Hejgo

Hejgo Review

Hejgo has been around since 2021 and offers Canadian players a user-friendly platform with thousands of games. This operator has proven itself in the European market, making it an easier choice for Canadian players, but let’s take a closer look at what’s available. We examine its promotions, games, payment methods, support, and more in our Hejgo Casino review.

What you’ll find in our Hejgo Casino Review

When completing our Hejgo Casino review, we looked at various factors to understand what the operator offers and how they compare to leading online casinos in Canada. We strive to provide unbiased and accurate information that tells you exactly what to expect.

1. Licencing, Safety, and Trustworthiness
2. Welcome Offers and Promos
3. Steps to Register an Account
4. Payment Methods
5. Game Selection
6. Withdrawal Process
7. Customer Support
8. Playing Experience
9. Responsible Gambling Policy

Hejgo Casino Licencing, Safety, and Trustworthiness

N1 Interactive Ltd operates this site, delivering a secure platform to players in Canada. The platform’s security comes from its licence, payment portals, and other security measures.

Hejgo Casino Licences

N1 Interactive Ltd manages Hajgo Casino, which means they operate under the same license from the Malta Gaming Authority. Not only does this safeguard your personal details with the latest security software, but ensures a fair and responsible gaming experience.

• Malta Gaming Authority Licence – No. MGA/B2C/394/2017 – Issued in 2018

Factors that make Hejgo Casino safe

Besides its licence, the following factors also ensure you have a safe gaming experience:

1. Payment portals are PCI DSS compliant and secure
2. Your information is kept secure using SSL encryption and two-factor authentication
3. Fair games are from famous providers, and SoftSwiss powers the platform

You can easily find the required site and promotion information by looking at the terms and conditions. Game rules can be easily found by loading a title and checking its menu options.

Welcome Offers and Promos – Grab a Promotion at Hejgo Casino

Multiple offers are available in the Promotions tab for Canadian players. When making an eligible deposit, you must accept the offer afterwards or use a promo code when depositing to receive it automatically.

Hejgo Casino new player offer

New players have two welcome offer options when they sign up. The first offer gives you 100 extra spins on Reactoonz with a minimum first deposit of C$30. You don’t need to use any promo code, and you have seven days to complete the 5x wagering requirements on the extra spin winnings.

A more classic offer gives you a 100% offer of up to C$150 and 100 extra spins on Book of Dead if you deposit C$37.50 on your first deposit using the promo code BD23. You have seven days to complete the 60x wagering requirements.

Hejgo Casino extra spins offer

On Fridays, Canadians can claim extra spins each time they make a minimum deposit of C$37.50 for up to 10 deposits and 200 extra spins. These spins are eligible on various Relax Gaming slots, allowing you to claim additional bonus rewards every week!

Hejgo Casino no deposit promotion

There’s no traditional no deposit offer available. However, Canadians who deposit at least once in the previous week will receive a special extra spins reward offer the following Monday that they can claim without depositing. The winnings have 20x wagering requirements, and players must activate it within five days.

Hejgo Casino cashback system

The cashback promotion has no wagering requirements. The cashback percentage depends on the loss you’ve incurred during the previous week, ranging between 10% and 25%.

Hejgo Casino promotions and tournaments

Players can also claim reload offers like the Wednesday reload using promo code WED50, which gives you a 50% promotion of up to C$600. The minimum deposit is C$37.50, the offer has 60x wagering requirements, and you have three days to complete it. Frequent tournaments will also be available on the Promotions tab.

Hejgo Casino VIP program

The extensive VIP program has 30 levels, and you earn one point for every C$40 you wager. Any reward you gain from the VIP program has 20x wagering requirements.

Multiple fun promotions but high Wagering Requirements

We love the variety of offers, but found that a few had high wagering requirements while providing little time to complete those requirements.

Steps to Register a New Account at Hejgo Casino

Any player from Canada, excluding Ontario residents, can sign up with Hejgo casino by clicking the black “Sign Up” button. Follow the prompts, providing your email, full name, address, phone number, and more.

After creating your account, you must verify your email, and then you’re good to go.

Important documents and information when registering at Hejgo Casino

Once you’ve reached accumulative withdrawals of €2,000, you must verify your account. This requires completing a strict KYC process with the following documents:

1. Identification documents like ID, driver’s license, or passport
2. Proof of address, like a utility bill from within the last three months
3. Proof of banking, like a screenshot of your e-wallet or photos of your cards

Easy sign-up within minutes

There’s nothing unexpected with the registration process or KYC verification, and the entire process takes only a few minutes to complete. Hejgo Casino certainly makes it easy to get it all done, thanks to step-by-step instruction. Overall, we’re impressed by the ease and convenience.

Hejgo Casino Payment Methods

Players will rejoice to learn they have various favourite payment methods available, and most aren’t restricted when claiming promotions. The minimum deposit of C$30 is slightly higher, but it means you’ll have more to play with and trigger a higher bonus.

Various methods and no fees

We appreciate the multiple popular payment methods available to players in Canada, and the lack of fees. However, some methods take longer to deposit, such as Interac, iDebit, and Sofort.

Top Games to Play at Hejgo Casino

Feast your eyes on over 6,000 games from top providers, ensuring you’re never bored on this platform. At Hejgo Casino you can always expect to play the latest arrivals since they have so many game providers on offer. The collection is huge, but the casino makes it easy to navigate on PC and mobile devices.

Branded and exclusive games

Fans of pop culture will have a fun time on this site with branded titles like Game of Thrones, Jurassic Park, and Jurassic World, among others. While there are no actual exclusive games, there are various other options and branded titles bring the fun of your favourite series or movie onto the reels.

The best Hejgo Casino slots

With thousands of online slots, it’s no surprise that Canadian players will have almost any type of slot available to them. Players can spin the reels on jackpots like Mega Moolah, use Feature Buy in games like Sweet Bonanza, or enjoy cascading reels and other collections in slots like Retro Tapes or The Rodfather Megaways.

Hejgo Casino live dealer

With a user-friendly live game lobby, you can easily browse between the hundreds of titles available. Not only do you have the classic roulette, blackjack, poker, and baccarat games, but you also have exotic variants of them and other options like Sic Bo, Andar Bahar, Dragon Tiger, and many other live dealer games.

Game shows at Hejgo Casino

This operator doesn’t slack off when it comes to game shows, so get your best smile on and be ready to participate in the show of a lifetime. Shows like Snakes & Ladders Live, Adventures Beyond Wonderland, The Money Drop Live, Mega Wheel, and many more are available. 

Famous providers listing games at Hejgo Casino

This operator offers Canadian players an impressive game selection thanks to the excellent software providers it partners with, including: 

• Slots: NetEnt, Play’n GO, Games Global, Big Time Gaming
• Live dealer: Realdealer, Pragmatic Play Live, Swintt, BetgamesTV
• Lottery: Gamevy, Relax Gaming, Playtech

Excellent game selection

We have no complaints about the games, as this operator provides an excellent selection of slots, crash and table games, live dealer titles, and more.

Details on How to Withdraw at Hejgo Casino

You can withdraw winnings once you complete all the requirements, and it’s easy to do so through your account profile. You click on the wallet icon and withdraw tab to get started, and you’ll have your winnings in your account within a few days.

How to withdraw winnings at Hejgo Casino

Follow this step-by-step guide to easily withdraw your winnings, but remember to complete the KYC process, and any wagering requirements first.

1. Press the account icon to open your menu and select “My Account”
2. Click on the “Wallet” option in the left sidebar
3. Select the “Withdrawal” tab
4. Choose your preferred payment method and enter the withdrawal amount
5. Add any required details, like your e-wallet email or card number
6. Send the withdrawal request, and wait for the operator to approve it

Other important information on withdrawals

The operator aims to process withdrawals within three days, which, along with the payout time, means you can wait between one and seven days to receive your winnings. You can only withdraw using a method you’ve deposited with, and the minimum withdrawal is C$30. Further, the monthly withdrawal limit at this platform is C$45,000.

Quick Process, but longer processing time

While requesting a withdrawal is a quick process, the actual payout can take longer. This is due to the processing time sometimes taking up to three days.

Hejgo Casino’s Customer Support

The customer support team is available 24/7 through live chat, contact form, and email to players in Canada. We found the team to be friendly and quick to respond and offer support in various languages.

The FAQ section will answer various questions, but no dedicated Help Centre exists. Further, the website is available in multiple languages like English, Norwegian, German, and more, but French isn’t one of them.

Multiple channels but challenging live chat feature

The live chat first lets you talk to a bot, which can transfer you to an agent. However, the available topics are limited, making it challenging to reach a live agent.

The Overall Play Experience at Hejgo Casino

The platform has a user-friendly interface, with various game filters using the Collections page. It also offers a desktop downloadable application, making it easy to access the platform instantly. Canadian players can also change the website information to the Canadian jurisdiction, making navigating easier.

Hejgo Casino mobile experience

While there’s no mobile app, the operator does help show how you can install a home shortcut to the site on your iOS or Android device. The mobile site offers the same game and promotion selection and doesn’t fall short of the desktop.

No apps, but an intuitive mobile website

While there are no apps, we’re satisfied with the mobile website, which offers all the same features and games as the desktop site.

Responsible Gambling at Hejgo Casino

The operator wants players to be as safe as possible and provides various responsible gambling tools. These range from deposit, loss, and wager limits to session limits, cool-off periods, and self-exclusion.

Provides various gaming tools

While there’s no reality check tool, you can set session, deposit, loss, and wagering limits, ensuring you have various features available.

Claim Multiple Promotions and Cashback

We rate this operator an 8/10, as it gives you access to thousands of games, multiple promotions, and various payment methods. While we would appreciate a more extended expiry period on promotions and easier live chat navigation, it’s overall an excellent casino. Players in Canada can enjoy a user-friendly interface and almost any game type they can imagine.

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