Espacejeux

Disapproved gaming license (Last updated: 22 June, 2021)
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Espacejeux is an online casino and lottery site that offers slots, table games, live games, and more. In the following review, you can learn more about the Espacejeux bonuses. Also, learn more about what the casino has to offer and if it’s worth a visit.

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Espacejeux is the only legal online casino in the Canadian province of Quebec. The casino enjoys much popularity for its choice of games and more!

88/100 Reviewed by CanadaCasino.ca

90/100 Reviewed by CanadaCasino.ca

The Espacejeux site is easy to navigate and can be accessed from any mobile device.

89/100 Reviewed by CanadaCasino.ca

Espacejeux has excellent customer support that can be reached via email or live chat.

91/100 Reviewed by CanadaCasino.ca

Summary

Espacejeux is managed by the regional government of Quebec and is the only legal online casino in the region. The casino features hundreds of casino games and lotteries amongst others. Players can visit and play while on the go since the site is mobile-friendly.
Available in English and French.
Mobile compatible.
24/7 customer support via live chat.
Slow withdrawals.
Limited number of payment methods.

Details

Name
Espacejeux
Website
https://www.espacejeux.com/
Licenses
Loto-Quebec
Mobile app
No
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

0 Bank Transfer
1 MasterCard
2 VISA

Deposit

Minimum deposit
$20

Withdrawal

Minimum withdrawal
$20

Customer Service

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

Espacejeux Review

Espacejeux Licensing, Safety, and Trustworthiness

Espacejeux is licensed and regulated by the World Lottery Association. You can find proof of the casino’s valid license at the bottom of the website’s homepage.

The site is managed by the regional government of Quebec, which guarantees its safety and fairness.

The website also has an ‘Integrity and rigour’ tab where you can read more about the fairness of games. 

Espacejeux Is a Trustworthy Casino

We had no issues finding the licensing of the casino. However, we would like to see more detailed information on the casino’s safety terms. The casino is only available to Canadians who reside in Quebec, so some players might find it challenging to access the casino. 

The casino’s website layout makes it hard to find specific information. We would prefer if the casino had a search button to make things a bit easier.

VERDICT:

Espacejeux has a valid licence but lacks detailed information on player safety. We rate this aspect 3/5.

How We Tested Espacejeux

To complete our Espacejeux review, we first look at the licensing and player safety of the casino. We’ll also evaluate and rate the following aspects:

Bonus and Offers Analysis

We look at the different types of bonuses and promotions that the casino offers. Our job is to read the fine print and evaluate the worthiness of each promotion. 

Opening an Account

We favour casinos that make it quick and easy for new players to sign up. 

Deposit and Withdrawal Methods

When it comes to finances, we assess the payment methods, minimum and maximum transactions, and the amount of time it takes to withdraw winnings. 

Game Selection and Gameplay

We want to introduce players to casinos that offer a large selection of games. We also study the game providers and how well the games function. 

Troubleshooting

No online casino is perfect, so when an issue arrives, we want prompt solutions. That’s why we test the casino’s customer service and how fast they respond. 

Espacejeux Welcome Offers and Promos

Espacejeux offers only a small welcome or sign-up bonus. Instead, the casino provides selected promotions where players stand a chance to win prizes when signing up. 

As a new player, once you signed up, you can claim C$10 to play at any of the games or lotteries available in the games lobby.

Espacejeux casino
Espacejeux welcome offer

Promotions and Tournaments

The casino offers several promotions. If players sign up on mobile, five players stand a chance to win CAD $1,000 to spend at the casino. The casino also features daily promotions. 

VIP program

The casino doesn’t feature any information on a VIP program. 

Espacejeux Lacks Bonuses For New Players

Compared to other casinos, Espacejuex isn’t a great choice if you’re looking for welcome bonuses. We’re also disappointed that the casino doesn’t have a VIP program or bonuses to reward big spenders.

VERDICT:

Espacejeux offers only a small welcome bonus, with hard to find terms and conditions. Thus it leaves us with a score of 3/5.

Register a New Account With Espacejeux

Opening an Espacejeux account is a straightforward process. You need to provide your name, email address, and proof of residence. You can select a payment method after you have completed your registration.

Espacejeux Canada
Espacejeux Registration

Espacejeux Makes it Easy For New Players to Sign up. 

We had no difficulty registering a new account. Once our account was ready, we could start using the casino. 

VERDICT

Thanks to a quick sign-up process, we rate this section 5/5.

Espacejeux Payment Methods

You can use the following methods to deposit and withdraw from Espacejeux:

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time

Visa
Credit / Debit Cardinstant7+ working days
MastercardCredit / Debit Cardinstant7+ working days
Bank TransferCredit / Debit Cardinstant7+ working days

Espacejeux Offers Limited Payment Methods

Sadly, the casino doesn’t offer any e-wallet payment methods. So the only way to make a deposit is by using a credit/debit card. The casino’s website doesn’t provide enough information on the payment terms, as there’s no deposit/ withdrawal page. 

Although deposits are instant, withdrawals can take more than a week. Once again, the Espacejeux website has no information to explain the extended waiting time.

VERDICT: 

We would like to see Espacejeux add more payment options in the future and to offer more informtion. Here, we rate the casino 3/5.

Games You Can Play at Espacejeux

Slot Selection – Espacejeux has a decent selection of slots available. Some of the top picks include Cleopatra, Nordic Heroes, Davinci Diamonds, and Golden Goddess. The casino also features various progressive jackpot slots.

Table Games – With Espacejeux, you can enjoy different variations of blackjack, baccarat, roulette, and video poker.

Live Casino Games – The casino offers several live games. You can enjoy baccarat, poker, roulette, and more. 

Game Shows – Espacejeux offers Crazy Time. It features a live dealer that will make you feel like you’re participating in a TV-inspired game show. 

Espacejeux Review
Espacejeux games lobby

Game Providers

Espacejeux offers games from some of the best game providers on the market, such as IGT, Microgaming, OpenBet, Ash Gaming and more. 

Espacejeux Has an Excellent Game Selection

We’re pretty impressed with the Espacejeux game selection. The casino features top-rated slots, and we especially like the live table games and bingo. 

Time to Collect Your Winnings? Here’s What You Need to Know

After registering with Espacejeux, you can select a payment method and make your first deposit of CAD $20 or more. When you’re ready to make withdrawals, you can use wire transfer. However, there’s no information on how long a transfer can take, so expect to wait seven or more working days. 

Withdrawals With Espacejeux is Substandard

Before signing up with any casino, we’d suggest reading the term of withdrawals. However, Espacejeux doesn’t have any information on this matter available. The casino doesn’t offer fine details before registration. 

Customer Support

Contact:Average Answer Time

Email

[email protected]
24 – 48h

Live chat
Available 24/7 on their website5 – 10 min
Phone line1 866 611-568610 – 15 min

Languages Supported

Espacejeux is available in both English and French.

Help Center

If you want to contact the casino, you can either use the live chat feature or call the casino’s helpline. 

Other Resources

The casino’s website has a detailed FAQ section that can answer most of your questions.

Espacejeux Excels at Customer Service

When it comes to having your questions answered, the casino offers various methods to do so. The 24/7 live chat feature makes it easy to get instant feedback. The casino also has a helpline to assist customers in English and French. 

The website’s FAQ section was also helpful as it gave us some clarity on a few of our questions.

VERDICT:

We’re satisfied with the customer care offered by Espacejeux, and we score this section 4.8/5.

Responsible Gambling

The Espacejeux website has a ‘Responsible Gaming’ tab where players can read more about the risks of gambling. The casino also offers tips on preventing addiction and gives suggestions on how to set up spending budgets. 

Espacejeux Makes Players Aware of Gambling Risks

The casino’s responsible gambling section makes the dangers of online gambling clear to its users. Espacejeux also explains that gambling is a game of chance and warns players there aren’t any methods that can guarantee a win.  

VERDICT: 

The casino offers sufficient information on the risks of gambling. Therefore, we score this section 5/5.

Awards and Recognitions

The casino has no information on its awards. 

Conclusion

Compared with other competitors, Espacejeux is a standard casino. It features fantastic games by top providers, and with excellent customer service, you won’t have any difficulty using the casino. 

Unfortunately, the casino offers only a small welcome bonus, and it can take a while to receive your winnings.

On final thoughts, we like Espacejeux, but if you’re looking for a generous welcome bonus, we recommend looking elsewhere. Overall, we rate Espacejeux 3.9/5.

Frequently asked questions

Yes, Espacejeux is the only licensed casino in the province of Quebec. It is also managed by the regional government.
There is very little information about withdrawal timelines, however, since this is done through wire transfer, expect to receive within a week or so.
yes, if you are reaching out through the live chat than the service is available 24/7.