Pocket Play

Approved gaming license ca

Pocket Play Casino is licensed in Curacao and offers Canadian players a great selection of slot games. We look at the welcome bonus, banking options, and all other features of Pocket Play to see if it’s the right casino for you!

Pocket Play

Pocket Play
74
74
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$300 Bonus Wagering 40x
100 Freespins Wagering 10x
19+ | 18+ in AB, MB, & QC | Play Responsibly | ResponsibleGambling.org | 18+. New Players Only. Claim 100% deposit match bonus up to C$300 + 100 free spins on first deposit. BW: 40x. Maximum bet: C$3. Free spins wagering: 10x. Receive 20 free spins every day for 5 days. Free spins rewarded on Book of Dead slot. Visit the wallet and opt in for the bonus prior to your first deposit. | Rules and conditions applies
74
Rating
Popularity

Pocket Play is a new online casino for Canadians, having just launched in 2021. It still needs time to build a reputation in the market.

70/100 Reviewed by CanadaCasino.ca

Compared to the rest of the market, the welcome bonus wagering requirements are decent, at 40x. However, it is difficult to locate the T&C's on the site.

77/100 Reviewed by CanadaCasino.ca

The site is extremely animated and already offers a huge selection of games supplied by some of the biggest providers in the industry.

86/100 Reviewed by CanadaCasino.ca

Players have a live chat support option as well as an email address they can reach out to for help at the casino. However, there is no FAQ section or telephone number.

69/100 Reviewed by CanadaCasino.ca

Summary

Pocket Play is a brand new online casino to launch in the Canadian market. Already, the casino offers an exceptional game library and a competitive welcome bonus. However, the registration process could be easier, and we would like to see an FAQ section added in the future.
Weekly cashback and free spins
A fairly generous welcome bonus for players
Good selection of payment methods
Large selection of games in all categories
No FAQ is offered
The account registration process isn't the best

Details

Name
Pocket Play
Website
https://pocketplay.com/
Licenses
Curacao e-gaming License
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

EcoPayz EcoPayz
MasterCard MasterCard
MuchBetter MuchBetter
Neosurf Neosurf
Neteller Neteller
Skrill Skrill
Trustly Trustly
VISA VISA

Deposit

Minimum deposit
$10

Withdrawal

Minimum withdrawal
$25

Customer Service

Email

Email support
Yes

Live chat

Live chat support
Yes

Pocket Play Review

Pocket Play Casino Licensing, Safety, and Trustworthiness

Pocket Play is licensed in Curacao and operates in Canada as well as several European Countries. They are owned by Deep Dive Tech B.V., which is also licensed in Curacao. 

The casino has taken several steps to ensure the safety of player information. This includes appointing a data protection officer to oversee this area.

Personal information is also never sold to any third parties. 

With the games provided here, there are no concerns regarding fairness or safety. This is because they all come from well-known developers in the slot and casino game industry who are also licensed and regulated. 

Finding this information on the website is pretty simple. You can head to the privacy policy or the terms and conditions page. 

Pocket Play Casino looks safe for players

While analyzing Pocket Play Casino, we didn’t see anything that would give us safety concerns. The casino is fully licensed in Curacao, as is the company that operates them.

The casino also has a data protection officer whose sole job is to look after data security.

Finally, the casino has also partnered with well-known game developers and publishers. Overall, Pocket Play is an entirely legitimate casino

Our Verdict:

Pocket Play Casino is safe to play at. 

How I Tested Pocket Play Casino

Below, we’ll go over all the steps of how we review casinos. 

  1. A close look at the bonus offers

We consider how generous the welcome bonus is and the wagering requirements. 

  1. The ease of opening a new account

Opening an account should be quick and easy to do. 

  1. Important information about deposit methods

We look at the number of deposit options and the minimum deposit required.

  1. The casino’s game selection

Does the casino have a good selection of games compared to other places? 

  1. Are the games fun

Play experience refers largely to the enjoyability of the games. 

  1. Interrogating how withdrawals work

Some important things are the withdrawal options, minimum withdrawal, and processing times. 

  1. What to do if something goes wrong

If you need any help, the casino should have ample contact options. 

Welcome Offers and Promos – Grab a Bonus at Pocket Play

Pocket Play has a welcome bonus that consists of a match bonus, free spins, and cashback! The casino will match your first deposit 100% up to $300 plus 100 free spins.

The spins are awarded 20 at a time over five days. 

The winnings from your free spins need to be wagered 10 times. The other bonus funds have a wagering requirement of 40x.

This information is listed under the terms where the bonus is found. 

Promotions and Tournaments

The main bonus (besides the welcome package) is a 10% cashback each Friday. There’s also the potential to win up to 100 free spins each week by playing the games.

However, the casino doesn’t specify exactly what’s required. 

VIP Program

Pocket Play doesn’t offer a VIP program at this time. 

Pocket Play Casino has a good welcome bonus but few other promotions

We think the welcome bonus itself is great value for players. The wagering requirements aren’t too high and are much lower for the free spins. 

The main problem, however, is that there isn’t much else in terms of promotions. The requirements for winning the free spins available each week are fairly vague

Our Verdict: 

The casino offers a good welcome bonus but could improve on the clarity regarding some other promotions. 

Register a New Account with Pocket Play

The first thing you’ll notice when you visit Pocket Play is being prompted to create an account.

First, it asks you only for your email address and to select a password. 

pocket play canada registration

Afterward, you’re taken to another process where you are asked to enter the same information.

This is followed by various other questions, occurring one screen at a time.

The major problem is that you never know how close you are to being done or what could be asked next. 

pocket play canada registration

After entering your name, country, birthdate, postal code, house number, and other details, the casino will send a code to your cell phone to verify your account and finish the process. 

Opening an account at Pocket Play proved to be a hassle compared to other places 

We can’t say we were thrilled about the whole process here, and it was a lot more complicated than it could have been.

It seemed straightforward at first and looked like it would be a quick registration.

The problem is the information is filled out one at a time, and there’s no completion bar or indication of what’s left. If you don’t have a cell phone or simply don’t want to give out your number, you won’t even be able to register here. 

Our Verdict:

The account registration could use a complete overhaul. 

Pocket Play Payment Methods

In the table below, you can find a summary of the main payment options offered at Pocket Play Casino. The minimum deposit is $10

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
VisaCredit / Debit Card10 Minutes2 Days
MastercardCredit / Debit Card10 Minutes2 Days
NetellerE-WalletInstantInstant
SkrillE-WalletInstantInstant
MuchBetterBank TransferInstantInstant
InteracBank TransferInstantInstant
TrustlyBank TransferInstantInstant
ecoPayzE-WalletInstantInstant
NeosurfPrepaid VoucherInstant

Pocket Play’s selection of deposit options should satisfy most people

The selection at Pocket Play is good enough for most players. You’ll find most of the popular payment methods, which include varieties of e-wallets, bank transfers, prepaid vouchers, and the usual debit card. 

Adding a cryptocurrency option like Bitcoin would allow the casino to offer all major options. The minimum deposit of $10 is also a typical value and not too high. 

Our Verdict: 

The variety of payment methods is good overall, but not extraordinary. 

Games you can play at Pocket Play Casino

The game selection is the highlight of Pocket Play Casino. As the name suggests, they aim to provide an unrivalled mobile gaming experience. 

Slots

The slots include many favourites players are likely familiar with.

You’ll find Book of Dead, Fire Joker, Templar Tumble, Money Train, Hotline, Fruitshop Megaways, and countless other hits.

The total selection is massive, with there being easily over 1,000 slot games. 

Table Games

The table games selection is quite sizable as well, especially compared to many other casinos.

There are classic casino offerings like blackjack, roulette, casino hold ‘em, baccarat, and variations of each.

There are other exciting games like slot dice, dragon tiger, joker wild, and mahjong exchange.

Live Casino

The live casino has a mix of some of the table games discussed above, as well as game-shows. The game-shows include Deal or No Deal, Crazy Time, Gonzo’s Treasure Hunt, Dream Catcher, and Monopoly. 

Game Providers

When it comes to the game providers, Pocket Play sourced the best.

The slot games are provided by NetEnt, Microgaming, Pragmatic Play, Play’n GO, Thunderkick, and several other well-known developers.

The live casino games are largely provided by Evolution Gaming. This shouldn’t come as much of a surprise, and they are regarded as one of the best in the industry. 

The game selection exceeds expectations 

The game selection at Pocket Play is easily one of the best we’ve seen. Many casinos will have a great selection of slots, but the table games often are neglected or vice versa. 

That’s not the case here, though. Players will find an excellent selection in both categories, but slots are, of course, still the dominant one.

There are several great game shows for players who enjoy those. 

Time to Collect your Winnings? Here’s What you Need to Know

Here, we’ll go over everything you need to know about the withdrawal process. First off, know that it’s not too different from other casinos. 

  1. Log in to your account.
  2. Next, go to the cashier page.
  3. From here, you can pick either deposit or withdrawal, select withdrawal. 
  4. Choose a withdrawal method and then enter the amount you want to cash out. 

At Pocket Play, the minimum withdrawal is $25, and you can find this under the terms and conditions. Remember to clear wagering requirements if you want to withdraw any winnings associated with bonuses. 

The withdrawal process looks to be fairly standard.

Overall the process of withdrawing your funds should be simple to carry out. There are a few things worth noting, though. 

The minimum withdrawal of $25 is slightly on the higher side of things. The casino also isn’t clear on how long it takes to clear a withdrawal. 

Customer Support

Contact:Average Answer Time

email
[email protected]24-48h

phone
NA

live chat
Available 24/7 on their website5-10min

Pocket Play Casino has two ways for players to contact customer support. You use either their email or access live chat on the website. The two languages offered for live chat are English and German. 

Besides having the email of the casino, the help center doesn’t contain anything else. You won’t find a FAQ or other resources. 

The customer support is sufficient but could be improved. 

Pocket Play Casino does offer good customer support through its live chat option. It’s also a quick and convenient way to contact them.

The addition of a phone number would also be helpful and improve things.

The lack of any kind of FAQ seems like a pretty big oversight. In most cases, a good FAQ can answer basic questions players might have and save them the trouble of contacting customer support. 

Our Verdict: 

The customer support itself is good, but other help resources could be added. 

Responsible Gambling

We were pleasantly surprised by the responsible gambling page. After the lackluster help center, we weren’t sure what to expect. It’s a detailed resource with several important tools. 

The responsible gambling page offers several good tools and resources

Pocket Play has put together a good resource for players here. First section deals with educating people about the potential harms of gambling. This is followed by a questionnaire to identify if you may need to take time off.

You can place a deposit limit and time limit on yourself. If things start to get out of control or if you have a serious gambling problem, there are several gambling addiction groups listed that you can contact.

Our Verdict: 

The responsible gambling page is a detailed resource. 

Awards and Recognitions

Pocket Play doesn’t have any awards or recognitions yet. 

Conclusion

The idea of a mobile-friendly casino is an interesting one. However, many casinos are already fairly optimized for mobile play, and we don’t see anything too different here in this regard.

With that aside, Pocket Play shines in several areas. 

The selection of games is one of the largest, not just in terms of slots but the table games too. The welcome bonus is solid enough, and there’s a great selection of payment methods. 

The casino falls short in a few places, but players may be willing to overlook these.

The addition of a FAQ is definitely required. We also mentioned earlier the account registration process could be vastly improved.

In the end, we get the impression Pocket Play would offer an enjoyable experience, especially with many popular games, so we give it a score of 85/100. 

Frequently asked questions

Yes, the casino is fully licensed in Curacao and safe to play at.
Yes, games can be played for fun, with no deposit required.
Without question, it’s the large selection of various games, which come from the best developers.