Betsio

Betsio Review

If you turn to our ‘How We Review Casinos’ page, you will see the method I used for this Betsio review. The method divides the review process into six sections:

1. Betsio’s licensing, responsible gambling, and security
2. Bonuses and offers from Betsio
3. Payment methods accepted by Betsio
4. Betsio’s game selection
5. The user experience at Betsio
6. Popularity of Betsio
   

Betsio’s licensing, responsible gambling, and security

Our review method always has us begin casino reviews by focusing on player safety first. This makes a lot of sense, because the first thing on our minds and your mind should be your safety.  Hence, my Betsio review begins by inspecting the casino’s licence, responsible gambling resources, and website security.

Betsio’s licences

Scrolling to the bottom of Betsio’s website, I quickly found information about the casino’s licence and a link to its verification:

• Anjouan Gaming – Licence No. ALSI-202410047-FI2
  

Responsible gambling in Betsio

Betsio does a good job with its responsible gambling page to educate players about the dangers of gambling and how to play safely. Along with the tips and advice, Betsio provides the following resources:

• A self-assessment test
• Parental control filters
• A link to BeGambleAware.org
• Self-exclusions
  

It’s good, and I like the advice, but if Betsio is advising players set limits (good advice), then why is the casino not providing players with that exact tool in their online casino? Those limits should be tools that players can set on their profiles.

What makes Betsio safe

I combed through the casino’s website for my Betsio review to uncover the security measures implemented. Here’s what I found:

• SSL encryption
• Two-factor authentication
• Limited access to personal data
• Clear Privacy Policy and Terms & Conditions
  

I quickly found that the website is SSL-encrypted and the casino offers 2FA, but I was hoping to find a little more information or more specific details. 

Betsio mentions an FAQ section on a Help page, but I could not find a Help page, nor any FAQs. Similarly, the casino’s Terms mention an Anti-Money Laundering Policy, but I could not find one, even within the Terms. There was an Anti-Fraud policy, but no AML Policy. 

My rating of Betsio’s licensing, responsible gambling, and security

Betsio does a good job of keeping players in Canada safe, with a reliable licence and easy-to-find information. The information could use a few more details, though, and the casino could provide more responsible gambling tools.

Bonuses and offers at Betsio

As I turn this Betsio review to the casino bonuses, I’ll inspect the casino’s welcome bonus, Highroller bonus, regular offers, promotions, tournaments, and Betsio’s loyalty program. 

Betsio’s welcome bonus

In many ways, the biggest casino welcome bonuses are the best casino welcome bonuses. In the case of Betsio, we’ve got ourselves a big welcome bonus.

New players can claim up to $17,250 and 225 free spins on their first three deposits of at least $30.

The free spins are granted on Jungle Queen from BGaming, and the bonus money and winnings from free spins come with 40x wagering requirements, which must be met in 7 days.

Here’s how Betsio’s welcome bonus works:

So, what do we think?

It’s big, right? Like, really big. I gotta love that. Obviously, it’s the first deposit players really need to take advantage of here, as the second and third deposits are not only for progressively smaller amounts, but for progressively smaller match percentages, too.

My first criticism would be that the match percentages could be better. Actually, that would be the second criticism, because my first criticism should be aimed at the wagering requirements, which aren’t bad, but they aren’t good either.

But, if you’re going to deposit a large amount to try to extract as much as possible from the offer, then you might as well take advantage of Betsio’s Highroller Welcome Bonus.

Highroller welcome bonus

New players have the option to take advantage of Betsio’s Highroller welcome bonus of up to $22,500 and 300 free spins across three deposits of at least $1,500.

The offer has improved match percentages and wagering requirements over the casino’s basic welcome bonus, the exact things I criticized above.

Here’s how Betsio’s Highroller welcome bonus works:

Regular bonuses

Betsio has one regular bonus: a weekend reload bonus. Once every weekend, from Friday through Sunday, players can claim a 75% bonus of up to $15,000, 75 free spins, and a scratch card for a minimum deposit of $105 ($75 deposits will receive the 75% match and free spins). The bonus comes with 40x wagering requirements that must be met within 3 days.

Promotions and tournaments

I found 7 different contests running during my Betsio review, including monthly and seasonal events, as well as Network leagues. Prize pools ranged from $45,000 to $18,000,000.

Betsio’s VIP/loyalty program

While the casino was a little shy with its regular bonuses, Betsio seems to have kept much of its generosity for its loyalty program. The program, which includes a 5-tiered structure with 10 sub-levels for each tier, is jammed with VIP casino bonuses, including, most notably, a cashback program (3x wagering requirement), as well as level-up bonuses, increased withdrawals, exclusive invites, and more. The program is a strong one; take a look:

My rating of bonuses available at Betsio

Betsio scores well for its welcome bonus and loyalty program, but the casino is a kind of a let-down when it comes to other promotions and regular offers.

Payment methods at Betsio in Canada

Betsio accepts a long list of casino payment methods in Canada, and many for both depositing and withdrawing. Notably, though, Betsio does not accept Interac.

Minimum deposit and withdrawal processing times

The minimum deposit is $30 at Betsio, which isn’t low. The minimum withdrawal is $45, which also isn’t low. 

The casino processes withdrawals within 1 or 2 days. Funds will not arrive in player accounts until after the payment provider has completed their processing. Typically, Betsio has pretty quick withdrawals, though, which I found averaged out to about a 2-business-day wait.

Cryptocurrency accepted at Betsio in Canada

Betsio accepts an impressively long list of cryptocurrencies in Canada:

Step-by-step guide on how to withdraw from Betsio:

Withdrawing from Betsio is an easy process:

1. Click your profile at the top right.
2. Select the “Wallet.”
3. Select the “Withdraw” tab.
4. Choose your method of payment.
5. Enter the withdrawal amount.
6. Enter any information related to the selected payment method.
7. Click “Withdraw…”
   

Other important information to know when withdrawing from Betsio

When withdrawing from Betsio, players should be cognizant of the following:

• Withdrawals are not approved if any wagering requirements have not been met.
• Deposits must be wagered 3x before withdrawing.
• Betsio reserves the right to hold a withdrawal request until an identity verification process has been completed. If that is the case, players will need to provide Betsio with the following:
  • Proof of identity: passport, driver’s licence, or other official identification
  • Proof of address: a recent utility bill, phone bill, or bank statement
  • Proof of payment: a screenshot or photo of your bank statement or other payment provider used to deposit to your casino account
    

My rating of Betsio’s payment methods

Betsio accepts the majority of the most popular forms of payment, including cryptocurrencies, in Canada, but it doesn’t accept Interac.

Betsio’s games selection

Betsio features more than 7,000 casino games. It offers a truly massive library. Here, my Betsio review turns to the casino’s games, investigating its online slots selection, live casino tables, game shows, and the game studios Betsio works with. 

Recommended slots you can play at Betsio

Betsio selection of online slots is an impressive one. There are collections for instant wins and bonus buy slots, but not much else, though, which can mean searching the library is a bit painful. Nonetheless, Betsio is probably going to have whatever you’re looking for. The options are loaded.

Here are three games I recommend trying at Betsio in Canada: 

• Hand of Midas
• Big Bamboo
• Fist of Destruction
  

Numerous live dealer tables at Betsio in Canada

Over 600 live casino games populate Betsio’s library in Canada. It’s a huge selection. If you want a good live casino, you have probably found it, with tables from elite live studios, such as Pragmatic Live and Playtech. 

Like the rest of Betsio’s library, its live casino has no organization. Betsio only offers a live casino menu; there are no sub-menus for roulette, blackjack, baccarat, poker, or other live games. 

It’s frustrating, but the live tables players want are all there, so there’s only so much complaining I can do about it.

Game shows you can play at Betsio

Of course, when it came to looking for game shows at Betsio, I had no choice but to sift through the rest of the live casino looking for game show titles, as there is also no game show collection. I found games like Money Time and Spin A Win Wild, so I know the casino offers them, but it didn’t look like there were too many. Hard to tell with the library’s lack of organization, though.

Popular game providers Betsio works with

Over 100 game providers work with Betsio in Canada. The industry’s top producers havc joined forces to bring us Betsio’s library, including Spinomenal, Betsoft, Relax Gaming, Games Global, 3 Oaks Gaming, and Push Gaming. 

My rating of Betsio’s games selection

If Betsio were organized, its game library would be one of the best. Instead, it’s one of the best that’s disorganized.

User experience at Betsio

Let’s take a look at the user experience in Betsio. Here, I’ll focus my Betsio review on the casino’s customer support, website navigation, and mobile functionality.

Betsio’s customer support

Betsio’s 24/7 live support chat is quick. There was no chatbot to annoyingly screen me. I got a live agent almost immediately. They were fairly helpful, although I wanted a little more out of them. Players can try email and several social media channels as well, but there is no FAQ section (despite what the About Us page says). 

User navigation at Betsio

Betsio was probably the most frustrating online casino I’ve been to as a guest to start a review. I couldn’t spend more than 20 seconds on a page without a registration window popping up, and that continued after closing it the first time: it would pop up again within 20 seconds. Ad infinitum. Absolute bombardment. That leaves a very sour taste in my mouth (and let me add that this is the first thing I actually wrote for this review – because that’s how much it bothered me at the time).

Once I registered, the story thankfully changed. Navigation is intuitive and easy, with a typical design. The game library, as I have mentioned above, lacks organization, which is frustrating as a player: give me game collections! 

Betsio’s mobile experience

Betsio does not have a mobile app, but it does have a mobile experience that nonetheless rivals some of the best mobile casinos in Canada. It’s fully optimized, smooth, and ready for action on the road.

I liked the look of Betsio on my phone, too. The website just looked a bit slicker. That said, the problem I had on the desktop persisted on my mobile device: incessant pop-ups!

My rating of Betsio user experience

Sorry, Betsio, but I’m not forgetting those pop-ups. If I do, the casino could have come pretty close to acing this section. Oh well.

Popularity of Betsio

The final section of my Betsio review turns to Trustpilot, Reddit, social media, and other online chat forums to get a feel for the public opinion about the casino.

Go big or go home

That sounds like advice Betsio is living by, because almost everything it offers is big.

Just look at its welcome bonus for up to $17,250 in bonus money. Huge.

Just check out its game library of more than 7,000. Enormous.

Check out that live casino with over 600 live tables, too. Massive.

Or how about the list of accepted payment methods: is that long, or what? Ditto for the casino’s accepted cryptocurrencies.

Ok, I know: it doesn’t accept Interac. That’s not too cool, but you’ll be hard-pressed to find much else to complain about.

I can, though, because that’s my job, and I would definitely like to see improved responsible gambling tools from Betsio. 

There’s not much to add here, though, I don’t think.

Oh, fewer pop-ups; the casino should have fewer pop-ups (or maybe no pop-ups, how about that?).

In the end, my Betsio review was far more often happy than not and finishes with a 74.5/100 final rating.

Other casinos to play at in Canada if you like Betsio

Try playing at these online casinos in Canada if you want something like Betsio:

• BiggerZ Casino Review
• Casinobet Casino Review
• Bets.io Casino Review

Author

Nick

Casino Content Writer

Nick Purdy is a content writer at CanadaCasino.ca. He has more than 2 years of experience in iGaming and 6 years as a content writer. Specializing in both the review process (over 100 casino reviews and counting) and responsible gambling guidelines, Nick has excelled at testing casinos and online slots. He has also proved to be a thorough fact-checker and is well-versed in anti-money laundering regulations, having recently completed 2 AML training courses. As a former philosophy graduate, Nick has taken a particular interest in player education and the responsibility casinos have for their players. As a guy who loves games, he enjoys learning new slot mechanisms when writing online slot reviews.