Lucky Creek

Approved gaming license ca

All things are lucky at Lucky Creek Casino! Get a load of all the slots and offers available at the online casino today.

Lucky Creek

Lucky Creek
59
59
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$500 Bonus
25 Freespins
19+ | 18+ in AB, MB, & QC | Play Responsibly | ResponsibleGambling.org | 18+.New Players only. Min C$20 deposit. Max wins from welcome bonus capped at $100. No wagering requirement. No expiration times given. | Rules and conditions applies
59
Rating
Popularity

Lucky Creek is an award-winning online casino overflowing with frequent promotions, fun games, and lucrative prizes.

60/100 Reviewed by CanadaCasino.ca

There seems to be no wagering requirement attached to the welcome offer at Lucky Creek.

51/100 Reviewed by CanadaCasino.ca

It's fairly easy to navigate the waters at Lucky Creek casino, as all things are conveniently located on the site. Games and promotions can be found on the right-hand side, whereas terms and conditions and the site's privacy policy can be found at the bottom of the page.

58/100 Reviewed by CanadaCasino.ca

There are a good amount of contact options available on the site, and the Live chat response time is around 5 minutes max.

60/100 Reviewed by CanadaCasino.ca

Summary

Lucky Creek casino has a lot to offer online casino players in Canada, including a generous welcome package with low wagering requirements, a large selection of popular games, and a good customer support team. While there isn't a VIP program available, Lucky Creek makes up for it with regular giveaways.
Free 100 % match bonus upon sign-up
Plenty of exciting promotions
No VIP Program

Details

Name
Lucky Creek
Website
https://www.luckycreek.com/
Licenses
Curacao Gaming Authority
Mobile app
No
VIP program
No

Game offerings

Game types

Live Casino Live Casino
Slots Slots

Providers

Payment

Payment options

0 Bitcoin
1 MasterCard
2 Neteller
3 Skrill

Deposit

Minimum deposit
$20

Withdrawal

Minimum withdrawal
$100

Customer Service

Telephone

Telephone support
Yes
Telephone number
+1 888 595 5835

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

Lucky Creek Review

Take a trip down to the Wild West in Lucky Creek with a free 100 % match bonus, plus an additional 25 free spins.

We’ll give you insight into how to maximise your player experience in this Wild West-inspired online casino in this review. 

What is Lucky Creek offering? 

LicenceCuracao Gaming Authority
BonusesWelcome bonus, free spins …
Payment Methods5Skrill, Neteller, Mastercard, Bitcoin …
Casino Games4Slots, Roulette, Blackjack, Live Casino
Providers3Saucify, iSoftbet, Rival …
Mobile App Nope, you have to play in browser
VIP ProgramNo
Minimum Deposit C$20
Min WithdrawalC$100
Customer SupportEmail, Phone, Live chat

Lucky Creek licensing, safety and trustworthiness

Lucky Creek is licensed and regulated by Curaçao Gaming Authority and displays a wide selection of games in its casino lobby while simultaneously offering attractive bonuses that you won’t want to miss getting your hands on. 

Why is Lucky Creek safe? 

To demonstrate the qualities that make Lucky Creek a safe online casino to play at, we’ve had a look at the following points:

  1. Safety of funds

At Lucky Creek, you’ll find some of the safest payment providers.  

Some examples of these are traditional payment providers like Mastercard, as well as eWallets like Skrill and Neteller. 

  1. Security of personal information

Lucky Creek states on its site that it has employed strict security measures to ensure that all player data is securely stored on the website.

  1. Fairness of games

There are just enough games with a diverse range of themes to choose from at Lucky Creek casino. 

Safety and fun provided at Lucky Creek

You can rest assured that your gameplay at Lucky Creek will be both pleasant and safe based on the game selection and measures taken to make sure that all data on the site is kept safe. 

Our Verdict: 

Because Lucky Creek provides just the right amount of games and surprises, our verdict is 5/5 stars. 

How I tested Lucky Creek

Casinos that show that they’ve made an effort, regardless of whether they’re an entirely new casino or not, always score extra points with me. 

Below are examples of some of the things I look at to assess if an online casino is worth your time and money.

1. Bonus and offers analysis

Lucky Creek offers a considerably attractive bonus package, which gives you a free bonus and added free spins.

2. How easy is to open a new account

Opening an account takes only a few seconds and you’ll only be presented with one page that requires your details.

3. Things you need to know about their deposit methods

Making a deposit is done via the “Deposit” button at the top of the right-hand side of the page once you are logged in.

Here you’ll find payment providers like Neteller, Skrill, and Mastercard.

4. What the game selection looks like

Lucky Creek casino doesn’t collaborate with a lot of game providers, but there are still many slots to ravage through on the site.   

We’ll have a closer look at some of them a little later on in this review.

5. The Play experience

As soon as you get used to the different landscape of slots available at Lucky Creek casino you’ll really enjoy the ride.

6. How withdrawing works

When you click on the “Deposit” button at the top of the right-hand side, a bunch of selections will be made available, including the withdrawal section. We’ll delve deeper into this later on.

7. What do you do if you run into issues

If you should ever run into issues on the site, Lucky Creek casino provides you with a number of resources that can help, including call options and Live chat. 

Welcome Offers and Promos – Grab a Bonus at Lucky Creek

Lucky Creek is filled with exciting offers at almost every turn! No matter what type of promotions you might like, there’s a chance you’ll find exactly what you’re looking for here. 

The welcome bonus gives you 100 % up to C$500 free when you follow the following steps:

  • Register an account and log in to the casino 
  • Click on “Cashier” from the drop-down menu available on the home page 
  • Click on “Bonus” once you’ve made a deposit
  • Enter the code “LUCKY1” and claim your welcome bonus

Read more about the welcome bonus in the terms and conditions under the terms and conditions section at the bottom of the site.

Promotions and Tournaments 

There are plenty of active promotions at Lucky Creek, and some of these include giveaways where you can win everything from electronics to cars, getting up to 100 % of your deposits back and more.

VIP program

There isn’t a VIP program at Lucky Creek, but that’s not something you need to worry about with the number of frequent promotions offered on the site.

Plenty of fun to keep you entertained 

While there is no VIP program available at Lucky Creek, there are tons of promotions, as well as slots, that are likely to keep you invested. 

Our Verdict: 

For the fun offered at Lucky Creek casino, our verdict is 4/5 stars.

Register a new account with Lucky Creek  

Signing up has never been easier. All you have to do to create is fill in the following details :

Lucky Creek casino - sign-up
Source – https://www.luckycreek.com/
  1. Name and surname
  2. Password
  3. Username/nickname
  4. Currency of choice
  5. Date of birth
  6. Phone number
  7. Phone number 
  8. Country of residence

Open an account in 1 step

Registering an account at Lucky Creek may be the most hassle-free experience 

Our Verdict: 

The quick and simple sign-up process has earned Lucky Creek a 5/5 star verdict.

Lucky Creek Payment methods

The payment methods at Lucky Creek are both trusted and varied, and you’ll also find Bitcoin as a payment option. 

Below are some examples of the available payment methods at Creek Casino:

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
MastercardCredit / Debit CardInstant1-5 Days
Skrill eWalletInstant1 – 5 Days
NetellereWalletInstant1-5 Days
BitcoinCryptocurrencyInstant1-5 Days

Lucky Creek provides its players with varied payment methods

Lucky Creek provides its players with a varied selection of trusted and quick payment methods. It’s also refreshing to see Bitcoin in the mix.

Our Verdict: 

Because Lucky Creek offers Bitcoin as one of its payments methods, it deserves an extra point, which leaves us with a verdict of 4/5 stars.

Games you can play at Lucky Creek

The game lobby at Lucky Creek has quite a number of slots with different themes that you can choose from. However, there aren’t many game providers supplying games on the site. 

Lucky Creek - slots
Source – https://www.luckycreek.com/

Exclusive Games and Branded Tables

You’ll come across some exclusive games at Lucky Creek, including slots like Arrival, Front Side Spins, and more. 

Slots Selection

While you may not come across slots like Book of Dead and Starburst here, slots like Sugar Pop, Spartans, and Big Cash Wins might catch your eye.

Table games

From observation, there aren’t any table games in the casino lobby at Lucky Creek. However, you may find a few Live casino games that tickle your fancy. 

Live casino

The Live casino selection at Lucky Creek includes games like Roulette, Blackjack, and Baccarat. 

Game shows

Game shows aren’t really present at this online casino. However, as mentioned above, you can get to enjoy a good amount of slots, or Live casino games.

Game Providers

Aside from exclusive slots by Lucky Creek, the online casino isn’t collaborating with too many game providers. 

The game providers providing the slots and live casino games on the site are: 

  • Saucity 
  • Betsoft
  • Rival

Lucky Creek provides a decent amount of games

There aren’t thousands of games to burn through at Lucky Creek casino, but you hardly need them, as there are plenty of fancy and fun games to play.

Time to collect your winnings? Here’s what you need to know 

Once you’re ready to collect your winnings, simply click the “Deposit button”, which will present you with a set of options, select your preferred payment option from within your player account.

The following are the payment methods currently available to Canadian players: 

  • Skrill eWallet
  • Skrill Visa
  • Skrill MasterCard
  • Ecopayz eWallet
  • Bitcoin

The average withdrawal time will take longer for first-time withdrawals, as you will be required to participate in a telephonic verification process, where it will be required of you to provide documents that verify your identity.

How to withdraw

All withdrawals requests are handled through The Genesys Club and will be processed daily unless dealing with player accounts, whereby payments made to player accounts will only happen on Mondays and Thursdays. 

Minimum withdrawal

By claiming a free bonus at Lucky Creek, you will be able to cash out C$100, and if you claim a deposit bonus, you will get C$1000. 

On the other hand, there are no restrictions if you win by playing with your own funds without bonus codes.

Other Rules and information you need to know about withdrawals can be found in the “Banking” section at the bottom of the site.

The withdrawal process at Lucky Creek is pretty standard

The withdrawal process at Lucky Creek may be viewed as a little tedious at first, but if you’re able to get past the time it might take to receive your withdrawn funds, then 

Customer Support 

Lucky Creek provides a few different options for contact, so you can pick which is more convenient for you. 

Whether you’re more inclined to contacting via Live chat or calling in, you get to choose between both options, including emailing different departments, such as the VIP department. 

Contact:Average Answer Time

email
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
24h

phone
Toll-free phone: +1 888 595 5835N/A
Live chatAvailable 24/7 5 mins

Languages supported 

Customer Support services at Lucky Creek are currently only available in English.

Help Centre

While there isn’t a help centre available on the site, you could browse the terms and conditions section or contact customer service to have any questions you might have answered. 

Other resources they offer (FAQ section, How bonuses work page)

All tools and resources pertaining to Lucky Creek can be found at the bottom of the site under the “Home” tab. 

Lucky Creek offers great customer service

At Lucky Creek you’re given the option to contact customer support either via a contact form, an email address or, via a Live chat option which can be found at the bottom of the site.

Our Verdict: 

Our final verdict from assessing the different contact options available at Lucky Creek is 5/5 stars.

Responsible gambling 

Lucky Creek casino takes the topic of Responsible gambling very seriously and, according to the site, “Whilst our focus is on providing the best online gaming entertainment possible, we also acknowledge our duty to prevent compulsive usage …”. 

In addition to offering advice on how to set healthy gambling limits, Lucky Creek points players who may suspect that they, or someone they know, may have a gambling addiction towards external resources like Gamblers Anonymous and the National Council on Problem Gambling.

A good amount of external resources for Gambling addiction offered at Lucky Creek

We like the fact that Lucky Creek casino points both new and existing players towards resources that can help them tackle gambling addictions. 

Our Verdict:

Lucky Creek’s Responsible Gambling section offers enough advice and external resources to help with both informing about and combating Gambling addiction. 

Awards and Recognitions

Lucky Creek has been in the business for more than 10 years and this has been recognized with an award. 

Other awards won by the Wild West-inspired online casino are the Best Bonus award and the Best Mobile Casino, both voted by Gambling City. 

Conclusion

Lucky Creek is one of those awesome online casinos that will have you repeatedly coming back for new and exciting deals and games to keep you entertained for hours on end.

In addition, occasional giveaways will have you looking forward to winning other surprises, like a brand new car, aside from cash prizes. 

The “Contact us” page at Lucky Creek casino shows you a list of different ways you can get in touch with the support agents, including a Live chat which promises 24/7 support, as well as a phone number to call, so you’ll never feel stuck with an issue or a burning question.

Perhaps the only downside to Lucky Creek casino worth mentioning is that it isn’t currently collaborating with a lot of game providers.

On the bright side, there are a lot more advantages to be found at the online casino than disadvantages.

Try your luck at one of the most trusted online casinos and see for yourself! 

Frequently asked questions

If you're a new player, withdrawal requests may take longer than average, as documents identifying your identity will need to be verified.
No, Starburst is not available at Lucky Creek casino. However, you may enjoy slots like Sugar Pop, or countless other slots available on the site.
Depositing money at Lucky Creek casino is fairly straightforward. You simply click on "Deposit" at the top right of the page once you've logged in.