Vegas Hero

Approved gaming license ca

Managed by Genesis Global Limited, Vegas Hero Casino is an online gambling platform you don't want to miss out on! Designed to deliver a Las Vegas experience, this casino offers tons of casino games, a generous welcome bonus, regular promotions and more.

Vegas Hero

Vegas Hero
75
75
Rating
Popularity
Terms
Usability
Customer Service
Regular Offers Regular Offers
Live Chat Live Chat
Live Casino Live Casino
VIP Program VIP Program
$1 000 Bonus Wagering 40x
50 Freespins Wagering 40x
19+ | 18+ in AB, MB, & QC | Play Responsibly | ResponsibleGambling.org | 18+.New Players only. Min C$10 deposit. 40x wagering on bonus and free spins. Max win from free spins C$100. Spins expire in 72 hours. Bonuses are valid for 14 days. Game Weights: All Video Slots and other games - 100%, All games under the category | Rules and conditions applies
75
Rating
Popularity

A medium casino estb. in 2017. Has four complaints against them and is on one blacklist. Parent company,Genesis Global Limited, has other casinos and won Pay N Play Operator of the Year. 2020

75/100 Reviewed by CanadaCasino.ca

4 deposit welcome bonus up to $1000: 1st: 100% up to $200 + 50 free spins, 2nd: 50% up to $200, 3rd&4th: 25% up to $300, wager req = 40x

65/100 Reviewed by CanadaCasino.ca

No mobile app, but mobile-friendly. No cryptocurrencies offered.

94/100 Reviewed by CanadaCasino.ca

No live chat. Only phone and email.

51/100 Reviewed by CanadaCasino.ca

Details

Name
Vegas Hero
Launched
21/11/2017
Mobile app
No
VIP program
No

Payment

Payment options

0 EcoPayz
1 Euteller
2 iDebit
3 InstaDebit
4 Maestro
5 MasterCard
6 Neteller
7 PayPal
8 Trustly
9 VISA

Customer Service

Email

Email support
Yes

Live chat

Live chat support
Yes

Vegas Hero Review

Canadian players will find Vegas Hero a perfect contender for their online gambling activities, as it offers its services and games in both English and French. 

But let’s not waste any more time! Read our Vegas Hero Casino review to find out more about this fantastic casino. 

What is Vegas Hero, offering?

License Malta Gaming Authority, UK Gambling Commission 
Bonuses Welcome bonus, free spins, deposit match, live casino bonus, cashback
Payment Methods 10Visa, Mastercard, Maestro, Interac, PaySafeCard, EcoPayz, JetOn, MuchBetter, AstroPay, Bank Transfer 
Casino Games 5Online slots, jackpot games, table games, live casino games, video poker
Providers 11Evolution Gaming, Microgaming, NetEnt, Play ‘n’ Go, Pragmatic Play, Quickspin, Red Tiger, Relax Gaming, Skywind Group, Yggdrasil, iSofBet 
Mobile App You have to play in the browser 
VIP Program Offers plenty of additional benefits.
Minimum Deposit C$10
Minimum Withdrawal C$10
Customer Care Email, phone, FAQs

Vegas Hero licensing, safety and trustworthiness

Vegas Hero holds a license by both the UK Gambling Commission and the Malta Gaming Authority. Apart from providing a safety net to all players, these two regulators require high standards of safety from all operators. 

Safety at Vegas Hero includes a 128-bit encryption technology to maintain secure data over the internet, a strong privacy policy, and payment methods that are globally trusted. 

Furthermore, the casino keeps all players’ funds secure in segregated accounts, ready to be transferred to each respective player. 

And we cannot forget about fairness! Each game is powered by an RNG computer that is audited regularly by an independent company for randomness. 

One of the safest casinos around! 

Vegas Hero has all the necessary tools in place to offer a safe experience. The licenses from regulators like the UKGC and MGA are huge assets, given that these regulating bodies are amongst the strictest that there are. 

I was also pleased to see that the casino has invested in providing the best kind of safety a player can wish for when playing with an online casino! 

How I tested Vegas Hero

When I review a casino there is a whole process I go through that helps me determine whether a casino is worth the hype or not. Down below, I’ve shared with you some of the things which I deem essential for a casino to have! 

1. Bonus and offers – Who doesn’t love bonuses!? But let’s face it! Tough terms and conditions can ruin all of the experience!

2. Opening a new account – Nobody likes filling in endless forms! Thus, casino registrations should be quick, easy and a 5-minutes process. 

3. Depositing – Playing for real money means depositing using globally trusted payment solutions that are efficient and convenient. 

4. Game selection – This should cater to all kinds of players and provide a selection that covers online slots, table games, jackpot games and live casino games. 

5. The Play experience – A casino should have an easy to navigate platform, fast-loading games and a mobile version for all those who enjoy a game on the go! 

6. Withdrawals – Cashing out your winnings should be easy without unnecessary delays. 

7. Customer care – And finally when you run into trouble, you need to know there is a team of professionals ready to help you out! 

Welcome offers and Promos – Grab a Bonus at Vegas Hero! 

Vegas Hero has a number of promotions available for all its players, starting with new customers! 

New players from Canada will be met with a generous welcome bonus consisting of up to C$1000 in bonuses and 50 free spins

This promotion will be divided between the first 4 deposits, with the first one available in the drop-down menu when you visit the cashier to place your first deposit. The other 3 are claimable through a promo code which must be inserted while placing each subsequent deposit. The offer is awarded as I’ve illustrated down below: 

Deposit Offer Promo Code
1100% deposit match up to C$200 + 50 free spins/
250% deposit match up to C$200 

WHERO2

325% deposit match up to C$300 

WHERO3

425% deposit match up to C$300 

WHERO4

The 50 free spins will be allocated in sets of 10 spins over a period of 5 days and can be used only on the Fire Joker slot. 

Furthermore, each of the 4 offers can be claimed for a minimum deposit of C$10, and each bonus carries wagering requirements of 40 times. 

Vegas Hero Welcome bonus

The promotion comes with additional terms and conditions and we invite you to visit the casino for the full terms! 

Promotions and tournaments 

Apart from the above-mentioned welcome bonus, the casino offers various other promotions which include a separate welcome bonus for live casino enthusiasts, regular offers, a limited-time-only promotion and a tournament. Let’s take a closer look at what’s available! 

  • Live Casino welcome bonus – Players can choose between this and the other bonus offer we have already mentioned. This promotion is for the live casino enthusiasts and consists of a 100% deposit match capped at C$100.
  • Live Casino cashback – every Tuesday you can receive back a 10% cashback on all live casino losses. 
  • Weekend Smash – If you made a deposit during the week, then from Thursday to Saturday, every time you deposit you can receive a surprise bonus right into your inbox! 
  • Tuesday Bonus – every Tuesday, deposit and claim a 25% deposit match up to C$100

At the time of this review, Vegas Hero was holding a seasonal offer and a tournament in collaboration with Pragmatic Play, creating a diversified choice of offers and competitions. 

Vegas Hero promotions

VIP Program 

Once you become a member of Vegas Hero, you also become eligible for their VIP program. There is not a lot of information on-site on how to earn points and advance, however, the casino provides a list of all the benefits you can enjoy as an esteemed member: 

  • Services of an account manager
  • Exclusive bonuses
  • Invitations to VIP events 
  • Monthly prize draws
  • Birthday presents 
  • Personal withdrawal service 
  • Holiday packages 
  • Flight tickets 

A great choice of bonuses that will have you coming back for more! 

I like that Vegas Hero offers a choice of 2 different welcome bonuses. For the player who is not particularly fond of slots, the live casino will surely be a hit! 

In terms of regular offers, there is also a good choice and if you include any limited-time-only offers the casino runs from time to time, there is something to claim almost every time! 

Register a new account with Vegas Hero! 

Becoming a member of this casino is easy. Simply click ‘Sign up’ at the top of the homepage and follow the props offered by the popup window. There are 3 steps you need to complete to be able to play: 

  • Step 1 – Provide an email address and choose your username and password
  • Step 2 – Fill in details about you: name, surname, date of birth, phone number and residential address. Agree to the terms and conditions. 
  • Step 3 – Receive an email verification with a link that will redirect you back to the casino for your first log in. 
Vegas Hero registration

Become a member of Vegas Hero, in 5 minutes! 

Although the process might seem complicated and long, it can be easily completed in 5 minutes and even less. The process is quite standard amongst casinos these days and requires the bare minimum of information about you. 

This is in line with regulations imposed by the licensing bodies, which require each casino to carry verification checks later on. 

Vegas Hero payment methods

Payment MethodTypeAverage Deposit Time Average Withdrawal Time
Visa Credit/Debit Card Instant1 – 3 Days 
Mastercard 

Credit/Debit Card 

Instant1 – 3 Days 
Maestro 

Credit/Debit Card 

InstantN/A
InteracOnline Bank Transfer Instant3 – 5 Days 
PaySafeCardPrepaid Card InstantInstant
EcoPayz e-Wallet InstantInstant
MuchBetter e-WalletInstantInstant
JetOn e-WalletInstantInstant
AstroPay e-WalletInstantInstant
Bank Transfer Bank Transfer N/A3 – 5 Days 

A good choice of payment solution to cater to all your needs! 

Vegas Hero supports a good choice of payment solutions that range from classic options like plastic cards to more modern choices like prepaid cards, online transfers and e-wallets. 

I like that there are some local payment methods here too and the choice caters to most players’ preferences. 

Games you can play at Vegas Hero Casino 

Vegas Hero offers hundreds of casino games that cover most categories. You will find online slots, table games, jackpot games, video poker, and live casino tables. 

Online Slots – At Vegas Hero, you will find all kinds of online slots. The choice covers traditional fruit slots and veers off to video slots with their elaborate themes and features. 

As a player, you will find favourites like Book of Dead, Starburst, Twin Spin, Gonzo’s Quest, Wolf Gold, Sweet Bonanza and many, many others. 

And if old slots are abundant, so are new ones, which are included in the collection on a weekly basis. 

Jackpot games – Under the jackpots section, you will find a good selection of progressive jackpot slots, such as Divine Fortune, Holmes and the Stolen Stones, Downtown Abby, Hall of Gods, and many others. 

Table Games – Under this genre, you will find plenty of virtual tables pertaining to Roulette, Blackjack, Baccarat and Poker. The choice is between classic versions and modern variants such as Vegas Downtown Blackjack, Casino Stud Poker, Advanced Roulette, Punto Banco and others. 

Live Casino tables – Here you will have the authentic casino experience from the comfort of your own home! Featuring tables of Live Roulette, Live Blackjack, Live Baccarat and Live Poker, you will find a good choice of tables bearing classic options to innovative variants, with a betting range that suits all players. 

Game Shows – Provided by Evolution Gaming, live game shows come in the capacity of Lightning Roulette, Dream Catcher, Monopoly Live, Deal or No Deal, Mega Ball, and Lightning Dice, just to mention a few. 

Vegas Hero casino games

Game Providers

The games are provided by a small group of developers that are well-known and respected in the industry. We have Microgaming and NetEnt, two giants, Play ‘n’ Go, Pragmatic Play, Quick Spin, Red Tiger, Relax Gaming, Skywind Group, Yggdrasil and iSoftBet. 

On the other side of the spectrum, the live tables are provided solely by Evolution Gaming, the leading B2B provider in the world. 

Fantastic games collection that caters to most players 

Although the list of game providers is not the most extensive, the game collection is still exceptional. You have all kinds of games, catering to most players. 

Most of the games (with the exception of live tables) come with a demo button that allows you to try the game for free before committing any funds. 

The live casino is truly extensive and you will never tire of trying out new games or new game shows!

Time to collect your winnings? Here’s what you need to know!

When it’s time to cash out your wins, you need to pay a visit to your account and from the drop-down menu choose ‘withdraw’. The popup window will ask you to input the value you wish to take out and the payment method. 

Most casinos require you to use the same payment method used for deposits, however, if this is not available for withdrawals, the casino will send you the funds via bank transfer. 

Withdrawals are always requested since the casino must verify your identity before crediting the money. This process can take between 24 to 48 hours, depending mostly on the casino. 

With Vegas Hero, you can request between C$10 and C$3,000 per transaction, while transfer time is dependent on the payment provider. 

Low withdrawal limits 

The procedure to withdraw your funds is standard amongst most casinos. What I found to be slightly disadvantageous is the rather low maximum amount that you can request. 

At C$3,000, if you win a large value or a jackpot, you have to cash out your wins in instalments! 

Customer Care  

 Contact Average Answering Time. 
Email [email protected]24 – 48 hours 
Phone + 1647494761615 min 
Live Chat N/AN/A

For Canadian players, the service is offered in both English and French. The same applies to the site. If you’re more comfortable speaking French you can request a French version of the site. 

Apart from the above channels, the casino has a detailed FAQ section that covers an extensive range of topics and common queries. 

No live chat, but there is a phone number…

I like that the casino has a phone line available for players, which is a rare occurrence these days! What I found slightly disappointing is the lack of a live chat. 

In case of an urgent query, the telephone line is the only option, which can be expensive particularly if it is lengthy. 

Responsible Gambling 

The responsible gambling page at Vegas Hero caters to all your needs in terms of safe gambling.

You will find advice on how to play safely, limit tools to manage your gambling activity, a set of questions to help you establish if there is a problem, advice on the prevention of underage gambling, filtering software for the protection of children and finally a list of non-profit NGOs dedicated to helping problem gamblers and their families. 

A comprehensive responsible gambling page that lacks nothing 

It is obvious that Vegas Hero has players’ safety at heart. The program is meant to provide knowledge, as well as, tools that players can use to keep their gambling under control. 

There is everything you might need: filtering software suggestions to the names of organizations that can help you out. 

Conclusion 

Vegas Hero is a well-rounded platform that has a lot to offer Canadian players. The English and French versions of the site are a welcome addition, that is hardly available on other platforms. 

And let us not forget the 2 welcome bonuses, regular offers, VIP program, games collection, fast registration, extensive payment methods and much, much more. 

The faults are small and easily overlooked in favour of all the advantages that playing with this casino brings. And if you are ready to make your own opinion, we invite you to visit Vegas Hero Casino from the below link!