Big5 Casino opened its virtual doors in 2018 and has remained a getaway for their clients and supporters. The casino is licensed in Malta and Curacao and hosts more than 500 games. Classic slots and table games abound, but the casino also lists live games, jackpots, and scratch cards.
What is Big5 Casino Offering?
Malta Gaming Authority, Curacao e-Gaming Authority
|Bonuses||✔||Welcome bonus, Free Spins, Leopard, Rhino, Elephant, Lion|
|Payment Methods||18||VISA, Mastercard, Bank Transfer, Neteller, Skrill, Paysafecard, SOFORT, Zimpler, Trustly, MuchBetter, AstroPay, Interac, Runanga, ecoPayz, iDebit, InstaDebit, Siirto, SafetyPay, Euteller|
|Casino Games||11||Blackjack, Poker, Baccarat, Roulette, Video Poker, Scratchcards, Slots, Jackpots, Live Roulette, Live Blackjack, Live Baccarat|
|Providers||33||2by2 Gaming, Altenar, All41 Studios, BetSoft, BTG, Booming Games, Crazy Tooth Studio, Elk Studios, iSoftBet, GAMOMAT, Gameburger Studios, Gamevy, Hacksaw Gaming, Kalbama Games, NetEnt, Merkur Gaming, Microgaming, Pragmatic Play, Quickspin, RedRake, Red Tiger, Rabcat, Realistic, Snowborn, Triple Edge Studios, Oryx Gaming, Thunderkick, WAZDAN, Play’n Go, Kiron, Just For The Win, Leap, Golden Rock Studios,|
|Mobile App||✗||Nope, you have to play in a mobile-friendly browser.|
|VIP Program||✔||Five levels of rewards in a loyalty program|
|Customer Care||✔||Live chat, Online Form, Email, Phone only for top-level VIP players|
Big5 Casino Licensing, Safety, and Trustworthiness
Big5 Casino is licensed under the Malta Gaming Authority and the Curacao e-Gaming Authority. It adheres to the Data Protection Act and is registered with the Data Protection Manager in Malta. Your data and personal information is protected by this and only collected for specific reasons.
Transactions are protected by 128-bit SSL encryption software. Any bank or login information is concealed from outside viewers.
The Big5 Casino website has tabs at the bottom of each page listing the terms and conditions, security and privacy information, and a section on payments. The pages will answer any legal questions you might have. The terms and conditions also list all the responsibilities required from you as the client.
How I Tested Big5 Casino
Reviewing casinos is a time-consuming activity and involves great attention to detail. It’s more than compiling a list of pros and cons. You have to look at what the casino offers and what it doesn’t. Consider the following steps when visiting an online casino website.
1. Bonus offers and analysis:
Big5 offers a pretty standard welcome bonus, and they also have weekly promotions and tournaments you can enter. The VIP tiers also come with special rewards..
2. How easy it is to open an account
Signing up needs to be simple and straightforward. You don’t want to jump through a million hoops or have to run around compiling routing numbers and getting bank permissions.
3. Things you need to know about their deposit methods
The more ways to deposit, the better. Big5 has 18 deposit methods that include debit cards, bank transfers, and various e-wallet services.
4. What their game selection looks like
There are 25 Live Casino games, 500+ video slots, and almost 100 table games and scratch cards listed on the Big5 Casino site.
5. The play experience
The play experience speaks to the games’ design and how well they run on all of your devices. The games on Big5 Casino are available to play on a mobile-friendly browser.
6. How withdrawing works
It’s important to have instant access to the money you have won. Big5 Casino provides payout methods with Bank Transfer, Neteller, and Skrill.
7. What do you do if you run into issues?
A good customer support system is vital to a positive gambling experience. Big5 Casino has a 12-hour per day Live Chat service available. You can also email them for assistance.
Welcome Offers and Bonuses – Grab a Bonus at Big5 Casino
The casino offers Canadian residents a fair 100% deposit match up to CA$500 and 500 free spins. The spins are awarded in 10 bundles from the day you make your first deposit. These bonuses allow you to add some credits to your bankroll.
The site has a wagering requirement (WR) before you can cash out any of the money earned from bonus spins or match deposits. The WR differs from one type of game to another. Slot games have a 100% WR, but table games only have a WR of 10%.
Promotions and Tournaments
Big5 casino’s perks don’t stop with the welcome bonus. The site has daily and weekly promotions that include free spins, challenges, and more match deposits. The tournaments are also listed here. Drops and Wins tournaments and a game called Cash Days offer bigger wins of up to CA$ 2,500,000.
The site is vague on what precisely the bonuses and rewards are at each level. They promise that as a top-level Lion, your preferences and style will be catered to, and you’ll be able to contact a consultant via phone.
You move up the loyalty program’s ranks from Buffalo through Leopard, Rhino, and Elephant to the Lion. Big5 uses a points system linked to your bets and wins to determine when you move up a level.
Register a New Account with Big5 Casino
The website has a relatively simple sign-up process. It guides you through every step and has exact options in terms of currency and language. You’ll need to confirm your email address for security reasons, and then you can fill in the boxes and set up your payment method(s).
|Payment Method||Type||Average Deposit Time||Average Withdrawal Time|
|Visa, Mastercard||Credit / Debit Card||Instant||Withdrawal not offered through this method|
|Bank Transfer||Bank Transfer||Instant||48 hours|
|Neteller, Skrill||E-wallet service||Instant||48 hours|
Many Options, Many Terms
Big5’s withdrawal options change and become more limited as you move up VIP levels. The casino calculates all payouts in terms of Euros and has a payout maximum of €5,000 per month. This is on the low end of what casinos allow and might be why people move on to another casino.
Games You Can Play at Big5 Casino
There’s a myriad of software providers that have games listed on the Big5 Casino site, from popular big-wigs like NetEnt and Play’N Go to smaller companies like RedRake. The site doesn’t list any exclusive games or well-known games like Deal or No Deal.
There are over 500 video slot machines for you to choose from. You’ll find various genres, themes, and rewards, whether you are partial to a classic slot game with no frills or an edgy new game with many bonuses.
The site has tabs that help you choose between poker, baccarat, roulette, video poker, scratch cards, and other table games. You could choose to go classic or opt for a more interesting game like the Vegas Single Deck Blackjack Gold Series.
The Live Casino offers similar gaming options. You’ll find four to eight games under each tab. The Live Casino platform operates well, and it adds an entirely different level of gameplay for those who miss going to a physical casino.
The casino’s list of slot providers is long. It includes NetEnt, Microgaming, Red Tiger, and Snowborn. Therefore, the game variety is increased in style and design.
NetEnt is responsible for the Live Casino games. They have a massive reputation in i-Gaming, and you’ll enjoy the setup and usability of the live table games.
Time to Collect Your Winnings? Here’s What You Need to Know
Big5 Casino requires you to withdraw your winnings via the same method as you deposited them unless the method isn’t available. This might be the case if you used a debit or credit card. You’ll need to withdraw via a bank transfer or an e-wallet service.
The site has a limited amount of withdrawal methods. Your options increase as you move up through the VIP levels. The casino might ask for a withdrawal fee of up to 10% for e-wallets or whatever the bank charges per transfer.
Your withdrawal has to be equal to €20 in your currency. The site only uses Euros for their transactions, so you have to calculate the current exchange rate.
|Contact||Average Answer Time|
|[email protected]||24-48 hours|
|Live Chat||Available from 12:00 CET to 00:00 CET from their website||5-10 mins|
You can contact the Big5 Casino customer support on their Live Chat between 12:00 CET and 00:00 CET from Monday to Sunday. You also have the option of filling in a web form so the casino can contact you. You can email Big5 directly at [email protected].
The website and support center is run in English, German, Finnish, and Norwegian. At the bottom of each page, there are tabs with other helpful information that might answer your questions. You can find an FAQ section, Terms and Conditions Tab, game explanations, bonus details, security and privacy information, and more.
Big5 Casino has a responsible gaming policy geared toward those that might have an addiction or treat online casinos as get-rich-quick schemes. Once logged in, you have access to a Problem Gambling Survey. This allows you to check in on yourself and your reasons for gambling.
The casino will adhere to the wagering and deposit limits you set. You might also request to be removed and blocked from the site and its mailing list. You can opt for a freeze period of up to six months to get your finances in check or remove the temptation for a while.
The casino has a bunch of bonuses and a VIP program to keep a player happy. The game variation might be smaller than other bigger casinos, but Big5 includes games from less popular developers.
You have an excellent opportunity to find some gems there that no one else has seen. The deposit methods are varied, but unfortunately, the withdrawal is more limited.
We have no doubt that you’ll enjoy the time you spend in the casino. Your online information is protected, and the casino is licensed. Becoming a top-level VIP might feel a little easier here.