Pocket Play Review
Pocket Play Casino Licensing, Safety, and Trustworthiness
Pocket Play is licensed in Curacao and operates in Canada as well as several European Countries. They are owned by Deep Dive Tech B.V., which is also licensed in Curacao.
The casino has taken several steps to ensure the safety of player information. This includes appointing a data protection officer to oversee this area.
Personal information is also never sold to any third parties.
With the games provided here, there are no concerns regarding fairness or safety. This is because they all come from well-known developers in the slot and casino game industry who are also licensed and regulated.
Pocket Play Casino looks safe for players
While analyzing Pocket Play Casino, we didn’t see anything that would give us safety concerns. The casino is fully licensed in Curacao, as is the company that operates them.
The casino also has a data protection officer whose sole job is to look after data security.
Finally, the casino has also partnered with well-known game developers and publishers. Overall, Pocket Play is an entirely legitimate casino.
Pocket Play Casino is safe to play at.
How I Tested Pocket Play Casino
Below, we’ll go over all the steps of how we review casinos.
- A close look at the bonus offers
We consider how generous the welcome bonus is and the wagering requirements.
- The ease of opening a new account
Opening an account should be quick and easy to do.
- Important information about deposit methods
We look at the number of deposit options and the minimum deposit required.
- The casino’s game selection
Does the casino have a good selection of games compared to other places?
- Are the games fun
Play experience refers largely to the enjoyability of the games.
- Interrogating how withdrawals work
Some important things are the withdrawal options, minimum withdrawal, and processing times.
- What to do if something goes wrong
If you need any help, the casino should have ample contact options.
Welcome Offers and Promos – Grab a Bonus at Pocket Play
Pocket Play has a welcome bonus that consists of a match bonus, free spins, and cashback! The casino will match your first deposit 100% up to $300 plus 100 free spins.
The spins are awarded 20 at a time over five days.
The winnings from your free spins need to be wagered 10 times. The other bonus funds have a wagering requirement of 40x.
This information is listed under the terms where the bonus is found.
Promotions and Tournaments
The main bonus (besides the welcome package) is a 10% cashback each Friday. There’s also the potential to win up to 100 free spins each week by playing the games.
However, the casino doesn’t specify exactly what’s required.
Pocket Play doesn’t offer a VIP program at this time.
Pocket Play Casino has a good welcome bonus but few other promotions
We think the welcome bonus itself is great value for players. The wagering requirements aren’t too high and are much lower for the free spins.
The main problem, however, is that there isn’t much else in terms of promotions. The requirements for winning the free spins available each week are fairly vague.
The casino offers a good welcome bonus but could improve on the clarity regarding some other promotions.
Register a New Account with Pocket Play
The first thing you’ll notice when you visit Pocket Play is being prompted to create an account.
First, it asks you only for your email address and to select a password.
Afterward, you’re taken to another process where you are asked to enter the same information.
This is followed by various other questions, occurring one screen at a time.
The major problem is that you never know how close you are to being done or what could be asked next.
After entering your name, country, birthdate, postal code, house number, and other details, the casino will send a code to your cell phone to verify your account and finish the process.
Opening an account at Pocket Play proved to be a hassle compared to other places
We can’t say we were thrilled about the whole process here, and it was a lot more complicated than it could have been.
It seemed straightforward at first and looked like it would be a quick registration.
The problem is the information is filled out one at a time, and there’s no completion bar or indication of what’s left. If you don’t have a cell phone or simply don’t want to give out your number, you won’t even be able to register here.
The account registration could use a complete overhaul.
Pocket Play Payment Methods
In the table below, you can find a summary of the main payment options offered at Pocket Play Casino. The minimum deposit is $10.
|Payment Method||Type||Average Deposit Time||Average Withdrawal Time|
|Visa||Credit / Debit Card||10 Minutes||2 Days|
|Mastercard||Credit / Debit Card||10 Minutes||2 Days|
Pocket Play’s selection of deposit options should satisfy most people
The selection at Pocket Play is good enough for most players. You’ll find most of the popular payment methods, which include varieties of e-wallets, bank transfers, prepaid vouchers, and the usual debit card.
Adding a cryptocurrency option like Bitcoin would allow the casino to offer all major options. The minimum deposit of $10 is also a typical value and not too high.
The variety of payment methods is good overall, but not extraordinary.
Games you can play at Pocket Play Casino
The game selection is the highlight of Pocket Play Casino. As the name suggests, they aim to provide an unrivalled mobile gaming experience.
The slots include many favourites players are likely familiar with.
You’ll find Book of Dead, Fire Joker, Templar Tumble, Money Train, Hotline, Fruitshop Megaways, and countless other hits.
The total selection is massive, with there being easily over 1,000 slot games.
The table games selection is quite sizable as well, especially compared to many other casinos.
There are classic casino offerings like blackjack, roulette, casino hold ‘em, baccarat, and variations of each.
There are other exciting games like slot dice, dragon tiger, joker wild, and mahjong exchange.
The live casino has a mix of some of the table games discussed above, as well as game-shows. The game-shows include Deal or No Deal, Crazy Time, Gonzo’s Treasure Hunt, Dream Catcher, and Monopoly.
When it comes to the game providers, Pocket Play sourced the best.
The slot games are provided by NetEnt, Microgaming, Pragmatic Play, Play’n GO, Thunderkick, and several other well-known developers.
The live casino games are largely provided by Evolution Gaming. This shouldn’t come as much of a surprise, and they are regarded as one of the best in the industry.
The game selection exceeds expectations
The game selection at Pocket Play is easily one of the best we’ve seen. Many casinos will have a great selection of slots, but the table games often are neglected or vice versa.
That’s not the case here, though. Players will find an excellent selection in both categories, but slots are, of course, still the dominant one.
There are several great game shows for players who enjoy those.
Time to Collect your Winnings? Here’s What you Need to Know
Here, we’ll go over everything you need to know about the withdrawal process. First off, know that it’s not too different from other casinos.
- Log in to your account.
- Next, go to the cashier page.
- From here, you can pick either deposit or withdrawal, select withdrawal.
- Choose a withdrawal method and then enter the amount you want to cash out.
At Pocket Play, the minimum withdrawal is $25, and you can find this under the terms and conditions. Remember to clear wagering requirements if you want to withdraw any winnings associated with bonuses.
The withdrawal process looks to be fairly standard.
Overall the process of withdrawing your funds should be simple to carry out. There are a few things worth noting, though.
The minimum withdrawal of $25 is slightly on the higher side of things. The casino also isn’t clear on how long it takes to clear a withdrawal.
|Contact:||Average Answer Time|
|Available 24/7 on their website||5-10min|
Pocket Play Casino has two ways for players to contact customer support. You use either their email or access live chat on the website. The two languages offered for live chat are English and German.
Besides having the email of the casino, the help center doesn’t contain anything else. You won’t find a FAQ or other resources.
The customer support is sufficient but could be improved.
Pocket Play Casino does offer good customer support through its live chat option. It’s also a quick and convenient way to contact them.
The addition of a phone number would also be helpful and improve things.
The lack of any kind of FAQ seems like a pretty big oversight. In most cases, a good FAQ can answer basic questions players might have and save them the trouble of contacting customer support.
The customer support itself is good, but other help resources could be added.
We were pleasantly surprised by the responsible gambling page. After the lackluster help center, we weren’t sure what to expect. It’s a detailed resource with several important tools.
The responsible gambling page offers several good tools and resources
Pocket Play has put together a good resource for players here. First section deals with educating people about the potential harms of gambling. This is followed by a questionnaire to identify if you may need to take time off.
You can place a deposit limit and time limit on yourself. If things start to get out of control or if you have a serious gambling problem, there are several gambling addiction groups listed that you can contact.
The responsible gambling page is a detailed resource.
Awards and Recognitions
Pocket Play doesn’t have any awards or recognitions yet.
The idea of a mobile-friendly casino is an interesting one. However, many casinos are already fairly optimized for mobile play, and we don’t see anything too different here in this regard.
With that aside, Pocket Play shines in several areas.
The selection of games is one of the largest, not just in terms of slots but the table games too. The welcome bonus is solid enough, and there’s a great selection of payment methods.
The casino falls short in a few places, but players may be willing to overlook these.
The addition of a FAQ is definitely required. We also mentioned earlier the account registration process could be vastly improved.
In the end, we get the impression Pocket Play would offer an enjoyable experience, especially with many popular games, so we give it a score of 85/100.