CasinoCruise

Approved gaming license ca

A casino site that’s truly above board

CasinoCruise

CasinoCruise
81
81
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$1 000 Bonus Wagering 40x
200 Freespins Wagering 40x
19+ | 18+ in AB, MB, & QC | Play Responsibly | ResponsibleGambling.org | 18+.New Players only. Min C$10 deposit. 40x wagering on bonus and free spins. Max win from free spins C$100. Spins expire in 72 hours. Bonuses are valid for 14 days. Game Weights: All Video Slots and other games - 100%, All games under the category | Rules and conditions applies
81
Rating
Popularity

A large casino estb. in 2014. It has a number of complaints against them and is on one blacklist. Parent company,Genesis Global Limited, has other casinos and won Pay N Play Operator of the Year. 2020

85/100 Reviewed by CanadaCasino.ca

4 deposit welcome bonus up to $1000: 1st: 100% up to $200 + 200 free spins, 2nd: 50% up to $200, 3rd&4th: 25% up to $200, wager req = 40x

70/100 Reviewed by CanadaCasino.ca

No mobile app, but mobile-friendly. No cryptocurrencies offered.

94/100 Reviewed by CanadaCasino.ca

No live chat. Only phone and email.

51/100 Reviewed by CanadaCasino.ca

Details

Name
CasinoCruise
Launched
18/09/2014
Mobile app
No
VIP program
No

Payment

Payment options

0 EcoPayz
1 Euteller
2 iDebit
3 InstaDebit
4 Maestro
5 MasterCard
6 Neteller
7 PayPal
8 Skrill
9 Trustly
10 VISA

Customer Service

Email

Email support
Yes

Live chat

Live chat support
Yes

CasinoCruise Review

With a top-notch Casino Cruise Casino welcome offer to warm up your day, the crew is ready to get you comfortable for a world tour to remember. You won’t have a dull moment with more than 1,300 games to choose from. Boasting the top industry names such as NetEnt, Evolution Gaming, and Microgaming is only the start of this surprising discovery!

Join us on our voyage as we explore all it offers on top of its warm and friendly welcome!

Casino Cruise Welcome Screen

What Is Casino Cruise, offering?

LicenceUK Gambling Commission, Malta Gaming Authority
BonusesWelcome Bonus & Live Casino Welcome Bonus, Free Spins, Monthly Prize Splash, Cashback Bonus, Prize Drops promo
Payment Methods9VISA, Mastercard, Maestro, Interac, ecoPayz, Paysafecard, Astropay, Jeton, Muchbetter
Casino Games6Slots, Roulette, Blackjack, Poker games, Live Casino, Slots, Free Slots
Providers11Microgaming, NetEnt, Play N GO, Evolution Gaming, Quickspin, Yggdrasil, Red Tiger, iSoftBet, Relax Gaming, Skywind Group, NYX
Mobile AppXNo need to download, play it from your browser
VIP ProgramYou can join the Captain’s Club by invitation only
Min DepositC$10
Min WithdrawalC$10
Customer SupportEmail, Phone, Live chat

Casino Cruise Licensing, Safety and Trustworthiness

Casino Cruise boasts two of the most trusted licensing authorities on its site. They’re approved and licensed by the Malta Gaming Authority and the United Kingdom Gambling Commission.

It utilizes the latest SSL 128-bit encryption tech and PCI compliant payment methods, ensuring the safety of all data exchanges between yourself and the casino’s website. You can rest assured that all personal info is kept safe from online threats.

The provider supports responsible gambling and offers direct links to BeGambleAware.org. You’ll also find multiple self-help tools on the site to limit your time and spend if it’s needed.

All the legal information regarding the use of the site is at the bottom of each page. You’ll also find the general and bonus terms and conditions in the same spot.

It offers all the tools and support for a safe online experience. 

I could easily find all the licensing information I look for in an online casino. Casino Cruise also supports responsible gambling and makes it easy to find help and resources directly from its website. 

Casino Cruise gets a high score for safety and security because it conforms to two of the most highly regarded authority’s guidelines. It’s easy to find relevant information on the site, and the self-exclusion tools are efficient.

How I Tested Casino Cruise Casino

I have a tried and tested 7-step list I follow when reviewing online casinos. Here I share my first impressions of each as I tested Casino Cruise: 

1. Bonus and offers analysis: The Casino Cruise bonuses impressed me with their generous and ample offers. The minimum bonus requirements are also very achievable at 40x your bonus amount.

2. How easy it is to open a new account: Registering a new account should be a quick process. I managed to open a new account and start playing in less than three minutes.

3. Things you need to know about their deposit methods: It has to be country-specific to make it effortless for Canadians to find a method they already use. 

4. What their game selection looks like: The game’s portfolio makes or breaks an online casino. I’m delighted to say that I found more than 1,300 games from top developers on the site.

5. The Play experience: The Casino Cruise website and interface is fun, colourful and user-friendly. It’s easy to find what I like and navigate my way around its site.

6. How withdrawing works: Casino Cruise offers withdrawals on all the same methods you use to deposit. It makes it easy to use the same card or e-wallet for both. 

7. What do you do if you run into issues: You can talk to a support crew member via an instant chat feature around the clock.

Welcome Offers and Promos – Grab a Bonus at Casino Cruise

A generous welcome bonus should indicate the casino’s overall modus operandi, not a one-off offer for newcomers only. Casino Cruise has an array of bonuses and promotions for regular players too.

Casino Cruise offers no less than nine different bonuses and promotions. It has a separate welcome bonus for table game lovers, which is always refreshing to find.

  • A deposit match Casino Cruise welcome offer up to C$1,000 plus 200 free spins
  • A live casino bonus up to C$100 for roulette, blackjack and Dream Catcher
  • A weekly cashback bonus of 10% up to C$200
  • Weekly Drops & Wins from the C$62K Pragmatic Play prize pool
  • The monthly Splash Bonus – 2 x 50% deposit matches up to C$100
  • The Monday Breeze reload bonus is a 25% deposit match and ten free spins
  • The Tuesday Pool Party gives you C$200 in bonus when you make a deposit

You’ll also be able to claim Weekend Freebies and convert play points to casino credit. To claim your bonus, you can use the bonus codes supplied here on our page when you make your next deposit at Casino Cruise. It’s essential to keep in mind that you may only have one active bonus at a time.

VIP Program

The VIP program has three tiers that you can register for at any time. It starts with the Deluxe Suite, then the Royal Suite and the most elite tier known as the Presidential Suite.

Once you enter, you start earning points with every bet you place. As you progress, it unlocks more customized rewards, and a personal accounts manager will keep you informed of your rise to fame and what it means for your bankroll.

Casino Cruise promotions

Casino Cruise offers one of the largest varieties of bonuses I’ve come across in a long time.  

I was impressed with the provider’s commitment to reward all its players every day of the week. It made me feel valued and gave me another reason to make this casino my regular online hang-out spot for a while.  

Casino Cruise has left no stone unturned in its quest to show customers that they’re valued. The bonus wagering requirement of 40x is lower than the industry norm, reiterating its commitment to provide players with value for their time and money.

Register a New Account With Casino Cruise

When you see something you like, you want it right now, right? For this reason, we make sure the registration process is quick and straightforward.

The sign-up process at Casino Cruise is as easy as 1, 2, 3. 

Step 1: Select the ‘Sign Up’ icon and enter a username, email and password.

Step 2: Enter your name, surname, date of birth, address and preferred currency, press ‘Submit.’

Step 3: Wait a few minutes while the crew gets you registered, make a deposit, and play.

Casino Cruise Registration step 1
Casino Cruise registration

It’s effortless to open an account on Casino Cruise.

Convenience is key to me. Casino Cruise makes it quick to register and start playing. I also appreciate that KYC processing only takes place when I want to make a withdrawal. 

The new player registration is seamless and hassle-free. You don’t have to supply personal documentation upfront, saving time and getting you in the game faster.  

Casino Cruise Payment Methods

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
VisaCredit/Debit Card10 Minutes2 Days
MasterCardCredit/Debit Card10 Minutes2 Days
MaestroCredit/Debit Card10 Minutes2 Days
InteracOnlineOnline Bank TransferInstant24H
PaysafeCardElectronic VoucherInstant 
ecoPayze-WalletInstant 
MuchBettere-WalletInstant 

The payment methods are enough for a new player at Casino Cruise.

You don’t want to use banking methods that you’re not comfortable with. It would’ve been great if Casino Cruise offered cryptocurrencies. Still, their provider’s list is sufficient and Canadian players will make payments effortlessly. 

The payment methods offered by Casino Cruise cover all the most popular types and make it easy for you to deposit and withdraw. The provider lost a point because it doesn’t offer cryptocurrencies. 

Games You Can Play at Casino Cruise

Slots – Its superb slot collection has both classic three-reel and modern five-reel video slots. The collection is full of top titles, including Gonzo’s Quest, Starburst, Wolf Gold, Book of Dead and the John Hunter Series of slots.

Table games – If you’re a table game lover, you won’t be disappointed. All the most played games are available in multiple variants of each. You can enjoy roulette, blackjack and loads of poker games.

Live casino tables – The live casino is powered by the multiple awards winning Evolution Gaming. You can take a virtual seat at a baccarat, roulette, blackjack or craps table as you talk to your live dealer via an instant chat feature on your screen.

The site also hosts an array of game shows to enjoy. You’ll find Dream Catcher, Monopoly, Mega Ball and the popular Deal or No Deal available to choose from.

Game Providers

The provider offers an exciting collection of games to suit every taste. Although it doesn’t provide branded titles, it boasts various top developers in the industry on its website. You have more than 1,300 games to choose from, including the most popular titles from all the top developers. 

Casino Cruise hosts 11 software providers that include Microgaming, NetEnt, Play N GO, Evolution Gaming, Quickspin, Yggdrasil, Red Tiger, iSoftBt, Relax Gaming, Skywind Group, NYX.

The Game selection includes all the most popular Canadian casino games.

The games collection is enough to make a regular visitor out of me. All my favourite developers are present with their most popular slots and table games. The live casino powered by Evolution is another reason why Casino Cruise can chip my ticket as I board for a long-haul cruise on this ship!

Time to Collect Your Winnings? Here’s What You Need to Know

The withdrawal process is as simple as depositing. All payment methods you could pay with are available when you want to cash out. It keeps the process quick and straightforward. 

The casino has a low minimum withdrawal limit of C$10, making it affordable for entry-level players to enjoy the Casino Cruise experience and cash out when they want to disembark. The maximum withdrawal per transaction is C$3,000. 

Withdrawing from Casino Cruise is quick and easy. 

All the most-used Canadian payment methods are available. I would’ve added an extra star in its bucket if I could use my Bitcoin wallet.  

Customer Support

The Casino Cruise support crew are highly trained professionals from across the globe. The level of service via the instant chat feature is what you’d expect from a cruise liner. It’s refreshing to talk to people who are passionate about what they do.

The website offers an extensive FAQ section for questions customers ask regularly. If you’d prefer a one-on-one discussion, you can use the responsive live chat feature on the site. You can also call or email the crew. The Casino Cruise crew will serve you in English, German, Swedish, Arabic, Norwegian or Suomi. 

 ContactAverage Answer Time
Email[email protected]24-48 hours
Phone1647484560615 mins
Live ChatAvailable 24/7 on their website5-10 mins

The Casino Cruise support crew excels at offering customer support.

The excellent level of friendliness and professionalism rounds off the entire Casino Cruise experience perfectly. Response times via all contact methods are fast. 

The customer support team gets another perfect score from our Casino Cruise casino review team. It’s quick to get a hold of them via several means, including a live chat feature. They’re professional and eager to help.

Responsible Gambling

It shows an operator’s commitment towards its clients if they support responsible gambling. Online gambling is loads of fun, so much so that it’s easy to keep track of your time or money spent on a site. The provider has to offer tools to help you manage it responsibly.

Casino Cruise runs a tight ship and partners with BeGambleAware.org to support players who develop a problem. It’s easy to find the ‘Responsible Gambling’ section on its site, and they offer great guidance and tips.

Casino Cruise provides multiple tools to help curb gambling addiction.

Online gambling provides so much entertainment and causes me to forget to keep an eye on my time and finances while having a good time. The self-help tools on the site make it easy to manage.

Casino Cruise partners with BeGambleAware.org and has an extensive responsible gambling section on its site with helpful questionnaires and advice. The self-exclusion tools on the site are practical to manage your gambling habits.

Conclusion

Casino Cruise is like taking a holiday on your couch. The provider ticks all the boxes in terms of game variety, safety on site, ease of payments, and easy-to-reach customer support. With its extensive game portfolio from top-notch developers, this could become one of my go-to favourites.

Casino Cruise scores a well-deserved 4/5 overall, and I invite you to click on the below link and try it out for yourself!