Genesis Casino

Approved gaming license ca

Genesis Casino has been around for a few years, achieving success in various European markets. Finally, it has arrived in Canada, bringing to the table a fantastic choice of casino games, fabulous bonuses, and many other perks!

Genesis Casino

Genesis Casino
80
80
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$1 000 Bonus Wagering 40x
300 Freespins Wagering 40x
19+ | 18+ in AB, MB, & QC | Play Responsibly | ResponsibleGambling.org | 18+. New Players only. Min C$10 deposit. 40x wagering on bonus and free spins. Max win from free spins C$100. Spins expire in 72 hours. Bonuses are valid for 14 days. | Rules and conditions applies
80
Rating
Popularity

Genesis Casino was launched in 2018 by Genesis Global, a medium-sized company that got 6 EGR Nominations in 2020. The casino continues to receive positive player reviews.

80/100 Reviewed by CanadaCasino.ca

The Genesis Casino bonus is attractive, with average/high wagering of 40x. The free spins winnings are unfortunately capped at $100.

68/100 Reviewed by CanadaCasino.ca

The mobile-optimized Genesis casino looks stunning with a huge games collection by top providers. Genesis supports various payment options, and you can benefit from instant fee-free cashouts!

95/100 Reviewed by CanadaCasino.ca

Genesis Casino has a separate phone line for Canadian players. The support team has a reputation for being friendly and responsive.

75/100 Reviewed by CanadaCasino.ca

Details

Name
Genesis Casino
Launched
15/08/2016
Mobile app
No
VIP program
No

Payment

Payment options

0 EcoPayz
1 Euteller
2 iDebit
3 InstaDebit
4 Maestro
5 MasterCard
6 Neteller
7 PayPal
8 Skrill
9 Trustly
10 VISA

Customer Service

Email

Email support
Yes

Live chat

Live chat support
Yes

Genesis Casino Review

If you are ready for the galactic adventure of a lifetime, we invite you to keep on reading our Genesis Casino review! 

What is Genesis Casino offering? 

License Malta Gaming Authority, UK Gambling Commission
Bonuses Welcome bonus, casino bonus, free spins, cashback
Payment Methods 9Visa, Mastercard, Maestro, Interac, PaySafeCard, EcoPayz, MuchBetter, Jeton, AstroPay
Casino Games 5Online slots, live casino games, table games, jackpot games, scratch cards
Providers 12Evolution Gaming, Microgaming, NetEnt, OryzGaming, Play ‘n’ Go, Pragmatic Play, Quickspin, Red Tiger, Relax Gaming, SkyWind Group, Yggdrasil, iSoftBet. 
Mobile App You have to play in the browser
VIP Program Yes 
Minimum Deposit C$10 
Minimum Withdrawal C$10
Customer Care Email, phone, FAQs 

Genesis Casino licensing, safety and trustworthiness

Genesis Casino is licensed by two regulators, the UK Gambling Commission and the Malta Gaming Authority. Both are highly respected and offer a reliable safety net to all players. 

1. Safety of Funds

Funds are kept secure in segregated accounts, ready for when each player deems fit to request a withdrawal. 

2. Security of personal information 

To create a well-rounded secure platform, the casino makes use of 128-bit encryption technology that protects personal data and any payment details from online threats. 

Genesis embraces transparency in all aspects of its operation. Terms and conditions are clear and so are other important information related to Privacy and security. 

3. Fairness of Games

In terms of fairness, this is hardly an issue. All casino games (with the exception of some live casino tables) are powered by a Random Number Generator (RNG) computer that produces a random result at every round. Furthermore, third-party auditors test the games frequently to ensure their randomness is constant. 

One of the safest casinos in the market! 

Genesis Casino comes with a solid reputation, which is further enforced through security features and licenses. 

There is no doubt that this is one of the safest casinos you can join from Canada! 

 How I tested Genesis Casino

There are some things that I always look at when I am reviewing an online casino. Below I’ll share some points that are worth considering when you are choosing a casino to play with:

1. Bonus and offers – We all love playing with a casino bonus. The instant bankroll boost, free gameplay and the possibility of winning real funds are some of the advantages. But those pros can all be lost if the terms and conditions are unfair! 

2. Open a new account – Who wants to spend hours submitting personal information and verification documents when you’re not sure you’re going to stay!? Registration should always be quick and effortless! 

3. Depositing funds – Reliable and popular payment solutions make it easier for players to join and participate. If you can use some local options, even better! 

4. Game selection – A casino should have it all! Online slots, jackpot games, table games, poker, instant win games, bingo, lotteries, live casino…

5. The Play experience – The era of slow downloads is over! Games should be able to load fast while being accessible on mobile devices as well! 

6. How withdrawing works – Withdrawal requests should be processed in a timely manner without unnecessarily hassle! 

7. Customer care – Where do you go if you run into trouble!? Customer care should be available around the clock with multiple channels for convenient communication. 

Welcome offers and Promos – Grab a Bonus at Genesis Casino! 

Genesis Casino is stocked with casino bonuses. But the one that sticks out the most is the welcome bonus

Available for all new Canadian players, this welcome package covers the first 4 deposits with the casino: 

Dep 1 – 100% deposit match capped at C$100 + 200 free spins 

Dep 2 – 50% deposit match capped at C$300

Dep 3 – 25% deposit match capped at C$300 

Dep 4 – 25% deposit match capped at C$300

The free spins are linked to the Fire Joker slot and will be awarded as a set of 20 over a period of 10 days. 

The first deposit bonus is awarded automatically on the first deposit (if you have opted in during registration). The other 3 bonuses require the use of a promo code: 

  • Dep 2 – WGEN2
  • Dep 3 – WGEN3
  • Dep 4 –  WGEN4

There are some terms and conditions to keep in mind. First, each of these offers can be claimed for a minimum deposit of C$10. Also, there are wagering requirements of x40 on the bonus before any winnings can be withdrawn. 

Free spins need to be used within 72 hours and any winnings are capped at C$100. 

Genesis Welcome Bonus

For the full list of terms and conditions, we invite you to visit the casino and check them out on the welcome bonus page! 

 Promotions and Tournaments

If you are a live casino enthusiast, there is a little something for you too, in the shape of a live casino welcome bonus consisting of a 100% deposit match up to C$100

Once you’re done with the welcome bonus, there are plenty of other promotions you can claim on a regular basis. These consist of: 

Tuesday – 10% cashback on live casino losses

Friday – Weekly bonus mission – deposit and bet C$50 between Monday and Thursday to receive a 25% deposit match capped at C$100 on Friday

Monday – deposit and wager C$10 between Thursday and Sunday to receive a free spins surprise on Monday. 

Genesis Promotions

Tournaments 

You can count on Genesis Casino to hold a competition or two on a regular basis. At the time of this review, the casino was holding a Christmas tournament with a C$500K prize pool and a Daily Drops and wins with Pragmatic play.

VIP Program 

To show its appreciation of repeat customers, Genesis has set up a fully-fledged VIP program. Becoming a member is really easy! Play regularly, deposit and play with real cash and you will climb to ranks towards tons of incredible benefits. 

These include an account manager, exclusive bonuses, invitations to VIP events, monthly prize draws, birthday presents, personal withdrawal service, holiday packages and flight tickets! 

Genesis VIP

Great welcome bonus and fantastic regular promotions! 

Genesis Casino has outdone itself with the welcome package and regular promotions. The inclusion of competitions is a big plus, as it spices things up, outside of the regular bonuses. 

The wagering requirements are on the high side, but since they apply only to the bonus they are still quite manageable. 

Register for a new account with Genesis Casino! 

Signing up for an account is a simple process that starts with a click of the ‘sign up’ bubble. Once the popup window comes up, you need to choose your user name, password and submit a valid email address. 

Step number two is all about providing the casino with some more information about yourself. These include your name, surname, date of birth, phone number and residential address. 

This is also the part where you agree to the terms and conditions, and opt-in for the welcome bonus. 

Before anything is set up, an email verification will be sent to you. Once you click on the attached link, you’ll be redirected to the casino for your first log in. 

Genesis Casino registration

Speedy registration! 

There is really nothing to complain about here! Registration is pretty standard but also straightforward. In 5 minutes, you can be set up and ready to deposit and start the gaming session. 

The casino is not intrusive at all, as it sticks to the basic information about yourself. 

Genesis Casino Payment methods

Payment Method Type Average Deposit Time Average Withdrawal Time 
Visa Credit/Debit Card Instant 1 – 3 Days 
Mastercard Credit/Debit Card Instant 1 – 3 Days 
Maestro Credit/Debit Card Instant 1 – 3 Days 
Interac Online Bank Transfer Instant 3 – 5 Days 
PaySafeCard Electronic Voucher Instant N/A
EcoPayz e-WalletInstant Instant 
MuchBettere-Wallet Instant Instant 
Jeton e-Wallet Instant Instant 
AstroPay e-Wallet Instant Instant 
Bank TransferBank Transfer N/A3 – 5 Days 

Globally trusted and local payment solutions 

Genesis Casino offers a great choice of payment solutions that cover popular plastic cards, online transfers, prepaid cards and e-wallets. 

Adding in some more local payment methods like iDebit and InstaDebit can benefit Canadian players, as would the ever-increasingly popular cryptocurrencies. 

Games you can play at Genesis Casino 

Genesis features plenty of casino games to choose from. The categories include online slots, table games, jackpot games, live casino games and instant win games. 

Online Slots – There are hundreds of online slots to choose from! You will find titles a few years old, while others are still fresh from the developer’s studio. The range covers all kinds of themes, complexity and volatility. You will also find plenty of well-known slots like Book of Dead, Starburst, Legacy of Dead, Aloha!, Fire Joker and many others

Jackpot games – At Genesis, you will find all the millionaire makers like Divine Fortune, Mega Moolah, Hall of Gods, and others. 

Table games – You will find plenty of virtual table games featuring Roulette, Blackjack, Baccarat and Poker. The variety includes classic titles as well as modern and interesting variants. 

Live Casino tables – If you are into an authentic experience the live casino is a must-try! With tables of Live Blackjack, Live Roulette, Live Baccarat and Live Poker. You’ll find plenty of exciting titles like Immersive Roulette, Speed Baccarat, Casino Hold’em, Super Sic Bo and many others. 

Game Shows – Here you will find all the popular Live Game Shows like Monopoly Live, Deal or No Deal, Lightning Roulette, Mega Ball and many others. 

Genesis Games

Game Providers 

The games collection is provided by some of the best developers in the industry. You will find names like Microgaming, NetEnt, Pragmatic Play, Quickspin and many, many others. (Check the table at the beginning of the article for the full list.)

The live casino is provided exclusively by Evolution Gaming and it features almost their whole range of live tables. 

One of the best game collections in Canada! 

Whatever it is you’re in the mood for, you’ll find it at Genesis Casino! The choice is vast and covers most categories. You’ll never be bored here for sure! 

Time to collect your winnings? Here’s what you need to know! 

When it’s time to cash out any accumulated wins, you need to head to your account and from the drop-down menu choose ‘withdraw’. 

The popup window will ask you to input the amount you wish to take out and the payment method. The latter needs to be the same as the one used for deposits unless it does not process withdrawals. If that is the case, the casino will send you the money via bank transfer.

All withdrawal requests must be processed physically with the casino requesting certain verification documents. The procedure usually takes between 24 to 48 hours. 

As a player, you can withdraw from a mere C$10 per transaction, up to C$3,000 per transaction. 

Low maximum withdrawal amount…

The withdrawal system is used by most online casinos. What concerns me most is the rather low maximum amount you can withdraw in one go. In case of a big win, you’ll have to settle for C$3,000 installments daily, which is not convenient at all. 

The casino does, however, offer players a personal withdrawal plan, but if it includes higher limits, it is reserved for higher ranking VIP members. 

Customer Care 

 ContactAverage Answer Time 
Email[email protected]24 – 48 hours 
Phone +16474986560Instant 
Live chat N/AN/A 

Apart from the above channels, the casino has a detailed FAQ section that is certainly worth a look if you have a query, before reaching out to customer support. 

Customer care lacks a live chat 

I was glad to see that the casino has a phone line available for players, something that is hardly the norm these days, however, I was disappointed at the lack of a live chat. 

Live chat is a popular and great way to reach out, whether with a query or a problem. The response is usually quick, provides a typed out answer to return too if in doubt and it costs nothing. 

Responsible Gambling

Genesis Casino provides you with all the tools you need to gamble responsibly. These include; 

  • Tips on how to gamble safely 
  • A questionnaire to help you establish if there is an addiction 
  • Limit tools to maintain control of your deposits, bets and losses
  • Self-exclusion 
  • Closure of account
  • Protection for underage gamblers
  • Filtering systems for the protection of underage dependants 
  • List of help organizations 

A great responsible gambling program to help you gamble safely

This casino has provided everything a player might need to avoid common pitfalls like problem gambling. The Responsible gambling problem covers everything you might need to gamble safely while maintaining control. 

Genesis Casino review – What we think! 

There is no doubt about it but Genesis Casino is a wonderful addition to have on our Canadian list. 

This platform has been around for a while and comes with a solid reputation that is reinforced through its licenses and safety features. To top it off, we have a wonderful welcome bonus, regular offers, fun competitions, a rewarding VIP scheme, one of the best games collections, fast registration and tons of other perks. 

There is some room for improvements, but nothing to dampen the experience. As a player, I’ve enjoyed my stay at Genesis Casino and I invite you to check it for yourself by clicking on the link below! In the meantime, I wish you the best of luck in your galactic journey!