | 7/7 | An impressive 9,300+ games with great variety. |
| Live Casino Experience | 3/4 | Good selection of live dealer games. |
| Game Providers | 4/4 | 182 game providers, with big and small names. |
User Experience at Zoome
In the next section, I’ll be breaking down my experience using Zoome, including its customer support.
Zoome’s Customer Support
There are a few ways you can contact customer support at Zoome. There’s the 24/7 live chat, email support, and the ticketing system. Live chat is operated by a bot that can answer select questions, but you can request an agent if you are a member of the casino. If you prefer email support, the response time is around one hour, and email agents are friendly and helpful. The ticketing system has a similar waiting time.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | 1 hour | |
| Ticketing system | Accessed via support portal | 1 hour |
| live chat | 24/7 | Instant |
Zoome has two FAQs pages, one on its site and another in the support portal. These cover questions around bonuses, your account, withdrawals, and verification, and RG. There’s also a Bonus Terms page. Support isn’t available in French.
User Navigation at Zoome
Getting around Zoome is easy because its UX is user friendly. The sidebar menu has all the shortcuts you need and there are lots of filters in the game library to break down the selection as much as possible. The design makes it easy to get around, too. It’s fun and friendly, and everything runs smoothly.
Zoome’s Mobile Experience
Zoome doesn’t have a casino app, but there is a web app you can install for more streamlined access. The casino is optimized for mobile browsers, too, so you can hop on and play uninterrupted.
Our rating of Zoome’s User Experience
| What we checked | Score | Why this score? |
|---|---|---|
| Customer Support | 5/7 | Good response times from support but French isn’t available. |
| User Navigation | 3/4 | Clean UX with lots of game filters. |
| Mobile Experience | 3/4 | Zoome is optimized for mobile use. |
Popularity of Zoome
Zoome has mixed reviews on TrustPilot, with an overall score of 2.9 stars. The negative reviews cover issues like difficulties withdrawing, trouble with verification, deposit failures, and poor support. The positive reviews praise the selection of games and casino bonuses, smooth withdrawals, and good support.
| What we checked | Score | Why this score? |
|---|---|---|
| Player Reputation | 4/10 | Feedback leans towards the negative, with some positive comments. |
| Market Visibility | 5/10 | No linked social media accounts but the brand has a decent following. |
Give the crocodile a smile
Zoome ticks off plenty of boxes. Its welcome bonus is great, and so were the reload bonuses. The games are a huge highlight. With 9,396 games, you’ll always have something to play.
I also appreciated was the RG suite. Player wellbeing is definitely a priority for any casino. The payment options are great too, with broad Canadian coverage.
The minimum withdrawal is a little high at $75, but I was more concerned by the TrustPilot feedback. Like with any online casino, always proceed with caution to protect yourself.