A medium casino estb. in 2020. It has 5 complaints against them and is on one blacklist. Parent company,Genesis Global Limited, has other casinos and won Pay N Play Operator of the Year. 2020

80/100 Reviewed by CanadaCasino.ca

4 deposit welcome bonus up to $1000: 1st: 100% up to $200 + 200 free spins, 2nd: 50% up to $200, 3rd&4th: 25% up to $200, wager req = 40x

70/100 Reviewed by CanadaCasino.ca

No mobile app, but mobile-friendly. No cryptocurrencies offered. Difficult to located support services

90/100 Reviewed by CanadaCasino.ca

No live chat. Only phone and email.

51/100 Reviewed by CanadaCasino.ca


Casino Joy attracts attention with its fun-themes platform, plenty of games and nice, big bonus. It does not offer live chat service, however, there is a phone line if you prefer to talk to someone in person.
Top Providers
Fast Registration
Welcome Bonus
Good choice of games
No Live Chat

Most popular slots at Casino Joy


Casino Joy
UK Gambling Commission, Malta Gaming Authority
VIP program

Game Offerings

Game Types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows


NetEntNetEnt ALL FOR ONE StudiosALL FOR ONE Studios MicrogamingMicrogaming


Payment options

Euteller Euteller
iDebit iDebit
InstaDebit InstaDebit
Maestro Maestro
MasterCard MasterCard
Neteller Neteller
PayPal PayPal
Skrill Skrill
Trustly Trustly


Minimum deposit


Minimum withdrawal

Customer Service


Telephone support
Telephone number


Email support
Email address

Casino Joy Review

Let our Casino Joy casino review team tell you all about what’s in store for you at this easy-on-the-eye online casino site.

If you want to know more about this casino, we invite you to keep on reading our Casino Joy review! 

What is Casino Joy Casino, offering?

LicenseUK Gambling Commission, Malta Gaming Authority
Bonuses Welcome Bonus, Free Spins, Reload Bonus
Payment Methods 7VISA, Mastercard, Maestro, Interac, MuchBetter, ecoPayz, Paysafecard
Casino Games 7 Slots, Jackpot Games, Roulette, Blackjack, Casino Hold’m, Live Casino, Live Game Shows
Providers 12Betsoft, Microgaming, NetEnt, Play N GO, Evolution Gaming, Yggdrasil, NYX, Evolution Gaming, Quickspin
Mobile App No download needed, play from your browser
VIP Program No levels indicated on the website, only the exciting benefits
Minimum Deposit C$10
Minimum Withdrawal C$10
Customer Care Email, Phone

Casino Joy Licensing, Safety and Trustworthiness

We strongly recommend that you only play on casino sites that are properly licensed by recognized authorities. It ensures the safety of your information and funds.

Casino Joy has stamps from the UKGC and MGA. They’re both among the most trusted and stringent regulators in the industry. 

They can guarantee your funds’ safety by using the latest PCI compliant payment methods and SSL 128-bit encryption technologies. These ensure that your banking and personal data remain in safe custody while you’re online. 

The Casino Joy legal information, rules, terms and conditions are at the bottom of each page on its website. You’ll also find the bonus terms in the same tab, explaining the exact wagering requirements and maximum withdrawals for each bonus type.

They have everything I look for to feel safe and secure.

Whenever I land on a new online casino site, I look for the licensing stamp and whether the casinos take responsible gambling seriously. Casino Joy offers the best of both these requirements, and I felt safe to carry on playing.

Casino Joy has two of the most respected authorities in the online gambling industry’s approval. They use the latest technology to protect each player and conform to third-party audits. 

How I Tested Casino Joy

I have key points I look for when reviewing online casinos. Let me take you through my Casino Joy findings for each.

1. Bonus and offers analysis: When testing a casino’s bonuses and promos, they mustn’t only look good in theory but add value to your overall experience. The wagering requirements shouldn’t be too difficult to complete. 

2. How easy it is to open a new account: It took me two minutes to register a Casino Joy account. It’s a quick two-step process that you can complete on a PC, phone or tablet.

3. Things you need to know about their deposit methods: There are more than 20 ways to deposit into your casino account. The casino makes it easy to find a payment method of choice with E-wallets, debit and credit cards, prepaid cards and wire transfer options.

4. Their games collection: Casino Joy offers an extensive game variety covering slots, video poker, table games and live casino dealers. 

5. The play experience: The interface and overall theme of the website is fun and user-friendly. 

6. How withdrawing works: There are fewer withdrawal methods than deposit options, but it still caters to all major types, including E-wallets, debit- and credit cards and wire transfers. 

7. What do you do if you run into issues: My first response is to look for an instant chat feature, which I couldn’t find. Next, I looked for contact info, and unfortunately, that wasn’t an easy task. 

Welcome Offers and Promos – Grab a Bonus at Casino Joy

The online casino industry is highly competitive and as such operators offer brilliant bonuses and promotions to retain your business. It’s an excellent way to play longer, for less.

It’s important to keep in mind that if you deposit with E-wallets, you may not claim the welcome bonus.

The Casino Joy welcome bonus is a generous deposit match up to CA$1,000 and 200 free spins on Fire Joker. It also reserves the right to change the slot title at their discretion. You claim the bonus in four installments of CA$200, CA$200, CA$300 and CA$300. You’ll receive 20 free spins per day for ten days. 

The minimum wagering requirement for the free credit is high at 60x your deposit amount. Let’s say you use the maximum offer and deposit CA$200, and Casino Joy matches it 100%. You’ll have to make bets to the value of 60 x 200 = CA$12,000 to clear it.

Casino Joy welcome bonus

Promotions and Tournaments

Casino Joy offers a nice selection of promotions for regular players. It offers a Tuesday Pool Party to get a 25% deposit match up to CA$100. You can also find a weekend freebie in your account if you’ve played throughout the week. These are mystery prizes determined randomly by the casino.

VIP Program

You can join the Casino Joy VIP programme and open up the floodgates of special gifts and services. All VIP members enjoy the attention of a personal accounts manager, VIP events and tournaments, monthly VIP prizes and loads more. 

Casino Joy VIP!

Casino Joy spoils newcomers as well as regular players. 

I liked that the welcome bonus has options for either casino or live dealer games. We all have our favourite type, and it helps add value to individual experiences. 

Although Casino Joy has wonderful bonuses and promotions, the bonus terms and conditions are too high. Many players will forfeit their benefits when not having enough time to play through it, and for this reason, the operator lost points.

Register a New Account With Casino Joy

If you’re ready to start playing, you can follow these easy steps to sign up. It’s quick and straightforward to get playing.

It’s easy to find the “Sign On” icon in each page’s top right-hand corner. It redirects you to a quick two-page registration process. 

  • Select the pink ‘Sign Up’ icon. 
  • Enter a username, email address and password
  • Complete all personal data fields and choose CAD in the currency tab
  • Accept the terms and conditions and press ‘Sign Up.’

Casino Joy will complete the registration within seconds and send you an email to complete the setup. You can follow the link directly from your email, make your first deposit and head over to your game of choice.

Casino Joy Registration

It’s quick and easy to register and start playing at Casino Joy.

I appreciate the fact that Know Your Customer processing isn’t required when registering a new account. It allows me to start playing quickly without having to upload an email stacks of paperwork.  

The sign on process is seamless and requires minimal information that’s easy to provide. Keep in mind that you’ll have to complete the KYC process when you want to draw potential winnings.

Casino Joy Payment Methods

An operator must provide safe methods to fund your casino account. Casino Joy uses the latest PCI compliant payment partners, meaning your data will be encrypted and safe from online threats.

Payment Method TypeAverage Deposit Time Average Withdrawal Time 
VisaCredit/Debit Card Instant

3-5 business days

Mastercard Credit/Debit Card Instant

3-5 business days


Maestro Credit/Debit Card Instant

3-5 business days

Interac Online Online Bank Transfer Instant24hrs

Electronic Voucher 



MuchBetter e-Wallet Instant Instant 

Canadian players have ample ways to deposit and withdraw at Casino Joy. 

The payment partners are all well known and trusted providers that are used by most Canadians. The only suggestion I would give to Casino Joy – if I could – is to consider adding cryptocurrencies.

The payment options cover all the popular Canadian methods and make it effortless to deposit and withdraw at Casino Joy. All the providers are trusted, and your funds and data will be secure.

Casino Joy Games Collection & Software

Online casinos can make some mistakes that we can accept, as long as you have a superb collection of games to choose from. Casino Joy offers you exactly that.

Casino Joy divides the game categories into slots and jackpots, table games and live casino. 

Slots and progressive jackpots are its strong suit, and you’ll find all the best developers this industry offers and they all contribute to a games variety of more than 1,200 games. 

Slots are in abundance, and you can choose from classic, video and progressive jackpot slot titles. With games such as Gonzo’s Quest, Starburst, Fire Joker, Immortal Romance and Book of Dead, it’s easy to get lost for hours in a world of fun.

Table game lovers aren’t left behind, and you can choose from roulette, blackjack, poker, craps, bingo and an array of favourite variants of each. 

Casino Joy games

The Casino Joy games collection owns up to its operator’s name!

As I prefer to visit one casino at a time, it’s super important that it offers me a variety to keep my interest. Casino Joy does it well, and I’m impressed with how seamlessly I can play from my phone or tablet without losing all the best game titles.  

How to Withdraw Winnings From Casino Joy

It should be as easy to withdraw as it’s to deposit. Casino Joy offers a wide variety of methods to collect your winnings.

You’ll find the dashboard that holds all the site’s main categories on the left side of the screen. When you’re ready to make a withdrawal, you can press the ‘Payments’ icon, which redirects you to a screen with all the payment providers. Here you select the ‘Withdrawals’ header, and you’ll find all the providers to choose from. 

It has a C$10 minimum withdrawal limit, and each payment provider has unique processing times. The average waiting time is between 24 hours and up to five days for payment, such as Interac Transfers.

The withdrawal process at Casino Joy is quick and easy.

I enjoy the fact that deposits and withdrawals are on the same page. You have to click on your preferred method to get the ball rolling. The mandatory waiting period is 24 hours, which is sufficient, understanding that the casino has to comply with KYC regulations.

Customer Support

Next to games variety and ease of payment, you should quickly get hold of a customer support team when you have urgent questions. The level of service you receive from an online casino can make or break your experience and opinion.

The website doesn’t offer a live chat feature, and finding the help icon isn’t as easy as it should be. The question mark icon in the top right corner takes you to a contact sheet. Casino Joy offers a Canadian phone number, which is great. The only other means of getting in touch with the support team is via email.

ContactAverage Answering Time 
Email [email protected]24-48h
Live Chat N/AN/A

Casino Joy, unfortunately, doesn’t make it easy to find help.

I had to properly scratch around on the website to figure out the help icon. It’s frustrating to me as a regular online player and will be difficult for newcomers to find. The lack of an instant chat feature only added to my frustration.  

Casino Joy loses points in this category for the difficulty of finding its help section, lacking an extensive FAQ section and absence of a live chat feature.

Responsible Gambling

Online casino games are hugely entertaining, to the point where it can become addictive. A reputable online casino will make it easy for you to find guidance or help should you need it.

Casino Joy supports responsible gambling and boasts the BeGamble Aware.org logo on its website. It also offers good self-help tools on its site that you can use to limit your time and money spent on the site.

Casino Joy offers comprehensive responsible gambling tools.

All the tools and support organizations that I typically look for are present on the Casino Joy website. It helps me feel safe, knowing the operator values my well-being.  

Because Casino Joy partners with trusted, responsible gambling organizations, we give it a high score. Its self-exclusion tools make it easy to set up time limits and budgets.


Casino Joy offers excellent game variety, safe payment methods and a great website. It’s a fun and colourful site to visit that’s user-friendly and easy to navigate.

It ticks all the right boxes, and we’re going to keep our eye on this exciting online casino to see if they’re going to reap some rewards real soon. With the direction Casino Joy has taken, we won’t be surprised to find some rewards boasting on the site real soon.

Frequently Asked Questions

The casino promises to process payments within 24 hours, however, the payment provider might take up to 5 days to process the payment.
Yes! Most RNG games have a demo mode, while the bonuses offered allow you to play for free as well.
Yes! The dual licenses from the UKGC and the MGA make this casino quite safe to play at.

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