Level Up Casino
Enjoy a next-level online casino!Get started at LevelUp - an online casino in Canada offering players over 4,000 games, a 4-piece welcome bonus, regular promotions including free spins... Need we say more?
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Level up your casino experience
LevelUp online casino offers Canadian players 7,000+ games, strong payment methods and cryptocurrencies, a nice welcome bonus, and 24/7 support. Curious? Read this LevelUp casino review to find out.
LevelUp Casino Review
My LevelUp casino review covers all the ins and outs you’re looking for, focusing on:
- LevelUp licensing, responsible gambling, and security
- Bonuses and offers in LevelUp
- Payment methods at LevelUp
- LevelUp’s game selection
- User Experience at LevelUp
- Popularity of LevelUp
LevelUp licensing, responsible gambling, and security
You can never take security seriously enough, and we’ve covered all the details.
| Legal Gambling Age |
|---|
| LevelUp only accepts players over 18, however the legal gambling age in many Canadian provinces is 19. Your age will be verified at registration. |
LevelUp’s Licences
- Curaçao GCB – OGL/2023/174/0082
Responsible Gaming in LevelUp
On LevelUp’s dedicated RG page, the casino explains the importance of safe gambling practices and lists some professional resources you can reach out to. These are Gamblers Anonymous and GamCare.
You can also use different RG tools to help you stay in control. LevelUp offers daily weekly or monthly deposit, loss, and wager limits. You can also take a cooling-off period, which prevents you from making deposits at the casino. For a more permanent break, you can use the self-exclusion tool to disable your account.
| Addiction risk: play responsibly |
|---|
| Casino games should be used for entertainment purposes only, not as a source of income. If your gambling habits are becoming problematic, reach out to ConnexOntario or Gamblers Anonymous Canada. |
What makes LevelUp safe
Other positive security features at LevelUp are:
- 256-bit SSL encryption
- Accessible terms
- All games use RNGs
- Detailed privacy policy
Our rating of LevelUp’s Licensing, responsible gambling & Security
| What I checked | Score | Why this score? |
|---|---|---|
| Licenses | 5/7 | LevelUp holds a Curaçao licence and has clear ownership information. |
| Licenses | 6/7 | Good choice of tools and lists professional organizations. |
| Security | 5/6 | LevelUp uses SSL encryption, has a privacy policy, and references RNGs. |
Bonuses and Offers at LevelUp
LevelUp offers players a welcome bonus, daily cacsh drops, tournaments, and a VIP program!
| Bonus Risk Warning |
|---|
| All bonuses will have wagering requirements. This typically means playing the bonus amount 30x or 40x before claiming it. In reality, 80% of players don’t profit from bonuses. |
LevelUp Welcome Bonus
This is awarded across four deposit bonuses:
- 1st Deposit Bonus | 100% bonus up to $2,000 + 100 free spins
- 2nd Deposit Bonus | 100% bonus up to $2,000 + 75 free spins
- 3rd Deposit Bonus | 100% bonus up to $2,000 + 75 free spins
- 4th Deposit Bonus | 50% bonus up to $2,000 + 100 free spins
- The minimum deposit for all bonuses is $20.
- Bonuses are available for 14 days.
- Free spins are available for 72 hours.
- All bonuses must be wagered 40x.
- Free spins have a 30x wagering requirement.
LevelUp Daily Cash Drops
LevelUp has seven daily cash drops. Just bet $0.50 during the cash drop hours for the chance to win. There’s no wagering requirement on cash drops.
LevelUp Referral Bonus
Invite your friends to join LevelUp to earn a $50 bonus per friend. Bonuses are awarded once your friends deposit $25 or more.
LevelUp Promotions and Tournaments
LevelUp hosts regular tournaments, both in-house and powered by networks. Currently you can enter Pragmatic Play’s Drops and Wins and the Turbo Wins tournament. There are often seasonal promotions, too.
LevelUp Loyalty program
LevelUp players can be invited to join the 3-tier VIP club, with Gold, Platinum, and Diamond levels. Perks from the VIP club include weekly cashback up to 10%, a personal account manager, personal cashout limits, and special gifts.
Our rating of Bonuses available at LevelUp
| What I checked | Score | Why this score? |
|---|---|---|
| Welcome Bonus | 5/7 | LevelUp offers a generous bonus with accessible wagering requirements. |
| Regular Offers | 2/4 | Promotions are seasonal. |
| VIP/Loyalty Program | 3/4 | LevelUp has a structured VIP program but it’s invite only. |
Payment methods in LevelUp
LevelUp accepts a strong variety of payment methods, all of which are widely used in Canada, like Interac, MiFinity, and iDebit.
- VISA
- Mastercard
- Maestro
- Skrill
- Neosurf
- Neteller
- Interac
- InstaDebit
- iDebit
- ecoPayz
- MiFinity
- Piastrix
- Venus Point
- SIRU Mobile
- Mobile Commerce
Interac, Neosurf, SIRU Mobile, and Mobile Commerce aren’t available for withdrawals, but all the other listed payment methods are, along with Bank Transfers.
| Financial Risk Warning |
|---|
| Gambling always involves a risk since it deal with real money. The casino will always have the house edge, meaning many players lose out over time. Always set limits and stick to them. |
Minimum Deposit & Withdrawal Processing Times
Deposits at LevelUp are instant, with a minimum deposit amount of $15 for all payment methods except for Piastrix, which has a minimum of $20. The minimum withdrawal amount is also $10 for all payment methods, except for Bank Transfers, which has a minimum of $200, and Piastrix with a minimum of $20. Card withdrawals take 1-3 days, while bank transfers take 3-5 banking days.
Cryptocurrency payment methods at LevelUp
LevelUp currently accepts:
- Bitcoin
- Bitcoin Cash
- Ethereum
- Litecoin
- Dogecoin
- Tether
These are all facilitated by CoinsPaid and can be used for both deposits and withdrawals. The minimum withdrawals vary according to the cryptocurrency. For Bitcoin, it’s 0.0005 BTC, while for Bitcoin Cash it’s 0.003 BCH. Dogecoin has a minimum of 1,000 DOGE and Tether requires a minimum of 20 USDT. Etherum and Litecoin are similar, with a minimum of 0.15 ETH and 0.15 LTC.
| Cryptocurrency Risk Warning |
|---|
| Cryptocurrency is highly volatile since it fluctuates frequently, so there’s always a risk of losing what you have. Calculate your spending carefully to avoid losing more than you can afford. Cryptocurrencies aren’t backed by the Government of Canada or the Bank of Canada. Visit the FCAC for more information. |
How to withdraw from LevelUp
- Go to your profile and select “Wallet”.
- Choose “Withdraw”.
- Choose you preferred payment method.
- Enter how much you want to withdraw and any required details.
- Confirm.
Other important information to know when withdrawing
- LevelUp has a 3x wagering requirement on all deposits that must be met before withdrawing.
- LevelUp aims to process all withdrawals as soon as possible, but some payment methods could take up to one day.
- The casino reserves the right to verify your identity prior to processing payments.
- If you fail verification, your withdrawal can be refused and your account can be terminated.
- The maximum withdrawal amount that can be processed to a payer is $3,000 per day, $7,5000 per week, and $15,000 per month.
Documents and information to share with LevelUp
- Photo ID: passport, driving licence, government ID card
- LevelUp can request a selfie with the ID document during verification
- Proof of address: utility bill or bank statement
Our rating of LevelUp’s Payment Methods
| What I checked | Score | Why this score? |
|---|---|---|
| Payment Options | 7/7 | Broad Canadian coverage for both deposits and withdrawals. |
| Minimum Deposit & Payment Processing Times | 3/4 | Minimum deposit is $15 and withdrawals take around two days. |
| Cryptocurrency | 3/4 | LevelUp accepts six cryptocurrencies. |
LevelUp’s Games Selection
LevelUp casino has a selection of 7,000+ games available from top providers. You’ll find slots, instant wins games, live dealer games, jackpots, and more.
| Casino Games Warning Online casino games are all games of chance. All games will be weighted in favour of the casino, even though they’re audited by independent third parties. This means there’s always the chance of losing money. |
Exclusive Games
LevelUp currently has 13 exclusive games. These are all LevelUp branded slot games like:
- LevelUp Mega Fruit
- LevelUp Bonanza
- Elvis Frog in LevelUp
Recommended slots at LevelUp
There are thousands of top slots at LevelUp, with some fan favourites available like:
- Big Bass Bonanza
- Buffalo King Megaways
- Book of Dead
Live dealer tables available in LevelUp
In the live dealer section you’ll find options for roulette, baccarat, blackjack, poker, and other popular live games like Sic Bo and Top Card.
Game Shows you can play in LevelUp
LevelUp has a nice choice of game shows available, including:
- Crash Live
- Mega Wheel
- Dice City
Popular Game Providers at LevelUp
LevelUp works with 104 game providers. I was happy to find some of the top names listed, like NetEnt, Relax Gaming, Pragmatic Play, and BGaming.
Our rating of LevelUp’s Games Selection
| What I checked | Score | Why this score? |
|---|---|---|
| Games Variety | 7/7 | LevelUp has 7,000+ games. |
| Live Casino Experience | 4/4 | LevelUp has 1,082 live casino games, including game shows. |
| Game Providers | 4/4 | Over 100 providers, including key names. |
User Experience at LevelUp
The next section focuses on the user experience at LevelUp, focusing on support and navigation.
LevelUp’s Customer Support
You’ll find 24/7 support available at LevelUp, and you can contact support via email or live chat. Both options offer fast response times, and the level of support offered is more than sufficient.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | ~ 10 minutes | |
| live chat | 24/7 | Instant |
In the footer you’ll find the FAQs, bonus terms, and privacy policy pages. The FAQs page covers account, bonuses, payments, games, and RG.
User Navigation at LevelUp
LevelUp works with a clean UX design that simplifies navigation. As for design, it’s simple, cool, and inviting.
LevelUp’s Mobile Experience
You won’t find a downloadable mobile app for LevelUp, but you can install their web app for faster, more streamlined access to the casino.
Our rating of LevelUp’s User Experience
| What I checked | Score | Why this score? |
|---|---|---|
| Customer Support | 5/7 | 24/7 support, with fast email support, but no phone support. |
| User Navigation | 3/4 | The navigation is clean, simple, and facilitates the user experience. |
| Mobile Experience | 3/4 | LevelUp offers a web app and optimized mobile performance. |
Popularity of LevelUp
LevelUp has mixed reviews on TrustPilot. Several players shared that they had positive experiences using the online casino, while many other reported that they had issues with withdrawals, especially with larger amounts.
| What I checked | Score | Why this score? |
|---|---|---|
| Player Reputation | 4/10 | Feedback on TrustPilot leans towards the negative. |
| Market Visibility | 6/10 | LevelUp is known to a decent sized audience, but has limited social media traffic. |
LevelUp | Ready for its next level?
There are many great things at LevelUp, like its 7,000+ games, the generous welcome bonus, RG suite, and 24/7 support. Plus, I like the Canadian-centric payment options. However, I do think there are ways LevelUp can boost its offering, like including regular bonuses. Players all need to take note of its online player reputation.
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Frequently Asked Questions
Marcelo is an Editorial Specialist specializing in the iGaming sector, with over five years of experience managing and optimizing more than 20 casino and sportsbook websites across global markets. He has worked with leading operators, where he focused on transparent, data-driven content strategies that promote responsible gambling. His expertise spans Web Optimization management, product coordination, and operational efficiency, ensuring consistent performance and compliance.