Pelaa

Approved gaming license ca

Pelaa is an online casino that revolves around inclusiveness for all players. It boasts a vast selection of games ranging from online slots, table games, jackpot games and live casino games, all of which playable on both desktop and mobile.

Pelaa

Pelaa
72
72
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$1 000 Bonus Wagering 40x
150 Freespins Wagering 40x
19+ | 18+ in AB, MB, & QC | Play Responsibly | ResponsibleGambling.org | 18+. New players only. 1st deposit 100% bonus up to $100 + 150 free spins. 2nd deposit 50% bonus up to $300. 3rd & 4th deposit 25% bonus up to $300. Min. Deposit $10. 15 FS rewarded per day for 9 days. BW: 40x. FS wagering 40x. Bonus valid for 14 days. FS valid for 72 hours. | Rules and conditions applies
72
Rating
Popularity

Pelaa was established in 2018 and is one of the many casinos owned and operated by Genesis Global Ltd. Since it is still new to the scene, it isn't quite as popular as its sister sites.

65/100 Reviewed by CanadaCasino.ca

The bonus wagering is 40x, which is decent for the Canadian market. The minimum to deposit is also quite low compared to competitors that require at least $20 to $30.

65/100 Reviewed by CanadaCasino.ca

You can register in a few minutes and have a great selection of payment options to choose from, including Trustly! Pelaa also works with a number of top providers to supply its huge game library.

88/100 Reviewed by CanadaCasino.ca

There is no live chat feature on the site, which is a negative for the casino. However, players can still reach out for help via email or phone.

75/100 Reviewed by CanadaCasino.ca

Details

Name
Pelaa
Launched
02/12/2018
Mobile app
No
VIP program
No

Payment

Payment options

0 EcoPayz
1 Euteller
2 iDebit
3 InstaDebit
4 MasterCard
5 Neteller
6 PayPal
7 Skrill
8 Trustly
9 VISA

Customer Service

Email

Email support
Yes

Live chat

Live chat support
Yes

Pelaa Review

What is Pelaa Casino, offering?

LicenseMalta Gaming Authority, Swedish Gambling Authority
Bonuses Welcome bonus, Free Spins
Payment Methods 10Visa, MasterCard, Maestro, Boku, Paysafe Card, Skrill, Neteller, EcoPayz, Trustly, Entropay
Casino Games 7 Slots, Jackpot Games, Roulette, Blackjack, Baccarat, Casino Hold Em, Live Casino
Providers 17Microgaming, NetEnt, Nyx Interactive, NextGen Gaming, Play’n GO, Quickspin, Yggdrasil Gaming, Evolution Gaming,  Red Tiger Gaming, Gamomat, Elk Studios, Just For The Win, Big Time Gaming,  Lightning Box, Oryx Gaming, Skywind Group, Pragmatic Play
Mobile App Use mobile casino to play on smartphone or tablet
VIP Program Account manager, monthly VIP prize draw, personalized birthday presents, holiday packages
Minimum Deposit C$20
Minimum Withdrawal C$20
Customer Care Email, Phone, Live chat

Pelaa Casino licensing, safety and trustworthiness

When it comes to safety, Pelaa Casino is very serious about creating a secure environment for all players. The Malta Gaming Authority regulates all its gambling activities.

To ensure that players’ personal information is kept away from possible threats, Pelaa uses encryption software.

All games use RNG systems to maintain fairness, and game rules and bonuses are easily accessible on the website. 

You are in safe hands

Overall, Pelaa has all the bases covered in terms of safety. Thanks to the Random Number Generator (RNG), they can ensure that all players receive a fair gambling experience. RNG uses a mathematical construct to generate completely random numbers, which prevent casinos from tampering with numbers in games. 

Thanks to the encryption software and RNG, we feel that Pelaa Casino has created a fair and safe environment. Also, it’s regulated by Malta Gaming Authority as well as the Swedish Gambling Authority, so rest assured, you are playing at a legal, licensed, and protected casino. 

How we tested Pelaa Casino

We have strict criteria when testing casinos. It’s a very serious job, and we only recommend the casinos that tick all our boxes. The devil is in the details, so we’d like to provide you with as much detail as possible to help you make a calculated decision. Let’s take a look at our analysis for various aspects of Pelaa Casino:  

1. Bonus and offers analysis

Once you decide to play at Pelaa Casino, you are rewarded with a substantial welcome bonus. You receive 100% up to $100 Bonus + 150 Free Spins. However, there is some fine print you cannot ignore. You have to deposit a minimum of $20 to be eligible for the promotion, and you can only use free spins on Gonzo’s Quest slot. On the plus side, Gonzo’s Quest is one of the most popular games from NetEnt. 

2. How easy it is to open a new account

Opening an account is easy as pie. It took us less than a minute. There are no bothersome verifications or long forms to fill out. Simply fill in some basic details, and you’re done. Convenient is what online casinos are about, and Pelaa didn’t disappoint! 

3. Things you need to know about their deposit methods

They accept a diverse set of payment options, including Neteller, Paypal, Skrill, Astropay, Visa, and Mastercard. However, for gambling purposes, Pelaa sometimes only accepts Trustly payments. The bright side is that with Trustly, there’s no major waiting period for payments. 

4. What their game selection looks like

Pelaa Casino boasts a crazy amount of games. They have quality and quantity! With the support of popular software providers such as Microgaming, NetEnt, and Evolution Gaming, there’s something for everyone. You will find Casino games, Live casino, slots, table games, and even Xmas themed games if you’re feeling festive. 

5. The Play experience

One thing that stands out most in Pelaa Casino is the playing experience. The more you play, the more benefits you get, like a gift that keeps on giving. Some of the players’ rewards include personalized birthday presents, speedy response times, and personalized emails. Pelaa does everything to make you feel special, and that’s hard to come by. 

6. How withdrawing works

In the interest of your safety, the withdrawal process may seem a little complicated. To simplify, you must first submit proof of identity, such as a bank statement, utility bill, or ID card. You can withdraw a minimum of $20 and a maximum of $10,000 daily. The monthly withdrawal limit is $50,000. However, these limits don’t affect VIP players. 

 7. What do you do if you run into issues

Dealing with problems is a breeze at Pelaa. We found that there is always a support agent to help you with any possible problems. There are three options: the live chat system, email, and phone support. However, phone support is only available for players from Sweden and Finland. From all these options, we strongly recommend the live chat option because it’s the most convenient. 

Welcome Offers and Promos – Grab a Bonus at Pelaa Casino

Good bonuses are hard to find, but Pelaa offers an outstanding welcome bonus. This welcome bonus is divided into four sections. First, you get a 100% match for up to $100 plus 150 free spins. Keep in mind that the minimum deposit is $20, and you can only use the free spins on Gonzo’s Quest. The second deposit has a 50% match for up to $300. For your third and fourth deposits, you get a 25% match for up to $300. 

Once you’ve made your deposit, you’ll need to claim your bonus. Simply scroll to the cashier option and choose the “bonus” option from the dropdown box. Follow the same steps for all four deposits.

With regards to the free spins, note that they’re divided. When you make the first deposit, you get 15 instant free spins. After that, you get the remaining spins at 15 per day. 

Pelaa Casino welcome bonus

Promotions and Tournaments

Once you start playing at Pelaa Casino, you open the door to many other promotions and competitions. These promotions cover everything from live casino games to virtual games and slots, making it exciting and rewarding to be a part of Pelaa Casino. Some of the regular promotions include weekly free spins hidden in different games and weekly tournaments on selected games. 

Pelaa promotions

VIP program

If you’re serious about gaming and want to take it to the next level, then Pelaas’ VIP program is for you. It will reward you with a unique and personalized gaming experience that includes exclusive holiday packages, super-speed response times, a dedicated account manager, a monthly VIP prize draw, and so much more. To become a VIP player, simply click the menu on the top left and choose the ‘VIP’ option. 

Pelaa Casino offers quality bonuses.

We are impressed with the bonuses and promotions offered by Pelaa Casino. The downside is that there aren’t as many bonuses and promotions considering the number of games provided. On the bright side, what is offered is worth it.          

With the welcome bonus alone, we would say Pelaa Casino is super generous and worth a try. However, in addition to the welcome bonus, they offer other promotions and competitions which will keep you entertained and constantly rewarded. 

Register a new account with Pelaa Casino

Registering an account is a walk in the park with Pelaa. You can click the menu and go to “Sign up” or click “sign up” on the top right corner.

Then you should choose a username and fill in your email address and passwords.

When you press “Next”, another popup will appear where you will fill in basic information such as your country, birthday, and currency. Accept the terms and conditions, and you’re done. Easy, right? 

Pelaa Registration

It’s exceptionally easy to open an account on Pelaa Casino 

We believe that online casinos are about quick and easy fun. So you don’t want to spend hours filling in details and running verifications because that feels like a pop quiz! Opening an account is hassle-free, and you can start playing your favourite games quicker.

Thanks to the simple process, we think the registration at Pelaa Casino is pretty good. The convenience is unlike any other, and you can start playing a game or using your free spins in only a few minutes.

Pelaa Casino Payment methods

Payment Method Type Average Deposit Time Average Withdrawal Time 
VisaCredit/Debit Card Instant

3-5 business days

Mastercard Credit/Debit Card Instant

3-5 business days

 

Maestro Credit/Debit Card Instant

3-5 business days

Skrill e-Wallet InstantInstant
Neteller 

e-Wallet 

InstantInstant
Jeton 

e-Wallet 

InstantInstant

More payment options equal more freedom

When you have so many payment methods to choose from, it gives you a sense of freedom over your finances. Some of the most popular payment options, such as PayPal and Neteller, make it convenient and familiar.

We love the vast amount of payment methods because it gives us the freedom to choose a comfortable method. However, gambling payments are usually only accepted through Trustly, which may not always be preferred. For us, we love the immediate payments – so no complaints here!

Games you can play at Pelaa Casino

There are over 1300 games available at Pelaa Casino. It’s one of the biggest selections of games we’ve seen. A search bar is available to help you find the game you desire. 

Online slots – You will find a colourful array of slots ranging from classic slots, video slots and progressive slots. The casino also features popular titles such as Book of Dead, Twin Spin, Starburst, Gonzo’s Quest and many others. New slots are a weekly occurrence if you want something fresh to try. 

Table Games – You will find plenty of virtual table games of the likes of Roulette, Blackjack, Baccarat and Poker. The casino offers a choice between classic versions and thrilling variants. 

Live Casino tables – Live casino options are exceptional. There is a whole range of Live Roulette, Live Blackjack, Live Poker and Live Baccarat. If you are in search of the innovative you will also find a good number of live game shows. 

Pelaa Casino games

Game Providers

Many well-known providers such as NetEnt, NextGen Gaming, Evolution Gaming, and PlaynGo contribute to the simple and creative software and games on Pelaa. What’s great is that most games have a fun play feature so you can practice. 

The Game selection is Huge 

It’s impossible to fault the game selection. It’s rare to find a casino that offers not just a large selection, but a huge variety ranging from live casinos to thousands of slots. With so many games from so many renowned providers, your only problem will be figuring out which game you want to play!

Customer Support

 Contact Average Answering Time 
Email [email protected]24-48h
Phone00356 2778282515min
Live Chat Available 9 am to 1 am GMT on their website5-10min

The support team is professional and efficient. If you cannot access them through live chat, you can send them an email and expect a prompt reply. We don’t recommend phone calls as it’s the least convenient and available only for players from Sweden and Finland.

Excellent customer support

The support is usually very efficient, and they solve most issues within hours. With three methods of getting help, you can feel safe and valued as a customer.

The downside is that phone calls are not available to all. However, they respond to emails pretty fast, and the live chat feature is useful for getting help immediately. 

Conclusion

Overall, we give Pelaa Casino ⅘ stars because it has so many amazing features. A vast selection of games, numerous payment options, a simple registration process, and a generous welcome bonus are a few of the wonderful features.

However, we think they can improve by offering 24/7 customer support and broadening payment platforms for gambling activities. Besides that, we highly recommend Pelaa, as you will surely have an excellent playing experience.