PlayFrank

Approved gaming license ca

PlayFrank casino belongs in a category with some of the leading and more experienced online casinos on the market. Browse its casino lobby to find your favourite games, and enjoy some exciting rewards!

PlayFrank

PlayFrank
78
78
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$300 Bonus Wagering 35x
200 Freespins Wagering 35x
19+ | 18+ in AB, MB, & QC | Play Responsibly | ResponsibleGambling.org | 18+.New players only. The Welcome Bonus can only be claimed only once. Min deposit $20. Package is split in 3 deposit bonuses to a max of $300 + 200 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. Bonus T&C apply. | Rules and conditions applies
78
Rating
Popularity

PlayFrank is in a league of its own when it comes to the fun and excitement the longstanding, colourful and futuristic online casino offers.

80/100 Reviewed by CanadaCasino.ca

The wagering requirement tied to the welcome offer, plus spins, is pretty standard in comparison to a number of other online casinos.

51/100 Reviewed by CanadaCasino.ca

Getting from A-Z at PlayFrank is quite simple and doesn't require too much brain power. Everything is located in places where they can be easily spotted, and help is always available.

90/100 Reviewed by CanadaCasino.ca

PlayFrank responds to queries mighty quick. In under 60 seconds, you can expect to have your questions dealt with.

80/100 Reviewed by CanadaCasino.ca

Summary

PlayFrank is a futuristic and fun online casino with plenty of experience in the industry, and plenty of diverse games to offer its players. Whether you’re on the lookout for fast-paced games with high volatility rates, or a thrilling round of Blackjack in the Live casino lobby, you’ll have all the variety you need right at your fingertips.
Over 1000 games
Friendly and responsive customer support
Information-packed FAQ section
Limited number of game categories
Games with slow loading time

Details

Name
PlayFrank
Website
https://www.playfrank.com/en-ca
Licenses
Malta Gaming Authority
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Roulette Roulette
Live Casino Live Casino
Slots Slots

Providers

Payment

Payment options

EcoPayz EcoPayz
Maestro Maestro
MasterCard MasterCard
MuchBetter MuchBetter
Neteller Neteller
PayPal PayPal
Skrill Skrill
Trustly Trustly
VISA VISA

Deposit

Minimum deposit
$10

Withdrawal

Minimum withdrawal
$10

Customer Service

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

PlayFrank Review

There are a host of games to play at PlayFrank, in addition to a hot welcome offer, and promotions to take advantage of.

By reading on you can find out how you can get the best out of your gameplay experience at this colourful and futuristic online casino! 

What is PlayFrank offering? 

LicenceMalta Gaming Authority
BonusesWelcome bonus, daily challenges and rewards
Payment Methods19VISA, Mastercard, Neteller,ecoPayz, Skrill, Trustly…
Casino Games4Slots, Roulette, Blackjack, Live Casino
Providers20+Izugi, iSoftBet, Betsoft, Microgaming, Quickspin, Play’nGo, Wazdan, Playson…
Mobile App Yes
VIP ProgramYes
Minimum Deposit C$10
Min WithdrawalC$10
Customer SupportEmail, Live chat

PlayFrank licensing, safety and trustworthiness

Licensed and regulated by Malta Gaming Authority, PlayFrank offers its players over 1000 fun and colourful games, as well as exciting daily challenges and rewards.

Why is PlayFrank safe? 

Below, we explain why we believe PlayFrank is a safe, fun, and secure online casino to invest in. 

  1. Safety of funds

PlayFrank works with some of the most trusted payment providers to provide players with safe money transactions, and we’ll be addressing these a bit later.

  1. Security of personal information

Like many of today’s online casinos, PlayFrank utilises SSL security encryption to keep all player data and transactions secure.

Privacy policy applies to all content on the website.

  1. Fairness of games

There are more than enough games to keep you both busy and entertained at PlayFrank, so getting bored from playing at the online casino is highly unlikely.

Safe gameplay and secure transactions provided at PlayFrank

While playing at PlayFrank, you can be sure that all transactions and gameplay that take place on the site will be completely safe. 

Our Verdict: 

With the wide range of games offered at PlayFrank, as well as the safety methods used to ensure player safety, our verdict is 5/5 stars. 

How I tested PlayFrank

I usually state that I’m quite drawn to casinos that do a little extra to make sure players consistently come back to them, whether that is through the games offered or payment providers available.

Below I’ve listed some examples of some of the things I’ve looked at to assess the quality of PlayFrank.

1. Bonus and offers analysis

PlayFrank offers a welcome package that will be hard to resist once you register a player account at the online casino. 

The welcome bonus will be discussed in more detail later on in this review.

2. How easy is to open a new account

Registering a player account doesn’t take much time. After following two simple steps, you’re ready to roll!

3. Things you need to know about their deposit methods

PlayFrank collaborates with some of the most trusted payment providers in the industry, and you’re almost guaranteed to find one that you are familiar with here.

4. What the game selection looks like

PlayFrank’s game lobby consists of over 1000 spectacular games by different providers across a range of categories, and you’ll most certainly have fun exploring many of them.

5. The Play experience

A good amount of games, safe deposit and withdrawal methods, and good customer service, will make your player experience at PlayFrank one to write home about.

6. How withdrawing works

Withdrawal requests are made on your player account, where a number of payment options will be available to you.

Read more about these later on in this review.

7. What do you do if you run into issues

PlayFrank offers an FAQ section that you can browse through if you should  experience any issues, or have any questions you wish to have answered.

If that’s not enough, there’s also the option to contact customer support.

Welcome Offers and Promos – Grab a Bonus at PlayFrank

PlayFrank is teeming with fun and excitement in the form of a generous welcome package and daily challenges and rewards. 

Once you’ve set up a player account at PlayFrank, you will be given the chance to activate a welcome bonus of up to C$300 + 200 amazing free spins divided into three deposits by making a minimum C$20 deposit: 

  1. 100 % up to C$100 + 100 free spins in Starburst
  2.  50 % up to C$200 + 50 free spins in Starburst 
  3. 100 Starburst in free spins

There is a wagering requirement of 35x attached to the bonus. This means you’ll have to reach an amount of C$700 before being able to withdraw bonus winnings if you’ve started off with a C$20 deposit.  

A wagering requirement of 35x is also attached to the free spins.

Promotions and Tournaments 

As mentioned previously, PlayFrank offers daily fun and rewards through gamification. 

By completing a number of challenges on a daily basis, you will be able to unlock several wonderful goodies. 

PlayFrank - Daily challenges and rewards
Source – https://www.playfrank.com/en-ca

VIP program

PlayFrank offers several VIP levels. On top of this, you’ll benefit from a personal Account Manager who, from time to time, will award your account with bonuses that will help maximise your gameplay.  

PlayFrank offers exciting challenges and an excellent VIP programme

PlayFrank’s daily challenges and rewards are just as exciting as its VIP programme. 

Additionally, you’ll find tons of games to become invested in on the site.

Our Verdict: 

Because of the offers available at PlayFrank, our verdict is 5/5 stars. 

Register a new account with PlayFrank  

Registering a player account at PlayFrank won’t take long. The online casino has a 2-step registration process in place, which takes you through the following fields:

  1. Email address
  2. Username
  3. Password
  4. Your first and last name
  5. Gender
  6. Birth date
  7. Currency selection
  8. Address and phone number 

Lastly, you will be asked whether you would like to subscribe to PlayFrank’s newsletter, and to check the box which states that you have read and understood the terms and conditions. 

PlayFrank - Account registration
Source – https://www.playfrank.com/en-ca

Open an account in 2 simple steps 

As mentioned earlier, registering a player account at PlayFrank doesn’t require too much effort. 

While the information needed seems tedious, it doesn’t take long to complete the required fields. 

Our Verdict: 

The sign-up process is simple and straightforward at PlayFrank. 

Our verdict is 5/5 stars.

PlayFrank Payment methods

PlayFrank offers a long list of both trusted and varied payment methods, and some examples of these can be found below:

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time

Visa
Credit / Debit CardInstant2-6 Days
MastercardCredit / Debit CardInstant2-6 Days
SkrilleWalletInstant2-6 Days
NetellereWalletInstant2-6 Days

An awesome payment selection can be found at PlayFrank

PlayFrank gets an extra point for offering a good selection of trusted payment methods. 

Our Verdict: 

The fact that PlayFrank offers a list of several different payment providers to pick from, gives the onlien casino a few extra points. Our verdict is 4/5 stars.

Games you can play at PlayFrank

At PlayFrank you’ll be able to enjoy choosing games from an exquisite selection of games; a mix between classics and popular new releases. 

Below we’ll delve a little deeper into some of the games you’ll find here. 

PlayFrank - casino lobby
Source – https://www.playfrank.com/en-ca

Exclusive Games and Branded Tables

PlayFrank’s game selection is quite diverse, and you’ll definitely be able to pick a few good games out of the bunch offered on the site.

Slots Selection

From the 1000+ slots at PlayFrank, there are several well-known titles, among these are popular slots like Gonzo’s Quest, Book of Dead, Starburst, etc. 

Table games

There are 40 Table games in total to choose from at PlayFrank, and that’s really all you need! Among all the games you choose from in the casino lobby, you’ll also find games such as Roulette and Blackjack on the site.

Live casino

In the Live Casino section at PlayFrank, you’ll come across titles like Crazy Time and Dream Catcher by Evolution Gaming. 

Game shows

Game shows are lumped into the same section as Live casino games, and, as mentioned above, you will find games such as Crazy Time and Dream Catcher by Evolution Gaming in this category. 

Game Providers

As previously mentioned, you can find game providers in a list at the top of page within the casino section at PlayFrank. 

Slots Providers

PlayFrank collaborates with some of the big game providers in the industry, like NetEnt, Yggdrasil, and Play’nGo, for example, so there are plenty of popular and high-quality slots to play here. 

Live Casino Providers

As with a lot of online casinos these days, the main supplier of Live casino games at PlayFrank happens to be Evolution Gaming. 

You’ll also find Live casino slots by Playtech here.

Exquisite games for exquisite tastes

Finding games that suit your taste at PlayFrank is quite easy.

As mentioned quite early on, the Casino lobby at PlayFrank is bursting at the seams with all kinds of games, from the newest to the more classic slots, and you get to explore them from the top of the page.

Time to collect your winnings? Here’s what you need to know 

Once you’re ready to collect your winnings at PlayFrank, the process should be fairly simple. 

You should be informed that receiving your funds depends on the payment method selected during the withdrawal request. However, you can expect to receive withdrawn funds anywhere between 2 and 6 days.

Some of the payment providers available are providers such as Visa, Mastercard, Interac, and Paysafecard. 

How to withdraw

By clicking on the “Cashier” button in the player lobby. Once presented with the Cash Out-button, choose your preferred payment method to make a withdrawal request.

Minimum withdrawal

The minimum amount required for withdrawals at PlayFrank is C$10. 

Further information regarding withdrawals can be read in the terms and conditions section at the bottom of the site, or in the FAQ section. 

The withdrawal process at PlayFrank is fast and easy

At PlayFrank you’ll find traditional payment methods like VISA and Mastercard, and the newer payment options like EcoPayz and Interac E-Transfer. 

Customer Support 

There are a couple of different modes of contact at PlayFrank, so you can pick which is more convenient for you. 

If you can’t seem to find what you’re looking for in the FAQ section, you can easily contact customer support via the Live chat feature on the site, or send an email to [email protected].

Contact:Average Answer Time

email
[email protected]24h

phone
Not availableN/A
Live chatFrom 8.00 am to 00.00 am dailyUnder 60 seconds

Languages supported 

Apart from English, customer support at PlayFrank is also available in Finnish, German, French, and Norwegian.

Note that the online casino is also available to Indian players.

Help Centre

At PlayFrank you are given the opportunity to access the FAQ section at the bottom of the site, and here you’ll find general inquiries, as well as extremely helpful answers. 

As mentioned earlier, if you are to experience difficulties finding answers to your questions in the FAQ section on the site, you can always make use of the Live chat feature on the site. 

You can find this feature conveniently located at the bottom of the site.

Other resources they offer (FAQ section, How bonuses work page)

All other tools and resources related to PlayFrank can also be accessed at the bottom of the site. 

Expect a response to your questions in under a minute

PlayFrank has a quick and friendly customer agent team. The online casino brags about an “under 60 seconds”- response rate and the customer agent team surely delivers. 

Expect a fireball response in literally under 60 seconds!

Our Verdict: 

Due to a consistently available Live chat feature, as well as a responsive and friendly customer support team, our verdict is 5/5 stars.

Responsible gambling 

PlayFrank offers players a number of alternatives to prevent gambling addictions, including external help resources, tips about how to play responsibly, and self-exclusion and time-out features. 

You can also contact customer support with concerns about gambling addiction. 

PlayFrank adequate help for combating gambling addiction

Based on the Responsible Gaming section at PlayFrank, a lot of time and effort has gone into providing players with as much information about gambling issues as possible and also pointing those who may be affected towards the right resources.

Our Verdict:

PlayFranks Responsible Gambling section is one of our favourites. Our verdict is 5/5 stars.

Awards and Recognitions

PlayFrank has racked up a considerable amount of experience in the industry, and holds a license that dates all the way back to the early 2000s. 

It is also considered to be one of the most successful online casinos in the industry. 

Conclusion

With a license that dates back to 2007, PlayFrank has a considerable amount of experience in the online casino industry. 

From collaborating with some of the safest and trusted game providers, to providing some of the most secure payment methods on the casino market, you’ll feel safe playing at PlayFrank at all times.

If you’re a slots fan, there’s a fairly large selection of slots for you to choose from on the site. And there are of course other game categories, like Table Games and Live casino for those less invested in slots.

If you’re drawn to gamification, you’ll really enjoy the daily challenges and rewards offered at PlayFrank. 

You won’t be disappointed with the customer support offered at the site, as there is a Live chat readily available with both helpful and efficient customer support agents who are there to help at any point in time. 

The PlayFrank casino experience is one that we’re fairly certain you wouldn’t want to miss!

Frequently asked questions

Some of the benefits of playing at PlayFrank are that you get to participate in the site's very own gamification scheme, which offers new and exciting challenges and rewards, daily, as well as play a variety of games across different categories.
Yes, at PlayFrank, there aren't just Live casino games and slots on offer. You'll also find Table games that you can lose yourself in as well.
Yes, winners, including what country they are from, are announced on a rolling banner on the front page at PlayFrank.