Winbay

Winbay Review

Our Winbay casino review breaks down all the important details. Here’s what’s included.

1. Winbay safety and licences
2. Bonus offers
3. Opening a new account
4. Payment methods
5. Cryptocurrencies
6. Game selection
7. How withdrawing works
8. Customer support
9. Overall play experience in Winbay
10. Responsible Gambling

Winbay licensing, safety and trustworthiness

Our casino reviews always start with licensing. Here’s how Winbay performed.

Winbay Licences

• State of Anjouan

What makes Winbay safe

• 256-bit SSL encryption
• 24/7 live chat is available
• All games have an RNG
• Terms and policies are easy to understand

Welcome offers and Promos – Grab your Bonus at Winbay

Fancy a bonus? Here’s what Winbay has on offer.

Winbay New Player Bonus

Canadian players can claim the 100% welcome bonus up to $750 with 200 free spins and 1 bonus crab! This is available after making the first deposit.

• The minimum deposit amount is $30.
• The free spins are given in sets of 20 per day for 10 days.
• The first 20 are available with the first deposit, and the remaining sets become available on the remaining nine days, for 24 hours each time.
• The welcome bonus can only be claimed before any bets are made with the initial deposit.
• Deposits made with Neteller or Skrill don’t qualify for this bonus.
• There’s a 35x wagering requirement on the initial deposit amount and the bonus amount. The wagering requirement on winning from free spins is 40x.
• Wagering requirements must be met within 10 days of activating the bonus.
  

Winbay Cashback Bonus

For cashback, Winbay has two bonuses.

1. Live Cashback

From Monday to Sunday, you can claim 25% cashback up to $300 on live casino games! The minimum eligible cashback to be credited is $10, and the maximum is $300.

2. Weekly Cashback

At the top three VIP levels, players can claim Weekly Cashback! Players can get up to 15% cashback, up to $4,500 according to their VIP level. The minimum amount to be credited is $10.

Winbay Promotions and Tournaments

Winbay holds regular tournaments, both in-house and hosted by popular providers. Here’s what’s going right now:

• Spin Fest 1 Million | Active until August 31st, 2025. Complete daily tasks and qualifying deposits to unlock free spins, bonuses, cash, and tickets for weekly draws
• Live Trivia Game | Available twice a week. Answer all the questions correctly for the chance to win part of the $4,500 prize pool
• Slot of the Week | Play the designated game of the week to rank on the leaderboard and win a cut of the prize pool
• Monthly Race | Play the tournament games and increase your ranking to win a share of the prize pool
• Live Casino Weekly Tournament | Rank on the leaderboard to win your prize
• CashCrab Monthly Race | Collect points playing any CashCrab games for the chance to win a cash prize
• Pragmatic Play Drops & Wins | Active until November 19th 2025

Winbay also holds weekly challenges with different games. This allows you to win additional coins that you can spend in the shop.

Winbay VIP Program

Winbay’s got a five-tier VIP program. Each level comes with different benefits. Weekly cashback, VIP managers, personalized offers, and higher withdrawal limits are a few things to look forward to.

Register your new account with Winbay

Follow these steps to create your account at Winbay.

1. Click ‘Register’.
2. Choose your welcome bonus.
3. Enter your email and password.
4. Enter any personal information that’s required.
5. Review your details and confirm.

Documents and information to share with Winbay

As part of the registration process, your account needs to be verified. These are the documents you might need to share with Winbay:

• Proof of ID: a valid identity document
• Proof of residence: must have been issued within the last 3-6 months
• Proof of ownership of payment methods
• Transaction history: bank, e-wallet, or credit card statements covering activity from the last 1–3 months

Winbay Payment methods

For payment methods, Winbay offers a selection of bank cards, e-wallets, and even vouchers. Almost half of these options are also available for withdrawals, with the inclusion of bank transfers.

Cryptocurrencies at Winbay

If you prefer to play with cryptocurrencies, the selection at Winbay might disappoint you. Winbay currently accepts three cryptocurrencies: Bitcoin, Litecoin, and Dogecoin. They’re all popular coins, but other online casinos have a wider cryptocurrency offering.

Games at Winbay

Winba’s game library has 4,000+ games! You can browse using the filters at the top to look for popular games, new additions, and popular slot types. Winbay offers a variety of slots, instant win games, table games, and even a live casino section.

Exclusive Games

There are 58 games under the exclusive games filter. These are all vibrant and colourful slots, with games like:

• Zeus Winpot
• Kraken Bay
• Spinanga

Slots at Winbay

Winbay’s slot collection covers various mechanics, themes, and providers, meaning there’s something that fits the bill for any player. Here are some we recommend:

• Pirots
• Book of Dead
• Tropicool 4

Live dealer games at Winbay

Winbay has a great selection of live casino games, with options for blackjack, roulette, baccarat, poker, Sic Bo, and other card games. There are only four live poker tables at Winbay, but the table games section has plenty of RNG poker games.

Game Shows in Winbay

The game shows tab shows 12 games, although some of these are live roulette tables. The game shows list includes games like Crash Live and Super Wheel. Unfortunately, popular titles like Monopoly Live and Boom City are missing from the lineup.

Game Providers Winbay works with

Winbay works with 63 game providers, including some beloved providers like ELK Studios, BetSoft, Play n’ Go, Spinomenal, and Red Tiger.

Time to withdraw your winnings from Winbay

Winbay’s withdrawal process takes just a few minutes, so you don’t need to worry about the steps involved.

How to withdraw from Winbay

1. Go to the cashier.
2. Select the withdrawal tab.
3. Choose your withdrawal method.
4. Enter how much you want to withdraw.
5. Enter your payment details and confirm.

Other important information to know

• All deposits need to be wagered 1x before requesting a withdrawal.
• Bank transfers can take an additional 3-5 days for the funds to appear in your account after the request has been processed.
• All withdrawals are processed according to the monthly withdrawal limit, which varies according to your VIP level. Level 1 players have a monthly limit of $10,500 while Level 5 players have a limit of $30,000 per month.
• You can have a maximum of three pending withdrawals.
• Withdrawal requests are processed within three days, Monday to Friday.

Winbay’s Customer Support

Winbay’s support team is available 24/7. The best way to contact the team is via live chat. Initially, you’ll speak with a chatbot that provides scripted answers according to the questions you choose, but you can ask to speak with an agent. You can also reach out via email support.

Winbay’s Help Centre has an organized FAQ section, with questions and answers on withdrawals, deposits, technical issues, bonuses, the casino, your account, and general topics.

Languages offered: English, German, Finnish, Hungarian, Norwegian, Polish, Portuguese, Spanish, Italian, Czech, Greek, French

The overall play experience in Winbay

Winbay has a cool ocean adventure theme, with giant octopus and bubble motifs scattered throughout the casino. The main character is an old-school adventurer on a wooden ship, hunting for treasure. 

Besides its playful and inviting visuals, Winbay has a user-intuitive interface thanks to its well-structured UX. The sidebar menu links to all the major pages, but every single page is listed in the footer, too. The game lobby has multiple filters and a search bar.

Winbay mobile experience

There isn’t a casino app, but Winbay offers a standard mobile experience. The site is responsive to smaller screens and features touchscreen capabilities to make navigation smooth.

Responsible Gambling in Winbay

Winbay’s dedicated responsible gambling page lists tips for safe gameplay and questions to help recognize when your gaming could be an issue. It offers self-exclusion as an RG tool, which blocks your access to your account. Winbay also lists some professional organizations that provide support.

This one’s more than the catch of the day 

Winbay’s vibrant and playful ocean theme pulls you in, but you’ll stay for the 4,000+ games, promos, and tournaments. Plus, it’s got a decent welcome bonus to give you that warm welcome.

The game library has a nice variety, with slots and live games both covered in abundance, although we’d love to see a few more game shows included. As for payment methods, the fiat options are great for any player. For those who prefer cryptocurrency, it’s disappointing, so we hope Winbay will add more cryptocurrencies soon.

Customer support is great when you use the live chat, and the FAQs are solid, but we’d prefer to see more responsible gambling tools made available. Self-exclusion is necessary, but limit-setting tools are essential for daily gaming management.

It’s a little rough around the edges, but Winbay’s sparkling bright at the centre.

Other casinos to play at if you like Winbay

• Boomerang-Bet
• Wazamba
• RobyCasino

Author

Kayleigh

Casino Content Manager

Kayleigh is a content manager focusing on the Canadian casino market. Before shifting to this role, she worked on content for the broader North American market. With over a decade of experience in content creation and management, Kayleigh is dedicated to delivering practical and insightful information to her audience.