How I tested VIPCasino.ca
There is always a process we follow when evaluating a new casino and below we have broken down all the things we look at in our analysis:
- Casino license – A license is of the outmost importance. It ensures safety and transperancy, giving you the peace of mind necessary for a well-rounded experience.
- Bonus and promotions – A good casino bonus can go a long way in improving the overall experience. But generosity is not everything. A good bonus must have fair terms and conditions.
- Registration – Registration should collect all the necessary details without overdoing it or taking a considerable amount of time.
- Deposit methods – The best casinos are known to support at plethora of payment solution that include main stream options like Visa and Mastercard, but also e-wallets, electronic transfers, wire transfer, prepaid cards, local options and in some cases even cryptocurrencies.
- Games selection – We expect an online casino to feature all kinds of casino games, be it online slots, virtual table games, jackpot games, live casino games, game shows, lottery and bingo.
- The play experience – Any platform should make navigation a breeze whether you are playing from your desktop computer, your tables or smartphone.
- Withdrawals – When it’s time to cash out, the casino should provide a wide variety of payment solutions, while the entire process should be quick and professional.
- Customer care – Since most casinos operate world wide, customer support should be available 24/7, with multiple channels of communication at the players’ disposal.
VIPCasino licensing, safety and trushwortiness
VIPCasino holds a license from the Kahnawake Gaming Commission. It is the only Canadian regulating body that provides a license to offshore online casinos.
The commission regulates casinos for the Mohawk Territory of Kahnawake in the province of Quebec.
VIPCasino – complete list of licenses
This casino holds only one license, from the Kahnawake Gaming Commission. This makes this casino legit and perfectly safe to join from Canada.
What makes VIPCasino safe
- Safety of funds – Player funds are never mixed with the companies own funds. Instead, they are stored in segregated accounts for safekeeping.
- Security of personal information – VIPCasino makes use of the latest SSL encryption technology to protect your most sensitive data and payment information.
- Fairness of games – All the games are provided by a licensed game developer. Furthermore, the games are powered by a RNG computer to ensure their fairness. Third-party auditors are also brought in to verify the randomness and reliability of the software.
One of the few casinos actually licensed in Canada
We are glad to find another online casino with a valid license from Canada. The Kahnawake Gaming Commission is one of the oldest regulating bodies in the world.
Apart from the license from Canada, the casino has everything else in place to provide a safe and fair experience.
Welcome offers and promos – Grab a bonus at VIPCasino!
VIPCasino runs several promotions for its players, regardless if they are new to the casino, or regular customers with weekly visitis.
But let’s take a look at what Canucks can enjoy!
New player bonus: claim up to C$1,000 in bonuses!
As a new player with VIPCasino, once you register for an account you become eligible to claim up to C$1,000 in bonuses spread over your first 3 deposits with the casino.
But this is far from a typical deposit and the casino has a few surprises for you:
- 100% deposit match up to C$250 on first deposit + C$20 sports bet bonus
- C$10 bonus the next day
- Up to 45 free spins during the first 7 days with the casino, on their Daily Free Game promotion
- 50% deposit match capped at C$250 on your second deposit
- 25% deposit match capped at C$500 on your third deposit
To claim each one of the three deposit bonuses you need to deposit a minimum of C$10 each time. The three deposit bonuses come with wagering terms of x10 the deposit and bonus, while the C$10 next day bonuses comes with wagering requirements of x5 the bonus.
The free spins are allocated in small batches over the span of 7 days. Additional terms and conditions apply.
VIPCasino Free Spins Offers
As a regular player at VIPCasino, you can enjoy a free spins offer every Friday. Wager a minimum of C$1 from Friday to Thursday and earn 5 free spins each time, up to possibly 35 free spins on the Daily Free Game.
The latter is selected by the casino, so don’t forget to check out which game has been selected to do the honours each time you sign in.
Winning from the free spins come with playthrough requirements of x20.
VIPCasino Cashback bonus
Every Wednesday and Thursday the casino runs a cashback offer that gives you back 20% up to C$100 of your losses back.
You can play any game you like, since the casino does not impose any restrictions.
But on every Wednesday, another cashback offer can give you 100% up to C$10 of your losses when playing your favourite slot.
Promotions and tournaments
Apart from the above mentioned promotions, the casino runs another deposit match bonus for the weekend and several limited-time-only promotions.
We advise checking the promotions page regularly so as not to miss out on anything!
VIPCasino loyalty program
When it comes to rewards, there isn’t a loyalty scheme per se.
Instead the casino provides regular promotions to its players, with very favourable terms and conditions.
The lowest wagering requirements we’ve ever met!
We love the promotions at VIPCasino! Not only are they generous and truly rewarding, but the wagering requirements are the lowest we’ve ever seen.
This is certainly a casino that enjoys giving and it does not need a VIP program to make every player feel truly appreciated!
We believe that VIPCasino deserves a resounding 4.5 There are plenty of rewards to be had and the terms and conditions are amongst the fairest we’ve ever come across!
Register for a new account with VIPCasino
The registration process at VIPCasino consist of 2 easy steps:
- Step 1 – During the initial process you need to provide a valid email address. You are required to retype it a second time to ensure its correctness. This is also the part where you choose your password.
- Step 2 – The last part collects your other personal information: name, surname, date of birth, phone numbers, residential address and user name.
To verify your email and activate your account, an email will be send to your inbox with a link that will redirect you back to the casino for your first sign in. This will activate your account and you can start playing right away.
Smooth and quick registration process
It is a pleasure to register with this casino! There are no tedious steps, instead 2 well thought sections that can be completed in less than 5 minutes.
The email and account verification should not take you any length of time, and in a few minutes you can have everything sorted and start playing.
VIPCasino has certainly streamlined their registration process to make it as easy and fast as possible. We have to say; they were successful! Thus, we allocate the score of 4.5!
VIPCasino Payment Methods
VIPCasino supports a variety of payment methods, amongst which, credit/debit cards, e-wallets, electronic transfers and one prepaid card. Most names are used locally by the majority of Canucks.
|Payment Method||Min Deposit||Max Withdrawal||Average Deposit Time||Average Withdrawal Time|
|InstaDebit||C$10||C$10,000||Instant||2 – 3 Days|
|iDebit||C$10||C$10,000||Instant||2 – 3 Days|
Plenty of Canadian payment options
VIPCasino has provided a variety of payment solutions that are popular in Canada and widely used. It has also included more globally used options like Visa and Mastercard, making it easy for players to deposit funds with the casino.
However, on the downside, not all payment solutions are available for withdrawals as well. In fact, you can only withdraw your funds using 3 options.
While we are pleased to find a casino that has included a lot of payment methods used specifically in Canada, we are disappointed that not all of them can be used to receive your winnings. Thus we can only award the casino a 3.7.
Games you can play at VIPCasino
VIPCasino offers a fantastic games collection that has anything from slots, to table games, to jackpot games, to video poker and more. But let’s take a closer look at what is being offered.
Exclusive games and branded tables
VIPCasino has an interesting section called ‘Dragon Lounge’ which features an interesting collection of dragon-themed games.
Since the dragon has a prominent place in Chinese culture, you can count on many games bearing this theme, as well as, featuring a dragon of some sort.
You’ll find titles like Panda’s Fortune, Emperor of the Sea, Lucky Koi and Jade Emperor amongst others.
Reccomended slots you can play at VIPCasino
You’ll find the slots collection quite colourfully with plenty of games that cover a variety of themes and styles. You’ll come across classic fruit games, elaborate videoslots and even Megaways options.
You’ll find popular titles like Thunderstruck I and II, Immortal Romance, Megaways Jack and many more.
There is also a great choice of jackpot slots, with titles like Mega Moolah and the rest of the series.
Exquisite live dealer table games to try out
If you are into live tables, you might feel a little disappointed by the poor selection.
As it is, there are only a handful of tables pertaining to Live Blackjack, Live Auto Roulette, Live Baccarat, Live Casino Hold’em, Live Roulette and Unlimited 21 Blackjack.
Game shows you can play here
The casino does not provide any live game shows, which is not surprising given its small selection of live games.
At its heart, VIPCasino is a Microgaming gambling platform, with games from this provider in most areas.
The live casino is hard to attribute to anyone, since there are no banners anywhere to indicate the provider.
Excellent slot and tables games collection, but poor live casino!
Although only one provider suppliers the games, there is plenty to choose from when it comes to online slots ant virtual table games.
There is even an exclusive section of dragon-themed games and an extensive jackpot selection.
On the other hand, the live casino options leave a lot to be desired. There is only one table of each game, offering no real options at all.
Time to collect your winnings? Here’s what you need to know
Once you’ve been playing for a while and you have accumulated some wins, it might be high time to cash out, for after all, if you don’t win at least a little, it belies the purpose of playing at the casino!
So here is everything you need to know about the VIPCasino withdrawal system:
How to withdraw – To request a withdrawal, you need to sign into your account and head to the drop down menu that bear the functions of your account.
Select withdraw and wait for a pop up window to open. For security reasons, in most cases you’ll have to use the same method used for deposits, however, if this is not available, you can use something else.
You also need to provide the amount you wish to cash out before you submit the request. The payments team will process the transaction and might even request some documentation pertaining to your identity and employment.
Minimum and Maximum withdrawal – The casino does not seem to state anywhere the minimum withdrawal permissible, however, you can cash out up to C$10,000 per 24 hours.
This, does not apply to players who want to withdraw 5 times more than their lifetime deposits. If this is your case, you will be restricted to withdrawal up to C$4,000 per week only.
Where to find this information – The terms and conditions page of the casino covers most of this information and you can find it in the footers of the website.
Standard withrawal process
There is nothing wrong with the withdrawal process of the casino. The requirements stipulated by the regulator are all met, although clearer information wouldn’t go amiss.
Having to go through the entire terms and conditions to find what you need to know is not ideal. If the relevant information could be added to the banking page, it would make life easier to a lot of players when it is time to withdraw.
At VIPCasino you won’t find a live chat, however, once you click on the contact us button, you’ll be taken to a help centre of sorts. Here you’ll find answers to frequently asked questions, and a querie form which can be submitted through the site directly to customer care.
|Contact:||Average Answer Time|
- Languages supported – We could not find any other langauges apart from English.
- Help Centre – A help centre of sorts is available, with FAQ questions and a querie form.
- Other resorces – A set of FAQ question cover some of the most important topics but the questions are only a few.
Unusual customer support
We’ve never come across a casino before now that offers only one communication channel, and this being neither a live chat, nor a phone line or email, as is customary.
Instead, you have to visit the ‘contact us’ page to gain access to the only channel of communication: a querie form, accessibly from the top right corner of the page.
Customer support is far from ideal and makes reaching out to customer support almost an ordeal. For this reason we can only allocate the casino a 2.5.
The responsible gambling program provides all the information and help you need to play safely.
The program starts with information about gambling; covering myths, risks, tell tale signs and tips.
The next part refers you to associations dedicated to helping players who are experiencing an addiction.
And finally, the last part is all about making use of the limit tools the casino provides each player to ensure a safe and controlled experience.
Stellar responsible gambling program
The responsible gambling program covers everything a player might need to play safely at VIPCasino.
There are even links on the page that take you to related articles where information is provided in detail instead of just briefly.
The responsible gambling program shows that plenty of attention was paid to it to provide all the support required. I believe a score of 4.5 does justice to the program.
Awards and recognitions
The casino doe snot seem to have won any awards yet, however, this might change in the near future.
Canucks will find plenty to enjoy at VIPCasino!
The license from Kahnawake makes the casino a reliable platform to join from Canada and a safe one too.
Furthermore, the casino features a wonderful games collection by Microgaming, and plenty of casino promotions with wagering requirements as low as x10 your deposit and bonus.
Registering is a breeze, while there are plenty of local payment options to choose from.
On the downside, not all payment solutions are available for withdrawal, while customer support is not available 24/7.
VIPCasino is still a wonderful choice if you’re looking for something different and perhaps more rewarding. Thus, we invite you to visit the casino right here!