Captain Spins Review
Launched only in 2019, Captain Spins has seen attracted new and veteran gamblers alike. There is really nothing not to like!
If you’re interested in finding out more, we invite you to keep on reading this Captain Spins Casino review!
What Is Captain Spins Casino Offering?
|License||✔||UK Gambling Commission, Malta Gaming Authority|
|Bonuses||✔||Welcome Bonus, free spins, daily promotions|
|Payment Methods||11||Visa, Mastercard, Maestro, Sofort, Skrill, Paysafecard, Neteller, Interac Online, Apple Pay, Bank Transfer, NeoSurf, MuchBetter|
|Casino Games||8||Slots, Roulette, Blackjack, Baccarat, Poker, Jackpots, Scratch Cards, Live Casino|
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|Mobile App||✗||Mobile optimized site|
|VIP Program||✔||5 Tiers|
|Customer Care||✔||Email and Live chat|
Captain Spins Licensing, Safety and Trustworthiness
Reputable casinos are licenced and regulated. Captain Spins meets all the crucial requirements and is thus allowed to operate legally.
Captain Spins has a licence from two reputable territories. The first is The Gambling Commission of Great Britain, and the second is the Malta Gaming Authority.
Why is Captain Spins Safe?
Captain Spins is a safe and secure provider, and it keeps customer and company funds apart.
Everything points to a safe casino
It appears that all is above board with this provider. The licensing and safety are up to standard instilling confidence in potential customers.
The casino has obtained two licences and is accountable to two different commissions. This, in our opinion, is a sign of a safe establishment. The trustworthiness of Captain Spins was rated five out of five due to its transparency.
How I Tested Captain Spins
When we review a casino, we browse the homepage, check the game variety and site speed.
We also see how easy navigation is, whether the provider is safe to use, and the quality of the promotions.
- Bonuses – The bonus offers from Captain Spins are of excellent value. The welcome bonus is especially favoured because it’s a package of benefits split over several deposits.
- Account opening – Opening an account is straightforward. On the top right corner are two tabs, one for logging in if you’re already a member and a red ‘join now’ tab for newcomers. All you have to do is click on the icon, follow the prompts and fill in the required details.
- Deposits – When you deposit at Captain Spins, your withdrawal is usually conducted through the same platform, although some methods are only available for deposits. All the available deposit methods are explained under the payment option on the menu.
- Games – The game library is fantastic, with a wide variety of game types. The establishment has titles from more than 90 different software providers, therefore meeting diverse customers’ preferences.
- Play Experience – The play experience is enjoyable, and the site loads quickly, without technical glitches. You can search for the game you want by name, or by a provider.
- Withdrawal – To withdraw, you need to select the cashout option. You also need to ensure that you meet the minimum withdrawal requirements of CA$10.
- Customer care – There’s a support team in place if you have any problems, and you can contact them 24/7. They’re available on live chat, or if you prefer, you can send them an email.
Welcome Offers and Promos – Grab a Bonus at Captain Spins
An essential criterion when choosing an online casino is the promotions it offers. Captain Spins doesn’t disappoint in this regard.
The establishment hands out a welcome bonus the moment you register and place your first four deposits.
Your first four deposits are subject to a 100% bonus match up to CA$300. Each also comes with free spins.
You’ll receive 50 for the first, 60 for the second, 70 for the third and 80 for the fourth.
The bonus terms and conditions are available on the promotions page and explained clearly.
The welcome offer is only available to new players, and you need to make a minimum deposit of CA$10 to qualify.
There’s a 35x wagering requirement, and you can only play the free spins at one slot, namely The Book of Dead. The cost of each spin is CA$0.10, and if you deposit through Neteller or Skrill, you won’t qualify for the bonus.
You should also note that the bonus funds expire within 30 days, and you must use the bonus spins within ten days.
Promotions and Tournaments
To keep things stimulating, Captain Spins Casino has a promotions calendar stipulating the details of current promotions.
The casino’s other promotions, like double deals and free spins offers, are only available for specific periods and must be confirmed by referring to the promotions guide.
Captain Spins has a VIP program that you can only join if you’re extended an invitation or are already a VIP member at another casino. After you make your first deposit, a VIP host will monitor your account.
If you meet the requirements according to a VIP host, you’ll be granted potential VIP status for three months. After this period, you’ll receive an invite to join the program. It has five tiers; silver, gold, elite platinum, elite black, and the captain.
The benefits increase with each tier, and the advantages of the top level are so exclusive that they’re confidential.
Plenty of bonuses to choose from…
When you sign-up as a new player, the welcome package and its generous offerings is more than enough to keep you entertained. The additional promotions ensure that the fun never stops even if you’ve been gambling for a while.
The only downside is that there’s only one consistent promotion. The other bonuses are captivating, but only temporarily!
Register a New Account with Captain Spins
When you open a new account, you need to select the Join Now tab.
This will take you to a page where you’ll be required to fill out your personal information and contact details.
It’s a quick three-step process, and once you’ve completed the online form, you’re registered successfully.
The registration process is a breeze. All you need to do is follow the prompts. After the first step, you’re addressed by name, which adds a personal touch to the experience.
The site’s security also ensures that only players from permitted territories can access the site. You won’t be allowed to proceed with your application if you’re in forbidden territory.
Captain Spins Payment Methods
|Payment Method||Type||Average Deposit Time||Average Withdrawal Time|
|Visa||Credit/Debit Card||Instant||3-5 business days|
|Mastercard||Credit/Debit Card||Instant||3-5 business days|
|Maestro||Credit/Debit Card||Instant||3-5 business days|
|Sofort||Direct Transfer||Instant||3-5 business days|
|Interac Online||Online Transfer||Instant||3-5 business days|
|Apple Pay||Virtual Wallet||Instant||24 hours|
|Bank Transfer||Bank Transfer||Instant||3-5 business days|
Plenty of payment methods to choose from
Captain Spins Casino accepts a wide variety of payment methods for your convenience. Whether you’re more comfortable with using a bank card or a virtual wallet, this provider gives you options to suit your preference.
The variety of payment methods means that Captain Spins Casino gets a four out of five-star rating in this category. It would’ve been higher if the casino accepted PayPal in territories other than the UK.
Games You Can Play at Captain Spins
The gaming options of any online casino is what keeps you coming back for more. A library that doesn’t have enough options can leave you feeling frustrated.
Similarly, vast options from limited software providers can also feel monotonous after a while. Captain Spins aims to satisfy its customers with variety and an extensive library.
Slots – Captain Spins features more than 1000 online slots from over eighty providers. There are three-reel, five-reel and immersive video slots available, catering to most customer preferences.
And if your preferences lie with popular slots, you won’t be disappointed as the casino features Book of Dead, Starburst, The Goonies, and others.
New slots are a weekly occurrence as well and if you are after big wins, there is a fantastic choice of progressive jackpot slots such as Buffalo Rising, Mega Moolah and Divine Fortune, just to mention a few.
Table Games – If you prefer to have more control over your luck or strategy is your strongest suit, then you’ll love the selection of virtual table games.
Made up of classic options and innovative variants, you can enjoy table of Roulette, Blackjack, Baccarat, Poker and other kinds of card games.
Live Casino – The live casino is powered solely by Evolution Gaming, the leading live dealer game provider. At Captain Spins you’ll find tables of Live Roulette, Live Blackjack, Live Baccarat and Live Hold’em, including a variety of variants for each.
Game Shows – And if you are into something spectacular and exciting, then you should try out Monopoly Live, Deal or No Deal, Mega Ball, Football Studio and others.
Captain Spins has partnered up with 96 providers, including big names such as NetEnt, Microgaming, Pragmatic Pay, Play ‘n’ Go and others.
To keep the collection exciting, you’ll also find lesser-known names, who also provide high-quality, entertaining games. (For the complete list of providers we invite you to check out the table at the beginning of this review.)
For their Live Casino tables, Captain Spins has partnered exclusively with Evolution Gaming the leading live casino supplier in the world.
One of the largest casino games collections online
The game selection caters to a wide variety of preferences ensuring that there’s something for everyone. Whether you like traditional games with three-reels or interactive video slots and live game show options, Captain Spins provides the right entertainment for you.
Time To Collect Your Winnings? Here’s What You Need To Know
This section will look at how to collect your winnings under the rules associated with withdrawals.
To withdraw, you need to select the cash out option on the screen.
The minimum you can withdraw is CA$10. When you select the withdraw option, you’ll be paid out through the same method you deposited with. If you want to use a different option, you’ll be subject to verification checks.
The maximum withdrawal amount is CA$5,000 weekly.
All this information is available on Captain Spins’ terms and conditions page.
Low withdrawal limits
Withdrawing from your Captain Spins account is an easy process. The only time-consuming aspect is the verification checks, which are for security purposes and mandatory at most online casinos.
The maximum you can withdraw is on the low side, handing a disadvantage to high roller players who bet higher amounts and win big too.
If you run into trouble on the site or have any questions or queries, a support team will assist you.
|Contact||Average Answering Time|
|Live Chat||Available 24/7 on the site||Approximately five minutes|
Captain Spins is available internationally and available in several languages. The supported options are English, Spanish, Finnish, Dutch, French, Swedish and Norwegian.
The help centre is available on the main menu under the support tab. It gives you the option to browse through the frequently asked question section or engage in live chat. The provider’s email address is also available here.
24/7 customer support by only 2 channels
The establishment has adequate customer support, and the FAQ section makes solving online issues much more straightforward.
The customer service centre is open 24/7 and players can get the help they need from the well-trained agents.
Ensuring that gamblers are of legal age, and encouraging responsible gambling is essential for any online casino.
Captain Spins has a responsible gambling policy on its site. It strives to prevent compulsive use of gaming products and puts measures in place to restrict underage access.
There are player protection tools in place, such as setting gambling limits. You may also temporarily block yourself for a period between 24 hours and six weeks from your account.
Captain Spins also gives you access to your account history and has a self-exclusion facility.
Multiple Responsible Gambling tools
Captain Spins provides multiple tools to ensure that responsible gambling takes place. Aside from those mentioned here, the site provides further information on how to gamble responsibly.
The casino not only warns players about responsible gambling but also allows self-imposed limits. This category’s rated five out of five.
Captain Spins Casino Review – Conclusion
As far as online casinos go, Captain Spins is highly rated.
The security and payment methods ensure the customer’s safety, and the games are varied enough to provide hours of enjoyable entertainment.
The website is easy to navigate, and customer support is always on call. Captain Spins is a provider worth checking out and thus, we invite you to try out from the below link!