Colourful and packed with trendy casino games, Playigo is the new operator accepting players from Canada. Licensed by the Malta Gaming Authority, this online gambling platform oozes safety as one of its major advantages.
But there is more to this platform than games and safety and in this Playigo Casino Review, we are going to take a good look around to let you know all about the pros and cons. So, keep on reading to find out more!
License | ✔ | Malta Gaming Authority |
Bonuses | ✔ | Welcome bonus, free spin, bonus money |
Payment Methods | 9 | Visa, Mastercard, iDebit, InstaDebit, Express Connect, Interac, EcoPayz, Eco Voucher, Neosurf |
Casino Games | 4 | Slots, jackpot games, table games, live casino games |
Providers | 13 | NetEnt, Wazdan, Microgaming, Pragmatic Play, Play 'n' Go, Booming Games, Playson, EGT, Evolution Gaming, Nolimit City, Tom Horn, Apollo Games, Betsoft, Spigo |
Mobile App | ✗ | Available on browser |
VIP Program | ✗ | No |
Minimum Deposit | ✔ | C$20 |
Minimum Withdrawal | ✔ | C$20/50 |
Customer Care | 4 | FAQ, email, live chat, phone |
Playigo Casino is operated by Cyberplay Management Ltd, which is licensed by the Malta Gaming Authority, one of the most reputable regulators in Europe.
All funds deposited with the casino, as well as, accumulated winnings are kept securely in your casino account.
Furthermore, the casino makes use of the latest 128-bit encryption technology to make sure all your personal details are secure.
In terms of fairness, most games (with the exception of some live casino tables) are powered by an RNG computer which provides a random result at every round. The game providers are well-established in the industry, with checks carried out regularly.
All of this information can be easily obtained from the About US page, the privacy policy page and the cookie policy page. The terms and conditions page unites in one place everything you need to know about the casino and is explained in a transparent manner to avoid any misunderstandings. These pages can be found at the bottom of every page within the platform.
I like that the casino is licensed by the MGA. In Europe, this regulator is known as one of the strictest and offers a reliable safety net to all players.
Apart from the license, the security is pretty standard and reliable. Your information is kept safe at all times, and funds are guaranteed as well.
The terms and conditions, together with other important information are clear and well-explained, giving me the reassurance that I am playing with a fair and transparent casino.
Checking out a casino is all about gaining the necessary experience to share it and offer other players an insight into the platform. Below I am going to share with you my process and why it is so important:
New player!? Receive a generous welcome bonus on your first, second, third and fourth deposits!
Claiming this promotion is really quite simple! Register with the casino and place a deposit from C$20 onwards and you'll receive the below offer over the first 4 deposits:
In total there are C$600 to be awarded if you choose to deposit the maximum each time.
Just like every other bonus offer, there are some terms and conditions to be aware of. For example, the bonus can only be used on slot games. There are also wagering requirements of x40 which apply to both the bonus money and the cash deposit.
The first deposit bonus is easy to claim as the opt-in button will come up during the registration. To claim the other 3 offers, you need to deposit and promptly visit the promotions page to claim the bonus that is up next.
Apart from the welcome package, the casino holds a number of promotions for a limited time only. These vary from free spins to bonus money for specific games.
Although these come with an expiry date, you can count on the casino to replace them with new offers regularly.
The welcome bonus is quite generous especially as it covers the first 4 deposits. I like that it is available for a minimum deposit of C$20 and thus accessible for players on a budget.
On a different note, the restrictions imposed can dampen the excitement of playing with a bonus. If you are a table game enthusiast, you have to either give up on the bonus or else switch to playing slots. Far from an ideal scenario!
The wagering requirements are quite high too. At x40 they apply to both your deposit and the bonus. If we had to work it out, let us say you've deposited C$100 and received another C$100 to play with. That means you have to wager C$8,000 to be able to withdraw any winnings generated from the bonus.
It is great for the casino to have different promotions regularly. It keeps the excitement high and players returning week after week.
I could not find any ongoing tournaments or a VIP scheme, which is a pity as players tend to love these!
To register for an account there are 3 easy steps to follow.
Step 1 - Submit a valid email address and your phone number. Choose your password and preferred currency
Step 2 - Submit personal information like your name, surname, date of birth and residential address
Step 3 - Choose your user name, agree to the terms and conditions and opt-in to the welcome bonus.
In approximately 3 minutes you can be all set up to play for real money!
There is nothing to complain about when registering for an account. You have to submit some basic information about yourself but nothing too intrusive.
In 3 to 5 minutes you can be a member and browse the games collection to start playing for real money!
Payment Method | Type | Average Deposit Time | Average Withdrawal Tme |
Visa | Credit/Debit Card | Instant | 3 - 5 Days |
Mastercard | Credit/Debit Card | Instant | 3 - 5 Days |
iDebit | Online Payment | Instant | 48hrs |
InstaDebit | Online Payment | Instant | 48hrs |
Express Connect | Online Payment | Instant | 48hrs |
Interac | Online Payment | Instant | 48hrs |
EcoPayz | e-Wallet | Instant | 24 - 48hrs |
Eco Voucher | Prepaid Card | Instant | 48hrs |
Neosurf | Prepaid Card | Instant | 48hrs |
The selection of payment methods covers all bases. There are classic options like credit and debit cards, online payment options that are widely spread in Canada, an e-wallet and a choice of 2 prepaid cards.
Perhaps a cryptocurrency or two couldn't go amiss, but we can hardly complain. Convenience was at the forefront of the casino's decision to partner up with the above payment solutions.
The casino might not sport the largest games collection we've seen, but as a player you can enjoy a good variety of online slots, jackpot games, table games and live casino tables.
Online slots - online slots are the heart of every online casino, and at Playigo it is no different. Provided by some of the top game developers in the world, you will find games spanning every theme imaginable. Volatility is equally varied with low to medium to high variance games to suit every player's preference.
Favourite games are not missing and you can enjoy Jimi Hendrix, Starburst, Book of Dead, Immortal Romance, Twin Spin, Dead or Alive II, Fruit Shop and Gonzo's Quest, just to mention a few.
And we have to mention the new slots which are released every week and which find themselves promptly at this casino!
Jackpot games - this section features all of the millionaire makers we've come to love. You will find the legendary Mega Moolah, together with Divine Fortune, Treasure Nile, Mega Moolah: Isis, Arabian Nights and Jackpot Rango.
Table games - Playigo features a great choice of virtual table games that come complete with a demo button to practice your strategy. Some great titles to try out include European Roulette, Casino Hold'em, Deuces Wild, Joker Poker, Baccarat, and Multi-Hand Blackjack.
Live casino tables - There are plenty of live tables to choose from. Tables come with different betting options to suit high roller players, as well as, those on a budget. There are classic versions of Live Roulette, Live Blackjack, Live Baccarat and Live Poker, together with variants such as Auto Roulette, Immersive Roulette, Baccarat Squeeze, Dragon Tiger, Blackjack Party, Speed Blackjack, Casino Hold'em, and Super Sic Bo.
Game Shows - And if you are after something with that betting factor but also a lot of fun, you can have a go at one of the live game shows. You can enjoy Monopoly Live, Lightning Roulette, Football Studio, Mega Ball, Side Bet City, Lightning Dice, and Dream Catcher.
Playigo has partnered up with some of the top providers in the industry. You will find names like NetEnt, Microgaming, Pragmatic Play, Play 'n' Go, Wazdan and Tom Horn.
Live casino games are all streamed live from the studios of Evolution Gaming, the leading live dealer games supplier.
The games catalogue is one of the best there is. It might not be provided by all the game developers in the market, however, it offers enough variety to keep you entertained for a very long time.
Games span all kinds of volatility, betting options, complexity and categories. Whatever you are in the mood for, you will certainly find it here.
To withdraw your winnings, you need to first sign in to your account and click 'Withdraw' from the drop-down menu.
The pop-up window that comes up will ask you to choose your payment method, which should be the same one used for deposits, and to input the withdrawal amount.
Once the request has been made, the payment team will review the request and then credit the balance to your choose payment solution.
The team tries to process these as quickly as possible, however, they might ask you to provide documents pertaining to your identity as part of their security checks.
The casino allows you to withdraw up to €30,000, or the equivalent in another currency, per month, with a €3,000 daily limit.
We could not find the minimum amount but usually, it is around C$20 or C$50.
The procedure to withdraw your winnings is quite straightforward. The casino promises to process these as fast as possible, however, since in most cases, security checks must take place, expect your funds to be credited within 48 hours.
If you want to speed up the procedure, we advise checking with the casino what documents you need, and to have them ready when asked for them.
The maximum withdrawal amount is quite small and in case of a big win, it will be inconveniently divided into daily payments of not more than €30,000 per month.
Contact | Average Answering Time | |
[email protected] | 24 hrs | |
Phone | +1 403 800 4794 | Immediately |
Live chat | on-site live chat | 5 - 10 min |
The casino offers support in English, Finnish, French and German.
There is no support centre, however, the platform hosts an FAQ section that covers the most common queries.
These days many operators offer only email and live chat as means of communication, however, with Playigo I was pleased that the service is very well-rounded.
All 3 channels are open 24/7 and response time is more than adequate. Furthermore, there is an FAQ section that is quite handy and can answer most of your queries.
Playigo has a dedicated page about Responsible gambling. It shares information about gambling problems and helps you establish if you have an addiction by means of a set of questions.
The casino has also provided a set of management tools to help you regulate your deposits, bets and sessions. In case it gets a little too much, you can also opt for self-exclusion, either temporarily or permanently.
Underage gambling is also featured on this page alongside filtering software to help you protect any underage dependents.
And finally, if you feel you need outside help, the casino lists the links to Gambling Therapy and Gamblers Anonymous, two NGOs dedicated to helping problem gamblers and their family.
Playigo has a comprehensive Responsible Gambling program that is pretty standard and what is required by the regulator.
It does a good job of keeping players informed of all the help accessible, both self-help and that offered by NGOs.
Playigo Casino is a wonderful addition to our list of recommended casinos! I like the games collection, the vast array of promotions, the fast registration, the supported payment options and the 24/7 customer support. And with all these pros, we have to add the safety of the license from Malta.
On the other side of the spectrum, the only fault I could find, where the rather high wagering requirements and the restrictions to use the bonus only on online slots.
If you can overlook the cons, which are outnumbered by the pros, Playigo makes for a fantastic platform to play with. It has everything you might need from an online casino and I have no doubt that Canadian players will find plenty to enjoy.
If you are ready to get a peak or a whole gaming session at Playigo, we invite you to visit the platform from the link below!
Playigo is an online casinos that accepts players from Canada.
Playigo Casino is licensed in Malta by the Malta Gaming Authority, one of the strictest in Europe.
New players from Canada can claim up to C$600 in bonuses during their first 4 deposits.
At Playigo you can enjoy online slots, jackpot games, table games and live casino games.
You can reach the Playigo casino support team either through the inside live chat or by sending an email to [email protected] or dialling +1 403 800 4794.
Playigo will ask you to provide an email address and phone number, but also to submit your name, surname, date of birth and residential address. Verification documents might be required.
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