Spela was established in 2018 by Genesis Global Limited, and has not had enough time in the market yet to gain as big of a player following as its sister sites.
There is a 40x wagering requirement on the bonus amount and free spins winnings amount for the Spela welcome bonus. For the Canadian market, this bonus sits somewhere in the middle.
Spela has a vibrant site, with the game library easily accessible from the main page. Players can sort through titles by providers, and use Trustly or Skrill to deposit.
Spela has a phone number and email players can contact, but we couldn't find any live chat to speak of. This is a big con in the market.
Summary
Most popular slots at Spela
Details
Game Offerings
Game Types
Providers
Payment
Payment options
Deposit
Withdrawal
Customer Service
Telephone
Live chat
Spela Review
With various payment methods and games, including slots, table games, and live casinos, stay tuned for more on Spela online casino. Our Spela Casino will tap into all this and more!
What Is Spela Offering?
License | ✔ | UK Gambling Commission, Malta Gaming Authority |
Bonuses | ✔ | Welcome Bonus and Free Spins |
Payment Methods | 21 | Visa, Mastercard, Maestro, Paypal, Trustly, Neteller, Skrill, Bankwire, EcoPayz and more |
Casino Games | 7 | Jackpot Games, Live Casino Game Shows, Slots, Roulette, Blackjack, Live Casino, & Casino Hold Em. |
Providers | 32 | Foxium, Betsoft, Microgaming, NetEnt, PlayNGo, Genii, Evolution Gaming, Elk Studios, and more |
Mobile App | ✗ | No, but you can play in your browser. |
VIP Program | ✔ | Fast payments, birthday gifts, and special bonuses |
Minimum Deposit | ✔ | CAD$10 |
Minimum Withdrawal | ✔ | CAD$10 |
Customer Care | ✔ | Phone, email, live chat and FAQ. |
Spela Licensing, Safety and Trustworthiness
Genesis Global owns Spela. It holds licenses from three gambling jurisdictions: Malta Gaming Authority, the Government of Curacao, and the UK Gambling Commission.
The games are provided by top providers who make use of RNG computers to generate random results. Furthermore, the casino employs third party auditors to make sure the games are programmed according to the RTP.
The casino makes use of the most sophisticated software to guarantee the safety of personal data and payment information.
At the bottom of each page, you can find the privacy page and the detailed terms and conditions.
Everything points towards a safe experience…
Spela provides its members with the security needed for online casinos, taking fraud and misuse of information seriously.
We enjoy a casino that takes responsibility in this industry, with an online experience where people perform financial transactions every day. It fills us with comfort knowing people’s funds are safe, and the gameplay is fair because of how the external auditors manage it.
How I Tested Spela
When I come across a new online casino, there are certain criteria I look at to make sure it is offering value to players and down below I am sharing with you my process:
Bonus and offers analysis – Spela offers bonuses, promotions, and a VIP package for loyal gamblers.
Opening a new account – click on the ‘sign-up’ button, and follow the prompts. You’ll need a valid email address and should fill in your country and currency. Lastly, you’ll deposit funds to activate the profile.
About Spela’s deposit methods – the casino has various payment options specifically for deposits, including credit and debit cards, e-wallets, and wire transfers.
Spela’s game selection – with a collection of beautifully designed video slots to table games, this casino has what you’re looking for.
Play experience – the navigation is convenient; no game is difficult to understand; the animations and design will keep you engaged.
Withdrawals – to withdraw, use the same method as during depositing, or you’ll incur a fee. Withdrawal time with credit cards is 2-5 days, two days with e-wallets, and 5-7 days with wire transfers.
Experiencing issues – you can log a call with customer support. There’s a telephone line, a live chat portal, or you can contact them via email.
Welcome Offers and Promos – Grab a Bonus at Spela
Spela bonuses – the casino has a generous four-tier Welcome Package. After your first deposit, you’ll receive a 100% match up to $300 + 100 free spins.
For the second, you’ll get matched 50% up to $200, while the third and fourth deposit gets you 25% up to $300 each. You’re going to need the bonus codes indicated on the website after the first deposit.
Bonus conditions – The maximum wager when using a bonus is $5 for slots and video slots and $30 for any other game. The wagering requirement for all four bonuses is 40x. You’ll get 20 free spins per day on Fire Joker for four days after the first deposit.
For any uncertainties, find the Bonus T&Cs at the bottom of the homepage.
Claiming a bonus – you need to open a new account and bet a minimum of $10 to activate the Welcome Package.
Promotions
There are a few goodies for existing customers too:
Free Spins Tuesday – deposit between Fridays and Mondays, and you’ll receive 20 free spins on the slot of the week, with a wagering requirement of 20x.
Friday Feeling – If you deposit twice within one week and it adds up to $50, you can win a 25% bonus up to $100 on Friday.
VIP Program
As a long time player, you can receive special bonuses, fast payout processing, free spins, monthly raffles, holiday trips, and custom birthday presents.
Plenty of bonuses for new players and existing ones
I love that Spela has these rewarding bonuses and relatively low wagering requirements. The fact that it’s not just a one-off return makes things a lot more exciting. As a new member, I would feel thrilled at the promise of not one, or two, but four bonuses when I register an account.
Also, the VIP program is there for the veteran players; it indicates the casino’s willingness to retain and incentivize its clients.
You’ll trigger rewards and free spins by depositing as little as $10 or go bigger if you deposit more. However, I would’ve loved to see the no-deposit bonuses for those who can’t contribute funds regularly. Another amendment would be to clarify how you become a VIP.
Register a New Account with Spela
Opening an account with Spela is quick and convenient. When you load the homepage, the login and sign-in buttons appear on the top right. Choose sign in, and it’ll ask you to create a username, fill in your email and password.
It’ll then take you to the next page where you’ll fill in some personal details, like your name and address. After that, you’ll agree to the terms and conditions, and boom, you’re registered!
Opening an Account Is Easy
Registering a new account is quick. If you’re sure about all your details, you could do it with your eyes closed. The only tricky part is choosing a username with the appropriate characters and a new password. After that, it’ll be a breeze.
The one thing I would’ve liked to skip was entering my address. All they need should be my country for jurisdictions and the currency I’ll use.
Minus the unnecessary details required for the sign-up, which most casinos do, registering a new account with Spela is a breeze. If you’re interested in becoming a member, it’ll take you less than 2 minutes.
Spela Payment Methods
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Credit/Debit Card | 10 minutes |
2-5 business days |
Mastercard | Credit/Debit Card | 10 minutes |
2-5 business days
|
Neteller | e-wallet | Instant |
2 days |
Skrill | e-Wallet | Instant | 2 days |
Paysafecard |
Wire transfer | Instant | 5-7 days |
EcoPayz |
e-Wallet | Instant | 2 days |
Bank wire | Wire transfer | Instant | 5-7 days |
Maestro | Debit/prepaid card | 10 minutes | 2-5 days |
PayPal |
e-Wallet | Instant | 2 days |
Trustly |
e-Wallet | Instant | 2 days |
Payment Methods are Sufficient
If you’re a new player, Spela’s payment options are more than enough. They’re easy to use, with simple enough directions. Today, everyone uses some electronic service for their funds, so depositing at a casino should be a breeze.
Depositing is almost instantaneous, and you can start playing almost immediately. However, withdrawals take a bit longer, up to five days, so you’ll need to be a bit patient on that front.
Spela’s payment options allow players to deposit and withdraw funds easily. However, the casino needs to aim at shortening the payout process. Also, bear in mind that you have to use the same method for a withdrawal that you used to make the deposit.
Games You Can Play at Spela
Slots – The slot selection consists of many famous classic and modern ones, with brilliant themes and fantastic designs. Some of the best pokies include Book of Dead, Rise of Dead, and Starburst. Jackpot slots include Gunslinger, Mega Moolah, and Divine Fortune.
Table games – The table games selection features different variants of well-known games, including blackjack, roulette, poker and baccarat.
Live Casino – The live casino is for people who enjoy the atmosphere of a land-based casino. Here the dealers engage with you directly in real-time. The live casino games include Dragon Tiger, Speed Baccarat, and VIP Blackjack.
Game Providers
Spela teams up with popular software providers who’ve designed the best games in the industry. Developers include big names like Microgaming, NetEnt, Evolution Gaming, Yggdrasil, iSoftBet, Quickfire, Quickspin, Foxium, Play N Go, Gamomat, and Just for the Win.
World-Class Games
Spela’s game portfolio is remarkable. With the superior software developers providing premium games to the casino, it’s obvious the visuals and sound quality will be in a league of their own.
Customer Support
Contact | Average Answering Time | |
---|---|---|
[email protected]/[email protected] | 24-48h | |
Phone |
16474551500 (CA) 00356 27782825 (EU) | 15min |
Live Chat | Available 24/7 on their website | 5-10min |
Don’t be alarmed if you’re not an English speaker. Spela customer support and website supports different languages, including German, Finnish, and Swedish.
Luckily, Spela has more than one channel to contact them when you run into issues. If it’s something urgent, use the phone line or the live chat portal. If you can wait for a response, sending an email is the way.
If all else fails, there’s a FAQ section, so an answer you’re looking for might be there. If you’re unsure about anything else, have another look at the terms and conditions.
There’s Always Room for Improvement
Kudos to Spela for making all convenient channels available to players. If one poses a problem, you’re more than welcome to use it next. I think it’s incredible how customers can get hold of the support team with little to no effort.
However, I do wish that the phone line was available in more than just four languages. What if someone from elsewhere needs assistance but doesn’t understand either of the supported languages?
Responsible Gaming
Spela is committed to supporting and protecting its customers, with measures in place to ensure that high-risk individuals don’t overindulge in gambling.
It has a checklist with options to suspend, block, or terminate your account if you encounter gambling problems. It also offers a helpline for users who appear to be at risk. The dedicated Responsible Gambling section highlights the triggers and symptoms of addiction.
Responsible Gambling is Key
I appreciate that Spela is a premium online casino meant to endorse its website and games. However, respect and safety towards the customer are at the forefront. You can tell by the extensive list of rules and terms laid out for those who may be at risk.
Gambling addiction is a real problem in the industry, and we’re grateful to the sites that ensure those people are taken care of. Spela commits to identifying the problem and solving it.
Conclusion
Established two years ago, Spela has earned its place in the gambling community. The user-friendly website, extensive game selection, quality software providers, and easy-to-get bonuses place Spela on an above-average rating.
Nearly everything Spela has to offer is a bargain. Still, I have to mention the long withdrawal processing period, the unclear VIP program, and the limited number of languages.
Other than that, the casino is better than most platforms out there. At this point it is up to you to decide if Spela is the right casino for you and we invite you to visit it from the below link!