Jupi Casino

Approved gaming license ca

Jupi Casino is an online Curacao-based casino that offers slots, table games, sports, and more. The welcome bonus is a 120% match, helping to set it apart from the competition. Join us as we cover the games, promotions, banking, safety and everything else regarding Jupi Casino.

Jupi Casino

Jupi Casino
76
76
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$600 Bonus Wagering 40x
- Freespins
19+ | 18+ in AB, MB, & QC | Play Responsibly | Responsiblegambling.org | New players only. 1st deposit: 120% match up to $600. Bonus wagering: 40x deposit + bonus amount. Min deposit: $25. | Rules and conditions applies
76
Rating
Popularity

Jupi Casino is new to the Canadian market and considered to be a small online casino.

75/100 Reviewed by CanadaCasino.ca

40x wagering for both the bonus amount plus the deposit is quite a lot. We would love to see this lowered in the future.

65/100 Reviewed by CanadaCasino.ca

Jupi offers a user-friendly casino site with a good selection of popular games. There is no VIP program but this could just change in the future.

80/100 Reviewed by CanadaCasino.ca

Live chat and email support is available to players at Jupi Casino, however, not 24/7.

80/100 Reviewed by CanadaCasino.ca

Summary

Jupi Casino is one of many online casinos available to Canadian players. What does it offer, and what helps to set it apart from the rest? Get all your questions on Jupi Casino answered with our detailed review!
The welcome bonus is a 120% match
Weekly 60% reload
Massive library of games
High minimum withdrawal of $100
The responsible gambling page is lacking

Details

Name
Jupi Casino
Website
https://jupicasino.com/
Launched
14/01/2022
Licenses
Curacao e-gaming License
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Payment

Payment options

Bank Transfer Bank Transfer
Bitcoin Bitcoin
Ethereum Ethereum
Litecoin Litecoin
MasterCard MasterCard
Neosurf Neosurf
Skrill Skrill
VISA VISA

Deposit

Minimum deposit
$25

Withdrawal

Minimum withdrawal
$100

Customer Service

Email

Email support

Live chat

Live chat support

Jupi Casino Review

Jupi Casino Licensing, Safety, and Trustworthiness

Find out all about the licensing and security of Jupi Casino, here. 

Licence 

The owner of Jupi Casino is Famagousta B.V., licensed by the Curacao Government, which is common with many casinos. 

Why is Jupi Casino safe

Jupi casino offers several safe deposit methods like Neosurf and Skrill, so you can play at the casino without sharing your banking information.

As stated by Jupi, personal information is collected for verifying player identities and providing casino services. It’s not shared with other parties. 

The games are all from reputable and licensed developers, so there aren’t any concerns in that regard either. 

How easy it is to find information 

All of the information above was easy to find, and you can see it at the bottom of the site and in the privacy policy. Bonus terms are also clearly written out, including the wagering requirements, minimum deposits, and game eligibility. 

Jupi looks to be a safe casino

Jupi Casino doesn’t have any red flags that would indicate an unsafe casino. First, it’s fully licensed by the government of Curacao.

Second, the game providers are all well respected in the industry, so we know those are fair. Jupi is a new casino, though, so we’ll see how things continue into the future. 

How I Tested Jupi Casino

Below are all the main steps we take in reviewing casinos.

  1. Bonus and offers analysis

We examine everything about the bonus offer, including wagering requirements and other terms. 

  1. How easy is it to open a new account

We go through the process ourselves to see exactly how easy it is to open an account.

  1. Things you need to know about their deposit methods

We check all the deposit methods and important deposit-related terms. 

  1. What their game selection looks like

We check all the game categories to see the variety and number of titles they offer. 

  1. The play experience

With play experience, we focus more on the quality of the games. 

  1. How withdrawing works

We look at all the steps needed to make a withdrawal. 

  1. What do you do if you run into issues

We contact customer support to check how reliable it is and look at other resources the casino offers. 

Welcome Offers and Promos – Grab a Bonus at Jupi Casino 

Learn all about the bonuses waiting for you at Jupi Casino. We cover all the details, including what you’ll get and the conditions placed on the bonus funds. 

Welcome Bonus 

The welcome bonus at Jupi is a 120% deposit match up to $600. With most casinos offering a 100% match, this helps set it apart. If you wish, you can choose to claim an 80% match up to $400 instead for the live casino (rather than the slots). 

jupi casino canada welcome bonus

Conditions 

One of the main things to keep in mind is the welcome bonus can only be used on slots. It requires a minimum deposit of $25 and has a 40x wagering requirement

How to claim a bonus

When you register your account, you’ll be asked to select your bonus. After you make your first deposit, it’s automatically credited to your account. 

Promotions and Tournaments

Jupi has a reload bonus every weekend where you can claim 60% up to $500. There’s also a daily 5% casino cashback up to $500. 

jupi casino canada promotions

VIP program

There’s no VIP program at Jupi Casino. 

Jupi Casino has some great bonuses

Jupi Casino’s 120% match bonus is better value than what you’ll find at most casinos. The maximum value of $600 is pretty generous too. The weekly reload, and daily cashback is two fantastic additions that add a regular stream of bonus funds. 

The wagering requirement of 40x is relatively high, though, making it questionable if you can make any significant wins off the bonus. The bonus is also limited since you can only use it on slots, but if you want, you can opt for a live casino bonus instead. 

Register a New Account With Jupi Casino

To begin opening an account, click on the yellow “register” button. 

Step 1: Enter your email address.

Step 2: Choose a password, then re-enter it to confirm.

Step 3: Select your currency, then click continue to move to the last page. 

Step 4: Enter your full name.

Step 5: Enter your date of birth, city, address and postal code.

Step 6: Add your phone number and then check off that you’re at least 18.

Step 7: Click on “continue” to finish the registration. 

Opening an account at Jupi Casino is straightforward

Opening an account takes only two steps and can be done pretty quickly. You’ll find Jupi Casino asks for largely the same information as other places do. 

Jupi Casino Payment Methods

Jupi Casino has a modest selection of payment methods, focusing mainly on cryptocurrency. The minimum deposit at the casino is $25. You can find all the major options in the table below. 

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
VisaCredit / Debit Card10 Minutes2 Days
MastercardCredit / Debit Card10 Minutes2 Days
BitcoinCryptocurrencyInstantInstant
EthereumCryptocurrencyInstantInstant
LitecoinCryptocurrencyInstantInstant
NeosurfPrepaid VoucherInstant
Skrille-WalletInstantInstant
Bank TransferBank TransferInstant3-5 Days
Cash to CodePrepaid voucherInstant

The selection of payment methods could be expanded a little more

Jupi Casino’s payment options are more limited than some other places, but most people should still be able to deposit here. Interac, which is a popular Canadian payment method, isn’t available. 

Even in terms of cryptocurrency, many of the popular ones are excluded. Finally, it’s worth mentioning the minimum deposit is quite high. At $25, it’s well above many other online casinos. 

Games You Can Play at Jupi Casino 

Find out about all the exciting games at Jupi Casino here. 

Exclusive games and branded tables

While there aren’t any exclusive games at Jupi Casino, there are plenty of branded table games available..  

Slots selection

The slots selection is massive, with over 1,000 games to choose from. To access the slots, simply click slot games on the top left.

jupi casino slots library

Unfortunately, though, the slots aren’t sorted in any particular way. Some noteworthy titles we noticed include:

  • Book of Dead
  • Buffalo King Megaways
  • Lava Gold
  • Big Bad Wolf Megaways 
  • Power of Thor Megaways

Table games

The number of table games is quite high, with hundreds of games available. This is somewhat unusual for an online casino.

You’ll find all the classic casino games like roulette, poker, blackjack, and baccarat in all kinds of varieties. There are also games like bingo, Dragon Ball, Sic Bo, Keno, and more. 

Live casino

The live casino selection is also over 100 titles. There’s poker, roulette, baccarat, blackjack, and craps. It’s all fairly disorganized, however. 

jupi casino live casino

Game shows

There are a few live games shows you can enjoy, like Crazy Time, Monopoly Live, Mega Ball, and Dream Catcher. 

Game Providers

We list out all the major game providers at Jupi Casino, below. 

Slots providers

Slots come from many different providers, but some of the notable ones include Elk Studios, Quickspin, Play N Go, Microgaming, Pragmatic Play, Iron Dog Studio, and Yggdrasil.

Live casino providers

The live casino games are primarily from Evolution Gaming

The games selection is extensive but unorganised 

Jupi Casino has a ton of games to choose from, but finding what you’re looking for can be a challenge; the games aren’t sorted very well. For example, you can’t even filter the slots by new and popular, which is a standard feature. 

Time to Collect Your Winnings? Here’s How to Withdraw Your Money from Jupi Casino

Learn all about the withdrawal process at Jupi Casino, including a step-by-step guide below. 

Step by step guide on how to withdraw from Jupi Casino 

Step 1: Log in to your account.

Step 2: From the account section, click on withdraw.

Step 3: Choose a withdrawal method and enter the amount to cash out. 

Step 4: After that, the casino will want to verify your identity before the withdrawal is processed. 

Other important information to know when withdrawing

The minimum withdrawal at Jupi is a whopping $100, which is ridiculously high. Also, remember that you have to meet the 40x wagering requirement in order to withdraw.

You can find more information on the terms and conditions page. 

There are several problems at Jupi Casino when it comes to withdrawals 

The minimum withdrawal of $100 is a substantial negative factor against the casino. Casual and lower-bankroll players will almost certainly want to look elsewhere.

It means withdrawing smaller wins is impossible. Even if you don’t claim a bonus, there’s still a 3x wagering requirement. 

There aren’t many options for withdrawing either, especially if you’re not a cryptocurrency user. Many Canadian banks don’t accept casino funds anymore, which leaves your options quite limited based on what Jupi Casino provides.  

Customer Support

Jupi Casino offers both live chat and email for contact. There isn’t any phone support. 

Contact:Average Answer Time
email[email protected]24h
phone
live chatAvailable on their website 09.00 – 01.00 CET<5 min

Languages supported 

Support can be accessed in English, German, Spanish, Norwegian, and Finnish

Help Centre

By clicking on “contact us” at the bottom of the screen, you can access the help centre. Besides the contact information (email), there’s not much else here. 

Other resources they offer

There’s a FAQ, although it’s pretty basic. Alternatively, the terms and conditions page may have some information that you’re looking for. 

Customer support at Jupi Casino could be improved

There are several problems when it comes to customer support. First, the live chat is only available for a few hours a day. What’s worse is since it’s in Central European Time, it means it’s pretty much unavailable here for the entire day. 

The FAQ and other helpful resources are fairly sparse as well. If you’re looking for help at Jupi Casino, it’s going to be harder to access it than other places. 

Responsible Gambling

You can access the responsible gambling page by scrolling down to the bottom of the casino site. You’ll find Jupi offers time outs and self-exclusions.  

The responsible gambling page needs a major overhaul

There’s not much that you can say about the RG page other than there’s almost nothing there.  There are a couple of sentences about the protection of minors and how gambling can be addictive but a lack of features you would find elsewhere. 

For example, there’s no self-questionnaire, there are no signs to watch out for, and there are no links to outside resources or agencies. There are very few tools you can use as well, making this one a letdown. 

Conclusion

At first glance, Jupi Casino looked like it could be an attractive option given the 120% welcome bonus, but that’s as far as the positives go.

Nearly every aspect of the casino has some significant issues, and we can’t help but feel it was hastily put together with little thought or effort. 

For example, the ability to sort slots by at least new or popular is a feature you won’t find here. The minimum withdrawal of $100 is absurd, and even if you don’t take a bonus, you still have to wager your deposit 3x. The RG page is essentially just for appearances. 

There are many games, maybe one of the largest selections we’ve seen, but we struggled to find many well-known titles as we scrolled through.

The live support is only available for a few hours early in the day by European time, so it’s like there’s no live support at all.

Frequently asked questions

While Jupi is indeed 100% licensed, it has many policies we would consider to be unfair to players.
Jupi has an exceedingly high minimum withdrawal of $100.
The minimum deposit is $25.