ICECasino
A cool casino that gets most things rightICE Casino nails both the big things (games, bonuses) and small touches (navigation, filters, support), creating a balanced casino that should appeal to most players. Read my ICE Casino review to learn more.
Interac
Live Chat
VIP Program
Blackjack
CanadaCasino says...
Most popular slots at IceCasino
Details
Casino Features
Language Support
Game Offerings
Game Types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
4theplayer 
ALL FOR ONE Studios 
Amusnet Interactive 
Barcrest 
Belatra Games 
Big Time Gaming 
Blueprint Gaming 
Endorphina 
Habanero 
Hacksaw Gaming 
iSoftBet 
NetEnt 
Nolimit City 
Play’n GO 
Red Tiger 
Relax 
Spinomenal 
Swintt 
Yggdrasil Payment
Payment options
EntroPay 
MasterCard 
MiFinity 
Neteller 
Skrill 
Trustly 
Deposit
Withdrawal
Customer Service
Live chat
What you’ll find in this ICE Casino review
I used a rigid rating procedure for this ICE Casino review, as outlined in our guide to how we rate casinos. I broke down the review into several sections:
- ICE Casino licensing, responsible gambling, and security
- Bonuses and offers at ICE Casino
- Payment methods at ICE Casino
- ICE Casino’s game selection
- User experience at ICE Casino
- Popularity of ICE Casino
ICE Casino licensing, responsible gambling, and security
ICE Casino uses a Curaçao gambling license (no. OGL/2024/822/0338), granted to its parent company, Whitebox B.V. It’s independently audited and checks all boxes regarding fairness and security.
| ⚠️ AGE RISK WARNING ⚠️ |
|---|
| 19+ only. Underage gambling is illegal under all Canadian provincial laws. Operators must verify the identity of all players and prohibit those found to be underage. |
ICE Casino’s licences
ICE Casino operates under a Curaçao licence and has done so since its launch in 2013.
Responsible gambling at ICE Casino
Initially, I had an issue finding the responsible gambling section, but got there with help from live chat. It’s located under “Profile > Edit Profile”, where I found a small “Responsible Gambling” link. I could set various limits or take a break.
| ⚠️ ADDICTION RISK – Play Responsibly ⚠️ |
|---|
| Gambling can be addictive and should be treated with respect. Bet within your limits, and if you notice signs of problem gambling, such as chasing losses, stop and seek help: Canada Safety CouncilEviveGamblers Anonymous |
What makes ICE Casino safe?
In addition to an SSL, ICE Casino protects players with a privacy policy while independently verifying games through eCOGRA.
My rating of ICE Casino’s licensing, responsible gambling & security
The responsible gambling tools could be easier to find, but the licence is clear, security is tight, and I could place several limits.
| What I checked | Score | Why this score? |
|---|---|---|
| Licences | 6 out of 7 | A clearly displayed Curaçao license. |
| Responsible Gambling | 5 out of 7 | Various tools, but hard to find. |
| Security | 5 out of 6 | SSL, privacy policy, and independent testing |
| Licensed and secure |
|---|
| The license is clear, the eCOGRA report is clickable, and there are responsible gambling tools. However, I had issues locating the latter. 16/20 |
Bonuses and offers at ICE Casino
Frustrating terms aside, the casino bonuses were one of the highlights of my ICE Casino review.
| ⚠️ BONUS RISK WARNING ⚠️ |
|---|
| Always check the wagering requirement and cash-out limits. In this case, a 40x wagering requirement and 5x cash-out limit means that for a $100 deposit, you must wager $4,000 and can’t withdraw over $500. |
ICE Casino welcome bonus
The main welcome bonus offers a 100% first deposit match up to $500, with 100 free spins. A second and third deposit bonus follows, offering a combined total of up to $1,500 and 270 free spins. However, there’s a 5x cash-out limit and 40x wagering requirement.
ICE Casino promotions and tournaments
I saw plenty of tournaments and reload offers during my ICE Casino review, as well as cashback offers and network promotions.
ICE Casino VIP/Loyalty program
The ICE Casino VIP program gives players points for wagering and completing simple challenges, and there are 99 levels spread across 10 statuses. Higher levels offer more bonuses and a better exchange rate (points into rewards), and all levels from 10 onwards come with a birthday bonus:
| VIP levels | VIP benefits: | Exchange rate: |
|---|---|---|
| 1-9 | None. | N/A |
| 10-19 | 10% reload bonus. 3% cashback. | 500:1 |
| 20-29 | 20% reload bonus. 3% cashback. | 450:1 |
| 30-39 | 30% reload bonus. 4% cashback. | 400:1 |
| 40-49 | 40% reload bonus. 4% cashback. | 350:1 |
| 50-59 | 50% reload bonus. 5% cashback. | 300:1 |
| 60-69 | 60% reload bonus. 5% cashback. | 250:1 |
| 70-79 | 70% reload bonus. 6% cashback. | 200:1 |
| 80-89 | 80% reload bonus. 6% cashback. | 150:1 |
| 90-99 | 90% reload bonus. 7% cashback. | 100:1 |
My rating of bonuses available at ICE Casino
The big welcome bonus definitely caught my eye, and the wagering requirement isn’t too bad, but the 5x cash-out limit puts a dampener on things. I loved the other promotions, though.
| What I checked | Score | Why this score? |
|---|---|---|
| Welcome Bonus | 5 out of 7 | Big bonus, but low cash-out and high wagering requirement. |
| Regular Offers | 4 out of 4 | Lots to choose from. |
| VIP/Loyalty Program | 4 out of 4 | Tiered, rewarding, and accessible. |
| Big bonuses; frustrating terms |
|---|
| There’s a lot to like here, but some of the terms were off-putting. For that, it gets a 13/15 from me. |
Payment methods at ICE Casino
Canadian-friendly payment methods got things off to a great start, and there’s a lot more to like from there.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Interac | $10 | No Limit | Instant | 1-2 Days |
| MasterCard | $10 | No Limit | Instant | 2-4 Days |
| Visa | $10 | N/A** | Instant | N/A |
| MiFinity | $10 | No Limit | Instant | 1-2 Days |
| Paysafecard | $10 | N/A | Instant | N/A |
| Jeton Bank | $10 | No Limit | Instant | 1-2 Days |
| AstroPay | $10 | N/A | Instant | N/A |
| ByBit | $10 | N/A | Instant | N/A |
| Binance Pay | $10 | No Limit | Instant | 1-2 Days |
| Bitcoin | $45 | No Limit | Instant | 1-2 Days |
| Ethereum | $14 | No Limit | Instant | 1-2 Days |
| Binance Coin | $10 | No Limit | Instant | 1-2 Days |
| Tether | $10 | No Limit | Instant | 1-2 Days |
| USD Coin | $10 | No Limit | Instant | 1-2 Days |
| Dogecoin | $10 | No Limit | Instant | 1-2 Days |
| Litecoin | $10 | No Limit | Instant | 1-2 Days |
| Tron | $10 | No Limit | Instant | 1-2 Days |
| Ton | $10 | No Limit | Instant | 1-2 Days |
- $1,000 limit for non-verified accounts
- Deposits only
- Withdrawals of $500+ may take up to 5 working days
| ⚠️ FINANCIAL RISK WARNING ⚠️ |
|---|
| Gambling involves real money and carries significant financial risk, as the casino always has an edge. It is not a way to make money, and you should only gamble with what you can afford to lose. |
Minimum deposit & withdrawal processing times
The $10 minimum deposit/withdrawal for Interac was a huge plus for me, and most payouts are fast. However, there are caveats. Withdrawals under $500 typically take less than a few hours, but bigger withdrawals take longer, and players must pass verification before withdrawing over $1,000. It’s a fast payout casino, but only with small withdrawals.
Cryptocurrency payment methods at ICE Casino
I could take my pick from several cryptocurrencies, including Bitcoin, Litecoin, Ethereum, and Dogecoin, and with no fees and fast withdrawals on small amounts, it’s a great option.
| ⚠️ CRYPTOCURRENCY RISK WARNING ⚠️ |
|---|
| Treat cryptocurrencies with caution, as they are highly volatile. Risk only what you can afford to lose, and don’t undertake a significant investment without financial advice. |
Step-by-step guide on how to withdraw from ICE Casino
- Click your avatar
- Choose “profile”
- Select “Withdraw”
- Choose your method and amount
- Confirm
Other important information to know when withdrawing
I found a concerning clause in the T&Cs that stated the casino can take 20% of a withdrawal if the player wagers less than 2x their deposit, so make sure you clear this amount first.
Documents and information you need to share with ICE Casino to open an account
ICE Casino requires proof of ID, payment, and address, along with a selfie. You can submit these through the “KYC Verification” section of your account.
My rating of ICE Casino’s payment methods
Canadian payment methods? Check. Cryptocurrencies? Check. Low minimums? Definitely check. It covers all bases, but large withdrawals take longer to process.
| What I checked | Score | Why this score? |
|---|---|---|
| Payment Options | 6 out of 7 | Many options. |
| Minimum Deposit & Payment Processing Times | 3 out of 4 | Low minimums and fast processing for small amounts. |
| Cryptocurrency | 3 out of 4 | Close to a dozen cryptocurrencies. |
| Accessible and varied |
|---|
| The low minimums and fast processing for small amounts were perfect for me, but if you’re withdrawing $10,000+ regularly, expect slower withdrawals. 12/15 |
ICE Casino’s game selection
I found casino games aplenty, with top providers and structured menus to simplify browsing.
| ⚠️ CASINO GAMES WARNING ⚠️ |
|---|
| Casino games are games of chance, and while they are tested for fairness, they are still weighted in the casino’s favour. Most players lose long-term, so gambling should never be seen as a way to make money. |
Exclusive games and branded tables
I found over a dozen branded games at ICE Casino, most developed by Spinomenal. Ice Mega Fruit is a fun take on classic slots, but the standout game for me was Wild Santa 2.
Recommended slots you can play at ICE Casino
ICE Casino has a handy category with over 300 of the most popular casino slots in Canada, and it’s here where I spent most of this ICE Casino review, exploring top slots like Book of Dead and Big Bass Bonanza.
Exquisite live dealer table available at ICE Casino
Pragmatic Play and Evolution Gaming, two live casino heavyweights, keep the site stocked with the freshest live titles, including variations of live blackjack and live baccarat.
Game shows you can play at ICE Casino
Pragmatic Play’s live game shows were the pick of the bunch for me, and I spent several hours drifting between Treasure Island and Money Time.
Popular game providers at ICE Casino
I’ve already mentioned a couple of top game providers, but there are many more, with the most notable being Relax Gaming, Red Tiger, and Big Time Gaming.
My rating of ICE Casino’s game selection
A seemingly never-ending list of slots, top-tier providers, a big live casino—what’s not to like?
| What I checked | Score | Why this score? |
|---|---|---|
| Games Variety | 6 out of 7 | Games in every niche, with neat categories and filters. |
| Live Casino Experience | 4 out of 4 | A Pragmatic Play/Evolution combo creates an excellent selection. |
| Game Providers | 4 out of 4 | Dozens of providers. |
| Great selection improved by filters |
|---|
| The many categories made it easy to find what I was looking for, while the expansive games room gave me plenty of options. 14/15 |
User experience at ICE Casino
ICE Casino’s support was flawless, matched only by the neat and navigable website.
ICE Casino’s customer support
I spent half an hour on live chat. I asked many questions and requested a lot of information. Not only did they respond quickly, but they were incredibly helpful and polite.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | 6 to 12 hours | |
| Live chat | 24/7 | Under 5 minutes |
| https://x.com/IceCasino_com | Under 6 hours | |
| https://www.facebook.com/icecasino.slots/ | Under 6 hours |
- Languages supported: 20 languages/dialects, including English and French.
- Response times: Super-fast website and live chat.
User navigation at ICE Casino
A bright, slick interface ensures simple browsing, while a range of filters/menus meant I always found what I needed.
ICE Casino’s mobile experience
I downloaded the ICE Casino mobile app from the website, and I’m pleased to report it was just as smooth as the mobile website.
My rating of ICE Casino’s user experience
My customer support experience is easily one of the best I’ve had, and the helpful agent made this ICE Casino review a lot easier. Navigation is smooth, and other casinos could learn a lot from the site’s use of menus and filters.
| What I checked | Score | Why this score? |
|---|---|---|
| Customer Support | 6 out of 7 | Great live chat, but no phone support. |
| User Navigation | 4 out of 4 | Smooth design enhanced by various menus. |
| Mobile Experience | 4 out of 4 | A responsive mobile website and app. |
| Exceptional support and navigation |
|---|
| If they included phone support, ICE Casino would get full marks. Without it, it’s still a strong 14/15 thanks to its impeccable support and navigation. |
Popularity of ICE Casino
A 4.2/5 Trustpilot score and scores of 8 or 9 out of 10 on gambling sites support my own experiences.
| What I checked | Score | Why this score? |
|---|---|---|
| Player Reputation | 9 out of 10 | Good reviews and fast complaint response times. |
| Market Visibility | 8 out of 10 | An established brand with a strong presence. |
| A deserved reputation |
|---|
| Most opinions reflect my own ICE Casino review—players love it, and it has gained a large following since its 2013 launch. |
A casino that gets most things right
Great games, big bonuses, generous loyalty rewards, and excellent support—ICE Casino gets most things right. There are some minor niggling issues, including the maximum cash-out, but it’s hard to pick fault, and that’s always a good sign.
Other casinos to play at if you like ICE Casino
For online casino reviews of similar sites, see Fairspin, which offers fast and helpful support, and Bet99, which has a similar reputation.
Frequently Asked Questions
Author
Marcelo is an Editorial Specialist specializing in the iGaming sector, with over five years of experience managing and optimizing more than 20 casino and sportsbook websites across global markets. He has worked with leading operators, where he focused on transparent, data-driven content strategies that promote responsible gambling. His expertise spans Web Optimization management, product coordination, and operational efficiency, ensuring consistent performance and compliance.