Uberlucky

Uberlucky Review

As a brand new online casino, Uberlucky has a fantastic library of slots, casino games, progressive jackpots and a live dealer section.

It also boasts titles from some of the best software providers, including NetEnt, Yggdrasil Gaming and Pragmatic Play.

Keep reading our UberLucky Casino review to learn whether this new kid on the block has what it takes to become a prominent industry player! 

What is UberLucky Casino Offering?

UberLucky Licensing, Safety and Trustworthiness

UberLucky operates under the Curacao e-gaming license of its parent company, Familypot B.V. The platform is uncluttered, with a crisp green design and easy navigation.

You can find categories of the casino’s legal, bonus, and other information at the bottom of the homepage. Game rules are found within each game.

The casino promises to use technical and organisational measures to ensure the security of its systems and all data submitted via its platform.

According to its privacy policy, UberLucky treats your personal information in line with ISO27001 principles and the highest data protection standards. 

When it comes to fairness, UberLucky’s terms and conditions state, under its “Limitation of Liability” clause, that games are provided without any express or implied warranty whatsoever.

UberLucky Casino Seems Safe and Secure

UberLucky is licensed by an authority known for its relaxed regulations and enforcement. While many reputable betting sites hold such a license, as a new casino, UberLucky will need to prove its reliability and safety.

The casino’s terms, conditions and privacy policy are clear and easy to find. However, besides the “Limitation of Liability” clause, there’s no other mention of games or how the casino ensures fairness. This is somewhat concerning.

UberLucky holds a license from an authority known for its easy approvals and relaxed standards. Plus, we couldn’t find a “fairness of games” clause.

How I Tested UberLucky Casino

When reviewing a casino, I look at everything from the first impression and design to the sign up and withdrawal processes.

I also test a few games, claim bonuses, deposit funds, and contact customer support. Here’s a list of pertinent steps I followed:

1. Checking out bonus offers

I look at how many welcome bonuses and promotional offers are available. I also investigate the wagering requirements and overall quality compared to the industry standard.

2. Is it easy to sign up?

Creating an account should be a simple process. If it’s long and complicated, it makes for a questionable first impression.

3. The available deposit options

Convenience plays a major role here. I find out what deposit options are listed, whether there are limits, and any associated fees.

4. The games library

I check whether the casino offers an ample amount of slots, table and card games from reputable software providers. If there’s a live dealer section, I look at the variety and quality of the titles.

5. Testing the platform

First, I search for a few games to see how easy it is to navigate the site. Next, I test some games from each category. The casino loses points if titles don’t load quickly. The rules and settings should be easy to find, too.

6. How withdrawing works

When I’m ready to withdraw my funds, I find out if there’s a Know Your Customer (KYC) process. This usually entails identity verification.

Next, I look at the available withdrawal options, limits, and fees. Knowing how long it takes for my funds to reflect is also crucial.

7. Quality of customer support

I test the available customer support options, see how helpful the agents are, and how long it takes them to respond. In the event of an issue, I want to be satisfied that assistance is fast and efficient.

Welcome Offers and Promos – Grab a Bonus at UberLucky Casino

At the time of writing, UberLucky casino has one welcome offer available for Canadian players. It comprises a 100% matched deposit bonus of up to $500 for new users:

Once you’ve created an account, you can claim your UberLucky welcome bonus by selecting it from the “Deposit Menu”. Your first deposit must be at least $20.

Keep in mind that the Paysafecard payment method is excluded from this promotion.

Before withdrawing any winnings, you’ll need to wager both your bonus and deposit amount 20x.

For example, if you transferred $100 to your UberLucky account, you’ll receive another $100.

Essentially, you’ll have to wager $200 x 20 = $4,000. Fortunately, you’ll have 60 days to do this.

Only slots found under the “Casino” tab count 100% towards the wagering requirements.

Additionally, 20% of any live dealer game bets contribute towards the bonus terms and everything else counts 0%.

Make sure to read the terms and conditions before accepting this offer. You can find the details on the casino’s website, under the “Promotions” category.

Promotions and Tournaments

UberLucky only began operating recently. As such, it doesn’t currently offer any additional promotions or tournaments.

However, we hope to see this change in the future as it becomes more established.

VIP Program

At the moment, there’s no mention of a VIP program on UberLucky’s website. We also suspect this to change as UberLucky casino expands. 

UberLucky Casino Offers a Welcome Bonus – But That’s All

While there’s only one UberLucky welcome bonus up for grabs, it comes with achievable wagering requirements and ample time to fulfill them. Compared to other casinos, the terms and conditions are reasonable.

The downside is that UberLucky’s selection of promotions is extremely limited. Despite being a new casino, it could have offered a few more bonuses. Similarly, UberLucky doesn’t have a VIP program as yet. We’ll be keeping a close eye on these aspects, though.

UberLucky’s bonus terms and conditions are relatively easy to fulfill. However, we still feel like the casino could’ve done better in the promotions category

Register a new account with UberLucky Casino

If you’re ready to sign up at UberLucky casino, follow these easy steps:

1. Click on the “Play Now” button located in the center-screen of the casino’s homepage.  

2. A pop-up window will appear on-screen. You’ll then have to enter your email address and click or tap the “Press Enter” button.

3. Next, you’re required to set a password of eight or more characters. It must also include at least one lowercase letter and one number. Click or tap “Press Enter” when you’re done.

4. Fill in your mobile number. Once again, click or tap the “Press Enter” when you’re done. If you have a bonus code, you’ll enter it at this stage.

5. Finally, the casino requires details such as your full legal name and residential address to complete registration. After successfully signing up, you’ll receive a confirmation email.

Signing Up is as Easy As 1-2-3

UberLucky makes the sign-up process incredibly easy. The on-screen instructions are simple, with each step represented by a new pop-up window. Instead of a long and overwhelming form, the requested information is divided into sections.

Even new players unfamiliar with gambling platforms will find the process uncomplicated and hassle-free. Keep in mind that your entered name must correspond with your identity verification documents. You can submit them at a later stage, but before withdrawing any winnings.

The casino gets full marks here for its user-friendly instructions every step of the way. 

UberLucky Payment Methods

Ample Variety of Payment Methods

UberLucky conveniently lists all payment methods under its “Payment Policy” section. It also provides details such as the minimum and maximum limits.

There’s quite a variety to choose from, including cryptocurrency payment options. Players who prefer their anonymity will appreciate this element.

However, the website is a bit vague here. It doesn’t mention what type of cryptocurrencies are accepted.

Nonetheless, there’s a payment method to suit every type of gambler – from e-wallets and online portals to bank transfer and debit/credit card options.

Moreover, UberLucky supports Interac, one of Canada’s leading payment services.

Even as a brand new casino, UberLucky has enough payment methods to suit everyone. Canadian players can choose the popular Interac or cryptocurrency options, among others.

Games You Can Play at UberLucky

UberLucky’s selection of games doesn’t include exclusive or branded titles. Still, you’ll find everything from slots and table games to live dealer titles and game shows.

Under the “Slots” tab, there are subcategories such as “Top Choice”, “New Games”, “Megaways” and “Favourites”. With about 500 titles in this category, slots make up the majority of UberLucky’s offering.

You’ll find progressive jackpots and various themed titles.

Some crowd favourites from reputable software providers include Starburst, Vikings Go Berzerk and Wolf Gold.

Unfortunately, UberLucky doesn’t currently have any video poker, blackjack, roulette, baccarat or poker options available.

However, the live dealer section has multiple versions of all these games, as well as craps. A few notable titles include Texas Hold’Em, Lightning Roulette, Power Blackjack and Speed Baccarat. 

UberLucky also offers a small, yet fantastic variety of game show titles. You’ll find popular options like Dream Catcher, Deal or No Deal, and Monopoly Live.

There’s also Super Sic Bo, Side Bet City and Lightning Dice.

Game Providers

UberLucky’s portfolio includes games from a number of prestigious software providers.

Besides NetEnt, Yggdrasil Gaming and Pragmatic Play, you’ll also find games from QuickSpin, Fantasma Gaming and Big Time Gaming.

The live dealer section is exclusively powered by Evolution Gaming, a provider known for its world-class offerings. As such, you can expect professional dealers, excellent quality and a top-notch experience.

The Beginnings of a Fantastic Games Library

We’re impressed with UberLucky’s variety of games, software providers and the quality of the titles. New casinos often have a limited library, but this operator ticks all of the boxes – except one. 

It doesn’t offer video poker or any other digital table games like baccarat, roulette or blackjack. However, the live casino lobby includes numerous variants of these classics. Its game show selection is also small yet sufficient with all of the most popular titles.

Time to Collect Your Winnings? Here’s What You Need to Know

When you’re ready to withdraw your winnings, go to the cashier section of the site. Next, select your desired amount and choose a payment option.

Where possible, the casino requires you to use the same method you used for depositing funds. 

The precise amount of time it takes for your withdrawal request to be successful varies. However, you can generally expect to wait between one and three days.

The minimum withdrawal amount is $20. Conversely, the maximum limit is $20,000 a month, $10,000 a week, and $5,000 a day. That said, UberLucky only allows a minimum withdrawal of $100 for bank transfers. 

It also reserves the right to charge fees, though it doesn’t provide details in its terms and conditions. You’ll be informed of any charges when you make your withdrawal request.

Your chosen payment method might also require a fee, so it’s best to check this aspect.

Keep in mind that you’ll need to produce official documentation to verify your identity before you can transfer any winnings.

You can find all of this information and more under UberLucky’s “Terms and Conditions” and “Payment Policy” sections.

An Easy Process After Verification

Once you’ve uploaded the required identity verification, the withdrawal process is easy. It takes a few minutes to submit your request. However, you can wait three days or more before getting your cash.

We’re not entirely impressed with the casino’s lack of details concerning fees, though. Generally, players like to know in advance how much they can expect to pay for making a withdrawal.

Besides that, UberLucky’s range of payment methods is convenient and caters to most.

Customer Support

UberLucky currently supports English, German, Finnish, and Norwegian languages. Unfortunately, French isn’t on the list as yet.

The casino also restricts players from various countries. These include the United Kingdom, United States, Belgium, Denmark and Bulgaria.

The casino’s “Support” page is very basic. It lists an email address and operating hours. There’s also a “Start Chat” button.

Of course, this may be because the operator is still brand new.

That said, UberLucky does have a “Complaints”, “Bonus Policy” and “Payment Policy” section. You can find these at the bottom of the homepage.

Customer Support Resources Could Be Better

It’s slightly inconvenient that UberLucky doesn’t offer 24/7 customer support. However, we tested the live chat option during operating hours and an agent assisted us almost immediately.

Our email query was also answered within 48 hours.

Still, UberLucky casino could beef up its customer support resources. There’s no help center or FAQ section. Hopefully, we’ll see these issues addressed in the future.

Although the casino’s customer support agents were fast and efficient, the platform is lacking an in-depth help center.

Responsible Gambling

UberLucky endorses and promotes responsible gambling. Its “Responsible Gaming” section includes information on responsible gambling and a list of measures players can take.

The casino offers self-exclusion, loss and deposit limits, as well as daily, weekly and monthly restriction options.

It encourages players to contact customer support for assistance in implementing these measures. 

A Range of RG Tools 

UberLucky emphasizes responsible gambling. It has a dedicated section on its site and within its terms and conditions.

You can choose to limit your gaming account in a number of ways and even self-exclude.

Responsible gambling is a central component of any online casino. We’re glad to see this new operator takes it seriously, offering tools, information and guidance.

We’re pleased with this casino’s responsible gambing efforts. However, the implementation of any exclusion measures could be delayed because live chat support isn’t available 24/7.

Awards and Recognitions

UberLucky casino was only launched at the beginning of 2021. It’ll need to build an ironclad reputation before it can receive any rewards. 

Conclusion

UberLucky is a brand new casino that offers a generous welcome bonus with reasonable wagering requirements.

The games library consists mostly of slots but you can find some hot titles from a range of major software providers. 

There’s also a fully-equipped live casino lobby, a fantastic range of payment methods and responsible gambing tools. On the downside, the casino lacks a few things.

There aren’t any video or digital table games, no VIP program and no additional promotions. 

Customer support isn’t available 24/7, either, and there’s limited resources with no FAQ section or help center. That said, it seems like UberLucky is still in the process of developing into a fully-fledged casino.

It needs to establish itself as a reputable and trustworthy operator, so we’ll be keeping an eye on this newbie. All things considered, we rate UberLucky casino 3 out of 5.