ZenBetting Casino might have been around for a few years but it is still new to Canucks and is yet to gain popularity in this market.
The terms and conditions of the bonuses leave a little to be desired. The wagering requirements at x50 are considered above the industry standard and might discourage some players.
The platform is attractive and easy to navigate. The massive games collection is easy to sort through and you can play on your mobile as well.
Customer support is available 24/7 through a live chat function. An email address is also available. The team is professional, friendly and ready to help.
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ZenBetting Review
ZenBetting Casino has been welcoming Canadian bettors to its games lobby since 2017. Its bonuses and games join forces on a well-laid-out platform. Read on for our thoughts on ZenBetting Casino.
ZenBetting Casino Licensing, Safety and Trustworthiness
One of the essential factors to consider is whether or not a casino is licensed. Unlicensed casinos work to their own rules, and you can’t be sure that your money is safe. Luckily, ZenBetting holds a licence issued in Curacao and operates within the structured framework of regulations that apply.
ZenBetting Casino prioritizes its customers’ data and uses several measures to keep it safe. These include SSL technology that encrypts your personal and transactional information. ZenBetting’s privacy policy outlines what customer data it collects and how it’s used.
The casino uses a random number generator to determine the outcome of games. This is a standard method employed by online casinos to maintain the games’ fairness.
The terms and conditions and Privacy Policy contain most of the relevant legal information regarding safety. The footer menu also has a tab for Game Rules to learn how to play table games.
All the key information is available
ZenBetting Casino makes all the necessary information available, but some details are more obvious than others. We had to look carefully to find anything relating to the fairness of games but eventually found this in the terms and conditions Complaints section.
The fact that ZenBetting is clear about its safety and security measures gives us confidence that it’s determined to safeguard its customers’ data. It could perhaps flesh out the details more, but most bettors are happy with the basics.
Our verdict
Because of its safety measures but lack of detail, we give ZenBetting three and a half stars.
How I tested Zenbetting Casino
When we review a casino, we analyze it as an integrated platform and look at each component. We consider the following:
- Website functionality
- Information available
- Games selection
- Registration process
- Deposits and withdrawals
- Bonuses and promotions
Bonus and offers analysis
ZenBetting displays its welcome offer in a hard-to-miss banner. You can click on this for details or Bonus from the drop-down menu.
How easy it is to open a new account
Registration is simple and follows a standard process of completing a series of pop-up forms with your details.
Things you need to know about their deposit methods
ZenBetting has plenty of deposit methods covering a range of preferences. In addition to the global favourites of cards and e-wallets, you can also find cryptocurrencies and bank transfers.
What their game selection looks like
There are thousands of titles in the games library. Although the range is predominantly slots-based, substantial options attract lovers of more traditional table and live dealer games.
The play experience
To find your favourite games, pop the name into the search bar, and ZenBetting does the hard work for you. Alternatively, filter your search to find titles from selected categories or providers. ZenBetting also gives you the chance to play free games while you figure out the rules.
How withdrawing works
The casino’s default currency is EUR, and all your transactions appear in EUR even if you select CAD when registering. You can withdraw up to €2,000 per day, but not more than €10,000 a month. Click on withdrawal under your account to find the withdrawal methods available to you.
What do you do if you run into issues
Customer support is available 24/7. You can contact the team through live chat or send them an email.
Welcome Offers and Promos – Grab a Bonus at ZenBetting Casino
The welcome offer is linked to your first four deposits. Each one rewards you with bonus funds matching a percentage of your deposit, while you also receive 100 free spins with your first two deposits.Â
The welcome offer wagering conditions are pretty tough. Minimum deposit amounts apply, and each bonus has a 50x wagering requirement to which only selected providers and games contribute. Each deposit bonus has individual terms and conditions, and you must be aware of these before claiming the bonus.
Once you’ve satisfied the terms of the welcome bonuses, you can boost your play with other promotions. Like the welcome offer, wagering conditions apply. You may also need to enter a code to grab a bonus when you fund your account. You can usually find this code in the bonus details.Â
Promotions and tournaments
Zenbetting Casino has a stock of daily reload bonuses for existing players. You receive a percentage of your deposit in bonus funds, as well as a batch of free spins. Each bonus is for a selected provider, and only its games count towards your wagering requirement.Â
At any stage, ZenBetting may run additional promotions. These will be in the bonus section of its platform or emailed to you.
VIP program
There’s very little information on the website about ZenBetting’s VIP program. The terms and conditions mention it on occasion, but there’s no dedicated section on the platform detailing the ins and outs.
When you register, you gain access to the loyalty store, but we still couldn’t find anything indicating if membership is automatic or invite-only.
Lots of bonuses for players but strict conditions
There are plenty of bonuses to take advantage of at ZenBetting. Once you’ve played through your four-part welcome offer, you can grab a reload bonus and free spins on most days.
We found the wagering requirements to be on the high side. However, they measure up well against the size of the rewards. You may find the bonuses restricting because they are valid only for certain providers, so we suggest that you plan your casino time around those days with bonuses that suit you.
Our verdict
Because of the variety of promos but the heavy wagering requirements, ZenBetting gets three and a half stars.
Register a New Account With ZenBetting Casino
ZenBetting aims to get your account up and running as fast as possible. Click on the Register button to access the basic sign-up form. Submitting this activates your account. However, ZenBetting only finalizes your registration when you complete the following pop-up form.
It also prompts you to save settings that allow it to send you details of new promotions via email, SMS or Telegram. Once you confirm this, you need never miss out on a promotion.
Registration at Zenbetting is uncomplicated
There’s nothing tricky about signing up at ZenBetting Casino. The process is quick and straightforward and designed to get you playing through your first bonus in no time at all.
Be careful when selecting your currency. Once you complete the registration, this is fixed, and you can’t change it.
Our verdict
The ease of registering an account is worth four and a half stars.
ZenBetting Casino Payment Methods
Take a look at this table for payment methods at ZenBetting Casino.
| Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|
| Visa | Credit/Debit card | Instant | 3 – 5 days |
| Mastercard | Credit/Debit card | Instant | N/A |
| Maestro | Debit card | Instant | N/A |
| Neteller | E-wallet | Instant | 24 hours |
| Skrill | E-wallet | Instant | 24 hours |
| Sofort | Online Payment | Instant | N/A |
| Perfect Money | E-wallet | Instant | 24 hours |
| Bank Transfer | Bank transfer | Instant | 3 – 5 days |
| Interac | E-transfer | Instant | Instant |
| BitCoin | Cryptocurrency | Instant | 3 – 5 days |
| Litecoin | Cryptocurrency | Instant | 3 – 5 days |
Sufficient payment methods
The payment methods at ZenBetting are sufficient to cater to most players. There’s a decent mix of cards and e-wallets, and bettors more in tune with trends can use several cryptocurrencies. However, we’d prefer to have all payments reflected in our currency of choice.
Our verdict
The EUR default currency means that we rate ZenBetting three and a half stars.
Games You Can Play at ZenBetting Casino
With almost 3,500 titles, what games can you expect at ZenBetting?
Exclusive games and branded tables
We didn’t come across any exclusive games at ZenBetting, but it does have a handful of branded games that you may recognize. These include ZZ Top Roadside Riches and Rambo.Â
Slots selection
The slots library features over 3,000 titles from some of the best game providers. The range includes classic fruit slots, Megaways slots and everything in between.
Table games
ZenBetting caters to players who enjoy traditional casino games. Baccarat, roulette and Keno also feature in the games lobby, along with some variations of the classic games.
Live casino
You can get in on the live dealer action with more than 70 tables to choose from. The live casino lobby includes popular choices like baccarat, poker, craps and roulette.
Game shows
Game shows are an increasingly popular category, and ZenBetting hasn’t scrimped on options here. You can enjoy some rousing entertainment from game shows like Monopoly Live, Crazy Time and Deal or No Deal.
Game providers
ZenBetting features games from over 30 top-quality providers. However, some of the best-known guys like NetEnt are missing.Â
Slots providers
Casino regulars will be pleased to see top providers like Wazdan, Yggdrasil and Pragmatic Play adding their talents to the slots lineup. It’s also exciting to see games from some lesser-known providers like Platipus and Apollo Games.
Live casino providers
Evolution Gaming is the biggest contributor to the live casino. Smaller providers like Lucky Streak and Livegames also add their voices to the library.
Lottery providers
A search of the games lobby didn’t turn up any lottery games.
Something for everyone in the games lobby
ZenBetting has a healthy selection of games, and you’ll find plenty to keep you wagering. It covers all the main categories, and the convenient search feature allows you to narrow down your options.
It’s a shame that NetEnt games aren’t available, but that’s a country restriction and out of ZenBetting’s control.
Time to Collect Your Winnings? Here’s What You Need to Know
When you’re ready to cash out your winnings, select the Withdraw option. Click on your preferred method and complete the request form.
ZenBetting doesn’t specify a minimum withdrawal amount, but it limits you to €2,000 per day and a maximum of €10,000 a month.
For a successful withdrawal, you must first meet the wagering requirements of any open bonuses. The casino also prefers that you use the same method for withdrawals as for deposits. Changing your method may result in a fee.
Fees may also apply when your wagering is less than three times your total deposit amount and if you deposited by card.
Easy process but too many fees
While the withdrawal process is fairly straightforward, it seems that ZenBetting finds lots of reasons to levy fees.
To avoid these charges, ensure that you’re up to date with the terms and conditions.
Customer Support
These are the customer support options at ZenBetting Casino.
| Contact: | Average Answer Time | |
|---|---|---|
| Through the website | 24 hours | |
Live Chat | Available 24/7 | 2 – 3 min |
ZenBetting has a limited FAQ section covering topics like registration, deposits and withdrawals. You should direct more complicated queries to the 24/7 live chat team or make contact via the site’s messaging form.
You can set the website to several languages, including French, Italian, Spanish and Norwegian.
Limited customer support options
The limited customer support options aren’t ideal if you prefer chatting with a live person rather than conversing virtually. However, the support agents on live chat are knowledgeable, friendly and happy to help.
We prefer to see a bulkier FAQ section, and a telephone number is always useful.
Our verdict
This section gets three stars for its limited options.
Responsible Gambling
The responsible gaming section clearly outlines how ZenBetting can help if your gambling is becoming a problem. It allows you to restrict your access through deposit or session limits on your account. If you need stricter control, you can self-exclude for a defined period.
ZenBetting provides contact details for several support groups that offer advice or counselling.
Sufficient responsible gambling options
ZenBetting seems to have responsible gambling under control. It has a clear RG policy that is succinct while still providing sufficient information to assist you.
As an extra measure, ZenBetting provides guidance about setting filters on your computer or device. These can prevent underage children from accessing the casino.
Our verdict
We give ZenBetting a four-star rating for its clearly defined RG policy.
Awards and Recognitions
ZenBetting Casino doesn’t have any awards or recognitions listed.
Conclusion
Whatever your game preference, there’s something to enjoy at ZenBetting Casino. You can kickstart your experience with a fantastic welcome offer and keep the reels spinning with other regular promos. However, wagering requirements are on the high side of average.
The casino has some sneaky withdrawal fees hidden in its terms and conditions and could do with extra customer support options. But if you’re interested in the diversity of games and a way to spend your free time, you won’t go wrong at ZenBetting. That’s why we give it an overall four-star rating.
Frequently Asked Questions
