Bluffbet

What you’ll find in this Bluffbet review

Every review goes through a strict, multi-step process, and this Bluffbet review was no different. I approached the casino as any player would, testing deposits, bonuses, withdrawals, verification, and games, and also hassled the customer support with numerous questions to test their responses.

For more information on this review process, see the how we rate casinos page.

1. Bluffbet licensing, responsible gambling, and security
2. Bonuses and offers at Bluffbet
3. Payment methods at Bluffbet
4. Bluffbet’s game selection
5. User experience at Bluffbet
6. Popularity of Bluffbet

Bluffbet licensing, responsible gambling, and security

Bluffbet holds a Curaçao casino licence under its parent company, Throne Entertainment B.V. It’s a secure site dedicated to responsible gambling, but it doesn’t always make it easy for players to implement limits and exclusions.

Bluffbet’s licences

Bluffbet clearly displays a Curaçao licence in its footer, and unlike some other Curaçao-regulated sites, it actually hyperlinks its “Licence Details” section to the official licence page. It made it easy for me to check, and means players can verify its current status.

Responsible gambling at Bluffbet

As far as I could see, there were no responsible gambling tools in my account. I asked live chat about this, and they told me that I needed to email them to initiate a self-exclusion. When I asked about deposit limits, they simply told me the site’s minimum/maximum limits and seemed confused.

What makes Bluffbet safe?

Bluffbet protects player data with a strict privacy policy. It also uses an SSL to secure activity on its site and works with trusted payment providers to safeguard transactions.

My rating of Bluffbet’s licensing, responsible gambling & security

When I asked live chat about responsible gambling tools, they told me that they take responsible gambling very seriously. I appreciate their efforts and the resources on their site, but they need to take it more seriously by allowing players to set limits and exclusions directly.

Bonuses and offers at Bluffbet

I was bombarded with bonus offers at Bluffbet, ensuring I always had something to collect or join.

Bluffbet welcome bonus

With a total of $25,000 and 1,000 free spins spread across five deposits, the Bluffbet welcome bonus is easily one of the biggest I’ve seen. The first of these bonuses matches player deposits 150% up to $3,000, with 300 free spins. At $20, the qualifying deposit amount is higher than the casino’s minimum, and there’s a modest wagering requirement of 40x.

Bluffbet promotions and tournaments

I saw multiple offers during my Bluffbet review, including weekend reload bonuses offering 100% up to $1,000, and occasional 50% weekly offers.

Bluffbet VIP/Loyalty program

I immediately entered the VIP program at the Contender level, and while I never progressed beyond this, there would have been some big rewards awaiting me if I had:

My rating of bonuses available at Bluffbet

I was expecting a higher wagering requirement considering the size of the welcome bonus, but I was pleasantly surprised, especially as there is a big loyalty program and various reload offers backing up that massive welcome bonus.

Payment methods at Bluffbet

There were a few notable omissions from the list of payment methods, including credit/debit cards, but with low minimum deposits and plenty of crypto options, I didn’t mind.

*Withdrawals only

**Deposits only

Minimum deposit & withdrawal processing times

With Neosurf, I was able to deposit just $5, and while that amount jumped to $10 for Interac and $20 for crypto, it’s still low. What’s more, it processes payments within hours. So, if it’s fast payout casinos you want, check it out.

Cryptocurrency payment methods at Bluffbet

Bluffbet accepts 15 different cryptocurrency payment methods, all available under the “Crypto” section in the cashier. Options include Bitcoin, Litecoin, Cardano, and Binance, all with a $20 minimum and $50,000 maximum.

Step-by-step guide on how to withdraw from Bluffbet

1. Click the icon showing your balance in the header
2. Choose “Withdrawal”
3. Select your preferred method
4. Enter the amount and other details (such as the account number)
5. Click “Withdraw”

Other important information to know when withdrawing

Bluffbet states that it accepts credit cards, but I was never offered this option at any point. It seems that it may only be available for non-Canadian players. I did ask live support for clarification, but they weren’t much help (discussed later in this Bluffbet review).

Documents and information you need to share with Bluffbet to open an account

Bluffbet requested documents (photo ID, proof of address/payment method) when I tried to withdraw. Fortunately, I could submit these through my account (under “My Documents”) and was verified within three days.

My rating of Bluffbet’s payment methods

Low minimum payments (especially for Neosurf), a good selection, and fast processing—a big thumbs up from me.

Bluffbet’s game selection

The Bluffbet games room covers all bases, working with established providers to deliver quality across the board.

Exclusive games and branded tables

I found a bunch of exclusives under the “Bluffbet Originals” tab. Rather than simply adapting preexisting slots, these titles explore various unique themes and games, including Dice, Dragon Tower, Plinko, and Cross the Road.

Recommended slots you can play at Bluffbet

I spent most of this Bluffbet review browsing through the “Top in Canada” section, which genuinely seems to contain Canada’s favourite slots. It includes Sweet Bonanza 1000, Gates of Olympus, Wolf Gold, and Book of Dead—all personal favourites of mine.

Exquisite live dealer table games available at Bluffbet

Bluffbet leans heavily on Pragmatic Play Live for its live casino, but it’s one of the sector’s biggest names, so it works, and means there are plenty of games of live blackjack, live roulette, live baccarat, and more.

Game shows you can play at Bluffbet

In addition to table games, Pragmatic Play Live has also produced some excellent live game shows, and all the best ones are available here. Money Time was one of my favourites, but I’d also recommend 24D Spin and Treasure Island.

Popular game providers at Bluffbet

Bluffbet lists about 20 game providers in one of its menus, including Pragmatic Play, Evolution Gaming, NetEnt, Booming Games, and Yggdrasil, but there are numerous others. I’m not sure why they weren’t clearly listed, but it means the selection is deceptively large.

My rating of Bluffbet’s game selection

Crash games, jackpots, exclusives, fruit slots, and a succession of new titles every week—Bluffbet definitely knows what it’s doing when it comes to casino gaming.

User experience at Bluffbet

The site looks great and works well, but it relies too much on chatbots, and I don’t think it gives its human agents enough information.

Bluffbet’s customer support

Bluffbet advertises 24/7 live chat, but the first time I contacted them, they connected me with a chatbot who sent me on a loop. After a few frustrating minutes, they connected me to a human (simply typing “Human” seems to work). They still didn’t give me a straight answer, but they could help with other matters.

• Languages supported: English and French.
• Support response times: Quick, but not always human.

User navigation at Bluffbet

The navigation is smooth, the layout is clean, and I found the many categories to be very helpful.

Bluffbet’s mobile experience

I found a few sites advertising a Bluffbet mobile app, but there’s nothing on the official site, and live chat told me there was no app, so treat third-party sites/apps with caution. The mobile website works, though, and I had no issues on iOS or Android.

My rating of Bluffbet’s user experience

Although I had some issues with live chat, it’s mainly helpful once you get past the chatbot, and it’s available 24/7. I had no problems with navigation or mobile compatibility.

Popularity of Bluffbet

Bluffbet holds a low 2.8/5 rating on Trustpilot, with 66% one-star reviews. However, they respond quickly to complaints and negative reviews, and hold strong user/expert ratings on casino review sites.

Incredible bonuses and only a few minor issues

In all my years of using and reviewing casinos, I can’t recall a site that has offered anywhere near as much as $25,000 for its welcome package. What’s even more impressive is that Bluffbet follows this with a great loyalty program and numerous reload offers.

The gaming selection is also noteworthy, and my only major criticisms are the customer support (chatbot loops) and the lack of accessible responsible gambling tools.

Other casinos to play at if you like Bluffbet

You’ll struggle to find a casino that can match Bluffbet’s welcome bonus, but there are a few worthy contenders in our online casino reviews. For example, Lama Bet offers up to $15,000, and new players can collect up to $9,000 at Crown Green.

 [DV4]The ratings guide only mentions availability, language support, and speed, which justifies a 5/7. However, our writer had a terrible experience with the live chat. The chatbot was stuck in a loop several times, and the human agents didn’t know basic things about the site, including why they advertised credit/debit cards but wouldn’t let the writer use them.

It also took them 5 minutes to tell our writer whether they had a mobile app, as they kept insisting the writer wasn’t logged in (when they were). In reality, the writer feels it deserves a 3/7, but had to give a 5 as that matches the guidelines.

Author

Stephanie McPhail Site Manager

Stephanie brings over 10 years of iGaming experience and strives to offer easy-to-digest casino information to players in Canada. She's responsible for updating and optimizing our website to ensure it runs smoothly and provides a positive user experience.