CasinoLab
Rewards for new and loyal playersAn unassuming design hides a huge games room, with 8,500+ casino games, including hundreds of live casino titles. And that’s before you hear about the bonuses. Read my CasinoLab review to learn more.
Interac
Live Chat
VIP Program
Blackjack
CanadaCasino says...
Most popular slots at Casinolab
Details
Casino Features
Language Support
Game Offerings
Game Types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
4theplayer
ALL FOR ONE Studios
Amusnet Interactive
Endorphina
Habanero
Hacksaw Gaming
IGT
Microgaming
Playtech
Pragmatic Play
Payment
Payment options
MasterCard 
MiFinity 
Neteller 
Skrill 
Tether 
Deposit
Withdrawal
Customer Service
Live chat
What to expect from this CasinoLab review
For this CasinoLab review, I checked and critiqued every aspect of the site, from the games and payment methods to the customer support, ensuring a thorough and transparent review. See our guide to how we rate casinos for more information on this process.
- CasinoLab licensing, responsible gambling, and security
- Bonuses and offers at CasinoLab
- Payment methods at CasinoLab
- CasinoLab’s game selection
- User experience at CasinoLab
- Popularity of CasinoLab
CasinoLab licensing, responsible gambling, and security
This is one of the areas where CasinoLab slips up. It’s secure, but there’s no recognized casino licence and no responsible gambling tools.
| ⚠️ AGE RISK WARNING ⚠️ |
|---|
| 19+ only. Underage gambling is illegal in Canada, and while all provinces set their own laws, they all forbid minors from participating in any form of gambling (online or otherwise). |
CasinoLab’s licences
CasinoLab doesn’t have any licensing info. Live chat couldn’t tell me if the site had a recognized licence, and while other sites mention a Costa Rican licence, Costa Rica doesn’t have the same framework as countries like Curaçao.
Responsible gambling at CasinoLab
There was no responsible gambling page on my account, so I asked customer support how to set deposit limits. After telling me they didn’t know what I was asking, I repeated myself, and they then told me the minimum deposit (in AUD, for some reason). As far as I could see, there are no responsible gambling tools.
| ⚠️ ADDICTION RISK – Play Responsibly ⚠️ |
|---|
| Gambling is addictive. Set limits, gamble responsibly, and watch for signs such as borrowing money to gamble and chasing losses. If you have a problem, you can get help from the following organizations: Canada Safety CouncilEviveGamblers Anonymous |
What makes CasinoLab safe?
CasinoLab uses an advanced SHA-256 SSL certificate and works with trusted payment providers. It also conforms to strict anti-money laundering (AML) regulations and protects player data.
My rating of CasinoLab’s licensing, responsible gambling & security
This is the lowest-scoring section of my CasinoLab review, as the site needs to work harder at protecting its players and supporting its status with a gambling licence.
| What I checked | Score | Why this score? |
|---|---|---|
| Licences | 1 out of 7 | No licence, and no info to state it’s being assessed. |
| Responsible Gambling | 1 out of 7 | No tools. No guide. No help from live chat. |
| Security | 4 out of 6 | Good SSL and security protocols. |
| Needs a lot of work |
|---|
| My 6/20 seems harsh, but considering there is no licence and no responsible gambling program, it’s justified. |
Bonuses and offers at CasinoLab
CasinoLab excels on the bonus side of things. I grabbed a sizeable offer as a new player and had plenty of bonuses to collect thereafter.
| ⚠️ BONUS RISK WARNING ⚠️ |
|---|
| Bonuses, like casino games, are weighted in the casino’s favour, and most players will lose before clearing the wagering requirement. Always check the terms. In this case, 35x (deposit and bonus), means a $100 deposit will give you $200 to play with, but you must wager $7,000 before withdrawing. |
CasinoLab welcome bonus
The welcome bonus offers a 100% first deposit bonus up to $750, with 200 Free Spins. However, the 35x wagering requirement applies to the bonus and deposit, and there’s a $30 minimum deposit. Free spins wagering is just 40x.
CasinoLab promotions and tournaments
With the Wheel of Fortune, you can buy or collect free spins to win big prizes, while regular tournaments, reload offers, and other bonuses keep the regulars happy.
CasinoLab VIP/Loyalty program
All players enter the VIP program at level one. From there, just play, complete challenges, earn points, and progress:
| VIP level | VIP benefits |
|---|---|
| 1. | No additional benefits. |
| 2. | No additional benefits. |
| 3. | Personalized offers. Higher withdrawal limits. Cashback. |
| 4. | Everything from previous levels, plus a personal VIP manager. |
| 5. | Everything from previous levels with higher cashback. |
My rating of bonuses available at CasinoLab
I was bombarded with bonuses, which I loved, but the wagering requirements are far too high.
| What I checked | Score | Why this score? |
|---|---|---|
| Welcome Bonus | 3 out of 7 | 35x wagering applies to deposit and bonus. |
| Regular Offers | 4 out of 4 | Lots of promotions, bonuses, and events. |
| VIP/Loyalty Program | 4 out of 4 | Reward-packed program for all players. |
| Perfect, apart from one clause |
|---|
| Great casino bonuses and lots to choose from, but my score drops to 11/15 as I can’t get past that wagering requirement. |
Payment methods at CasinoLab
Canadian players will be happy with the choice of payment methods. I certainly was. Withdrawals could be quicker, but the minimums are low.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Interac | $10 | $10,000 | Instant | 1-3 days |
| MasterCard | $20 | N/A** | Instant | N/A |
| Visa | $20 | $4,300 | Instant | 3-5 days |
| Paysafecard | $15 | N/A | Instant | N/A |
| Skrill | $20 | $8,085 | Instant | 1-3 days |
| Neteller | $20 | N/A | Instant | N/A |
| Cash2Code | $20 | N/A | Instant | N/A |
| MiFinity | $20 | $3,500 | Instant | 1-3 days |
| Bitcoin | $45 | $10,000 | Instant | 1-3 days |
| Litecoin | $20 | $10,000 | Instant | 1-3 days |
| Dogecoin | $20 | $10,000 | Instant | 1-3 days |
| Bank Transfer | N/A*** | $10,000 | N/A | 3-5 days |
| ⚠️ FINANCIAL RISK WARNING ⚠️ |
|---|
| Gambling involves real money and substantial risk. It’s not a way to make money, and most players lose in the long term. Set limits, stick to a budget, and gamble responsibly. |
Minimum deposit & withdrawal processing times
I deposited just $10 using Interac, and later withdrew the same amount. Other limits have higher minimums, but at $20, most are still respectable. Withdrawals can be slow, though, with the casino taking up to three working days to process them. Check these fast payout casinos if that’s too slow for you.
Cryptocurrency payment methods at CasinoLab
CasinoLab accepts Bitcoin, Dogecoin, and Litecoin, with no fees and withdrawal times of just a few hours once the casino processes it. Limits may change, so if you use cryptocurrencies, check first.
| ⚠️ CRYPTOCURRENCY RISK WARNING ⚠️ |
|---|
| As cryptocurrencies are highly volatile, it’s important to do your research first, learn the risks, and seek financial advice before any major investment. |
Step-by-step guide on how to withdraw from CasinoLab
- Click the avatar symbol
- Choose “Cashier”
- Select “Withdraw”
- Pick your preferred method/amount
- Confirm
Other important information to know when withdrawing
Upon checking the terms and conditions, I realized that all deposits come with a 1x wager. So, as I first deposited $10, I then needed to wager $10 before I could withdraw. There’s also a low withdrawal limit of $750 per day and $10,000 per month, but this jumps to $2,300/$30,000 via the VIP program.
Documents and information you need to share with CasinoLab to open an account
CasinoLab may require verification before you withdraw. You’ll need to send a photo ID, proof of residence, and proof of payment method.
My rating of CasinoLab’s payment methods
It’s always good to see various fiat and crypto methods. The processing times are less impressive, though, and it could mean waiting a while to get funds.
| What I checked | Score | Why this score? |
|---|---|---|
| Payment Options | 5 out of 7 | Good selection, with Canadian-friendly methods. |
| Minimum Deposit & Payment Processing Times | 2 out of 4 | Low minimums, but slow processing. |
| Cryptocurrency | 3 out of 4 | Bitcoin, Litecoin, and Dogecoin accepted. |
| Good choice, but work needed |
|---|
| The minimums are low, and I liked the variety, but those withdrawal caps and slow processing are a sticking point. 10/15 |
CasinoLab’s game selection
Top developers, clean filters, and regular updates contribute to a massive games room with over 8,500 casino games.
| ⚠️ CASINO GAMES WARNING ⚠️ |
|---|
| The casino has a mathematical edge over the player, although that can vary from game to game. Gambling is not a way to make money, and most players lose over time, so treat it as entertainment and bet within your means. |
Exclusive games and branded tables
CasinoLab has some exclusive titles, but I couldn’t find a menu/filter to list them. Instead, I encountered them as I played, including fun slots like Gold Saloon Cash Blitz.
Recommended slots you can play at CasinoLab
For the best casino slots, I recommend sticking with the “Megaways” or “Top” sections. That’s what I did, and I spent most of my time on slots like Megaways Jack, The Great Pigsby Megaways, Book of Ra, and Moon Princess.
Exquisite live dealer table available at CasinoLab
I expected a modest live casino, but what I got was an enormous selection. I counted 98 games of live baccarat and live dice, with more than a dozen poker games and 140+ live blackjack titles. Casino Hold’em was one of my favourites, but there were many more.
Game shows you can play at CasinoLab
CasinoLab has 20+ live game shows, including Football Thrill, Crash Live, and Roulette Rouge.
Popular game providers at CasinoLab
Spinomenal, Play’n GO, Yggdrasil, and Red Tiger contribute over 300 games each to CasinoLab, and there are many more. I appreciated the fact that I could search through them and sort by popularity, name, or game count in the “Providers” tab.
My rating of CasinoLab’s game selection
With over 8,500 casino games, the only downside is that it’s hard to choose what you want to play, but the filters and categories make it so much easier.
| What I checked | Score | Why this score? |
|---|---|---|
| Games Variety | 7 out of 7 | Great selection spanning every niche. |
| Live Casino Experience | 4 out of 4 | Hundreds of live casino games. |
| Game Providers | 4 out of 4 | More providers than I could count! |
| Faultless experience |
|---|
| CasinoLab gets the full 15/15 from me, as this is a truly excellent games room. |
User experience at CasinoLab
The general aesthetic of CasinoLab will divide players, but it does an excellent job of simplifying navigation. I had zero issues finding what I needed during my CasinoLab review.
CasinoLab’s customer support
Customer support was quick, but not very helpful. They lacked basic knowledge about the casino, including whether it had a licence, and often answered questions I wasn’t asking. Email support is better.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | 6 to 12 hours | |
| Live chat | 24/7 | Up to 5 minutes |
- Languages supported: 16+. Include English and French.
- Response times: Fast website and live chat.
User navigation at CasinoLab
CasinoLab has opted for a polished, chrome-like interface. It works, but I’d prefer more colour. Navigation is easy, though, and there are many menus and filters.
CasinoLab’s mobile experience
The lack of a CasinoLab mobile app will deter some players, but it didn’t concern me, as the mobile website is clean and navigable.
My rating of CasinoLab’s user experience
I contacted live chat several times during my CasinoLab review. Each time, they responded quickly, but they didn’t always have the answer I sought.
| What I checked | Score | Why this score? |
|---|---|---|
| Customer Support | 5 out of 7 | Fast but occasionally unhelpful 24/7 live chat. |
| User Navigation | 3 out of 4 | Good search options and filters. |
| Mobile Experience | 3 out of 4 | Excellent mobile website. |
| Quick and streamlined |
|---|
| They don’t need to improve their response times or navigation, but fast responses count for nothing if they don’t answer my questions. 11/15 |
Popularity of CasinoLab
At 2.1/5 with 68% 1-star reviews, CasinoLab’s Trustpilot rating leaves a lot to be desired. It’s a similar story elsewhere, with players complaining mainly about slow withdrawals and a lack of responsible gambling tools.
| What I checked | Score | Why this score? |
|---|---|---|
| Player Reputation | 3 out of 10 | Many negative reviews. |
| Market Visibility | 4 out of 10 | Some recognition, but not a massive brand. |
| Undeserved, but understood |
|---|
| Although I understand why some people have issues with the site, I don’t think it deserves such a low average rating. 7/20 |
H2: A very promising casino let down by minor issues
CasinoLab has a lot going for it, including a partnership with top providers, over 8,500 games, and great bonuses. But it needs to sort out those responsible gambling tools, speed up withdrawals, lower wagering requirements, and improve live chat teams. If not for those issues, this CasinoLab review would be glowing. As it is, though, it’s still a worthy contender with room to grow.
H2: Other casinos to play at if you like CasinoLab
If this CasinoLab review sparked your interest, you should also check out Fairspin. Its customer support is also quick, but much more helpful. If it’s stacked game rooms you seek, check out BetandPlay. There are also many other top casinos in our online casino reviews.
Frequently Asked Questions
Author
Marcelo is an Editorial Specialist specializing in the iGaming sector, with over five years of experience managing and optimizing more than 20 casino and sportsbook websites across global markets. He has worked with leading operators, where he focused on transparent, data-driven content strategies that promote responsible gambling. His expertise spans Web Optimization management, product coordination, and operational efficiency, ensuring consistent performance and compliance.