Casino Planet is a newer casino that has a large variety of games and regular promotions. Customer support is reported to be helpful and withdrawals are quick and easy.
Casino Planet's bonus comes with a 40x wagering requirement, and is broken up into 4 seperate deposits, each with lower matching percentages.
Very little to find at fault in terms of usability and game selection. Max withdraw limits are below average, with plans that benefit only VIP's.
No live chat feature, which brings longer response times to assist players.
Summary
Most popular slots at Casino Planet
Details
Payment
Payment options
Deposit
Withdrawal
Customer Service
Telephone
Casino Planet Review
Recently launched and accepting players from Canada, Casino Planet, is home to a vast array of casino games, generous casino bonuses for that desirable bankroll boost and much, much more.
If you are interested in discovering a whole new world, we invite you to keep on reading our Casino Planet review to find out more!
What is Casino Planet, offering?
License | ✔ | UK Gambling Commission, Malta Gaming Authority |
Bonuses | ✔ | welcome bonus, free spins, casino bonus, |
Payment Methods | 8 |
Visa, Mastercard, Maestro, Interac, PaySafeCard, EcoPayz, MuchBetter, Jeton |
Casino Games | 5 | Online slots, jackpot games, table games, instant win games, live casino games. |
Providers | 13 | Play ‘n’ Go, Evolution Gaming, NetEnt, SkyWind, Microgaming, iSoftBet, Quickspin, Red Tiger, Big Time Gaming, Yggdrasil, Push Gaming, Gamomat, Ezugi |
Mobile App | ✔ | Compatible with both iOS and Android |
VIP program | ✔ | Yes |
Minimum Deposit | ✔ | C$10 |
Maximum Withdrawal | ✔ | C$10 |
Customer Care | ✔ | Email, FAQs, Phone |
Casino Planet licensing, safety and trustworthiness
Casino Planet holds a license from both the Malta Gaming Authority and the UK Gambling Commission, two respected regulating bodies, all over the world.
The added security offered by these licensing authorities is further enhanced by 128-bit encryption technology aimed at protecting your personal data from any online threats.
Payment methods are recognized globally for their reliability and safety, while funds are guaranteed by the casino and kept safe in segregated accounts, ready for when it’s time to request that withdrawal!
The casino also employs a transparent attitude, providing all information in clear text at the bottom of each page. These are divided according to the subject, like About Us, Privacy and Terms & Conditions.
Casino Planet offers top-notch security for optimal safety!
As a player, I felt truly safe registering and playing with Casino Planet. The licenses from the MGA and the UKGC are a welcome addition as they offer the kind of safety net a player needs for the best kind of experience.
Other security features are industry-standard by they do the job spectacularly and are highly recommended by the regulating bodies.
How I tested Casino Planet
There is a process I like to follow when I discover a new online casino. Some aspects of the platform are a must-have for any respected gambling platform and below I’ll share with you some key points to consider:
1. Bonus and offers analysis – Bonuses offer a boost to your bankroll, but they lose their value if they’re paired up with unrealistic terms and conditions.
2. How easy is it to open a new account – A long drawn out registration process gives the impression of over-committing to something you’re not sure you like yet. A quick, efficient, easy to navigate process that does not cut corners, is ideal!
3. Things you need to know about their deposit methods – The supported payment methods must be trusted and reliable, with quick transactions for instant playtime!
4. What their game selection looks like – The game collection must be varied and include a vast choice of games that cover most of the categories.
5. The Play experience – Loading time must be fast, navigation easy, with a mobile app, or mobile-optimized site that you can access on the go!
6. How withdrawing works – Withdrawals must be processed speedily without skipping the all-important identity verification. Methods must also be convenient for both players and casinos.
7. What do you do if you run into issues – Customer support must be available for as many hours as possible. Ideally 24/7! The team, professional and ready to help you out with anything!
Welcome offers and Promos – Grab a Bonus at Casino Planet!
Casino Planet is welcoming all Canadian players with a truly generous welcome bonus that extends up to the 4th deposit.
Upon registration and first deposit, the casino will allocate a 100% deposit match up to C$300 + 200 free spins. The latter will be awarded as 20 free spins on the first day and the remaining divided over the next 9 days.
Once you are ready to deposit the second, third and fourth times, you need to insert a promo code to receive the below offers:
2nd – 50% deposit match up to C$400 – Promo code WCP2
3rd – 25% deposit match up to C$400 – Promo code WCP3
4th – 25% deposit match up to C$400 – Promo code WCP4
Each offer can be claimed for a small deposit of C$10, however, the bonus will be on par with the deposit.
The terms and conditions of the promotions are quite straight forward! Each of these bonuses must be wagered 40 times before it and any winnings generated from the bonus can be withdrawn.
Furthermore, the free spins are linked to pre-selected games and any winnings generated from them are capped at C$100.
For the full terms and conditions, we invite you to visit the casino from the below link and visit the welcome bonus page from the menu.
Promotions and Tournaments
Apart from the welcome bonus, the casino has a good array of promotions for existing players and another welcome bonus, this time for live casino enthusiasts.
The latter consists of a 100% deposit match capped at C$100, playable on any of the live dealer tables. The offer can be claimed for as little as C$10 and comes with wagering requirements of x40 applicable to the bonus.
The other promotions consist of a Drops and Wins tournament held in collaboration with provider Pragmatic Play and a Christmas Sleigh Ride competition sporting a C$500,000 prize pool.
On a weekly basis, players can claim an additional 25% deposit match capped at C$100 + 10 free spins for a deposit of C$20 or more, and another 25% deposit match up to C$100 on a monthly basis.
VIP program
Casino Planet comes equipped with a full-fledged VIP scheme that rewards players for their constant returns. The point-based system will help you climb the ladder of success, delivering additional benefits to your doorstep.
In terms of benefits, you can expect the services of an account manager, exclusive bonuses and promotions, rapid response times, monthly VIP prize draws, personalized birthday presents, a personal withdrawal plan, exclusive holiday packages and personalized emails.
Plenty of casino bonuses but not much variety…
I liked that the casino offers an extensive welcome bonus that combines free spins and bonus money. I also appreciate the live casino offer, which, although small, can give you a nice, little boost.
The casino is obviously geared to have players return back with two recurring promotions that hardly cover all the bases. In essence, they offer almost no variety at all and it is the competitions that are the stars of the show!
The wagering requirements are on the high side, obliging you to wager around C$4,000 on the first deposit to withdraw any winnings.
Register for a new account with Casino Planet
If you are ready to register for an account, the process will take approximately 5 minutes.
Once you click the ‘sign up’ button, a popup window will open, requesting a user name of your own choice, your email address and password.
Step 2 is all about obtaining that important information pertaining to your identity without being intrusive. Here you need to submit your name, surname, date of birth, phone number and residential address. This is also the part where you agree to the terms and conditions and opt-in for the welcome bonus.
Step 3 will send a verification email to your inbox, with a link you need to click. This will take you back to the casino site on the log in page.
A 5-minute registration process without any complications.
The registration could not be any more straightforward than it already is. It can be completed in 5 minutes and does not require a complicated set of personal information.
Casino Planet Payment methods
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Credit/Debit Card | Instant | 1 – 3 Days |
Mastercard | Credit/Debit Card | Instant | 1 – 3 Days |
Maestro | Credit/Debit Card | Instant | N/A |
Interac | Online Bank Transfer | Instant | 3 – 5 Days |
PaySafeCard | Electronic Voucher | Instant | N/A |
EcoPayz | e-Wallet | Instant | Instant |
MuchBetter | e-Wallet | Instant | Instant |
Jeton | e-Wallet | Instant | Instant |
Bank Transfer | Bank Transfer | N/A | 3 – 5 days |
Not a wow selection but it caters to most players
The payment methods are globally trusted and popular among Canadians. The choice is not extraordinary, but it covers most bases with its selection of plastic cards, online transfers, e-wallets and prepaid cards.
It would be great if the casino could add more local solutions such as iDebit or InstaDebit, and perhaps even some cryptocurrencies.
Games you can play at Casino Planet
Casino Planey is home to hundreds of casino games, amongst which online slots, jackpot games, table games and live dealer tables. But let’s take a closer look at the available fare!
Online slots – At Casino Planet you will find every kind of slot imaginable: 3-reel slot, fruit slots, video slots with elaborate storylines, and slots with a progressive jackpot.
Seasoned players will find all-time favourites like Book of Dead, Starburst, Wolf Gold, Twin Spin, Mustang Gold, Divine Fortune, Gonzo’s Quest and Fire Joker, just to mention a few.
New slots are also a sure thing as the casino adds these to the collection to keep it fresh and trendy.
Table games – The casino has a great choice of virtual table games, with options of Roulette, Blackjack, Baccarat, Poker and instant win games. Some titles worth a go include No Commission Baccarat, Atlantic City Blackjack, Casino Stud Poker, French Roulette and many others.
Live casino tables – If you want to immerse yourself in a real casino experience then the live dealer tables are fair game! Featuring classic and modern variants of Live Roulette, Live Blackjack, Live Baccarat and Live Poker there is plenty to choose from!
Game shows are also part of the deal with options like Lightning Roulette, Dream Catcher, Monopoly Live, Deal or No Deal and others.
Game Providers
13 providers contribute to the games collection, all of which are well-known names. We have giants like Microgaming, NetEnt, Play ‘n’ Go, Quickspin, Red Tiger, Big Time Gaming, Yggdrasil and many others. (For the complete list check the table at the beginning of this review!)
The live dealer tables are provided by Ezudi and Evolution Gaming, two giants of the industry!
A fantastic game collection that caters to all players’ needs!
The games collection hosts everything a casino goer might wish for. The collection sports a great choice and you will never be bored regardless of what your preferences are!
Time to collect your winnings? Here’s what you need to know!
When it’s time to collect your winnings, you need to sign in to your account. From the drop-down menu, select withdraw and wait for the popup window to open. Insert the amount you wish to cash out and choose the payment method.
Ideally, you always use the same solution used for deposits, however, if it does not process withdrawals, you can choose the next option that is most convenient.
Withdrawals are always done by request and must be reviewed by a payments team. In some cases, they might ask you for some verification documents, and that might push the actual credit to 48 hours after the request.
Once the casino credits the money, it is up to the payment company to process the transaction and get the money to you.
The casino has limitations on the amounts which start at C$10 up to C$3,000 per transaction.
Standard withdrawal procedure without any unnecessary delays
The withdrawal set up is quite standard and follow all the rules of identity verification but without taking an extremely long time.
The maximum amount you can withdraw is a bit on the low side, however, the casino has a withdrawal plan for VIP players which hopefully has a better withdrawal rate!
Customer Support
Contact | Average Answering Time | |
---|---|---|
[email protected] | 24 – 48 hrs | |
Phone | + 16475599656 | Instantly |
Live Chat | N/A | N/A |
The service is offered in a variety of languages: German, Finnish, and Norwegian.
There is also an advanced FAQ section that covers various topics and answers to the most frequently asked queries.
There is no live chat on site
Customer support offers only two channels: phone and email.
The lack of a live chat is disappointing as many players opt for this channel due to the efficiency of the replies.
Since many Canadians speak both English and French it would be great if the casino could add French as one of their supported languages.
Responsible gambling
The Casino Planet Responsible Gambling program shares advice on how to gamble safely and provides a set of questions to ask yourself to determine if there is a problem or not.
Apart from that, the casino provides a series of tools by which players can regulate their gambling by placing limits on their deposits, bets and losses.
Self-exclusion and closing your account if it gets out of hand are also on the table. Underage gambling is given provenance as well.
The casino provides links to help organizations dedicated to helping problem gamblers and their families, such as Gamcare, Gamblers Anonymous and Gambling Therapy.
The Responsible Gambling program puts a strong emphasis on player protection
The Responsible Gambling program covers everything one might need to gamble responsibly, establish if there is a problem and reaching out for help.
Casino Planet is certainly a platform that puts players’ safety first!
Casino Planet review – What we think!
Casino Planet hardly carries a fault and if it does, these are minor! I like the extensive welcome bonus, regular promotions, spectacular games collection, fast registration, and reliable payment solutions.
However, as a seasoned player, I feel that it can do better in terms of regular promotions, wagering requirements and it can include a live chat, which I have no doubt will be an instant success.
While I hope my review of Casino Planet has been of help, I invite you to check it out for yourself by clicking on the below link!