Estb in 2020, still a smaller new casino. Parent company,Genesis Global Limited, has other casinos and won Pay N Play Operator of the Year. 2020
4 deposit welcome bonus up to $1500: 1st: 100% up to $300 + 300 free spins, 2nd: 50% up to $400, 3rd&4th: 25% up to $400, wager req = 40x
No mobile app, but mobile-friendly. No cryptocurrencies offered. Difficult to located support services. Games not the easiest to navigate. Difficult to located support services
No live chat. Only phone and email.
Summary
Most popular slots at Casino Lab
Details
Game Offerings
Providers
Payment
Payment options
Deposit
Withdrawal
Customer Service
Telephone
Casino Lab Review
This newcomer to the online gambling industry is playing by the book and proudly sports the UKGC and Malta Gaming Authority logos at the bottom of its page. Read on as we share all the marvellous features and specials we found in our Casino Lab review!
What Is Casino Lab, offering?
License | ✔ | Malta Gaming Authority & UKGC |
Bonuses | ✔ | Welcome bonus, Free Spins |
Payment Methods | 20 | VISA Debit, Debit Mastercard, PayPal, Trustly, Neteller, Skrill, Paysafecard, boku, instaDEBIT, Euteller, EasyEFT, Maestro Card, eco, Sofort |
Casino Games | 13 | Slots, Jackpot Games, Roulette, Blackjack, Casino Hold Em, Live Casino, Video Poker, Monopoly, Dreamcatcher, Baccarat, Craps, Sic Bo, Dragon Tiger |
Providers | 13 | Big Time Gaming, Evolution Gaming, Ezugi, Gamomat, iSoftbet, Microgaming, NetEnt, Play’n GO, Push Gaming, Quickspin, Red Tiger Gaming, Skywind, Yggdrasil Gaming |
Mobile App | ✗ | Not necessary, you can play directly from your browser |
VIP program | ✔ | Get your exclusive coat and goggles as you enter the VIP lab |
Minimum Deposit | ✔ | CAD$10 |
Minimum Withdrawal | ✔ | CAD$10 |
Customer Care | ✔ | Email, Phone |
Casino Lab Licensing, Safety and Trustworthiness
We look deeper than just the surface beauty in our Casino Lab review. We want to be sure that you’re in safe hands too. Online casinos should proudly boast their compliance, and Casino Lab doesn’t disappoint in this department either.
Casino Lab carries the United Kingdom Gambling Commission and Malta Gaming Authority seal of approval. They’re both world-recognized licensing bodies that follow stringent gambling protocols.
The developers of Casino Lab adhere to further safety regulations by using the latest SSL encryption technology on its site. It means that all your data is kept safe from potential online threats. The payment systems they use are all well known trusted providers.
In the online gambling industry, there are independent organizations that do regular spot-audits. They regularly check the Casino Lab RNG technology to ensure that the house edge remains fair.
You can easily find all the rules and regulations for enjoying this fab lab experience at the bottom of each page under the ‘Terms & Conditions’ tab.
They’ve pulled out all the stops to deliver a safe game!
Casino Lab ticks all the boxes I usually look for in terms of safety and security. It’s evident that they regard it highly important and aren’t shy of showing it.
All the relevant authorities have approved the online operations of Casino Lab, and Genesis Safe play endorses them. It means that their processes and systems are safe and fair.
How I Tested Casino Lab
I have a fixed checklist I work through when reviewing online casinos. Although every operator is unique, they should maintain a set number of features to make it onto my ‘Let’s play!’ list.
1. Bonus and offers analysis: The welcome bonus, reload bonuses, and other promotions must add value to your playing experience. I make sure that the minimum wagering requirements are fair and that you have a reasonable chance of withdrawing winnings.
2. How easy it is to open a new account: You can register a new account on your PC or your phone in less than five minutes. It’s important to know that you can quickly get playing if you choose Casino Lab.
3. Things you need to know about their deposit methods: Casino Lab offers a wide variety of deposit and withdrawal methods. It has a good selection of credit and debit cards, e-wallets, pre-paid cards and traditional wire transfer options.
4. What their game selection looks like: It’s one of the best collections I’ve reviewed in a while. They have more than 1,450 slots, casino games and live dealer titles for you to choose from. The entire portfolio is straight off the favourites list from the best known and trusted developers.
5. The Play experience: Casino Lab enthralls you with a themed website featuring three lead characters that host you as you navigate your way around the site. The animations are excellent quality HD graphics. The interface and dashboard are easy to understand and navigate.
6. How withdrawing works: You go to the payments section on the dashboard and select withdrawals. You indicate the amount and method of payment you prefer and submit your request. Casino Lab will complete the transaction.
7. What do you do if you run into issues: You can contact the support staff via email or phone. Casino Lab has an extensive FAQ section on the website that answers many regularly asked questions.
Welcome Offers and Promos – Grab a Bonus at Casino Lab
The Casino Lab bonuses are very generous in terms of industry standards. It has a Casino Lab welcome offer that’ll impress even the most seasoned players. Currently, the welcome bonus is a whopping 100% deposit match of up to CAD$1,500 and 300 free spins.
If you deposit an average of CAD20 or more per week, Casino Lab will treat you to weekly reload bonuses. Once again they’ll match your deposit and remember their monthly bonuses to regular players.
You’ll find a well-defined description of each bonus and its wagering requirements at the bottom of each page under the ‘Bonus terms & conditions’ section.
Promotions and Tournaments
Casino Lab bonuses don’t end after you’ve signed up. You can win daily prizes in their ‘Drops & Wins’ promotion available to all players. The slots you have to play to enter are some of the most exciting titles in the market and include Wolf Gold, Great Rhino Megaways, Chilli Heat, and various other popular titles.
VIP Program
You can choose to enter the Casino Lab VIP club. It’ll open up a world of unique features as you climb the ladder to success. The website doesn’t explicitly explain how to mount this VIP ladder to stardom, but it does share what you can expect to find extra as an Exclusive Lab Club member.
- Personal accounts manager
- Monthly VIP prizes and bonuses
- Personalized birthday offers
- Exclusive holiday packages
Casino Lab offers more than enough bonuses for everyone
The Casino Lab welcome bonus is very generous, and they make it easy to play through with reasonable wagering requirements. The fact that the reward is divided into four parts means you can stretch out the bonus over a few days without losing any benefits.
Compared to the industry norm Casino Lab is ahead of the competition. Their bonuses have reasonable terms that are easy to achieve with a 40x wagering requirement.
Register a New Account With Casino Lab
When registering a new account with an online casino, you want to get through it without feeling that you’re over-committing quickly. The Casino Lab registration is a fast three-step process that took no more than five minutes.
Casino Lab has a quick three-page registration process. You can get playing in no time, with your account up and running smoothly.
- Select the green ‘Sign up’ icon in the top right corner
- Choose a username and password, and enter your phone number
- Enter your name, surname and date of birth
- Enter your country of residence, preferred currency and accept the ‘Terms & Conditions’
- You can then press ‘Submit,’ and Casino Lab will register your account quickly
It’s quick and easy to open an account on Casino Lab
I liked the fact that they only asked the necessary questions. I got through the registration process in three minutes and could start playing right away.
Because Casino Lab makes it quick to register, they deserve a high score. They don’t ask unnecessary questions, making it a great option if you want to check out the site first.
Casino Lab Payment Methods
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Credit/Debit Card | 10 Minutes | 1 – 3 Days |
Mastercard | Credit/Debit Card | 10 Minutes | 1 – 3 Days |
Maestro | Credit/Debit Card | 10 Minutes | 1 – 3 Days |
Interac Online | Online Bank Transfer | Instant | 3 – 5 Days |
PaySafeCard | Prepaid Voucher | Instant | N/A |
EcoPayz | e-Wallet | Instant | Instant |
MuchBetter | e-Wallet | Instant | Instant |
Bank Transfer | Bank Transfer | N/A | 3 – 5 Days |
Casino Lab doesn’t offer cryptocurrencies
It’s easy enough to make payments to Casino Lab as they offer a wide variety of options. I would have loved seeing Bitcoin or Ethereum on here as well.
The options supported by Casino Lab, offer a wide range of popular Canadian payment systems. It’s enough variety to make it easy for all players to deposit and withdraw from the casino.
Games You Can Play at Casino Lab
The Casino Lab slot collection is the main attraction, and every popular title you could think of is present. If you head over to the slots page, you’ll find it conveniently grouped into ‘Popular,’ ‘New,’ and ‘Christmas’ games. Book of Dead, Starburst, Gonzo’s Quest, Wolf Gold and Fire Joker are but to name a few of the superb collection of favourites. It’s also reamed with titles that are not so well known, and you won’t lack variety.
If you’re a table game fan, you won’t be disappointed either. All the games have an array of variants. You can choose from Blackjack, Roulette, Baccarat, Hold ’em and Craps.
The live dealer collection also has no end, and you can face-off against a live croupier playing Live Craps, Live Blackjack, Live Roulette, Sic Bo and a variety of others. Casino Lab also caters to players that enjoy live host Game shows, and you can play Monopoly, Deal or no Deal, Mega Ball or Dream Catcher.
Game Providers
Any online casino is only as successful as their games collection, and Casino Lab hosts the best of the best. You’ll find slots by NetEnt, Play’nGO, Red Tiger, Yggdrasil, Microgaming, Pragmatic Play, Quickspin and Isoftbet, to name a few.
Evolution Gaming and Ezugi host the live dealer games. Each live game is live-streamed from studios that’ll make you feel as if you’re sitting in your favourite casino on the Strip. The dealers are professional and will make you feel right at home.
The Game selection is one of the largest available to Canadian players
The games collection at Casino Lab will make any regular online gamer go weak in the knees! With a portfolio of over 1,450 games, they cover the entire spectrum of superb online casinos with top developers.
Time to Collect Your Winnings? Here’s What You Need to Know!
The Casino Lab website is very user-friendly and easy to navigate. If you’re ready to make a withdrawal, you can head over to the dashboard on the left side of your screen. Select the ‘Payments’ options and press ‘Withdraw.’ You’ll see all the available withdrawal methods, and you can click on the provider you want to use.
Casino Lab has a minimum withdrawal limit of CAD$10 and a maximum of CAD$3000 per transaction. All E-wallet withdrawals are instant, credit and debit cards take one to three days, and a traditional bank transfer can take up to five days.
Withdrawal process at Casino Lab is quick and easy
The Casino Lab payments and processes for withdrawals are painless and very straightforward. I found a convenient method and requested my payment within seconds.
Customer Support
It’s vital to reach a customer support member in case you need assistance. The support tab is conveniently situated on the dashboard and easy to find. It would’ve been perfect if Casino Lab had a live chat feature, and we hope they consider adding it.
Contact | Average Answer Time | |
---|---|---|
24-48h | ||
Phone | +16474986560 |
15 mins |
Live Chat | Not available on their website | N/A |
Casino Lab customer support should be easier to reach
I’m surprised to find an online casino that doesn’t offer an instant chat option in this day and age. I’ll be watching this space to see if it follows.
Although we don’t question their service level, they could’ve had a higher score by adding a live chat feature. If you have an urgent question, it’s unpleasant to wait on a phone or check your inbox for answers.
Responsible Gambling
It’s vital to know that an online casino cares about its players. Casino Lab supports excellent organizations that are available to guide and assist players with potential gambling problems.
Casino Lab offers a variety of self-help tools to curb excessive gambling habits. You can set up personal limits for time and funds spent on the site. They also partner with BeGambleAware.org and the Responsible Gaming Foundation.
Casino Lab Casino offers multiple Responsible Gambling tools
It’s easy to find the responsible gambling section on the site, and it directs to other organizations that are ready to assist.
Casino Lab scores well for being a responsible gaming provider. They have the right partners available on their site to help any player with a potential gambling problem.
Conclusion
It’s not easy to impress our expert review team, but Casino Lab managed to do precisely that. Their amusing theme is immersive as you become a part of the lab team brewing weird and wonderful potions. The games collection is splendid, and Casino Lab didn’t leave a single stone unturned in their efforts to present a safe and secure online gambling destination.
If you are ready to dive in, we invite you to visit Casino Lab from the below link!