A new casino estb. in 2020. It has 4 complaints against them and is on 1 blacklist Parent company,Genesis Global Limited, has several other online casinos and won Pay N Play Operator of the Year. 2020
4 deposit welcome bonus up to $1500: 1st: 100% up to $300 + 300 free spins, 2nd: 50% up to $400, 3rd&4th: 25% up to $400, wager req = 40x
No mobile app, but mobile-friendly. No cryptocurrencies offered.
No live chat. Only phone and email.
Summary
Most popular slots at Kassu
Details
Game Offerings
Game Types
Providers
Payment
Payment options
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Withdrawal
Customer Service
Telephone
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Kassu Review
With its captivating animations and cool laid-back vibe, coupled with an impressive game collection that will satisfy both slots and live casino players, Kassu Casino certainly made a good first impression on me when I first stumbled upon it.
So if you are considering joining Kassu, check out my Kasso Casino Review below, to find out what to expect as a Canadian player with this platform. I will look into issues like security, game selection, deposits and withdrawals, and of course, bonuses for both new and existing players.
What Is Kassu Offering?
License | ✔ | UK Gambling Commission, Malta Gaming Authority |
Bonuses | ✔ | Welcome bonus, Free Spins, Deposit bonus, Daily drops |
Payment Methods | 7 | VISA, Mastercard, iDebit, Instadebit, Interac, ecoPayz, MuchBetter, Paysafecard, jeton |
Casino Games | 1300 | Slots, Jackpot games, Roulette, Blackjack, Baccarat, Craps, Video Poker, Live Dealer tables |
Providers | 13 | Big Time Gaming, Evolution, GAMOMAT, iSoftBet, Microgaming, NetEnt, PlaynGO, Push Gaming, QuickSpin, Red Tiger Gaming, SkyWind, Yggdrasil |
Mobile App | ✗ | mobile-optimized |
VIP Program | ✔ | Yes, extra perks in store! |
Minimum Deposit | ✔ | CAD$10 |
Minimum Withdrawal | ✔ | CAD$10 |
Customer Care | ✔ | Email, Phone, Live Chat |
Kassu Casino Licensing, Safety and Trustworthiness
Operated by Genesis Global, an operator who owns tens of other successful brands, Kassu Casino is licensed by both the Malta Gaming Authority and the UK Gambling Commission.
This means that the casino complies with the strictest regulations related to security, responsible gambling and fair play.
Why is Kassu Casino safe?
1. Safety of funds
Kassu makes use of SSL connections to ensure that all sensitive information is encrypted and protected from unauthorized access. What’s more, all of the payment methods they accept are PCI compliant and meet high-security standards when it comes to both deposits and withdrawals.
2. Security of personal information
Any personal documents that you send over to Kassu as part of the document verification procedure are kept safe and are accessible only to senior security personnel.
3. Fairness of games
Kassu only partners up with game providers that are certified, and whose games have been rigorously tested by either Technical Systems Testing (TST) – an internationally recognized gaming test lab – or by eCOGRA, an internationally-accredited testing agency based in London.
Nothing to be concerned about!
When it comes to security and fairness at Kassu, you can rest assured that there will be no issues. The operator, Genesis Global, has got years of experience in the industry, and has to maintain a very high level of security in order to keep its licenses.
How I Tested Kassu Casino
Having put my mind at rest that Kassu is a legit and safe casino, I went on to review the casino based on other factors that I consider important to ensure an enjoyable and rewarding gambling experience:
1. Bonuses and promotions – I examine how realistic bonus offers truly are, i.e. how likely it is for players to actually win something from a bonus.
2. Registration process – I tested how fast and smooth it is to open a new account and start playing for real money, should you wish to!
3. Deposit methods available – not all casino deposit methods are available for Canadian players. For this reason, I tend to look at how many deposit options you’ve really got at a particular casino.
4. Game selection – needless to say, variety is something we all look for in an online casino. Therefore, I looked at the different number of game providers and the various types of games you can play at Kassu.
5. The gaming experience – I tested things such as game loading times, how fast the site is, and how quickly you can deposit and withdraw.
6. Withdrawal process – I checked how fast withdrawals are, and related limitations or possible fees that players should know about.
7. Customer support – I had a chat with customer support to see how efficient they are at handling queries.
Kassu Casino Bonus and Offers
You can start your journey at Kassu with an attractive welcome package consisting of both a deposit match bonus and free spins.
In total, you can get C$1,500 in bonuses and 100 Free Spins over your first 4 deposits at Kassu.
How to claim the Kassu Welcome Offer
To claim the full Kassu Casino Bonus, you need to make a deposit of at least C$10 each time. You don’t need a casino bonus code for the first deposit bonus, but you do need one to claim the 2nd, 3rd and 4th deposit bonuses.
- 1st Deposit bonus – 100% up to C$300 + 300 Free Spins on pre-selected games
- 2nd Deposit Bonus – 50% up to C$400 (use bonus code KASSU 2)
- 3rd Deposit Bonus – 25% up to C$400 (use bonus code KASSU 3)
- 4th Deposit Bonus – 25% up to C$400 (use bonus code KASSU 4)
Following your first deposit, 30 Free Spins will be credited to you instantly, whereas the rest will be awarded at a rate of 30 per day for the following 9 games. You can use these spins on Starburst, Gonzo’s Quest, Red Riding Hood or Aloha! slots.
Both the deposit bonus and the free spins are subject to a wagering requirement of 40 times. What’s more, there is a limit on the amount you can withdraw from your spins – capped at C$100.
Live Casino Welcome Offer
Kassu doesn’t leave table game players empty-handed. It’s got a special welcome bonus dedicated specifically on live casino games (live Roulette, live Blackjack and Dream Catcher).
The bonus consists of 100% up to C$100 to be used on these games, with a wagering requirement of 40x. However, it is important to note the game contributions below:
- Live Roulette – 10%
- Live Blackjack – 5%
- Dream Catcher – 10%
Note: It is important to note that all bonuses at Kassu will be valid for a total of 14 days, except for free spins, which have a validity of 72 hours from activation! This means that wagering requirements should be met within this timeframe as well.
Great bonuses, but not so generous with the free spins!
I love the way that the Kassu Bonus is structured to reward you with funds on each of your first deposit, and the fact that there is a different option dedicated to live casino players. The wagering requirement of 40 times is a bit high, but quite standard in the industry.
The only aspect of the welcome offer that may lead to disappointment is the free spins bonus. Although 300 free spins and that sounds like a massive bonus, in reality, you can only withdraw a maximum of C$100 from these spins, so it all goes to waste if you really do get lucky. There’s no harm in using these spins simply to have some fun, but just keep your expectations in check when you do!
Kassu Casino Promotions and Tournaments
There is always plenty going on at Kassu Casino to ensure that existing customers remain entertained and rewarded. The casino has ongoing promotions involving reload bonuses and free spins, and also runs tournaments and other special offers throughout the year.
Recurrent Offers
- Tuesday Free Spins – deposit and play through at least C$10 from Monday and Friday, and get 20 Free Spins when you deposit on Tuesday.
- Friday Reload Bonus – get a 25% bonus every Friday if you’ve deposited C$50 or more within the previous 4 days, over at least 2 deposits.
Special offers
At the time of writing this Kassu Casino Review, I also encountered two special promotions. One of them involved a C$62k Tournament on Pragmatic Play Slots.
The other one is actually a mix of Christmas Casino Promotions, which consist of tournaments and offers on both slots and live casino game. Although these offers are only running in December, it goes to show that the casino certainly knows how to come up with cool rewards and exciting competitions for all player types!
Kassu VIP Program
VIP has got some VIP rewards in store for its loyal players, but unfortunately, I wasn’t able to find any details on how it works. I therefore assume that the VIP program is by invite only.
The casino states extra bonuses and promotions, faster response times, exclusive holiday packages, personalized events, exclusive VIP prize draws and a personal withdrawal plan as part of its VIP perks.
There’s truly something for everyone!
When it comes to Kassu’s promotions and special offers, there is truly something for everyone. It’s great to see that table game players are not excluded from the casino’s promotions, as is the case with certain other brands.
The VIP program seems a tad inaccessible to the average player, since there is no information on how you qualify, so my guess is that you have to be a high roller to be able to benefit.
Registering with Kassu Casino
Registering as a new player with Kassu is pretty straightforward. All you need to do is click on any one of the links on this page (such as the one below), and click the ‘Join Kassu’ button. You will then need to complete the following steps:
- Create a username, enter your email address and choose a password.
- Fill in additional details (name, address) and choose your currency on the 2nd popup
- Opt-in to marketing communications
- Click on the red ‘Sign-Up’ button and check your inbox!
Upon successful registration, you will be able to claim the welcome bonus of your choice!
Smooth registration process
You can register with Kassu Casino in a few simple steps, and shouldn’t have any problems activating your account. However, once you make your first withdrawal, the casino may ask for document identification for anti-money laundering and anti-fraud purposes.
Kassu Casino Payment Methods
Kassu accepts a range of payment options that are ideal for Canadian players, from major credit cards and e-wallets to direct bank transfers like Interac.
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Credit/Debit Card | Instant | 1-3 Business Days |
Mastercard | Credit/Debit Card | Instant | 1-3 Business Days |
Maestro | Credit/Debit Card | Instant | N/A |
Interac | Online Bank & E-Transfer | Instant | 3-5 Business Days |
PaySafeCard | Prepaid Card | Instant | N/A |
EcoPayz | e-Wallet | Instant | Instant |
MuchBetter | e-Wallet | Instant | Instant |
Jeton | e-Wallet | Instant | Instant |
iDebit | Online Wallet | Instant | up to 5 Business Days |
Instadebit | Direct banking | Instant | up to 5 Business Days |
Good range of payment options
There are enough options to suit Canadian players at Kassu. The casino doesn’t charge any deposit fees, and has a maximum limit per transaction of up to C$5,000 when it comes to most of the above-listed methods (with lower deposit limits on PaysafeCard and Ecopayz transactions).
Games to play at Kassu Casino
Once you sort out your deposit, it’s time for the fun to kick off! There are plenty of games to choose from at Kassu, and in this section I’ll just give you a taste of what to expect.
Slots Selection
Unsurprisingly, online slots make up the majority of games here. You can try out plenty of classic and new titles by top providers in the industry, such as Microgaming, NetEnt, Pragmatic Play, Quickspin and Yggdrasil.
Some of the slots are also jackpot titles, including high paying progressive slots like Divine Fortune, Mega Moolah and Jingle Bells Power Reels. There is also a separate collection of Must Drop Jackpot Slots by Red Tiger, which are guaranteed to fall by a certain time of the day, week or month.
Table Games
Under the casino games section, you’ll find a selection of RNG Blackjack, Roulette, Baccarat and Casino Hold Em Poker Games. There are also a couple of video poker titles.
The best way to enjoy table games at Kassu, however, is by taking a seat at the live tables. The live casino is powered by Evolution Gaming and hosts different Live Blackjack Baccarat and Roulette variants.
Game Shows
Also thanks to Evolution Gaming, you’ll be able to enjoy the most popular live casino game shows at Kassu. These include Dream Catcher, Monopoly Live, and the more recent Crazy Time and Craps Live!
Game Providers
As already mentioned, Kassu is able to offer such a cool variety of games thanks to its partnership with several leading providers.
- Slots Providers: These include big names like NetEnt, Microgaming, Yggdrasil, Red Tiger, Pragmatic Play, Play N Go, iSoftBet and Big Time Gaming
- Table Games: there are various RNG table games by NetEnt, Play N Go, Red Tiger
- Video Poker: most of the video poker titles are brought to you by Play N Go
- Live Casino Providers: the Live casino at Kassu is streamed by Evolution Gaming
Excellent choice of games by top providers!
Although the list of game providers at Kassu isn’t the most extensive one we’ve come across, the casino offers games by a good bunch of reputable game manufacturers, and there is enough variety to satisfy most gambling styles and different player budgets.
Some major jackpot titles by NetEnt and Microgaming are indeed missing from the collection, but the casino compensates with its Must Drop Jackpot games.
Time to collect your winnings? Here’s what you need to know!
If you’re about to make your first withdrawal from Kassu Casino, there are a few things you should know.
You can make use most of the payment methods indicated above for your withdrawals (with the exception of PaysafeCard). The minimum withdrawal is C$10 in all cases, whereas the maximum is C$5,000 per transaction.
Kassu will charge you 2% handling fee on withdrawals (a minimum fee of C$3.00). The casino declares that withdrawals take between 24 and 72 hours.
It is also important to have your account verified at Kassu before making a withdrawal. This is required given that the casino needs to comply with MGA licensing regulations. To verify your account, you would need to send:
- A valid copy of your ID card
- A valid copy of proof of address
- Copy of payment methods used to deposit
This process takes up to 72 hours, and typically only needs to be done once.
Secure and transparent withdrawal process, at a small fee
The withdrawal process at Kassu is similar to that at other licensed casinos, and you shouldn’t encounter any issues. The only drawback is that the casino charges a 2% fee for all withdrawals, which won’t heavily impact you if you are withdrawing large amounts, but on smaller amounts you’ll always be charged at least C$3.00.
Customer Support
Support channels at Kassu Casino are limited to phone or email. I’ve heard mention of Live Chat on certain Kassu Reviews, but couldn’t locate the functionality on the site, so I’m assuming that the casino has dropped this channel for the time being.
Contact | Average Answer Time | |
---|---|---|
24-48h | ||
Phone | 00356 27782825 |
15min |
Live Chat | N/A | N/A |
The Customer Service at Kassu is available 7 days a week from 9:00 AM to 01:00 AM CET.
Besides the above contact options, you will find a helpful FAQ feature on the Kassu website which will answer your questions regarding bonuses, deposits, withdrawals, security and technical issues.
Would love to see a Live Chat option!
It’s good to see that the support team at Kassu is available 7 days a week, for most of the day (although Canadian players do have to take into account the time difference). Of course, I’d love to see a live chat feature some time soon, as is the case at most online casinos these days.
Responsible Gambling
Kassu Casino takes responsible gambling seriously and has various tools in place to help prevent problem gambling.
Players can set deposit limits, wager limits, loss and session limits on their account. Restrictions can be set on a daily, weekly or monthly basis.
On its responsible gambling page, it also has a questionnaire to help players become aware of whether they are developing a gambling addiction.
Kassu Casino Review – Conclusion
I was very satisfied with the overall gaming experience at Kassu. The animations and the site’s intuitive design are very attractive, and the game selection is good enough to satisfy most player types. If you love regular promotions and bonuses, then you won’t be disappointed.
The major drawbacks in my opinion are the withdrawal fee and the missing live chat feature. However, everything else seems to be in place to guarantee a smooth and enjoyable gambling experience. Most importantly, the casino takes security and fair play very seriously, so you can relax and enjoy your favourite games with complete peace of mind!