Casino Classic
An established operator brings a reliable productLearn the details about the casino's games, bonuses, accepted payment methods, licence, and so much more from our Casino Classic review below!
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Casino Classic Review
As per our How We Review Casinos page, I have broken up my Casino Classic review into 6 sections:
- Casino Classic’s licensing, responsible gambling, and security
- Bonuses and offers from Casino Classic
- Payment methods accepted by Casino Classic
- Casino Classic’s game selection
- The user experience at Casino Classic
- Popularity of Casino Classic
Casino Classic’s licensing, responsible gambling, and security
Our casino reviews, like this Casino Classic review, begin by assessing how safe a casino is for players in Canada. I take a look at Casino Classic’s licence, responsible gambling page, and security.
| Legal gambling age |
|---|
| The legal gambling age in most Canadian provinces and territories is 19 years old (in Alberta, Manitoba, and Quebec, though, it is 18), meaning online casino operators must verify every player’s age to ensure minors do not gamble. Each province and territory is regulated provincially. For example, gambling in Ontario is regulated by the Alcohol and Gaming Commission of Ontario (AGCO). Visit our Licensing page for more information. |
Casino Classic’s licences
I found Casino Classic’s licence on the website’s footer, with a link to its certificate:
Having a licence from a Canadian regulator adds to the weight of the licence. Indeed, the Kahnawake Gaming Commission does not hand out many licences. This is very good.
It was odd, though, that once I registered as a player, the footer disappeared from the website, and I could no longer find the licensing information. That shouldn’t be the case.
Responsible gambling in Casino Classic
Casino Classic’s responsible gambling page has almost everything I want to see:
- Responsible gambling advice
- A link to a self-assessment test
- Links to parental control filters
- Links to help organizations
- Daily, weekly, and monthly deposit limits
- Self-exclusions
I would like to set limits via my player account, rather than having to contact support to do so. I would also like to see limits for losses, wagers, and session lengths, as well as have settings for reality checks.
The biggest problem with Casino Classic’s responsible gambling page is that it isn’t accessible once players are signed into their accounts. I could only find the page when I was visiting as a guest. Even though the page itself is pretty good, the lack of access really isn’t good.
| Addiction risk: play responsibly |
|---|
| While casino games are meant to be fun, gambling can become addictive and lead to harmful consequences if players do not play responsibly. With this in mind, we encourage players to look out for signs that might indicate problem gambling: – Chasing losses – Playing for longer than intended – Gambling with more money than intended – Disguising gambling activity from other people – Borrowing money to gamble If you recognize any of these signs, consider contacting any of the following help organizations: – ConnexOntario (1-866-531-2600) – Gamblers Anonymous Canada – Gambling Therapy |
What makes Casino Classic safe
These are the security measures I found Casino Classic has implemented to ensure player safety:
- A licence from the Kahnawake Gaming Commission
- 128-bit SSL encryption protocol
- Detailed Terms and Conditions and Privacy Policy
- Casino Classic is accredited by eCOGRA, meaning all games have been tested for fairness.
I can rely on Casino Classic being a safe casino because of its licence from the Kahnawake Gaming Commission, but the casino does not provide much detail about its security measures other than its 128-bit SSL encryption. I could not find an Anti-Money Laundering policy either.
My rating of Casino Classic’s licensing, responsible gambling, and security
A strong, Canadian licence leads the charge for Casino Classic, but things get muddy once you’re signed into your account.
| What I checked | Score | Why this score? |
|---|---|---|
| Licenses | 5/7 | Casino Classic has a licence from a Canadian regulator, but the link and information are no longer accessible once players are signed into their accounts. |
| Responsible Gambling | 4/7 | The Casino Classic’s responsible gambling page is pretty good, even if I’d add a few more tools, but access to the page is not good. |
| Security | 4.5/6 | There is insufficient security information, even though Casino Classic’s Kahnawake Gaming Commission licence is a definite badge of trust and security. |
| A badge of honour |
|---|
| A licence from the Kahnawake Gaming Commission provides a high standard for Casino Classic to meet, but when you sign in, things go a bit dark: 12.5/20. |
Bonuses and offers at Casino Classic
Casino bonuses are key to your gaming journey. Bonuses can draw you to a casino, as well as keep you playing at one. Here, my Casino Classic review inspects the casino’s bonus offers.
| Bonus risks |
|---|
| Players should be aware that bonuses come with wagering requirements that must be met to gain the bonus money. Often, they require players to bet the bonus amount 30 or 40 or more times over. Over 80% of players lose money with casino bonuses. |
Casino Classic’s welcome bonus
Casino Classic got its creative juices flowing with its welcome bonus that combines a no-deposit bonus with free spins and a match bonus to greet new players. Check this out:
- The first step, of course, is to create an account at Casino Classic. As soon as you do, you are credited with 3 free spins on the casino’s Mega Money Wheel for a chance to win the million-dollar jackpot. That’s your no-deposit bonus.
- Then, all you need to do is deposit $1 to receive 40 more free spins on the Mega Money Wheel. Those are your free spins.
- Finally, on your second deposit, you’ll receive a 100% bonus up to $200. That’s your match bonus.
Players must claim Casino Classic’s welcome bonus within 7 days of creating their account.
The terms are not the clearest, but more importantly, they aren’t friendly in the slightest: the wagering requirements for the bonus money and winnings from free spins for the welcome bonus are 200x.
Yes, you read that correctly: 200x. I know; I haven’t seen terms that high before either. That’s a serious blemish on the offer.
Promotions and tournaments
Any Casino Classic promotions revolve around the Casino Rewards program. The program joins various online casinos operating in Canada together for a massive loyalty program, so the program is specific to Casino Classic Canada.
Select the ‘Loyalty‘ tab within your account to find promotions based on your loyalty status. You’ll find monthly challenges to complete to win points and a chance to win different jackpots. Your status level in the Rewards program determines which Lucky Jackpot pools you’re eligible for. For example, you can win from the Gold, Silver, and Bronze Jackpot pools if you hold Gold Status, but only from the Bronze Jackpot if you have Bronze Status.
Casino Classic’s VIP/loyalty program
As mentioned above, the Casino Classic loyalty program is part of the Casino Rewards Program. Points earned at Casino Classic can therefore be transferred to any of the other casinos part of the program.
The more you wager, the more VIP points you’ll receive, and the more points you collect, the higher you’ll climb the VIP rankings, increasing the VIP casino bonuses you receive through the program.
It’s a big boost to be part of the Casino Rewards program.
My rating of bonuses available at Casino Classic
Casino Classic is part of the Casino Rewards program, but that may be the only positive thing about the bonuses available from the casino.
| What I checked | Score | Why this score? |
|---|---|---|
| Welcome Bonus | 2.5/7 | Casino Classic’s welcome bonus gets points for the no-deposit spins and decent match percentage, but 2.5 points already seems generous with wagering requirements this high. |
| Regular Offers | 0/4 | Casino Classic does not have any regular promotions apart from those involved with the Casino Rewards program (i.e., its loyalty program). I want to see Casino Classic rewards here. |
| VIP/Loyalty Program | 4/4 | Part of the Casino Rewards program means Casino Classic allows players to maximize their VIP points across multiple casinos. The program is loaded with benefits. |
| Casino Rewards and not too much else |
|---|
| An interesting welcome bonus is hurt by bad wagering requirements. Part of the Casino Rewards program, Casino Classic offers an excellent loyalty program, but not much else; hence, the casino’s bonus program earns a 6.5/15 grade. |
Payment methods at Casino Classic in Canada
Casino Classic supports a wide range of casino payment methods for deposits and almost as many for withdrawals in Canada:
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Interac | $1 | $4,000/week | Instant | 5 business days |
| Visa | $1 | $4,000/week | Instant | 5 business days |
| Mastercard | $1 | $4,000/week | Instant | 5 business days |
| MuchBetter | $1 | $4,000/week | Instant | 3-5 business days |
| Paysafecard | $1 | N/A | Instant | N/A |
| ElectronicCheck | $1 | $4,000/week | Instant | 4-5 business days |
| InstaDebit | $1 | N/A | Instant | N/A |
| Neosurf | $1 | $4,000/week | Instant | 3-5 business days |
| flexepin | $1 | N/A | Instant | N/A |
| Payz | $1 | $4,000/week | Instant | 3-5 business days |
| Bank Transfer | N/A | $4,000/week | N/A | 8-12 business days |
| Financial risks |
|---|
| This is a reminder that gambling involves real money and, therefore, financial risk. Casinos do not open their doors without being favoured to win, which means most players lose over time. This is a reminder to set limits before playing and only gamble what you can afford to lose. |
Minimum deposit and withdrawal processing times
Casino Classic’s minimum deposit is a super-low $1. The minimum withdrawal, though, is $50, which is on the high side.
There is a maximum withdrawal amount at Casino Classic of $4,000 per week. The casino processes withdrawals (as long as the wagering requirements and verification are satisfied) after 48 hours, and then the request must go through the payment provider, which adds more time to the process. It’s not bad, but not great either.
Cryptocurrency accepted at Casino Classic in Canada
Casino Classic accepts only three of the most popular cryptocurrencies in Canada:
- Tether
| The dangers of using cryptocurrency |
|---|
| Players should note that using cryptocurrency comes with risks. Cryptocurrencies are highly volatile, with their values oftentimes fluctuating rapidly. The Government of Canada, the Bank of Canada, or other financial institutions do not back crypto; it is not stable nor guaranteed, which leaves users vulnerable to losing large amounts of money. We strongly recommend setting financial limits and investing only what you can afford to lose. |
Step-by-step guide on how to withdraw from Casino Classic
Players need to verify with Casino Classic before the casino will process a withdrawal, which I cover below. Once verified, players can request a withdrawal by following this process:
- Click the ‘Bank‘ button on the menu at the bottom of the screen.
- Select the ‘Withdrawal‘ tab on the banking page.
- Enter the amount you want to withdraw and click the ‘Next’ button.
Other important information to know when withdrawing
Casino Classic will require you to verify your identity before processing a withdrawal (possibly before depositing). The process involves providing the casino with copies of the following documents (although the casino can ask for additional documentation):
- Valid ID (passport, national ID card, or driver’s licence)
- The banking card (showing the cardholder’s name) or evidence of the deposit method used
- Proof of residence (bank statement or utility bill, no older than 3 months)
My rating of Casino Classic’s payment methods
Casino Classic does fairly well with its payment processing, even if it could use more cryptocurrencies.
| What I checked | Score | Why this score? |
|---|---|---|
| Payment Options | 6.5/7 | Casino Classic accepts a wide variety of payment methods, including credit cards, e-wallets, and vouchers. Most allow for withdrawals, too. |
| Minimum Deposit & Payment Processing Times | 2.5/4 | $1 minimum deposits, but large-ish withdrawal minimums. The processing times are fine. |
| Cryptocurrency | 1/4 | Casino Classic accepts three of the most popular cryptocurrencies in Canada. |
| Many fiat options, but not many for crypto |
|---|
| Casino Classic accepts a long list of fiat payment methods, but not many options for cryptocurrencies. Along with a high minimum withdrawal amount, the casino earns a 9.5/15 in this section. |
Casino Classic’s games selection
A casino’s game selection is an essential aspect of its appeal. My Casino Classic review found that players have close to 600 titles to choose from, as I look at the casino’s online slots, live casino, and game providers.
| Casino games warning |
|---|
| Players need to keep sight of the fact that casino games are a game of chance. While licensed games are tested by third parties for fairness, they are also weighted in favour of the casino. Most players, therefore, lose over time. It’s why we like to remind players that casino games are a form of entertainment, not a way to make money. |
Recommended slots you can play at Casino Classic
If you visit Casino Classic’s “Room” page, you will find a plethora of game categories packed with online slots. Classic Casino is not the largest library, but it does have some great titles. My favourites include Sweet Rush Bonanza, Madame Destiny Megaways, and Big Bass Bonanza. I recommend trying them all.
Quality live dealer tables at Casino Classic in Canada
If you’re more of a roulette or blackjack player, no problem: Casino Classic offers a live casino with more than 70 games. Players will find an additional selection of live games within the Pragmatic Live live game menu. Tables for baccarat and poker are available as well. Proper organization would be helpful.
Game shows you can play at Casino Classic
With no organization in the Casino Classic’s live casino, there is no game shows category available. Scrolling through the library, I found a couple of big hit game shows in Mega Wheel and Sweet Bonanza Candyland.
Popular game providers Casino Classic works with
Casino Classic works with only two game providers: Pragmatic Play and Microgaming. While these are industry behemoths, it explains why the library is on the small side. Thankfully, these studios produce some seriously great games.
My rating of Casino Classic’s games selection
A library that’s on the smaller side nonetheless offers some big hits.
| What I checked | Score | Why this score? |
|---|---|---|
| Games Variety | 4.5/7 | A small selection of hit games from two of the biggest providers in the industry. The “Rooms” page provides great game categories. |
| Live Casino Experience | 2/4 | Casino Classic has a fine selection of quality live games that lacks organization and offers minimal game shows. |
| Game Providers | 1/4 | Casino Classic has a fine selection of quality live games that lack organization and offers minimal game shows. |
| Small selection yields big hits |
|---|
| 2 of the industry’s biggest studios load Casino Classic’s small library with big hits for a score of 7.5/15 grade. |
User experience at Casino Classic
Here, I turn my Casino Classic review to the casino’s customer support, website navigation, and performance on mobile devices: the Casino Classic user experience.
Casino Classic’s customer support
I had a very frustrating time with Casino Classic’s so-called “live chat.” It isn’t always live. The first time I tried the live chat, I could only speak with an automated bot, which could not understand my very basic question. No matter how many times I tried or how I phrased the question, I went around in circles with the bot, which ended the chat multiple times without satisfying my query. That query was never satisfied.
Much later, for a different query, I was transferred to a live agent who was a bit slow but more helpful. They couldn’t satisfy my first query, even though they satisfied others.
The casino has an excellent FAQ page, though. The problem is that I could not find it once I registered and was in my account. I could only access it as a guest on the site.
Similarly, I could only find Casino Classic’s support email address when I was visiting as a guest. As soon as I signed into my account, the contact page only offered the “live” chat.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | 24 hours | |
| live chat | 24/7 availability on the casino’s website | 5-10 minutes |
User navigation at Casino Classic
I quite like Casino Classic’s simple layout and minimalist look, but the casino is missing things. In fact, the website becomes worse when you register as a player, and it isn’t particularly very good to begin with.
There were many frustrations I had with it, some of which I have mentioned above already (e.g., no access to licensing information or the responsible gambling page when signed in), but the overall navigation is a bit clunky. I’d like to see better organization of the live game library, too.
Casino Classic’s mobile experience
While the Classic Casino does not have an app like many of the best mobile casinos do, it is fully optimized for mobile use and provides a mobile gaming experience that matches its experience on desktops.
My rating of Casino Classic’s user experience
The casino’s customer support and website could use improvements, but the Casino Classic online mobile experience is good.
| What I checked | Score | Why this score? |
|---|---|---|
| Customer Support | 2.5/7 | The 24/7 live chat is not always live and is slow when it is. The FAQ page does a lot of work, though. The support email cannot be found once signed into your account. |
| User Navigation | 1/4 | The Casino Classic website has some redeemable qualities, like its minimalist look, but the website becomes worse when it should become better (once signed in), and it isn’t particularly good to begin with. |
| Mobile Experience | 3.5/4 | No app, but Casino Classic’s mobile experience matches its experience on a desktop. |
| Frustrating |
|---|
| The user experience on Casino Classic can be frustrating. A good mobile experience prevents its 7/15 grade from being worse. |
Popularity of Casino Classic
Here, I turn my Casino Classic review over to the public, checking Trustpilot, Reddit, and other online forums for an understanding of how the public views the casino.
| What I checked | Score | Why this score? |
|---|---|---|
| Player Reputation | 9/10 | As an established brand, Casino Classic is well-known brand, ingrained in the Canadian market. |
| Market Visibility | 9/10 | As an established brand, Casino Classic is a well-known brand, ingrained in the Canadian market. |
| Well-known and with a good rep |
|---|
| Casino Classic is an established brand with a great reputation amongst players in Canada; hence, it receives an 18/20 grade for popularity. |
Want classic?
Casino Classic has been around. It’s a classic casino. An established online casino in Canada, it has a good following and a strong player base.
While it doesn’t have the largest game library, Casino Classic does have a curated selection of games from two of the industry’s top providers, meaning a lot of high-quality games and hit titles.
Being part of the Casino Rewards Program is a big plus. The program is excellent for those who like to hop around to different online casinos in Canada, but it has plenty of benefits for those who don’t. I would still like to see the casino offer its own bonuses, though, and tournaments; I want to see tournaments.
Casino Classic is good for its acceptable payment methods, which are many, even if a few more cryptocurrencies would be appreciated.
I like Casino Classic’s minimalist look, but I do wish the website were more functional. That many basic resources seem to disappear once you are signed into your account (I couldn’t even find the casino’s Terms and Conditions once signed in!) is a fact that affects this review greatly.
I feel right to conclude my Casino Classic review with a 61.5/100 final grade.
Other casinos to play at if you like Casino Classic
Frequently Asked Questions
Nick Purdy is a content writer at CanadaCasino.ca. He has more than 2 years of experience in iGaming and 6 years as a content writer. Specializing in both the review process (over 100 casino reviews and counting) and responsible gambling guidelines, Nick has excelled at testing casinos and online slots. He has also proved to be a thorough fact-checker and is well-versed in anti-money laundering regulations, having recently completed 2 AML training courses. As a former philosophy graduate, Nick has taken a particular interest in player education and the responsibility casinos have for their players. As a guy who loves games, he enjoys learning new slot mechanisms when writing online slot reviews.