Wild Tokyo

Wild, at every turn

My Wild Tokyo review turns the casino inside out to assess its plethora of accepted payment options, juicy bonus program, game library, and so much more! Read it all below.

76
76
Rating
Popularity
Terms
Usability
Customer Service
Interac Interac
Live Chat Live Chat
VIP Program VIP Program
Blackjack Blackjack
$4 500 Bonus Wagering 50x
600 Free Spins Wagering 50x
19+ | 18+ in AB, MB, & QC | Responsiblegambling.org | Welcome Bonus Terms: up to $4,500 + 600 free spins + 15 casino coins with a player’s first 3 deposits | 1st deposit: 100% up to $2,300 + 250 FS + 3 coins with minimum deposit of $450 | 2nd deposit: 80% up to $1,000 + 200 FS + 5 coins with minimum deposit of $70 | 3rd deposit: 70% up to $1,200 + 150 FS + 7 coins with minimum deposit of $70 | Bonus and free spins wagering requirements: 50x | Wagering requirements must be met in 5 days | Free spins are awarded 25 per day on consecutive days | Neteller and Skrill deposits are excluded | Terms and conditions apply.
76
Rating
Popularity

Fairly visible brand. Good game library and a lot of bonuses.

82/100 Reviewed by Nick

The terms are east to find and clear, but the wagering requirements are on the high side.

70/100 Reviewed by Nick

Easy-to-use and navigate, but Wild Tokyo could have a more organized game library, especially the live casino.

82/100 Reviewed by Nick

Prompt live chat agents were nonetheless not very helpful. The FAQ page could improve as well.

68/100 Reviewed by Nick

CanadaCasino says...

“Wild Tokyo is a safe and trustworthy casino for players in Canada. The casino provides players with a plethora of payment options, including numerous cryptocurrencies. The bonus program is juicy, with cashback bonuses, free spins offers, reload bonuses, and a VIP program that is pure fire. That’s after a welcome bonus that features 600 free spins! The game library is loaded with over 3,000 games from some top-choice game providers, and every turn offers fun.”
Generous bonus program
Multiple cashback bonuses
3,000+ casino games
Many payment methods are accepted, including numerous cryptocurrencies
Optimized for mobile use
Poor customer support
Unfriendly wagering requirements

Most popular slots at Wild Tokyo

Details

Name
Wild Tokyo
Licenses
Curaçao Gaming Control Board
VIP program
Yes

Casino Features

24/7 Casinos, Mobile, Rewards

Language Support

English, French (Français)

Game Offerings

Game Types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Deposit

Minimum deposit
$10

Withdrawal

Minimum withdrawal
$30

Customer Service

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

Wild Tokyo Review

If you want to know exactly how I wrote this Wild Tokyo review, read our page explaining how we review casinos in Canada. Based on that method, this review is broken down into the following six main sections:

  1. Wild Tokyo’s licensing, responsible gambling, and security
  2. Bonuses and offers from Wild Tokyo
  3. Payment methods accepted by Wild Tokyo
  4. Wild Tokyo’s game selection
  5. The user experience at Wild Tokyo
  6. Popularity of Wild Tokyo

Wild Tokyo’s licensing, responsible gambling, and security

Our method always sees us begin our casino reviews by assessing the casino’s overall safety. After all, player safety is the number one concern. Following from that, my Wild Tokyo review first looks at the casino’s licensing, responsible gambling efforts, and security measures.

Legal gambling age
The legal gambling age in most Canadian provinces and territories is 19 years old (in Alberta, Manitoba, and Quebec, though, it is 18), meaning online casino operators must verify every player’s age to ensure minors do not gamble. Each province and territory is regulated provincially. For example, gambling in Ontario is regulated by the Alcohol and Gaming Commission of Ontario (AGCO). Visit our Licensing page for more information.

Wild Tokyo’s licences

The information for Wild Tokyo’s licence was found exactly where I expected it to be: on the website’s footer, with a link to its certificate. 

Responsible gambling in Wild Tokyo

Wild Tokyo has a well-written and fairly thorough responsible gambling page. It works to be of help. The casino offers useful information and advice, including links to a self-assessment test, help organizations, and parental control filters. Wild Tokyo also provides tools to set reality checks (every 60, 90, or 180 minutes) and breaks (for 1 day, 3 days, or 1 week). Players can also request a self-exclusion by emailing the casino’s support team.

It’s a good page, but it is also missing some important tools. Reality checks are excellent, but what about setting limits to deposits, losses, wagers, or session lengths? These are incredibly useful tools that encourage responsible gambling, and as far as I’m concerned, they should be offered at every online casino operating in Canada.

Addiction risk: play responsibly
While casino games are meant to be fun, gambling can become addictive and lead to harmful consequences if players do not play responsibly.

With this in mind, we encourage players to look out for signs that might indicate problem gambling:
– Chasing losses
– Playing for longer than intended
– Gambling with more money than intended
– Disguising gambling activity from other people
– Borrowing money to gamble

If you recognize any of these signs, consider contacting any of the following help organizations:
ConnexOntario (1-866-531-2600)
Gamblers Anonymous Canada
Gambling Therapy

What makes Wild Tokyo safe

I read Wild Tokyo’s Terms and Conditions, Privacy Policy, and every page of the website to uncover the casino’s security measures, and this is what I found:

  • Advanced 256-bit SSL encryption
  • 2-factor authentication
  • Wild Tokyo only works with reputable payment providers
  • Detailed Terms and Conditions and Privacy Policy

Wild Tokyo has transparent Terms and Conditions and Privacy Policies in place. However, I would prefer to see the Know Your Customer policy and, especially, the Anti-Money Laundering policy as separate pages. Giving players the ability to set 2-factor authentication for their accounts is a nice feature. The casino does a reasonable job of explaining its security, but I wouldn’t mind seeing a few more details.

My rating of Wild Tokyo’s licensing, responsible gambling, and security

Wild Tokyo would score perfectly here with more responsible gambling tools and the odd extra detail about its security measures.

What I checkedScoreWhy this score?
Licenses7/7Wild Tokyo has a reliable licence and is transparent with the information about it.
Responsible Gambling5.5/7This easy-to-read page has great resources, but could use more tools.
Security 5.5/6Wild Tokyo does a good job of being transparent with its strong security measures, even if I wouldn’t mind a couple of more details.
Safe and sound
Players are safe at Wild Tokyo in Canada, even if I’d like to see a few more responsible gambling tools: 18/20.

Bonuses and offers at Wild Tokyo

When I assess casino bonuses, I like to look at the bonus money or free spins totals, obviously, but also the wagering requirements, which are not to be forgotten. Here, my Wild Tokyo review considers those things while looking at the casino’s welcome bonus, regular bonuses, tournaments, and VIP program. 

Bonus risks
Players should be aware that bonuses come with wagering requirements that must be met to gain the bonus money. Often, they require players to bet the bonus amount 30 or 40 or more times over. Over 80% of players lose money with casino bonuses. 

Wild Tokyo’s welcome bonus

Wild Tokyo comes with a wild welcome bonus for new players. I love casino welcome bonuses featuring free spins, and Wild Tokyo has really packed its offer with those.

Wild Tokyo - Casino Welcome Bonuses

New players can claim up to $4,500, 600 free spins, and 15 casino coins over their first 3 deposits.

Now, those totals are a bit tricky, as players need to claim the casino’s Highroller 1st deposit bonus to receive the 600 free spins, as well as claim up to $4,500 in bonus money. Otherwise, the offer is up to $2,650 and 550 free spins for minimum deposits of $70. Or, the offer without the free spins for deposits of only $30.

Here’s how Wild Tokyo’s welcome bonus looks:

DepositDeposit Amount% of MatchMatch AmountFree SpinsCasino Coins
1st$450100%up to $2,3002503
1st$70100%up to $4502003
1st$30100%up to $450N/A3
2nd$7080%up to $1,0002005
2nd$3080%up to $1,000N/A5
3rd$7070%up to $1,2001507
3rd$3070%up to $1,200N/A7

The total free spins amount from this offer is awesome, even without claiming the highroller bonus to start things off, but there are aspects of this that make me hesitate. 

The bonus money and winnings from free spins come with 50x wagering requirements. I consider 40x to be the average, so these terms are high. Players also only have 5 days to meet those requirements, which is not a lot of time. Together, these make the offer a little unfriendly. I’d also like to see better match percentages on the second and third deposits.

That said, I love how players are given several options to suit their own budgets, and even the economic route allows players to claim up to $2,650, which is still a healthy amount. Also, did I mention that I love free spins?

Wild Tokyo’s regular bonuses

Players in Canada have more offers to take advantage of from Wild Tokyo than merely its welcome bonus. The list features daily bonuses for things like free spins and casino coins, weekly reload bonuses, and cashback bonuses

These were the bonuses that were available during my Wild Tokyo review:

  • Daily Bonuses: Wild Tokyo drops new bonuses every 24 hours. The offers can be reload bonuses, free spins offers, or casino coin bonuses, and they require a $40 deposit minimum. Bonus money and winnings from free spins come with 50x wagering requirements
  • Daily Cashback: Wild Tokyo offers all players a daily cashback bonus of 5% up to $75 of the total deposits made during the calendar day. Cashback comes with 30x wagering requirements.
  • Weekly Reload Bonus: Every Wednesday, players can claim a reload bonus of 40% up to $300 with a deposit of at least $30. Players have 5 days to meet the 50x wagering requirements.
  • Weekend Reload Bonus: From Friday through Sunday, players can claim a reload bonus of 60% up to $400 with a deposit of at least $30. Players have 5 days to meet the 50x wagering requirements.

Again, the issue here is the high wagering requirements that Wild Tokyo’s bonuses come with. There’s a nice variety of bonuses, though, especially with the daily drops and cashback (which has more reasonable wagering requirements), so players should feel pretty taken care of by Wild Tokyo.

Promotions and tournaments

During my Wild Tokyo review, I found daily tournaments for free spins and casino coins, a weekly tournament for a combination of both of those, and tournaments linked to provider networks for prize pools of up to €10,000,000. The casino offers a bit of everything and plenty to choose from when it comes to tournaments.

Wild Tokyo’s VIP/loyalty program

Players climb five levels in Wild Tokyo’s loyalty program. Each level includes improved VIP casino bonuses, such as increased withdrawal limits, casino coin rewards, personal account managers, special birthday offers, and level-up rewards. Players can also claim up to 20% cashback from Wild Tokyo’s loyalty program. Here’s how it works:

BenefitLevel 1Level 2Level 3Level 4Level 5
Cashback10% up to $45012% up to $45015% up to $45017% up to $45020% up to $450
Level-up Reward100 FS125 FS150 FS
Personal Account Manager
Birthday Offer
Monthly Withdrawal Limit$9,000$12,000$15,000$18,000$22,000
VIP Club Memebership
Casino Coin Exchange Rate$1,500 bet / 🪙$1,500 bet / 🪙$1,400 bet / 🪙$1,300 bet / 🪙$1,200 bet / 🪙

I love the cashback available from Wild Tokyo’s loyalty program, and I also love the fact that the level-up rewards come in the form of free spins. I really wish there was a reward for reaching level 2, though. Also, the website does not explain how many loyalty points are required to reach the various levels, which leaves the program dubious to me (and customer support was unable to clarify that, which I explain below).

My rating of bonuses available at Wild Tokyo

Everything is good with Wild Tokyo’s bonus program, but it could all be better as well.

What I checkedScoreWhy this score?
Welcome Bonus4.5/7The offer’s totals are a little deceptive, and its wagering requirements are high, but there’s a large number of free spins available, which is always a good time.
Regular Offers3/4A good variety of daily and weekly bonuses, along with a long list of tournaments, makes Wild Tokyo’s bonus program pretty darn good. The wagering requirements, though, are what hold the casino back from being great in this regard.
VIP/Loyalty Program2.5/4I love the potential cashback players can get from Wild Tokyo’s loyalty program, but I feel the bonuses could be a little better for lower levels. As well, the program’s lack of clarity is dubious.
Cashback and free spins!
The cashback opportunities and number of free spins offers make me happy, but the wagering requirements and a lack of clarity with the loyalty program lead to a 10/15 grade for Wild Tokyo’s bonuses.

Payment methods at Wild Tokyo in Canada

Wild Tokyo’s accepted casino payment methods include credit cards, e-wallets, and vouchers. The casino has done a great job enlisting a wide variety of payment providers to ensure its players have convenient payment options in Canada, although I wish more were available for withdrawals. 

These are the payment methods accepted at Wild Tokyo in Canada:

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Interac$30$7,000InstantWithin 7 days
Visa$30N/AInstantN/A
Mastercard$30N/AInstantN/A
Paysafecard$25N/AInstantN/A
Neosurf$10N/AInstantN/A
CashtoCode$25N/AInstantN/A
MiFinity$30$7,000Instant2-4 days
Neteller$25N/AInstantN/A
Skrill$25N/AInstantN/A
MuchBetter$30$7,000Instant2-4 days
Financial risks
This is a reminder that gambling involves real money and, therefore, financial risk. Casinos do not open their doors without being favoured to win, which means most players lose over time. This is a reminder to set limits before playing and only gamble what you can afford to lose.

Minimum deposit and withdrawal processing times

Wild Tokyo’s minimum deposit amount varies between $10 and $30 for fiat methods, but is $75 for cryptocurrencies. Pretty good for fiat users, not great for crypto users.

The minimum withdrawal is $30 for fiat methods and $80 for cryptocurrencies, although Ripple has a minimum of $70. Similar to the deposit minimums, good for fiat, not as good for crypto. The maximum withdrawal is $7,000 across the board.

Withdrawals are processed within 24 to 48 hours and can take an additional 5 business days to reach the player’s account. It’s not bad, but not great either.

Cryptocurrency accepted at Wild Tokyo in Canada

A long list of cryptocurrencies is accepted at Wild Tokyo in Canada, and they are all good for depositing and withdrawing:

The dangers of using cryptocurrency
Players should note that using cryptocurrency comes with risks. Cryptocurrencies are highly volatile, with their values oftentimes fluctuating rapidly. The Government of Canada, the Bank of Canada, or other financial institutions do not back crypto; it is not stable nor guaranteed, which leaves users vulnerable to losing large amounts of money. We strongly recommend setting financial limits and investing only what you can afford to lose.

Step-by-step guide on how to withdraw from Wild Tokyo

After verifying with the casino, my Wild Tokyo review had me go through the process of requesting a withdrawal. The process was easy:

  1. Click the orange Wallet button in the top right.
  2. Choose the “Withdraw” tab.
  3. Select the withdrawal method.
  4. Enter the withdrawal amount.
  5. Complete the form requesting additional information about the chosen payment method.
  6. Click “Withdraw…”

Other important information to know when withdrawing

As noted above, players will need to verify their account with Wild Tokyo before requesting a withdrawal. I suggest doing that as soon as you have the five minutes it takes to accomplish it. Here’s what you’ll need to share with the casino:

  • Copy of your passport or driver’s license
  • Copy of both sides of the credit/debit card used to deposit (players must hide the middle 8 digits of the card and the CVV code)
  • Screenshot of your bank account with the following information:
    • Bank account number / IBAN
    • Bank ID / BIC
    • Your full address
  • Screenshot of the e-wallet used to deposit (with wallet number and personal data page)
  • Copy of a utility bill (not older than 3 months) showing your name and address
  • Your selfie with a passport or driver’s license in hand (if necessary)

In addition, players should note the following:

  • Deposits must be wagered 3x to be withdrawn.
  • Wild Tokyo reserves the right to withhold up to 15% of a requested withdrawal if the amount of bets is less than 3x the deposit.
  • Withdrawals can only be made with a method used to deposit.

My rating of Wild Tokyo’s payment methods

Wild Tokyo accepts numerous fiat payment methods and about as many cryptocurrencies. What hurts the rating here are the less-than-ideal minimums, maximums, and withdrawal processing times.

What I checkedScoreWhy this score?
Payment Options7/7Wild Tokyo accepts a long list of the most commonly used payment methods in Canada.
Minimum Deposit & Payment Processing Times2.5/4The minimums and maximums at Wild Tokyo are fine, but not great. I’ve seen faster processing times, too.
Cryptocurrency4/4Wild Tokyo accepts a long list of popular cryptocurrencies for deposits and withdrawals.
So many options
Wild Tokyo accepts numerous payment methods and cryptocurrencies, and isn’t bad with its processing. Hence, I’ve graded its payment methods a 13.5/15.

Wild Tokyo’s games selection

Ya, but what about the games, right?! Here, I turn my Wild Tokyo review to the selection of games the casino offers players in Canada. We’ll look at the casino’s online slots, live casino, game shows, and the studios providing the games. 

Wild Tokyo - Online Slots
Casino games warning
Players need to keep sight of the fact that casino games are a game of chance. While licensed games are tested by third parties for fairness, they are also weighted in favour of the casino. Most players, therefore, lose over time. It’s why we like to remind players that casino games are a form of entertainment, not a way to make money.

Recommended slots you can play at Wild Tokyo

Wild Tokyo has divided its library of around 3,000 online slots into a few useful categories, such as bonus buy slots, instant wins, and megaways slots. I’d love to see the casino add categories for game themes, like ancient history and fruit, for example. Still, I was able to find some of my top-choice titles, including Phoenix DuelReels, Big Bamboo, and 9 Coins.

Quality live dealer tables at Wild Tokyo in Canada

Wild Tokyo’s live casino has almost 300 different options for live tables in Canada, with numerous variants of blackjack, roulette, baccarat, and poker. There is essentially no organization, though, which is annoying. Even so, games from Playtech, Iconic21, BetGames, and others provide a good live casino experience.

Wild Tokyo - Live Casino Games

Game shows you can play at Wild Tokyo

There is no game category for game shows in Wild Tokyo, but if you scroll through the live game selection, you will eventually stumble upon games like Wheel of Fortune and Spin-a-Win. The options seem to be there, but not in any convenient way.

Popular game providers Wild Tokyo works with

With over 100 game providers partnered with Wild Tokyo in Canada, players have a diverse library to choose from. Contributors include some of my favourite studios, like Push Gaming, Yggdrasil, and Hacksaw Gaming. The casino also has titles from industry juggernauts, like Play’n Go, Spinomenal, and KA Gaming.

My rating of Wild Tokyo’s games selection

Wild Tokyo has a good game library, even if the selection of online slots could be a tad larger, and the live game casino is annoyingly unorganized.

What I checkedScoreWhy this score?
Games Variety5.5/7A fair-sized library with some great titles could use more great titles and a bit more organization.
Live Casino Experience3/4The lack of organization is frustrating, but there are plenty of live casino tables at Wild Tokyo.
Game Providers3.5/4It’s a long list of providers at Wild Tokyo, even if some big names are missing. 
Disorganized fun to be had
A good library could be bulkier and more organized, but Wild Tokyo’s game selection is otherwise a lot of fun: 12/15.

User experience at Wild Tokyo

Here, I focus my Wild Tokyo review on the experience players have at the casino. That means assessing the casino’s customer support, navigation, and mobile experience.

Wild Tokyo’s customer support

There are three main ways to contact Wild Tokyo’s customer support team:

Contact:Average Answer Time
email[email protected]24 hours
live chat24/7 availability on the casino’s website1-3 minutes
online formMessage form on the website’s Contact page24 hours

Wild Tokyo’s customer support was prompt to respond at first, but when they didn’t know the answer to my question, they disappeared for long periods. They had difficulty understanding the casino’s loyalty program and could not properly clarify how the program worked. I honestly felt I understood things better than they did, which was frustrating. Other questions received irrelevant answers, which was only more frustrating. This was consistent across the three different agents I spoke to over the span of about 5 hours.

Of course, I always check the FAQ page first, and I did so in this case, but it was a limited selection of answers and did not have what I was looking for, unfortunately. Players in Canada can try the Contact form or email as well, but the 24/7 live chat is fastest. 

User navigation at Wild Tokyo

The navigation around Wild Tokyo is pretty straightforward, although it wasn’t always perfect. A “Useful Materials” page linked from the Terms and Conditions yields a 404 page, for example. The sidebar does a good job providing players with a compass, but I really wish there were game menus on there as well. 

Wild Tokyo - Mobile Casinos in Canada

As alluded to above, the game library isn’t the most organized, in particular the live casino, so that could be improved. All the legalities are easily found in the footer, and general movement around the website is easy.

Wild Tokyo’s mobile experience

The best mobile casinos in Canada typically have a mobile app, which Wild Tokyo does not. That isn’t to say that Wild Tokyo’s mobile experience is poor, though. Quite the contrary, the casino provides players with a reliable website, optimized for mobile use.

I wish the website took over the screen the way so many other mobile casinos do, but that is an almost negligible criticism. Players can rely on Wild Tokyo for a quality mobile experience.

My rating of Wild Tokyo’s user experience

Unfortunate experiences with customer support dampen an otherwise fine user experience.

What I checkedScoreWhy this score?
Customer Support2.5/7The Wild Tokyo live chat agents were unhelpful on multiple occasions, and the FAQ page is limited. It is good that the casino has a form on the Contact page. 
User Navigation3/4Navigation is easy, but the game library requires more organization.
Mobile Experience3.5/4It doesn’t have a mobile app, but Wild Tokyo is a fully optimized mobile experience.
It could be really solid
Unhelpful customer support agents hurt Wild Tokyo’s otherwise solid user experience: 9/15.

Popularity of Wild Tokyo

This is where my Wild Tokyo review attempts to include the general public in the review. I checked Trustpilot, AnswerThePublic, and Reddit to try to understand how the public views the Wild Tokyo casino.

What I checkedScoreWhy this score?
Player Reputation6.5/10There are more positive reviews about Wild Tokyo than negative reviews, but there are some negative reviews out there.
Market Visibility7/10Wild Tokyo appears to have a relative visibility: it isn’t the most well-known brand in the market, but it also isn’t unknown in Canada.
Fairly visible and a decent reputation
Wild Tokyo is a reasonably well-known casino in Canada that receives more positive reviews than negative: 13.5/20.

Every turn offers fun 

Overall, I would say that Wild Tokyo is a good casino for players in Canada, but not one without imperfections.

The casino is trustworthy and safe, which is most important, even if I’d like to see a few more responsible gambling tools. 

Wild Tokyo provides players with a plethora of payment options, including numerous cryptocurrencies, accommodating most players. Withdrawals could be a bit faster, though.

The bonus program is packed with what I like to call “juice,” that is, lucrative offers and lots of them. The biggest issue with Wild Tokyo’s bonuses is their high wagering requirements. That said, the casino has cashback bonuses, free spins offers, reload bonuses, and a VIP program that is pure fire. That’s after a welcome bonus that features 600 free spins!

The game library is loaded with over 3,000 games from some top-choice game providers. The live casino is good, too, although it particularly lacks organization. A few more hit slots wouldn’t be the worst thing for Wild Tokyo, either.

Really, the casino just misses a little something at every turn, even if those turns always also offer fun. The experience left my Wild Tokyo review to conclude with a 76/100 final grade.

Other casinos to play at in Canada if you like Wild Tokyo

These are a few online casinos in Canada that are similar to Wild Tokyo:

Frequently Asked Questions

Wild Tokyo operates with a licence from the Curaçao Gaming Control Board.
New players at Wild Tokyo can claim a welcome bonus of up to $4,500, 600 free spins, and 15 casino coins with their first three deposits.
Yes, Wild Tokyo offers players 5% daily cashback up to $75, as well as up to 20% cashback through the casino’s loyalty program.
There are over 3,000 games at Wild Tokyo in Canada.
Yes, Wild Tokyo accepts many of Canada’s most used cryptocurrencies, including Bitcoin, Litecoin, Ethereum, Dogecoin, and Ripple.
Of course! Our expert reviewers assess most new casinos in Canada, and are sure to suggest something similar to Wild Tokyo on our reviews page.
Author
Nick
Casino Content Writer

Nick Purdy is a content writer at CanadaCasino.ca. He has more than 2 years of experience in iGaming and 6 years as a content writer. Specializing in both the review process (over 100 casino reviews and counting) and responsible gambling guidelines, Nick has excelled at testing casinos and online slots. He has also proved to be a thorough fact-checker and is well-versed in anti-money laundering regulations, having recently completed 2 AML training courses. As a former philosophy graduate, Nick has taken a particular interest in player education and the responsibility casinos have for their players. As a guy who loves games, he enjoys learning new slot mechanisms when writing online slot reviews.

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