Casimba

Casimba Review

I decided to join the safari to discover what Casimba was all about. Here’s what’s in my Casimba casino review:

1. Casimba licensing, responsible gambling, and security
2. Bonuses and offers in Casimba
3. Payment methods at Casimba
4. Casimba’s game selection
5. User Experience at Casimba
6. Popularity of Casimba

Casimba licensing, responsible gambling, and security

All in all, Casimba performs strongly when it comes to licensing and security, which is a good start in my book.

Casimba’s Licences

• Malta Gaming Authority

Responsible Gambling in Casimba

The RG page explains the importance of safe gaming practices and gives tips to recognize problems. Casimba also lists Gambling Therapy, GamBlock, and GamCare as professional resources.

There are RG five tools: deposit limits, session limits, reality checks, time-outs, and self-exclusion. Deposit limits can be set on a daily, weekly, or monthly basis to control your spending. Session limits will automatically log you out once you’ve reached your session duration limit. Reality checks will help you keep track of how long you’ve been playing and provide an overview of your net winnings.

Time-outs let you take a break from the casino, for a minimum of 24 hours up to six weeks. You can also use self-exclusion, which offers a more permanent break. The amount of time you are self-excluded is determined by you. You can also permanently close your account.

What makes Casimba safe

• 256-bit SSL encryption
• Works with reputable game providers
• Terms are clearly detailed

Our rating of Casimba’s Licensing, responsible gambling & Security

Bonuses and Offers at Casimba

Casimba’s got a welcome bonus, followed by several giveaways. They’re good promotions, but I was hoping for more variety.

Casimba Welcome Bonus

You can claim the welcome bonus across your first three deposits. The bonus is a match deposit bonus up to $6,500 and 125 free spins. The wagering requirement is 35x, and the minimum deposit is $20.

• First Deposit bonus: 200% bonus up to $5,000 + 50 free spins on Book of Dead 
• Second Deposit Bonus: 25% bonus up to $1,000 + 50 free spins on 108 Heroes 
• Third Deposit Bonus: 50% bonus up to $500 + 25 free spins on Deco Diamonds

Unused bonus funds will expire after 30 days, and free spins will expire after 10 days. Deposits made by Skrill and Neteller aren’t eligible for this offer.

Casimba Free Spins and no deposit bonuses

Free spins and no deposit bonuses can be awarded to players in the form of time-sensitive promotions. The wagering requirement will be 35x unless otherwise indicated.

Casimba Promotions and Tournaments

Casimba runs several regular giveaways.

Spin and Roar

This is a daily wheel spin for the chance to unlock rewards like bonuses and free spins. No deposit is required to spin the wheel, but a deposit might be required to use the bonus. Unless otherwise stated, wagering requirements will be 35x.

Mega Cash Giveaway

Through playing games at the casino, you can earn giveaway tickets to enter Casimba’s $30,000 cash giveaway. 1 Mega Ticket is the equivalent of 500 points, where 1 point is equal to $1,000 wagered. This promotion runs throughout the year. Only one winner is selected. 

Major Prize Giveaway

You can enter the Major Prize Giveaway for prizes worth $15,000. This promotion lasts three months and takes place three times a year. To enter, you’ll need a Major ticket, worth 250 points. Every $800 you wager counts as 1 point. The available prizes are:

• a selection of Apple products
• Gadgets
• home improvement goods
• a 7-day safari to South Africa, including flights, accommodation, and extras
  

Mini Cash Giveaway

The Mini Cash Giveaway awards $500 every week to ten players. For every $40 wagered, you’ll earn 1 point. With 100 points, you’ll get your Mini ticket and be entered into the draw.

Casimba Loyalty program

With Casimba’s loyalty program, you can earn loyalty points that can be redeemed for bonus credits you can use to play games. With every $10 wagered, you’ll earn loyalty points. Every 1,000 points will award you a $5 bonus, which is subject to 35x wagering. With your first deposit, you’ll get 500 free loyalty points, and you can start redeeming your points when you reach 1,000.

Our rating of Bonuses available at Casimba

Payment methods in Casimba

Casimba accepts several payment options which are widely used in Canada, including:

• Interac
• VISA
• Mastercard
• Paysafecard
• Neosurf
• Bank Transfer

Interac, VISA, and Mastercard are available for both deposits and withdrawals, while bank transfers are only available for withdrawals. Casimba doesn’t currently accept any cryptocurrencies.

Minimum Deposit & Withdrawal Processing Times

The minimum deposit and withdrawal amount at Casimba is $20. Card withdrawals take 2-3 days to be processed, while e-wallets take 12-24 hours. Bank transfers take 7-10 days.

How to withdraw from Casimba

1. Go to your account page.
2. Go to the cashier and choose “withdraw”.
3. Choose your preferred withdrawal method.
4. Enter the amount you’d like to withdraw.
5. Review the details and confirm.

Other important information to know when withdrawing

• Verification must be completed before requesting a withdrawal.
• Processing your first withdrawal can take 24-48 hours longer due to verification.
• Regular deposits and withdrawals don’t have a wagering requirement.
• The maximum weekly withdrawal amount is $5,000.

Documents and information to share with Casimba

• Proof of ID: copy of your photo ID or passport
• Proof of address: copy of a utility bill

Our rating of Casimba’s Payment Methods

Casimba’s Games Selection

Casimba has almost 6,000 games available! In the game library, you’ll see slots, scratch cards, table games, live games, and jackpots.

Exclusive Games

Casimba has Casimba Branded Megaways, produced by Iron Dog.

Recommended slots at Casimba

There are 5,629 slots at Casimba! The slot selection includes Megaways, Hold and Win games, and covers a great choice of themes. Fishing, Vegas, animals, Ancient Greece, and Irish are just some of the themes you can enjoy. If you need some slots to get you started, here’s what I’d try:

• Money Cart 2
• Bigger Bass Splash
• Stormforged

Live dealer tables available in Casimba

There are 113 live games at Casimba, including a series of live dealer tables. Look out for roulette, blackjack, poker, baccarat, and other card games like Sic Bo.

Game Shows you can play in Casimba

Casimba has a handful of game shows available, including Pragmatic Play’s Game Shows Lobby. These are some other popular game shows you can try:

• Money Time
• Treasure Island
• Majestic Wheelshow

Popular Game Providers at Casimba

Casimba works with 92 game providers, which I love to see. The more names, the more variety, and Casimba has a mix of niche and big names. I was happy to find BGaming, Hacksaw Gaming, Microgaming, and Wazdan are all on the list.

Our rating of Casimba’s Games Selection

User Experience at Casimba

In the next section, I’ll cover my experience using Casimba’s online casino, including using customer support.

Casimba’s Customer Support

You can contact Casimba’s customer support via email or live chat. The live chat service is instant, and I had positive experiences with the agents. They provided clear details and instructions, and they were friendly. Email support is good, but it takes a little longer, so if you have an urgent issue, go to the live chat.

Casimba has an FAQs page with 11 questions and answers, covering withdrawals, bonuses, VIPs, and verification. There’s also a promotional terms page. Live chat support is available in French.

User Navigation at Casimba

Getting around Casimba was easy, thanks to its clear UX. The online casino is well laid out, so I always found what I needed. A few more slot-type filters for different themes would be beneficial, with many games available. As for the look and feel of Casimba, the online casino has a safari theme, so you’ll come across elephants, giraffes, and lions.

Casimba’s Mobile Experience

Casimba doesn’t have a mobile app, but the online casino is optimized for mobile devices. Use your mobile browser to play on the go.

Our rating of Casimba’s User Experience

Popularity of Casimba

Casimba doesn’t have many online reviews on TrustPilot, but the majority of the feedback is negative one-star reviews. The player feedback includes issues with withdrawals, accounts randomly being locked, and issues with verification.

Casimba | Stay focused on safari

Casimba provides a decent online gaming experience for Canadians. The star of the show is the game library. Almost 6,000 games is hard to compete with.

The bonuses were a mixed bag. The welcome bonus is good, with a high-value bonus and free spins, but having a regular cashback or free spins bonus, rather than three different giveaways, would shake things up.

Customer support and RG were great, giving player well-being the priority it needs. However, given the negative TrustPilot reviews, I advise caution when joining this casino.

Other casinos to play at if you like Casimba:

• JustCasino
• JET Casino
• Bluffbet

Author

Sophie Pace Casino Analyst

Sophie is a content writer specialising in online casino and game reviews. She focuses on evaluating gameplay features, bonuses, and overall player experience to help readers make informed choices.