LuckyWins
Want lucky wins?LuckyWins stacks Ws. The casino’s welcome bonus, regular bonuses, loyalty program, game library, Responsible Gambling tools, and so much more are all Ws. Find out how lucky the casino really is from our LuckyWins review below!
Interac
Live Chat
VIP Program
Blackjack
CanadaCasino says...
Most popular slots at LuckyWins
Details
Casino Features
Game Offerings
Game Types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
Belatra Games 
Games Global 
Hacksaw Gaming 
Microgaming 
Playson 
Playtech 
Pragmatic Play 
Push Gaming 
Reel Kingdom 
Yggdrasil Payment
Payment options
Bank Transfer 
MasterCard 
Neteller 
Skrill 
Deposit
Withdrawal
Customer Service
Live chat
LuckyWins Review
Sitting down to craft this LuckyWins review, I followed our ‘How We Review Casinos‘ methodology. Please visit that page for more details on how we write casino reviews. As per that methodology, this review is organized into six sections:
- LuckyWins’s licensing, responsible gambling, and security
- Bonuses and offers from LuckyWins
- Payment methods accepted by LuckyWins
- LuckyWins’s game selection
- The user experience at LuckyWins
- Popularity of LuckyWins
LuckyWins’s licensing, responsible gambling, and security
Player safety is the starting point for all of our reviews of the best online casinos in Canada. Here, I inspect LuckWins’s licence, responsible gambling efforts, and security measures.
| Legal gambling age |
|---|
| The legal gambling age in most Canadian provinces and territories is 19 years old (in Alberta, Manitoba, and Quebec, though, it is 18), meaning online casino operators must verify every player’s age to ensure minors do not gamble. Each province and territory is regulated provincially. For example, gambling in Ontario is regulated by the Alcohol and Gaming Commission of Ontario (AGCO). Visit our Licensing page for more information. |
LuckyWins’s licences
LuckyWins’s licence is listed on the footer, along with a link to its verification:
- Curaçao Gaming Control Board – Licence No. OGL/2023/174/0082
Responsible gambling in LuckyWins
The Responsible Gambling page in LuckyWins provides almost everything I want to see a casino provide its players:
- Clear responsible gambling advice
- Personal limits for deposits, losses, wagers, and session lengths
- Cool-off limits and self-exclusions
- Links to help organizations
- Links to download parental control tools
LuckyWins has a great Responsible Gambling page, but it does miss a couple of items: a self-assessment test and reality checks. Still, it offers more tools than most casinos and presents the information clearly. I’d prefer to have control over the tools myself, though, rather than have to reach out to support to set limits, but that isn’t the end of the world.
| Addiction risk: play responsibly |
|---|
| While casino games are meant to be fun, gambling can become addictive and lead to harmful consequences if players do not play responsibly. With this in mind, we encourage players to look out for signs that might indicate problem gambling: – Chasing losses – Playing for longer than intended – Gambling with more money than intended – Disguising gambling activity from other people – Borrowing money to gamble If you recognize any of these signs, consider contacting any of the following help organizations: – ConnexOntario (1-866-531-2600) – Gamblers Anonymous Canada – Gambling Therapy |
What makes LuckyWins safe
I carefully read through LuckyWins’s website to uncover information about the website’s security. This is what the casino shares:
- SSL encryption
- Fraud protection and multi-layer verification protocols
- General Data Protection Regulation (GDPR) compliant
- Two-factor authentication is available to all player accounts
- Audited Random Number Generators (RNGs) determine the outcome of games
- Regular third-party security and fairness audits
- Detailed Terms and Conditions and Privacy Policy
The 2FA option is great, and LuckyWins clearly has strong security systems in place. While LuckyWins provides an Anti-Fraud Policy, it currently does not explicitly publish separate Anti-Money Laundering (AML) or Know Your Customer (KYC) policies. Players should inquire directly with the casino for details on these important compliance measures, but it is odd that they are not there.
My rating of LuckyWins’s licensing, responsible gambling, and security
A reliable licence and quality responsible gambling tools ensure LuckyWins is a secure website.
| What I checked | Score | Why this score? |
|---|---|---|
| Licences | 7/7 | LuckyWins has a reliable licence and shares its information and verification in an easy-to-find place. |
| Responsible Gambling | 6/7 | LuckyWins’s RG page offers an excellent collection of tools and clearly presented information, but it lacks a self-assessment test. |
| Security | 4.5/6 | Strong security systems with a 2FA option, but LuckyWins is oddly missing some important policies. |
| Secure and great RG tools |
|---|
| LuckyWins is a secure casino with a reliable licence, 2FA availability, and great responsible gambling tools, earning a 17.5/20 rating. |
Bonuses and offers at LuckyWins
Casino bonuses are, for some players, the biggest reason to join a casino. They’re therefore the next stop for my LuckyWins review, as I’ll assess the casino’s welcome bonus, regular bonuses, promotions, tournaments, and loyalty program.
| Bonus risks |
|---|
| Players should be aware that bonuses come with wagering requirements that must be met to gain the bonus money. Often, they require players to bet the bonus amount 30 or 40 or more times over. Over 80% of players lose money with casino bonuses. |
LuckyWins’s welcome bonus
LuckyWins offers new players a very friendly welcome bonus.
New players at LuckyWins can claim up to $8,000 and 500 free spins over their first five deposits. The minimum deposit for the first four deposits is $30, and for the fifth deposit, the minimum is $75.
LuckyWins’s offer comes with 40x wagering requirements for both the bonus money and winnings from the free spins. Players have 7 days to meet the requirements.
The free spins are granted on specific slots. Here’s how LuckyWins’s welcome bonus works:
| Deposit | Match % | Maximum Amount | Free Spins | Slots | Code |
|---|---|---|---|---|---|
| 1st | 100% | $500 | 100 | Gold Rush with Johnny Cash, Big Bass Splash, Book of Dead | N/A |
| 2nd | 100% | $500 | 50 | Elvis Frog TrueWays, Big Bass Bonanza | LW2ND |
| 3rd | 50% | $1,000 | 50 | Wild Cash x9990, Big Bass Splash | LW3RD |
| 4th | 50% | $1,000 | 100 | Elvis Frog TrueWays, Gold Rush with Johnny Cash, Big Bass Bonanza | LW4TH |
| 5th | 50% | $5,000 | 200 | Wild Tiger, Royal Joker: Hold and Win, Big Bass Splash, Hold The Gold | LW5TH |
It’s pretty good. The totals are huge. There are a lot of free spins, and they come with every deposit. Those free spins are good for some popular slots, too.
The match percentages could be better for the final three deposits, though, and the wagering isn’t the best. 40x is around the industry average, so it isn’t bad by any stretch. I’d like more than 7 days to meet them, though.
High roller welcome package
As an alternative to the regular welcome package above, players in Canada can take advantage of LuckyWins’s high roller welcome package. It only works over the first two deposits of a minimum of $500, but players can receive a 100% bonus of up to $4,000 and 200 free spins doing so.
The bonus works the same for each of the two deposits: a 100% match up to $2,000 and 200 free spins (added for Gates of Olympus, Big Bass Bonanza, and Elvis Frog in Vegas). The codes are HR1ST and HR2ND, respectively. It’s nice to have alternatives.
Regular bonuses
If you like bonuses, LuckyWins might be the casino for you, because it is seriously packed with options:
- Magic Mondays: Enter code MONGIFT on Mondays to receive 10 no-deposit free spins, or deposit a minimum of $30 for 300 free spins (50x wagering) on specific TrueLab slots.
- Recharge Tuesdays: Enter code LWTUE500 on Tuesdays to receive a 50% bonus up to $750 and 100 free spins (40x wagering) on Gates of Olympus, Wild Tiger, or 9 Coins.
- Snowflake Wednesday: Every Wednesday, qualifying players who have made four deposits will receive 10 no-deposit free spins (50x wagering) on Sweet Rush Megaways or can claim up to 480 free spins (40x wagering) for making deposits of varying amounts:
- 120 free spins for a $50 deposit (Code: WED50)
- 240 free spins for a $100 deposit (WED100)
- 480 free spins for a $200 deposit (WED200)
- Playback Thursday: On Thursdays, deposit of $75 with code THURS100 for 100 free spins and 5% cashback on losses on that Thursday, or deposit at least $150 with code THURS300 to receive 300 free spins and 8% cashback (40x wagering for all Thursday free spins and cashback).
- Friday Happy Hour: Every Friday, deposits are met with free spins (40x wagering) on Book of Tut, Big Bass Bonanza, LadyWolf Moon, or Elvis Frog TrueWays (depending on region):
- Deposit $45 for 90 free spins
- Deposit $75 for 150 free spins
- Deposit $150 for 300 free spins
- Deposit $300 for 600 free spins
- Easy Sundays: Enter code LWSUN40 on Sunday and deposit at least $45 to receive a 40% unlimited match bonus and 40 free spins on either Bonanza Billion or Sweet Bonanza (40x wagering).
- Weekend x5: On Saturdays and Sundays, players can claim a 50% bonus up to $100 (40x wagering) five times each day with a minimum deposit of $75. Every player who claims the Weekend x5 bonus at least once on the weekend receives 100 free spins on Sweet Bazaar (50x wagering).
Promotion and tournaments
On top of the above weekly bonuses, LuckyWins has a number of other promotions.
Offers come with the usual 40x wagering for bonus money and free spins, or 50x wagering for the free spins only offers. Minimum deposits vary.
The casino also holds super jackpots, along with tournaments with prize pools of up to $2,000,000, although only 3 tournaments were running during my LuckyWins review.
LuckyWins’s VIP/loyalty program
LuckyWins’s loyalty program is an exclusive affair. The casino monitors its players, offering VIP status to the most active. Players can also contact [email protected] to try and fasttrack their membership.
The program provides numerous benefits to members, usually VIP casino bonuses, like level-up bonuses, cashback bonuses, special gifts, and exclusive giveaways. Members also receive higher withdrawal limits, faster payouts, dedicated account management, priority support, exclusive tournament invites, and early access to new games.
My rating of bonuses available at LuckyWins
Overall, LuckyWins offers an excellent bonus program to players in Canada.
| What I checked | Score | Why this score? |
|---|---|---|
| Welcome Bonus | 6/7 | The LuckyWins welcome bonus totals are huge, but a few items, such as the match percentages on the final 3 deposits and the wagering requirements, could be better. I added half a point because players are given a high roller welcome bonus alternative. |
| Regular Offers | 4/4 | LuckyWins certainly knows how to make its players feel appreciated with the number of bonuses the casino offers. |
| VIP/Loyalty Program | 3/4 | LuckyWins appears to have a great loyalty program, but the information is a bit sparse, and it isn’t clear how players are able to join. |
| A busy program |
|---|
| LuckyWins has a flush bonus program, loaded with bonuses and free spins. There’s a lot to be had, even if the wagering requirements could be friendlier; hence, the casino earns a 13/15 rating. |
Payment methods at LuckyWins in Canada
LuckyWins accepts a long list of casino payment methods in Canada, although the casino accepts more for depositing than for withdrawing. These are the payment methods that work at LuckyWins in Canada:
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Interac (Loonio) | $30 | $6,000 | Instant | 2-5 business days |
| Visa | $30 | N/A | Instant | N/A |
| Mastercard | $30 | N/A | Instant | N/A |
| Instadebit | $30 | N/A | Instant | N/A |
| Neosurf | $30 | N/A | Instant | N/A |
| MiFinity | $30 | $4,000 | Instant | 1-4 business days |
| CashtoCode | $30 | N/A | Instant | N/A |
| MuchBetter | $30 | $4,000 | Instant | 1-4 business days |
| Google Pay | $30 | N/A | Instant | N/A |
| Skrill | N/A | $6,000 | N/A | 1-4 business days |
| Bank transfer | N/A | $6,000 | N/A | 2-5 business days |
| Financial risks |
|---|
| This is a reminder that gambling involves real money and, therefore, financial risk. Casinos do not open their doors without being favoured to win, which means most players lose over time. This is a reminder to set limits before playing and only gamble what you can afford to lose. |
Minimum deposit and withdrawal processing times
The minimum deposit at LuckyWins is the same as the minimum withdrawal amount: $30 ($50 for cryptocurrencies).
LuckyWins processes withdrawals within 3 days. Payment providers can delay the process, but the funds usually arrive in your account within 4 to 5 business days.
Cryptocurrency accepted at LuckyWins in Canada
LuckyWins accepts a good list of cryptocurrencies for both deposits and withdrawals in Canada:
| The dangers of using cryptocurrency |
|---|
| Players should note that using cryptocurrency comes with risks. Cryptocurrencies are highly volatile, with their values oftentimes fluctuating rapidly. The Government of Canada, the Bank of Canada, or other financial institutions do not back crypto; it is not stable nor guaranteed, which leaves users vulnerable to losing large amounts of money. We strongly recommend setting financial limits and investing only what you can afford to lose. |
Step-by-step guide on how to withdraw from LuckyWins
- Click on your wallet in the left sidebar menu.
- Select the “Withdrawal” tab.
- Choose your payment method.
- Enter the withdrawal amount.
- Enter any other requested information related to the chosen payment method.
- Click “Withdrawal…”
Important information to know when withdrawing from LuckyWins:
- Any deposit has to be wagered 3 times to withdraw.
- All bonus wagering requirements must be satisfied to withdraw.
- LuckyWins might request identity verification before approving your withdrawal. To avoid this delay, you are able to complete verification in advance, through your LuckyWins player account. Upload the following files to the casino:
- Passport, driver’s licence, or other official document replacing them
- Utility bill, phone bill, or bank statement, showing your name and full address
- Screenshot or photo from your online bank, bank statement, Skrill page, etc., showing evidence of deposits at LuckyWins
My rating of LuckyWins’s payment methods
I find it difficult to see how players will have a hard time working with LuckyWins’s accepted payment systems.
| What I checked | Score | Why this score? |
|---|---|---|
| Payment Options | 6/7 | LuckyWins accepts a good variety of Interac, credit card, e-wallets, and vouchers, but more for depositing than withdrawing. |
| Minimum Deposit & Payment Processing Times | 3/4 | The minimum deposit amount at LuckyWins is fine. The minimum withdrawal amount is good. The casino does a solid job of processing transactions quickly. |
| Cryptocurrency | 3.5/4 | The list of accepted cryptocurrencies at LuckyWins in Canada is fairly long, but I have seen longer. |
| Few difficulties |
|---|
| Players are well-accommodated by the many payment methods LuckyWins accepts in Canada, earning the casino a 12.5/15 grade. |
LuckyWins’s games selection
My LuckyWins review now (at long last, some might think) turns to investigate the casino’s game selection. I’ll dig into the casino’s online slots, live tables, game shows, and find out what providers they all come from.
| Casino games warning |
|---|
| Players need to keep sight of the fact that casino games are a game of chance. While licensed games are tested by third parties for fairness, they are also weighted in favour of the casino. Most players, therefore, lose over time. It’s why we like to remind players that casino games are a form of entertainment, not a way to make money. |
Recommended slots you can play at LuckyWins
LuckyWins has a library of more than 9,500 online slots. From the casino lobby, players can access high volatility slots, big multiplier features, and bonus buy slots, along with a few other categories. With a library as large as LuckyWins, it should use more categories (like why not crash games or megaways slots?), as well as make the categories accessible as menu items.
The casino does have a great selection of games, though. A lot of big hits. If I were to choose my favourites from the library, the list would probably include these games:
Numerous live dealer tables at LuckyWins in Canada
LuckyWins houses nearly 580 live casino games in Canada. The selection comes from industry leaders, like Pragmatic Play, Playtech, Iconic21, and Vivo Gaming, among others. Together, these studios provide a selection of live tables that consist of pretty much every variant of roulette, blackjack, and baccarat, along with a wide selection of live poker tables.
Game shows you can play at LuckyWins
LuckyWins offers only 6 game shows at its casino in Canada. The selection is small, but it has some mighty options, such as Sweet Bonanza Candyland, Treasure Island, and Snakes & Ladders Live.
Popular game providers LuckyWins works with
More than 90 game providers supply LuckyWins in Canada. It’s a strong roster that features some of the industry’s biggest names, including Belatra, 7mojos, Betsoft Gaming, Endorphina, 4theplayer, Hacksaw Gaming, Fazi, and Yggdrasil, as well as those mentioned above and so many more.
My rating of LuckyWins’s games selection
I didn’t find much missing from LuckyWins’s game selection.
| What I checked | Score | Why this score? |
|---|---|---|
| Games Variety | 6/7 | LuckyWins offers a huge selection of hit games, but the library lacks organization. I always like to see exclusive games, too, and LuckyWins doesn’t appear to have any. |
| Live Casino Experience | 4/4 | I do wish there were more game shows at LuckyWins, but this massive live casino library is packed with high-quality tables, and it’s fairly well organized. |
| Game Providers | 4/4 | The biggest names in the industry supply LuckyWins with games in Canada, and it’s not a short list. |
| You’ll have good options |
|---|
| LuckyWins probably has it – if “it” is a great selection of online slots and live tables from leading providers, that is: 14/15. |
User experience at LuckyWins
I now turn my LuckyWins review to the experience players have at the casino by investigating the casino’s customer support channels, the navigation of its website, and its performance on mobile devices.
LuckyWins’s customer support
The FAQ page at LuckyWins contains 13 questions. It’s fine, but when the page does not have the answer to your question (highly likely), the casino has a live chat option. My suggestion is to ignore the chatbot’s request for you to choose a category, and instead just type your question. This will send you to an actual live agent who will be better at solving your query.
That strategy worked for me, anyway, and I spoke with a live agent within 2 mins. They were friendly and answered my questions quickly. Alternatively, players can reach out to LuckyWins’s customer support via email.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | 24 hours | |
| Live chat | Available 24/7 online | 2-5 mins |
User navigation at LuckyWins
Navigation around LuckyWins is an intuitive experience. Anchored by a main sidebar menu on the left, the website includes submenus across the top of the screen.
My criticism would begin there, with those submenus across the top: I want more options. If not, then the casino should add filters to the search bar. Something more to organize the casino’s busy library. Having to scroll through the lobby for game types is not ideal.
LuckyWins’s mobile experience
Like all of the best mobile casinos in Canada, LuckyWins is fully optimized for mobile use. The transition from computer to phone or tablet is smooth.
What LuckyWins lacks that the best typically offer is a mobile app. The casino does not offer one. Still, players will have no issue using their mobile browser to access the casino remotely.
My rating of LuckyWins’s user experience
LuckyWins comes up just short in each category of this section of the review.
| What I checked | Score | Why this score? |
|---|---|---|
| Customer Support | 6/7 | The FAQ page is fine, but you’re likely to need the live chat, which is quick and reliable. Players can email the casino’s support if they prefer. |
| User Navigation | 3/4 | LuckyWins is intuitive and straightforward to navigate, but adding more submenus to organize the game library would be an improvement. |
| Mobile Experience | 3/4 | LuckyWins is fully optimized for mobile devices, but it does not offer a mobile app. |
| Not perfect, but still great |
|---|
| Small improvements could be made throughout the user experience at LuckyWins, but the casino still earns a strong 12/15 rating for an overall great experience. |
Popularity of LuckyWins
To complete my LuckyWins review, I went through various online sources, such as TrustPilot, Reddit, and social media sites, to uncover a general sense of the public’s opinion of the casino.
| What I checked | Score | Why this score? |
|---|---|---|
| Player Reputation | 8/10 | LuckyWins has a good reputation online, with most user reviews being positive about processing times, customer support, and the quality of the bonuses. The negative reviews – and there are some – complained about difficulties withdrawing their funds. |
| Market Visibility | 7.5/10 | Well over 1,300 LuckyWins reviews are on TrustPilot, which is a huge amount, relative to what I typically find for online casinos in Canada. The casino also does a good job of responding to both positive and negative reviews. That said, I did not find the casino on any social media platforms, and outside of TrustPilot, the casino isn’t talked about much online. |
| Positively known |
|---|
| LuckyWins has established itself as a quality casino providing a reliable casino experience, despite what a few detractors believe: 15.5/20. |
Not just lucky wins
LuckyWins, by all accounts, is a great casino that did nothing but stack Ws for this review, and none of them were lucky.
That’s clear the moment players first arrive at the casino, greeted with a truly massive welcome bonus. A clear W.
That welcome bonus is complemented by a rash of weekly and seasonal bonuses that offer players constant reload bonuses and free spins offers. More Ws.
The loyalty program looks excellent, but it is only available by invitation. I’d call this a pseudo-W, because the program looks loaded with benefits, including cashback bonuses.
10,000-plus games is another obvious W, which is paired with the more specific W LuckyWins earns from its flush live casino.
Need payment options? Well, LuckyWins provides another W here, accepting a good variety of debit/credit cards, e-wallets, vouchers, and cryptocurrencies.
LuckyWins’s customer support is a W; its mobile experience is a W; its Responsible Gambling tools are Ws.
I honestly did not find any true Ls, only room for improvement here and there, which is why my LuckyWins review concludes with a very strong 84.5/100 final rating.
Other casinos to play at in Canada if you like LuckyWins:
Frequently Asked Questions
Covering igaming in Canada and Ontario for 2 years, he specializes in both the review process (having written over 100 casino reviews at CanadaCasino.ca and OntarioCasinos.com) and responsible gambling guidelines. He is meticulous with his reviews and is known amongst the team for being strict with his high standards. A thorough fact-checker, he is also well-versed in anti-money laundering regulations, having completed multiple AML training courses in recent years.