Although new to the Canadian market, VegasKings has all the makings to become relatively popular in the market.
Although in the most part the terms and conditions are pretty much standard, the wagering requirements veered towards the high side.
The VegasKings platform is easy to navigate and maintains that ease of use even if you choose to play from your smartphone's browser.
Customer support at VegasKings is slightly disappointing since it offers one channel of communication and it is not the fastest or the most efficient.
Summary
Details
Game Offerings
Game Types
Payment
Payment options
Deposit
Withdrawal
Customer Service
VegasKings Casino Review
We take a look at everything VegasKings has to offer from its games to its security, payment methods and more. Don’t miss out on seeing if this is your next casino destination.
VegasKings Licensing, Safety and Trustworthiness
VegasKings is licensed by the Gibraltar Gambling Commission. The parent company of the casino is Markor Technology Limited.
The privacy policy page is well organized and not just a wall of text like many other casinos. Generally, data is collected to verify who you are and is only used for the purpose of providing casino services. While it says data security is important, VegasKings doesn’t provide specifics on the level of technology used.
When it comes to the fairness of the games, we can see the slots all come from recognized developers. Since these are all renowned and fully regulated, we don’t see any safety concerns with the games.
Finding information about safety and privacy is easy. You can see the privacy policy and terms & conditions by scrolling to the bottom of the site.
VegasKings looks to be a safe casino
Knowing the exact technology used to safeguard data would have been more reassuring, but not all casinos specifically state this. Finally, the games are all well-known, popular titles from reputable companies. So, there aren’t any concerns with the games either.
Our verdict:
VegasKings is a safe casino to join. It is licensed by a reputable gambling jurisdiction and it has all the mechanisms in place to offer a safe and legal experience.
How I tested VegasKings
When reviewing a casino, there are several important categories that need to be considered. You can find all the major factors we look at below to find out whether a casino is worth playing at.
1. Bonus and offers analysis
We look at not only the size of the bonus offer but also consider how restrictive the conditions are.
2. How easy it is to open a new account
Opening an account should be quick and without any hassles.
3. Things you need to know about their deposit methods
We verify which deposit methods are available and also essential terms like the minimum deposit.
4. What their game selection looks like
We check the size of the game library and the variety of casino games offered.
5. The Play experience
The play experience is more about how enjoyable the games are, not simply how many the casino has.
6. How withdrawing works
We look at the withdrawal methods, steps needed to cash out and the minimum withdrawal.
7. What do you do if you run into issues
Finally, a casino should have good access to support if you run into any issues.
Welcome Offers and Promos – Grab a Bonus at VegasKings
VegasKings has a few bonuses to take advantage of, but first, we’ll start with the welcome bonus. Rather than just getting a bonus on your first deposit, VegasKings offers a 100% match on your first two deposits. On your third deposit, you’ll also receive a 200% match. It can all total up to $1,000 and 200 free spins.
To activate the welcome bonus, you have to make a minimum deposit of $20 each time. The wagering requirements are also 40x, which is on the higher end. The free spins are valid for a total of seven days, after which they expire.
Claiming a bonus is easy to do. From your account, select the bonus you want and then make the minimum deposit. After that, it’s credited to your account.
Promotions and tournaments
There are two other main promotions to keep an eye on. Both are Pragmatic Play Drops and Wins, which are found at many casinos. There’s one for slots and another for the live casino. Each of these has a monthly prize pool of $500,000.
VIP program
VegasKings has a five-level VIP program with bronze, silver, gold, platinum and diamond club tiers. The program is by invite only. However, the casino also has a promotion where you can get one month of VIP access if your first deposit is at least $1,000.
The VIP program offers more significant bonuses, access to additional promotions, priority support, personal hosts and access to exclusive games. Like the entry requirements, VegasKings doesn’t provide any specific information about these.
VegasKings offers a sizable welcome bonus and game tournaments
The welcome bonus is quite generous compared to what many casinos offer. The third deposit bonus is even a 200% match which is pretty rare. While the bonus amount is excellent, the wagering requirements are on the higher side at 40x. This does make your chances of winning off the bonus less likely.
The VIP program is intriguing, but the lack of any concrete details from the casino makes it hard to judge its worth. For example, we don’t know how much money you have to spend and what the rewards will be.
Our verdict:
Overall, VegasKings offers favourable bonuses, even though you have to watch out for the wagering requirements which teether on the high side.
Register a New Account With VegasKings
By clicking on the signup button, you can start the registration process. Overall it takes three steps, and VegasKings only asks for the standard information. All you need to do is follow the on-screen instructions and provide what’s requested. To finalize the account, you will have to receive a pin on your phone and then enter it on the site.
VegasKings offers a quick and easy to follow registration
While creating an account, we didn’t see the option for email verification instead. Unfortunately, if you don’t have a mobile or don’t want to provide your number, you may not be able to register here.
VegasKings Payment Methods
Now it’s time to look at the deposit options at VegasKings. It’s great to see they have a variety of methods from various categories..
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Credit / Debit Card | 10 Minutes | 2 Days |
Mastercard | Credit / Debit Card | 10 Minutes | 2 Days |
Interac | e-Transfer | Instant | 2-3 days |
iDebit | Bank Transfer | Instant | 3-5 Days |
Instadebit | Bank Transfer | Instant | 3-5 Days |
Paysafe Card | Prepaid | Instant | – |
MuchBetter | Bank Transfer | Instant | 3-5 Days |
Neosurf | Prepaid | Instant | – |
ecoPayz | e-Wallet | Instant | Instant |
Astropay | e-Wallet | Instant | – |
Sticpay | e-Wallet | Instant | – |
There’s an excellent selection of payment methods at VegasKings
VegasKings has all the major payment methods available. It’s unlikely that you’ll have difficulty finding a way to deposit here.
The minimum deposit is $20, which is on the higher end of average. We find with most casinos this amount is either $10 or $20.
Our verdict:
There are more than enough payment options. Furthermore, we like that the casino has included a bit of everything: credit-debit cards, prepaid cards, e-wallets and electronic transfers.
Games You Can Play At VegasKings
The selection of slots is one of the main attractions, and you can see the popular titles right from the main page. You can sort slots by popular, new, or search for a specific game. Some of the best games in the lobby now include:
- Big Bass Bonanza Megaways
- Buffalo King Megaways
- Immortal Romance
- Bonanza Megaways
You can find the table games by clicking on the icon. Overall it’s a fairly small selection right now, but you can still find European Roulette, Blackjack, Oasis Poker, and Texas Hold’em.
The tab for the live casino is right next to the table games, and it’s called live dealer. The selection here, too, is on the smaller side. There are a few options for roulette, blackjack, and baccarat. The only game show is Mega Wheel.
Game providers
When looking at the slot lobby, it’s clear Pragmatic Play is one of the main providers. However, you’ll still find games from Microgaming, IGT, Red Tiger and a few others.
The live casino games all come from Pragmatic Play.
The selection of slots is great while the classics seem to be neglected
You’ll certainly find plenty of slots to satisfy your appetite. We saw many of the games come from Pragmatic Play; it’s definitely the biggest contributor.
If, however, you were looking to play the classics like roulette, blackjack or poker, then you might be disappointed. Right now, the lobby for both table games and the live casino is fairly small.
Time to Collect Your Winnings? Here’s How to Withdraw Your Money From VegasKings
Once you’ve fulfilled the wagering requirements, you’ll be able to withdraw your winnings. Check out the guide below.
Step by step guide on how to withdraw from VegasKings
- First, you’ll need to log into your account if you haven’t done so already.
- Click on the person icon on the top right.
- From the menu that appears, select Bank.
- Click on withdrawal.
- From here, simply pick your withdrawal method and enter the amount to cash out.
Other important information to know when withdrawing
The minimum withdrawal is $40, which is a bit more than what we expected. To find more information on deposits and withdrawals, scroll to the bottom of the casino site and access the FAQ.
The withdrawal process is simple, but VegasKings has a high minimum withdrawal
When it comes time to withdraw, everything is easy to carry out, and you shouldn’t have any problems with it. With that aside, there are a few problems at VegasKings which need to be addressed.
First, the minimum withdrawal is relatively high at $40. Second, the withdrawal time frames are not the fastest. It can take at least three days for VegasKings to process a withdrawal.
Customer Support
If you’re looking for support at VegasKings, you’ll find the options are limited. There’s no phone support or even live chat. The only way to contact them is by filling out a form and providing your email for them to write back to you.
Contact: | Average Answer Time | |
---|---|---|
The form on the casino site | 24-48h | |
phone | – | – |
live chat | – | – |
Only three languages are supported, which include English, French, and Spanish. It’s good to see both official languages of Canada are included.
The help center is titled “support” and can be found at the bottom. It’s a pop-up window that contains answers to a few questions and a form you can fill out if you have a question.
The FAQ section, however, is fairly detailed. This is separate from the help center and is found on its own page.
The support at VegasKings could be improved
In this day and age, it’s hard to excuse the lack of live chat support. Even outside casinos, most companies will have live chat available on their websites.
Overall you’ll only find the minimum as far as support is concerned. The only positive aspect is that the FAQ does have many common questions, with detailed answers.
Our verdict:
VegasKings could add more options for support, having only one channel of communication won’t cut in a world where customer support can make or break a business!
Responsible Gambling
At VegasKings, the responsible gambling page is called ‘Play Responsibly’. There are several sections with a good overview of what gambling responsibly means. You can also place a deposit limit, reality check, or self-exclusion if you wish.
VegasKings offers a great Responsible Gambling page
The responsible gambling page is reasonably comprehensive, and VegasKings offers several tools you can use. The best part is you don’t even have to contact customer support to do this.
The only thing we could suggest is the inclusion of links to outside resources. Currently, there are no links provided to groups like gamblers anonymous.
Our verdict:
The responsible gambling page is comprehensive and well-organized.
Awards and Recognitions
Currently, VegasKings hasn’t received any awards.
Conclusion
We have some mixed opinions when it comes to VegasKings Casino. On the one hand, there are many positive aspects. VegasKings is fully licensed; it has a generous bonus and many great slots to enjoy. There are also plenty of payment methods to choose from when making a deposit.
However, the casino has many shortcomings, too. These include higher wagering requirements, high minimum withdrawal, lack of live chat, and a small selection on the table games and live casino sections. With everything in mind, the best score we can offer is 75/100.