Casoola

Approved gaming license ca

In 2020, Genesis launched the futuristic robot-themed Casoola Casino that offers over 1300 slots and games, including various bonuses for both new players and regular customers.

Casoola

Casoola
72
72
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$1 500 Bonus Wagering 40x
200 Freespins Wagering 40x
19+ | 18+ in AB, MB, & QC | Play Responsibly | ResponsibleGambling.org | 18+.New Players only. Min C$10 deposit. 40x wagering on bonus and free spins. Max win from free spins C$100. Spins expire in 72 hours. Bonuses are valid for 14 days. Game Weights: All Video Slots and other games - 100%, All games under the category | Rules and conditions applies
72
Rating
Popularity

A new casino estb. in 2020. It has 2 complaints against them and is on 1 blacklist Parent company,Genesis Global Limited, has several other online casinos and won Pay N Play Operator of the Year. 2020

70/100 Reviewed by CanadaCasino.ca

4 deposit welcome bonus up to $1500: 1st: 100% up to $300 + 200 free spins, 2nd: 50% up to $400, 3rd&4th: 25% up to $400, wager req = 40x

70/100 Reviewed by CanadaCasino.ca

No mobile app, but mobile-friendly. Not easy to navigate to find games properly. Less payment methods available than others.

88/100 Reviewed by CanadaCasino.ca

No live chat. Only phone and email.

51/100 Reviewed by CanadaCasino.ca

Summary

Casoola is the right casino for you if you're looking for a good combo of bonus money and free spins. Its welcome bonus will have you hooked up right away! Add regular offers, fast registration, reliable payment options and professional customer support, and you can't go wrong with this casino!
Welcome bonus
Top `Providers
+1300 games
VIP scheme
Regular promotions
Low Maximum Withdrawal Amount

Details

Name
Casoola
Website
https://www.casoola.com/
Launched
10/02/2020
Licenses
UK Gambling Commission, Malta Gaming Authority
Mobile app
No
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

0 EcoPayz
1 Euteller
2 iDebit
3 InstaDebit
4 Maestro
5 MasterCard
6 Neteller
7 PayPal
8 Skrill
9 Trustly
10 VISA

Deposit

Minimum deposit
10

Withdrawal

Minimum withdrawal
10

Customer Service

Telephone

Telephone support
Yes
Telephone number
00356 27782825

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

Casoola Review

If you want to learn more, we invite to keep on reading our Casoola Casino review! 

What Is Casoola Offering?

License UK Gambling Commission, Malta Gaming Authority
BonusesWelcome bonus, Free Spins, Deposit bonus, Daily drops
Payment Methods7VISA, Mastercard, PayPal, Online Bank Transfer, PaySafe Card, EcoPayz, Much Better, Jeton
Casino Games1300Jackpots, Video & Classic Slots, Must Fall Jackpots, Blackjack, Roulette, Baccarat, Poker, Progressive Slots, Live casino games. 
Providers13Big Time Gaming, Evolution Gaming, Ezugi, GAMOMAT, iSoftBet, Microgaming, NetEnt, PlaynGO, Push Gaming, QuickSpin, Red Tiger Gaming, SkyWind, Yggdrasil
Mobile App Only through mobile web-browsers
VIP Program Players receive increasing bonuses as they play.
Minimum Deposit CAD$10
Minimum WithdrawalCAD$10
Customer Care Email, Phone, Live Chat

Casoola Casino Licensing, Safety and Trustworthiness

It’s inadvisable to play at a casino before doing your research. We looked at some of the licensing and safety standards for Casoola Casino before playing and discovered it has multiple licenses and received authorization from the Malta Gaming Authority and the UK Gambling Commission.

As countries with stringent security protocols, you’re making a safe bet with these guys!

Why is Casoola Casino safe:

1. Safety of funds

Because they have a variety of payment methods, they take identity verification very seriously. Various payment methods also allow you to decide where your funds go.

2. Security of personal information

SSL certification and TLS encryption ensure that your data is always safe. You can read more on their website at the bottom of the homepage.

3. Fairness of games

Being very conscious of industry standards, they regularly audit and check for safety and fairness. Each game also offers an option to learn the rules by simply clicking the “I.”

Everything points to a safe experience…

We love that highly trusted gaming authorities license Casoola Casino. Their website has top-tier encryption and guarantees the safety of your information. As with any online casino, we advise that you familiarize yourself with their terms before deciding to join! 

How I Tested Casoola Casino

When we review a casino, there are many different aspects we consider. We decided to list some of the details we examine.

1. Operators have various bonuses and promotions for newcomers. It’s essential to make sure they’re not too good to be true.

2. We consider how easy it is to open a new account. We’re pretty sure that if you’re new to online casinos, you’d want to make it quick!

3. It’s a good idea to look into their deposit methods. Easy and inclusive minimum deposits are preferred.

4. Naturally, we want to see how their game selection looks. The best operators have a wide selection of different games available.

5. A good play experience is essential in any online casino game. We test multiple games to ensure consistency and user-friendliness.

6. Looking at how withdrawing works is another facet we consider. The best online casinos have smooth, quick transactions.

7. Well-trained customer service is an essential characteristic of any successful company. Efficient email, chat, or phone makes a big difference if you run into issues.

Welcome Offers and Promos – Grab a Bonus at Casoola Casino

Casoola Casino is welcoming new players from Canada with a generous welcome bonus consisting of a package spread over the first 4 deposits and topping C$,500 in bonus money and 200 free spins. 

The promotion is awarded as follows: 

  • 1st deposit – 100% up to C$300 + 200 Free Spins on selected games
  • 2nd deposit – 50% up to C$400 – Bonus Code WCASOOLA2
  • 3rd deposit – 25% up to C$400 – Bonus Code WCASOOLA3
  • 4th deposit – 25% up to C$400 – Bonus Code WCASOOLA4

It is worth mentioning that the free spins will be awarded as a set of 20 over the first 9 days of registration. 

The terms for the bonuses are on the Casoola Casino promotions page. We feel it’s worth mentioning that their conditions are very standard. For example, the minimum qualifying deposit is CAD$10, and the maximum withdrawal on free spins is CAD$100. 

In terms of wagering requirements, the welcome package comes with wagering terms of x40 applicable for the bonus money only. 

Most of their bonuses have a code you need to enter when making a deposit. Every time you deposit or play, you also earn points towards your VIP status.

Casoola Casino welcome bonus

Promotions and Tournaments

Unlike welcome bonuses, which focus on new players, weekly bonuses and tournaments are for everyone. 

You can earn up to CAD$62 000 in weekly drops. On Fridays, deposits receive a 50% bonus, up to CAD$100. Their anytime bonus offer gives players 25%, up to CAD$100, every time they deposit. Finally, you can get 100% up to CAD$1500 as a welcome bonus at the live casino.

The choice for existing players holds everything one might desire! 

Casoola Casino promotions

VIP Program

Casoola Casino has a very intriguing VIP program. For every deposit you make and every game you play, you receive points that increase your VIP ranking. Higher rankings give better rewards such as holiday packages and birthday presents.

Casoola VIP program

Casoola Casino offers bold bonuses

The fact that they include bonuses for new and regular players ensures their players go back for more. Whether you’re a high-roller or a casual player, you’ll love what they have to give. We did notice, however, that they only have one offer with free spins.

We’re happy to see that the bonuses don’t have intense requirements and are manageable are reasonable. 

Register a New Account with Casoola Casino

The green “Join Casoola” button presents a popup window that starts the process of signing up with the casino. 

They have one of those quick-and-easy sign-up processes that only takes about three to five minutes.

To register, you need to provide your email address, phone number, physical address, and full name. Afterward, they send you an email to verify your account.

Casoola Casino registration

It’s relatively easy to open an account on Casoola Casino

They’re one of the more straightforward casinos. They have a user-friendly interface that makes it easy to understand the sign-up procedure.

Creating an account at Casoola Casino is simple, quick, and efficient. Even if you’re a complete newbie to online casinos, registering with them will be a breeze!

Casoola Casino Payment Methods

Any online casino operator needs to have reliable and efficient payment methods available. We looked at the options presented by Casoola Casino, and we’re impressed.

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
Visa Credit/Debit Card Instant 1-3 Business Days
MastercardCredit/Debit Card Instant1-3 Business Days
MaestroCredit/Debit Card InstantN/A
InteracOnline Bank & E-TransferInstant3-5 Business Days
PaySafeCardPrepaid Card InstantN/A
EcoPayze-WalletInstantInstant 
MuchBettere-Wallet InstantInstant 
Jetone-Wallet InstantInstant 

The payment methods are enough for a new player at Casoola Casino

We like that they don’t have too many payment options available. They have the most important ones that everyone can access.

There’s a lot of positive feedback about their payment processing. Although they only have a few, they’re trusted, secure, and above all, fast.

Games You Can Play at Casoola Casino

People enjoy multiple options, and this operator knows that. They provide a wide selection of games for everyone, with over 1300 titles to choose from. 

Slots – Entertain yourself for hours with over 1000 slot games. They have “must-fall” and progressive jackpots, as well as video slots such as Book of Dead, Starburst, Fire Joker, Gonzo’s Quest and many others. Although there doesn’t seem to be any order in which they listed the games, you can sort them by type or provider.

Furthermore, new games are added on a weekly basis expanding the slots catalogue with all the latest trends. 

Table games – Play Poker, Blackjack, Baccarat, or Roulette at 36 table games in the casino games section. It may seem like less than most casinos, but it’s a very balanced amount of table games.

Live Casino tables – Their live casino area has multiple Live Blackjack Live Roulette, Live Baccarat, and Live Poker games. Some titles you can try out are Immersive Roulette, Andar Bahar, Teen Patti, Casino Hold’em, Live Craps, and Green Diamond Exclusive Blackjack

Game Shows – And if you are not afraid of the innovative, you can try Lightning Roulette, Monopoly Live, Dream Catcher, Deal or No Deal, Mega Ball, Lightning Dice and many others. 

Game Providers

Casoola Casino has quite a few slot providers on the website. iSoftBet, QuickSpin, and Red Tiger Gaming are just some of the names you’ll see when you play.

Evolution Gaming is their main provider when it comes to the live dealer tables. Single handily if provides all the array in the live table genre. 

One of the largest slot selections online

If you’re looking for a wide array of slots and live games, you need to look no further. They sport a variety of old-school, as well as modern slots, while for the live casino lovers, the choice is unlimited! 

Time to Collect Your Winnings? Here’s What You Need to Know

Making a withdrawal from an online casino can be a stressful process. That’s why we’ve taken the time to give you some pointers when it comes to cashing out with Casoola.

Fortunately for players, Casoola Casino makes withdrawing funds straightforward. Simply click on the menu button, select withdraw, enter the amount, and choose the payment method. Ideally, it is always the payment method you have used to deposit. 

The minimum withdrawal limit is C$10, so make sure your balance is high enough, while the highest is C$3,000 per transaction. 

The payments team might ask you for certain documents before they credit the funds, as part of their identity verification procedures. Once the credit has been affected, it is up to the payments provider to process the transaction. 

Withdrawal process at Casoola Casino needs improving

Even though you can deposit using a Maestro card, you can’t withdraw with it. The same goes for Paysafecard. Other than that, their payment procedure is world-class.

Another disadvantage is the rather low maximum amount. C$3,000 per transaction can prove to be a big disadvantage if you’re trying to cash out a big win! 

Customer Support

As with any industry, people have certain expectations from customer support. If there’s something wrong, the agent must know how to help you.

ContactAverage Answer Time
Email

[email protected]

24-48h
Phone 00356 27782825

15min

Live ChatAvailable 24/7 on the website5-10min

Casoola Casino offers support in English, German, Hindi, and Norwegian.  Depending on how busy they are, phone and email response times can vary.

The live chat waiting times can be a bit long. Fortunately, you can access all the betting rules while you wait.

They also have an FAQ page available if you’re looking for quick answers.

Casoola Casino customer support can improve

We found that the customer support at Casoola Casino was a bit sub-par. While they have multiple contact channels, it doesn’t seem like they have the staff to support the load.

If you have a pressing issue, you’ll have it sorted in no time. However, if your problem is minor, customer service might prioritize it lower.

Responsible Gambling

It’s essential always to gamble responsibly. We looked at some of the tools Casoola Casino offers in that regard.

On their site, they provide you with everything you need for responsible gaming. Casoola Casino offers limits and self-exclusion options, as well as a self-assessment. They also have many resources, should you need help.

Casoola Casino offers many RG tools

As far as keeping their customers safe, we believe this operator makes a conscientious effort. Their options of R.G. tools claim a thumbs-up.

They have filtering systems, counselling, and customer support for people with gambling problems. Their effort to keep their clients’ best interests at heart exceeds many other online casinos.

Conclusion

Casoola Casino is a well-rounded platform that comes armed with a truly generous welcome bonus, regular promotions, a rewarding loyalty scheme, over 1300 casino games spanning all kinds of categories, fast registration and supports reliable payment options. 

On the other hand, we’d like to see lower wagering requirements and higher maximum withdrawal limits. It’s hard to find a casino with this much to offer, though, and we recognize their efforts. From our side, we give them the seal of recommendation! 

Frequently asked questions

Players from Canada who sign up with the casino can receive a welcome bonus of up to C$1,500 + 200 free spins.
Casoola Casino is a legal casino, licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.
There are 3 channels by which to contact support: on-site live chat, email - [email protected], phone - 00356 27782825.